Helpful ReplyPops/clicks in Sonar 8

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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/02/27 16:54:07 (permalink)
Geoffrey


This is probably not relevant, but I thought I'd chime in: I was having audio glitches, and eventually tracked it down to
options/audio/advanced/enable read caching & enable write caching.

I had these both turned on, for some reason, and when I turned them off the glitches went away.  I think I had turned them on at some point because a CW support guy told me to try that in response to some other problem that I was having.

Geoff Collier


Gave this a shot, I could still hear pops. :(
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Beagle
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Re:Pops/clicks in Sonar 8 2011/02/27 16:56:41 (permalink)
Kingrazor


When it says it may "gap" more often if we use fixed latency, does anyone know what that means?


what says that?  the manual for the reac?

http://soundcloud.com/beaglesound/sets/featured-songs-1
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/02/27 17:11:01 (permalink)
Beagle


Kingrazor


When it says it may "gap" more often if we use fixed latency, does anyone know what that means?


what says that?  the manual for the reac?

It's in Sonar, under Options -> Audio -> ASIO Panel... ->Freewheel Options

I can choose either

Fixed:

"Latency will not change when increasing buffers. Lowest latency but may gap more often."

-or-

Based on buffers:

"Latency will increase when increasing buffers. Use this option if there are too many gaps."
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Beagle
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Re:Pops/clicks in Sonar 8 2011/02/27 18:40:05 (permalink)
does the reac require you to set a fixed sampling rate of probably 48k?

http://soundcloud.com/beaglesound/sets/featured-songs-1
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/02/28 00:11:16 (permalink)
Yes, the board (and therefore, the REAC boxes) and the Edirol box are all set up to 48k sampling rate.
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Beagle
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Re:Pops/clicks in Sonar 8 2011/02/28 07:58:37 (permalink)
How do the REACs get their clock?  are they the source?  does the edirol sync to it or the other way around?  I wonder if you're having a clock problem.

http://soundcloud.com/beaglesound/sets/featured-songs-1
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Re:Pops/clicks in Sonar 8 2011/03/01 01:23:59 (permalink)
Beagle


How do the REACs get their clock?  are they the source?  does the edirol sync to it or the other way around?  I wonder if you're having a clock problem.


That's a good question. How can I find out?
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Beagle
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Re:Pops/clicks in Sonar 8 2011/03/01 08:07:30 (permalink)
that would have to be in the REAC documentation, I'm sure and I don't have that. 

if there's a possibility of setting them up so that they can either be the source or the sync then I'd try the other way from whichever way you have them now.  to see if that helps solve your problem.

but most likely I would guess that they have to be the source and the edirol has to sync to it.  if that's the case and IF this is the problem then you might need to get the box(es) serviced if their clock is unstable or jittery.

http://soundcloud.com/beaglesound/sets/featured-songs-1
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John6528
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Re:Pops/clicks in Sonar 8 2011/03/01 12:14:03 (permalink)
Had pops/clikcs. Caused by

1. my wireless mouse... but could tell it was the mouse, almost make a track fooling around with the mouse... lots of whoooshiing, whistling, popping as windows opened, mouse dragged. Solved by getting a usb extender that got the Logitech mouse thing away from the box.

2. Suddenly noise came back... discovered it was a loose connection on mixer.

John

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#39
Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/01 14:12:11 (permalink)
John6528


Had pops/clikcs. Caused by

1. my wireless mouse... but could tell it was the mouse, almost make a track fooling around with the mouse... lots of whoooshiing, whistling, popping as windows opened, mouse dragged. Solved by getting a usb extender that got the Logitech mouse thing away from the box.

2. Suddenly noise came back... discovered it was a loose connection on mixer.

John


I doubt it's either of these, we use a wired mouse, plus the pops are there whether you move the mouse or not. Also, we've checked all of the connections. They're solid.
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/01 14:17:25 (permalink)
Beagle


that would have to be in the REAC documentation, I'm sure and I don't have that. 

if there's a possibility of setting them up so that they can either be the source or the sync then I'd try the other way from whichever way you have them now.  to see if that helps solve your problem.

but most likely I would guess that they have to be the source and the edirol has to sync to it.  if that's the case and IF this is the problem then you might need to get the box(es) serviced if their clock is unstable or jittery.

I think this goes back to one of the images I posted in the first post:
 

 
"REAC is the master for SONAR. Playback/monitor device requires a physical sync clock connection, but may gap occasionally."
 
We've also tried Record only:
 
"No monitoring, REAC is master for SONAR. No playback/monitor device required."
 
Pretty sure we've also tried Locked:
 
REAC is the master for SONAR and playback/monitor device. Requires a physical sync clock connection."
#41
Beagle
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Re:Pops/clicks in Sonar 8 2011/03/01 14:22:43 (permalink)
yes, I believe you are correct.

http://soundcloud.com/beaglesound/sets/featured-songs-1
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Re:Pops/clicks in Sonar 8 2011/03/01 14:25:57 (permalink)
that implies that you can use an external clock source.  does the REAC boxes have a wordclock port?  if so you could try using a wordclock and see if that resolves the issue.

http://soundcloud.com/beaglesound/sets/featured-songs-1
i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
Yamaha MOXF6, Hammond XK3c, other stuff.
#43
JD1813
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Re:Pops/clicks in Sonar 8 2011/03/01 15:25:39 (permalink)
I'm following this thread closely with interest, as the subject of troubleshooting pops, clicks, static in general is an important one and not limited to application or specific hardware.  There are threads over on the Music Creator forum on these same issues and adjusting latency is what I'm also doing right now.  Interesting I'm also using the Edirol 64-bit driver, on my USB UA-FX4 box, and my control panel is very similar to what's shown here in this thread.  There does seem to be a lot of possible causes that can disturb the quality of record and playback when trying to remain static-free. 
 
For instance, I recall others on the forum advising not to have a cell phone nearby the DAW because it frequently polls and does its RF thing.  I just realized that I always have my cell sitting right beside my DAW, turned down to vibrate and I watch for it to light up if I am wearing phones and am not recording using a mic  (I'd leave the cell downstairs in that case).  Maybe I'll test again tonight without the cell nearby, to see if I can eliminate that as a possible cause.  Obviously anything that generates RF is a problem for a DAW.  I also do not use wireless mouse or keyboard for the same reason.   Dealing with various clock sources is a bit over my head; I'm lucky enough not to have too many options, I think!  Hope you can locate and resolve your noise issues soon!!    

-John  *Acer Notebook Win7 Pro-x64 /Edirol USB UA-4FX/SP B1 Mic/Sonar PE X2a; Alesis QS-7 & Ovation 12-String.  Site: www.soundclick.com/bands/page_music.cfm?bandID=1007877

Technology drives me to drink. Fortunately, it's a short drive..
#44
Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/01 15:45:19 (permalink)
Beagle


that implies that you can use an external clock source.  does the REAC boxes have a wordclock port?  if so you could try using a wordclock and see if that resolves the issue.


I'll look into this.
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/01 15:48:20 (permalink)
JD1813


I'm following this thread closely with interest, as the subject of troubleshooting pops, clicks, static in general is an important one and not limited to application or specific hardware.  There are threads over on the Music Creator forum on these same issues and adjusting latency is what I'm also doing right now.  Interesting I'm also using the Edirol 64-bit driver, on my USB UA-FX4 box, and my control panel is very similar to what's shown here in this thread.  There does seem to be a lot of possible causes that can disturb the quality of record and playback when trying to remain static-free. 
 
For instance, I recall others on the forum advising not to have a cell phone nearby the DAW because it frequently polls and does its RF thing.  I just realized that I always have my cell sitting right beside my DAW, turned down to vibrate and I watch for it to light up if I am wearing phones and am not recording using a mic  (I'd leave the cell downstairs in that case).  Maybe I'll test again tonight without the cell nearby, to see if I can eliminate that as a possible cause.  Obviously anything that generates RF is a problem for a DAW.  I also do not use wireless mouse or keyboard for the same reason.   Dealing with various clock sources is a bit over my head; I'm lucky enough not to have too many options, I think!  Hope you can locate and resolve your noise issues soon!!    

Yeah, I wish it were something as simple as a cell phone. But if it were something like that, the pops wouldn't be so constant. The problem isn't intermittent, it's ever-present. Cell phones or no cell phones, internet or no internet, background processes or no background processes.
 
I'm going to keep searching though.
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/02 12:31:31 (permalink)
Beagle


that implies that you can use an external clock source.  does the REAC boxes have a wordclock port?  if so you could try using a wordclock and see if that resolves the issue.


As you can see here: http://www.rolandsystemsgroup.com/products/100038 and here http://www.rolandsystemsgroup.com/products/100003

There does not appear to be a worldclock port.

The board does have a clock of some sort built into it though, as you can see what time it is (although it doesn't always match up perfectly with the time on my phone or the time on the computer).

We can actually record using the board itself on to a USB drive, but the quality is substantially lower than that of Sonar. One interesting thing I've noticed is that if I start a recording on to the USB drive and one in Sonar, the board's recording moves faster.
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Re:Pops/clicks in Sonar 8 2011/03/02 12:40:28 (permalink)
nope, there's not a wordclock input there.  yes, it should have a built in clock - it has to have so that it can source the digital optical output.

what do those "REAC MODE" switches do?

http://soundcloud.com/beaglesound/sets/featured-songs-1
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/02 13:04:12 (permalink)
Beagle


nope, there's not a wordclock input there.  yes, it should have a built in clock - it has to have so that it can source the digital optical output.

what do those "REAC MODE" switches do?


According to the manual:

This switch sets the S-1608’s or S-0816’s REAC device behavior.

  • M —configures the S-1608/S-0816 as a Master REAC device.
  • S—configures the S-1608/S-0816 as a Slave REAC device.
  • SP—configures the S-1608/S-0816 as a Split REAC device.

The [REAC MODE] switches must be set properly for the system to work. See Chapters 6 and 7 for
information on configuring the system and setting the [REAC MODE] switches.
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Beagle
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Re:Pops/clicks in Sonar 8 2011/03/02 13:35:11 (permalink)
ok - how many boxes do you have?  more than 1?  I'd try switching them and see if the one which is currently the master is having a problem with its clock and if you switch it with one that is currently a slave then maybe that clock works correctly and it will solve your problem.  (I'll say a prayer! )

http://soundcloud.com/beaglesound/sets/featured-songs-1
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/02 13:37:55 (permalink)
Beagle


ok - how many boxes do you have?  more than 1?  I'd try switching them and see if the one which is currently the master is having a problem with its clock and if you switch it with one that is currently a slave then maybe that clock works correctly and it will solve your problem.  (I'll say a prayer! )


We have two. I don't know which is set to master so I'll have to check later tonight.
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Beagle
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Re:Pops/clicks in Sonar 8 2011/03/02 13:46:20 (permalink)
that's not necessarily 100% indication if it doesn't work.   if the problem is actually the slave unit then that will change nothing.  if the problem is the edirol then it will change nothing.  but if the problem is the clock in the master then it should help.

http://soundcloud.com/beaglesound/sets/featured-songs-1
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/02 20:53:40 (permalink)
Well, apparently they're both set up as slave. Now I just need to figure out why.
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/02 21:33:23 (permalink)
Kingrazor


Well, apparently they're both set up as slave. Now I just need to figure out why.


Ah, the two boxes are set up as slave and the Mixing board is set up as master. I figured it was something like that.
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Re:Pops/clicks in Sonar 8 2011/03/02 22:10:36 (permalink)
then I would definitely change that and let the first box be master and see if that doesn't solve your problem.

http://soundcloud.com/beaglesound/sets/featured-songs-1
i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
Yamaha MOXF6, Hammond XK3c, other stuff.
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Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/02 23:28:30 (permalink)
Beagle


then I would definitely change that and let the first box be master and see if that doesn't solve your problem.


I don't think we can. Or rather, we can, but we would lose too much functionality. I'm pretty sure we need both boxes to be setup as slave to the board in order for our current setup to work.
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Beagle
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Re:Pops/clicks in Sonar 8 2011/03/03 00:14:12 (permalink)
why do you need the boxes to be the slaves?  (honest question, I'm trying to understand your setup).

http://soundcloud.com/beaglesound/sets/featured-songs-1
i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
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#57
johnnyV
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Re:Pops/clicks in Sonar 8 2011/03/03 00:43:47 (permalink)
you mentioned recording to the USB drive, just curious, are the pops and clicks recorded there as well?
There was also a reference to clock= "time of day," do not confuse these two completely different clocks word clock/ time of day clock.

I am also following this thread as I'm interested in the REAC system for our auditorium. We need a new FOH system. The CAT 5 cable is already there thanks to the IT dudes.

You might want to contact Roland or see if there is a support group for the REAC system. None of us have a clue, but we're learning fast..;>

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#58
Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/03 01:04:12 (permalink)
I'm trying to understand all this myself. I'm not the one that set up the system, I just happen to work with it more than anyone else.

This is one of the default setups on the Roland Systems Group website for our board/REAC:



That's how ours looks like.

Edit: I have some reading to do.
post edited by Kingrazor - 2011/03/03 01:06:59
#59
Kingrazor
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Re:Pops/clicks in Sonar 8 2011/03/03 01:17:39 (permalink)
REAC A     REAC B
S-1608        S-1608

SPLIT/BACKUP Port Channels
1-8: REAC A patchbay outputs 1-8
9-24: REAC A snake inputs 1-16
25-40: REAC B snake inputs 1-16

Comments
This Standard System is an ideal use of the SPLIT
port given 8 fully assignable channels followed by
all direct inputs from both REAC A and B snakes.
post edited by Kingrazor - 2011/03/03 01:22:42
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