Pro Channel Add-Ons Issue - Windows 8.1

I hope someone knows something about this since the contact link on CW website is not functioning, I filled out the info to submit a technical support request 5 times and the final link to write the request is unresponsive.
 
Anyway, I have a clean install of Windows 8.1, bought the new X3 and installed it. All was well for a few days until today. I have some of the Pro-Channel add-ons, La2A, Concrete Limiter, the Expander Gate and Channel Compressor. I installed them tonight and tried to run X3 and got an error message saying "This app can't run on your PC, to find a version for your PC, check with the software publisher."
 
Any experience or thoughts on this? Do the Pro-Channel add-ons need to be updated for Win 8.1, and even if so, could plug-ins stop X3 from running under Windows? I'm thinking about reinstalling X3 and waiting for more info before installing the Pro-Channel add-ons, but I like them and I paid for them so if they are no longer usable I will be pretty annoyed. Can't say I'm real happy with the monster Sonar install has become in the first place, it now takes longer to install Sonar than it does Windows.
 
I'm going to keep trying support and if I can't get a message through will call Monday.
If anyone has any help it would be greatly appreciated.
 
Thanks,
Rob M.

Yes, Sonar worked well before the plug-ins. I installed the 4 of them right in a row and then tried to launch X3 and got the error. I took a screenshot but when I tried to attach there were no buttons present in the dialog box to find the image. I am now going to install them separately and reboot between installs and attempting to launch X3 each time.
 
Interestingly, I logged in to my account to download fresh copies of my Pro-Channel plug-ins and the updated versions of Concrete Limiter, P4CK Channel Comp and the Expander Gate were listed but marked NA and can't be downloaded, the original versions were available for all but the Expander Gate which was not available fro download at all. La2a was there in original form as I don't think there was ever an update, just the upgraded version with side-chaining.

I had this problem with the PC plugins. It seems there were 2 different install versions. The 1.0.0 and the 1.0.1 version. When I first installed the 1.0.0 version I also got the message you are getting. You have to install the older one first and then the newer one . That should take care of the problem.

Nice little exercise for Cake QA. I'm now going to check my plugin versions with X2.

rpm61
 
 
Is anyone else unable to post an image from their PC on the forum? That's not working for me either, I have a screenshot of my error but the upload dialog is devoid of functionality. Strange weekend.

 
In order to post an image to the forum, you first have to upload to a sight like photo bucket, or some other sight like it, then copy the URL info into your post, then it will show up. You can not post an image direct from your computer.

Maybe some Studiocat support is in order. I am pretty sure that Jim will help you even if you don't use a Studiocat computer and his rates are reasonable.
 
Julien

Well, I ran chkdsk and the sfc /scannow, which stopped after 30% and told me to reboot and run again. When I rebooted, my system found no bootable drives. I booted from my Win 8 disc and tried sfc again, no drive to run it on, tried to repair, restore all reporting nothing to work on. Now, my system has 4 HDD, I had Win 7 on one drive and just installed 8 on another. The other 2 are one for data files and one for sample libraries. I believe that when I install Win 8 it took over as Boot Manager and that is why I could not get 7 back. I can only suppose that my boot sector was mangled during this process but it is just so peculiar since Win 8 was operating beautifully with all of my plugs for weeks until I remembered I had these PC add-ons. I just got 7 back in and will install 8 again after I have 7 where it was. 8 must install last in order for the two to coexist on one PC. I will have to verify the correct PC add-on versions and/or install order form Cakewalk on Monday. I think there is something in the way I went about this that caused the problem because I have just not seen any other complaints of this issue except for cowboydan's post earlier in this thread. I am anxcious to hear what CW has to say, especially because of the state of the PC add-ons' download availability as I mentioned earlier. Not enjoying reinstalling Win 7 after having the pleasure of installing Win 8 last month. I didn't actually time it but I swear 8 installed, picked up it's own drivers and updated in no more than a half hour. Thank God I keep my files on a sepoerate drive, not looking forward to setting up Sonar agin either though, takes longer than Windows now.
 
I appreciate everyone's comments here and will post further progress. If anyone has further thoughts on this feel free.

Oh did SFC state there was a system repair pending when asking for the reboot? If so that would make some sort of sense.

There has to be a faster way to install the updates to Win 7, I should have checked that, this is brutal.
 
SFC only said it didn't have needed resources. Yeh, I was pretty shocked and really thought this indicated I had an HDD dying, but I have had no problems doing the 7 install and it's going on the drive 8 was on. Still could be, but in my experience once a drive goes it keeps going, never seen one have a one-time problem that couldn't be repaired short of a virus, and I saw no evidence of that.

Hey
 
I also got a lot of problem after updating to Windows 8.1 64-bit. It seem that there is some issues with third party activation.
 
I have discovered some annoying things regarding 3rd part developers that use "online" installation och automatic update services of their software. I really hope that Microsoft can get a Qickfix for this.. Some issues that occur after updating to Windows 8.1 64 bit.

1. Melodynes "Check update" don't work. I got en Error message saying something like "No connection to server". However I could logon to my account and download the update that way. 
2. I downloaded a plugin for Sonar X3 Pro Channel; the VKFX from Overloud. It is supposed to activate through online activation, however it don't work and telling me "No connection to server" in the installation process.
3. XLN Audio (Addicitve DRums). XLN Audio uses an "Online installer". Same again, "no connection to server". However I am online, could login to my account and do see my previous activated products on their site. 
 
I have off course Internetaccess and disabled any Antivirus/Firewall
 
It seem to be some kind of problems with third party activation services. Some guy had a solution for another product, but I am not sure whether it apply here: http://forums.pjtec.com/post/upgrading-to-windows-8-1-causing-third-party-activation-server-to-stop-working-6582631?trail=15


A solution must come. I can't having Melodyne, Addictive drums and purchased Pro Channel products not working for me....
 
I send this to support as well...

rpm61
Windows 8 acts as boot manager, automatically and very well done, when I booted I had the choice of 7 or 8.

I'm using a third party boot loader (Acronis) as I don't want windows to interfere with windows. When I start Windows 7 or 8 it doesn't know that there is another copy of windows on the hard drive (that way it can't interfere with other windows installations !). Also it allows me to install lots and lots of operating systems and hide partitions that I don't need when I boot.

However I don't recommend doing this at all as it becomes with its own set of problems (which I've managed to work out how to deal with over time, not for the faint hearted).

Probably GRUB or LILO I'm guessing.
Old Cornish fellow played a flute whistle (from a back catalogue). Everything else on that recording is original :)
Back up the image I suggest before you go dual boot again using Acronis or something...
Cheers :)

I have a call into support today. They gave me new download links for the PC add-ons, including the Gate/Expnder which was not downloadable from my downloads page. I'm waiting to hear back.

Still no reply, day 2. I'm a pretty patient guy, but I'm getting a little disappointed, I thought CW monitored these forums also and no input here? I hope they got their test machines fired up and are working on it or something. The fact that only one post here reported thesame issue has me bugged, it was a clean W8.1 install on a new drive.

I haven't reinstalled 8.1 on it's drive yet. I want to hear something from Cakewalk first. I have to agree that it seems to be something to do with my system, I just have a hard time with that because of the clean install, performing well for 3 weeks, etc. The fact that a really well-performing system blew up on installing the add-ons versus the fact that it appears no-one is reporting this issue doesn't add up. Well, one guy here did, and you never know who else may not be bringing it to the forum. But my call to support on Monday leaves me waiting. The rep was unsure why this could happen, and he didn't know why the updated PC add-ons links were disabled and the old ones active, or why the Gate/Expander was unavailable altogether. He emailed me new links that appear to be also for the original versions as they do not have the 1.0.1 in their names. I was told they would get back to me, he said he would likely have to speak with a few others to get an answer so I agreed. I don't think there was anything wrong with my 8 install, I do think there may be something funky about that sfc scan, after I reinstalled 7 I looked around some more and many were running it from a command prompt at startup and not from within Windows, which is what I did. I don't know, but without the time to research properly right now I would just guess that sfc should be run a certain way and I proceeded as if I was doing a chkdsk, and this may be new behavior with 8.1. Years ago I was a sys builder and had all the answers for Win 98, but things change all the time and there are many little gotchas out there.