mudgel
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ProChannel broken as far as I can tell
I invoke Pro Channel
turn on all the elements
set Pre or Post
Save my settings in Pro Channel as a preset.
Work on project.
Save project.
Exit SONAR.
Start SONAR
Load project
Check out Pro Channel
all the modules are turned off
The Pre or Post setting button remains as per saved setting but the actual pre or post routing has changed to its default which is Pre.
also there is no EQ graphical representation of the eq settings. i can manipulate all the EQ elements by clicking and dragging with mouse and modify with ctrl and alt keys and watch the knobs change in concert with mouse movements but still no wave representative of the settings just a blank screen except for the tiny elelments that become active while changing settings in the window.
I have to reload my preset to set it back up.
Unless I'm doing something drastically wrong this makes Pro Channel broken for me.
It is the same for a new project, a blank project or one previously created in X1B.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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trimph1
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Re:ProChannel broken as far as I can tell
2011/03/24 09:13:42
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mmmm...I'd be wondering what was actually saved...was this true of projects done in X1--or 853?
I'm going to see what happens here...
The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate. Bushpianos
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meh
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Re:ProChannel broken as far as I can tell
2011/03/24 09:25:12
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Seems to be working here. Are you running X1b? myPreset got saved....and when i call up that preset it is as I saved it. The changes that I make in the project are saved with the project. So for example if I made changes in ProChannel but did not save those into my preset but did save them in my project then when I open the project it is as I saved it. If I want to revert back to the preset I have to re-apply the preset. Hope this helps
post edited by meh - 2011/03/24 09:34:51
SONAR Version 2017.09
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chuckebaby
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Re:ProChannel broken as far as I can tell
2011/03/24 09:57:59
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confirmed no problems here.able to save,load and recall.hang in there mudgel ...ps..the thread title doesnt seem relevent..might want to change it to .."problem with saving pro channel"..or the mods will.
post edited by chuckebaby - 2011/03/24 10:03:24
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mudgel
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Re:ProChannel broken as far as I can tell
2011/03/24 10:32:17
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does anybody actually read posts. Every single question asked by every other poster is mentioned in my opening post.
I stated in my first post that I'm using X1B.
How can 8.5.3 apply? Pro channel wasn't available until X1.
No matter what gets saved the Pro Channel state of each element whether Compressor, EQ or saturator are all turned off when I reopen a saved project. Other plugin states are saved whether or not I save the settings as a preset. Not pro channel.
I don't have a problem saving ProChannel Presets. What I have is a broken piece of software that returns settings to states other than what was saved and shows graphic elements in a state not in concert with the actual state.
Several other posters have mentioned this problem as being in X1a but I was unable to use X1a at all so now that I can use X1b it's coming up now.
apparently it was a recognized bug but not fixed in X1b as my experience shows.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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Noel Borthwick [Cakewalk]
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Re:ProChannel broken as far as I can tell
2011/03/24 11:51:25
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We were able to reproduce the issue with the pre/post state not being applied on loading files. This issue was NOT logged earlier hence was not on our radar. The issue that was fixed in X1B was the problem with the prochannel enable buttons not saving properly. I must emphasize that bugs MUST be logged to guarantee that they are investigated. Talking about them on the forum is not sufficient.
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Savagery
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Re:ProChannel broken as far as I can tell
2011/03/24 12:01:32
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Noel,
Are you saying that the Pre/Post state bug exists NOW, in X1B, or did exist but was fixed? If it still exists, there are a few projects I have to fix.
Thanks,
Dave
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Noel Borthwick [Cakewalk]
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Re:ProChannel broken as far as I can tell
2011/03/24 13:47:39
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Unfortunately it still exists in X1B because we were not aware of it until this report.
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Middleman
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Re:ProChannel broken as far as I can tell
2011/03/24 14:05:26
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Noel, can someone please clarify what elements of ProChannel are affected by this? People need to know.
So far we have on/off, pre/post, Graphical view.
What about EQ settings? Are those lost as well?
What about Tube sat?
This really puts a damper on recalling a mix.
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JClosed
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Re:ProChannel broken as far as I can tell
2011/03/24 14:20:16
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So - this problem still exists because everyone was sooo busy with complaining that they forgot to fill in a bug report? Well - in some way I think this is funny....  Hope this will solved in the end tough...
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Savagery
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Re:ProChannel broken as far as I can tell
2011/03/24 14:41:23
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JClosed
So - this problem still exists because everyone was sooo busy with complaining that they forgot to fill in a bug report?
Well - in some way I think this is funny....
Hope this will solved in the end tough...
The paying customer is NEVER responsible for software bugs. We are not beta testers, we do not get paid to fill in trouble reports. I know that nobody actually said that yet, but it shouldn't even be implied. The problem still exists because Cakewalk missed it.
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chuckebaby
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Re:ProChannel broken as far as I can tell
2011/03/24 15:03:30
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mudgel
does anybody actually read posts. Every single question asked by every other poster is mentioned in my opening post.
I stated in my first post that I'm using X1B.
How can 8.5.3 apply? Pro channel wasn't available until X1.
No matter what gets saved the Pro Channel state of each element whether Compressor, EQ or saturator are all turned off when I reopen a saved project. Other plugin states are saved whether or not I save the settings as a preset. Not pro channel.
I don't have a problem saving ProChannel Presets. What I have is a broken piece of software that returns settings to states other than what was saved and shows graphic elements in a state not in concert with the actual state.
Several other posters have mentioned this problem as being in X1a but I was unable to use X1a at all so now that I can use X1b it's coming up now.
apparently it was a recognized bug but not fixed in X1b as my experience shows.
i believe i posted exactly what you were asking for..i said recall works and mentioned nothing about 8.5.3. i
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eikelbijter
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Re:ProChannel broken as far as I can tell
2011/03/24 15:08:13
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Savagery
JClosed
So - this problem still exists because everyone was sooo busy with complaining that they forgot to fill in a bug report?
Well - in some way I think this is funny....
Hope this will solved in the end tough...
The paying customer is NEVER responsible for software bugs. We are not beta testers, we do not get paid to fill in trouble reports. I know that nobody actually said that yet, but it shouldn't even be implied. The problem still exists because Cakewalk missed it.
Now there's a post that makes sense! | R
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meh
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Re:ProChannel broken as far as I can tell
2011/03/24 15:09:16
(permalink)
Sorry if I missed the original X1b in the original post....
I had the issue with X1 and X1a but I do not have the problem with X1b.
see my PC setup below.
SONAR Version 2017.09
HP Z-420 Workstation
Intel Xeon W3680 @3.50ghz
32g memory 2tb disk space
Win2008 Server R2 Standard 64-bit
TASCAM US-1641 interface
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JClosed
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Re:ProChannel broken as far as I can tell
2011/03/24 15:44:01
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Savagery
JClosed
So - this problem still exists because everyone was sooo busy with complaining that they forgot to fill in a bug report?
Well - in some way I think this is funny....
Hope this will solved in the end tough...
The paying customer is NEVER responsible for software bugs. We are not beta testers, we do not get paid to fill in trouble reports. I know that nobody actually said that yet, but it shouldn't even be implied. The problem still exists because Cakewalk missed it.
Oh come on! A paying consumer CAN file a bug if he/she/it walks into it. I certainly do! And I AM a paying consumer! How the hell do you think items get resolved? By telepathy? Well - it's off to the stuff I like to do. I can see people here are too fed up to be reasonable (and do not have any sense of humor).....
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mrberrie
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Re:ProChannel broken as far as I can tell
2011/03/24 16:37:20
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That is the nature of the beast. I have never seen a piece of software that didn't have bugs. Extensive testing is performed to find them but no one is perfect. Being music makers I am sure you all know that. I of couse want my DAW to get better/closer to perfect. As long as I don't have to pay for the fixing of bugs (and they are being fixed) I will give any Baker a break. Usually any company will prioritize bugs based upon how critical they are. The more critical the quicker they get fixed.
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Middleman
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Re:ProChannel broken as far as I can tell
2011/03/24 20:48:28
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You know what. I cannot duplicate this on my system.
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chuckebaby
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Re:ProChannel broken as far as I can tell
2011/03/24 20:58:14
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me neither and i feel like the op just ditched this thread.mudgel i know your frustrated but you asked for some help and i loaded up my x1 did some test for you and i get return post saying-"does anybody actually read posts". to me thats like whacking a gift hourse in the face.
post edited by chuckebaby - 2011/03/24 21:00:17
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John
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Re:ProChannel broken as far as I can tell
2011/03/24 21:12:37
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The paying customer is NEVER responsible for software bugs. We are not beta testers, we do not get paid to fill in trouble reports. I know that nobody actually said that yet, but it shouldn't even be implied. The problem still exists because Cakewalk missed it. Actually this does make sense. It explains why the rants and the bashing from users that feel the same way. I view my relationship with CW as a kind of partnership. I look at it as if I can help CW find and fix bugs its to my benefit. Yes filling out a bug report is not a fun thing to do but its the responsible thing to do. The adult thing to do. No we shouldn't have to fill out a bug report but how can CW know what is broken if we don't? Clearly they rightly or wrongly count on us to inform them when we run into problems. One of the things I like about CW is its willingness to be forth coming on fixing bugs. They let those that report a bug know that it is found and will be fix at some point. The rest of us don't know about this because this because only the person reporting the bug gets a reply. A sort of partnership develops from this. But then there is the other side of this. What comes to mind with reading the posting above reminds me of the citizen demanding police protection yet will never help solve a crime. Will never come forth to identify a perpetrator or bare true witness when called upon. Its "I paid my taxes thus I am free to complain without doing my duty to my fellow citizens". CW has begged us to report bugs yet some think "let George do it" here. Thus no one does and Noel can come and say rightfully no one reported it thus we didn't know about it. Doesn't that make us look really dumb?
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snookerc
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Re:ProChannel broken as far as I can tell
2011/03/24 21:28:18
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What I think most people missed about Mudge's original post was this: he wasn't just saving/recalling a preset. He was closing the PROJECT. When he re-opened the project, the pre/post setting wasn't set correctly.
Chris Snook (Computer playing guitar programmer) _______________________________________ Sonar Platinum Windows 10 x64 AMD Phenom II X6 2.8GHz Saffire 40 Pro 8GB RAM Alesis QS8.1 controller kb
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Middleman
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Re:ProChannel broken as far as I can tell
2011/03/24 21:56:14
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That's the scenario under which I was checking. Close project/open project. All of the ProChannel buttons and settings are working. I was confused by Noel comments that they X1b still had an issue. I'm not finding that the case.
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StepD
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Re:ProChannel broken as far as I can tell
2011/03/24 21:59:51
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Middleman
That's the scenario under which I was checking. Close project/open project. All of the ProChannel buttons and settings are working. I was confused by Noel comments that they X1b still had an issue. I'm not finding that the case.
Same here. Followed steps, saved file, closed X1, reopened X1 and project, and all settings from PC preset were restored with file.
Core2 6600 2.40 GHz, ASUS P5B Deluxe, 8GB RAM, GeForce GT 630 2GB, 3 Seagate Sata, Echo AudioFire 4 asio, Windows 10 Pro 64-bit, Sonar Platinum, Cakewalk by Bandlab
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Savagery
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Re:ProChannel broken as far as I can tell
2011/03/24 22:05:39
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Well, I didn't mean to sound like I have a problem reporting bugs, or I feel I should be paid. I think it's a standard practice that helps everyone. I just don't think we should feel responsible, like it's our fault and we let something slide. If I have an issue with a piece of software, I don't want to hear from the developer "well nobody told us". I would rather hear "sorry, we missed that one, we're working on it". It's all just a matter of attitude and accountability.
It's like walking around all day with your fly down. Is it everyone else's fault for not telling you? Or your fault for not checking? I think confucius asked that ;)
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6v6
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Re:ProChannel broken as far as I can tell
2011/03/24 22:51:41
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I can confirm the OP's bug.
Save a ProChannel preset with the ProChannel set to "Post". Save the project, close and re-open.
Everything -appears- to be correct, but the ProChannel is now working in "Pre" mode even though the "Post" indicator is lit. Toggling the Pre/Post button does switch between the two states, but from now on the indicator light is out of synch with the actual way it is functioning.
I suspect this happens regardless of the use of a preset, but I haven't tested it.
You can see this by sticking any FX with gain on the track and experimenting a little.
Really disappointing.
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StepD
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Re:ProChannel broken as far as I can tell
2011/03/24 23:01:30
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6v6
I can confirm the OP's bug.
Save a ProChannel preset with the ProChannel set to "Post". Save the project, close and re-open.
Everything -appears- to be correct, but the ProChannel is now working in "Pre" mode even though the "Post" indicator is lit. Toggling the Pre/Post button does switch between the two states, but from now on the indicator light is out of synch with the actual way it is functioning.
I suspect this happens regardless of the use of a preset, but I haven't tested it.
You can see this by sticking any FX with gain on the track and experimenting a little.
Really disappointing.
Right, Noel confirmed the pre/post bug, but the OP also said all modules were turned off and there was no EQ plot, and that's not the case for me. Everything is restored.
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Bub 
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Re:ProChannel broken as far as I can tell
2011/03/24 23:08:59
(permalink)
Two bugs that I reported were fixed in the X1b patch. I even got an email from Cakewalk saying that one of the bugs I reported was fixed in X1b ... RE: CWBRN-3966, UPDATED: cannot use number keys to type in loop construction view "Thank-you for submitting your problem report, you are receiving this message because the status of your report has been changed to FIXED. With the following notes:
-----------------------------------------------
You are receiving this notification because we believe your issue has been resolved.
Please download and install the SONAR X1b update available at http://www.cakewalk.com/S...reader.aspx/2007013233"
So, it is worth your time to submit bug reports. You may not get a response as quick as you'd like, but it is definitely worth the time it takes. They also fixed a problem in Session Drummer 3 that I sent in a bug report on. @mudgel: There are some things still going on with the Pro Channel. One thing I noticed was the graph on the EQ doesn't correspond with the adjustments you make with the control knobs. I'm going to send in a bug report on it.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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dwcaldwell
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Re:ProChannel broken as far as I can tell
2011/03/24 23:32:04
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Here is the problem recipe from the report I submitted (CWBRN-4291). Maybe y'all can try it on your systems.
Problem Description:
1. Create a new project.
2. Insert an Audio Track.
3. Import some audio into Audio Track.
4. Add the Channel Tools plug-in to audio track's FX Bin and lower the L/R output gains to minus infinity so that no audio leaves the FX Bin.
5. Enable any of the ProChannel modules for the track.
6. Set the ProChannel's Pre/Post state to Post FX bin.
7. Start the transport to playback the audio and note that no activity is visible in the ProChannel.
8. Save the project and close Sonar.
9. Restart Sonar and reopen the project.
10. Note that the ProChannel Pre/Post button state still indicates that its signal routing is Post effects (as it should).
11. Start the transport to playback the audio and note that activity is visible in the ProChannel indicating that it is receiving audio data pre-effects, not post as it should.
Expected Results:
Sonar should save the state of the ProChannel Pre/Post signal routing.
Actual Results:
The Pre/Post button's Post effects graphical state (highlighted in blue) is saved with the project, but the actual signal routing state of the ProChannel plug-in is now Pre-effects, not Post as it should be. So not only is the signal routing state not saved, it no longer matches the graphical state of the button.
Operating System:
Windows 7 64-bit
System Specs:
Motherboard: GA-EX58-UD5 Processor: Core i7 920 RAM: 6GB OCZ RAM Video Card: HIS HD4850 IceQ 4 TurboX 512MB Power Supply: Zalman ZM1000-HP PSU, Sonar X1 Producer x64
Audio Hardware:
Echo Audio AudioFire2
Driver Mode:
ASIO
Unlike mudgel, I did not notice any issue with modules turning off. All the buttons appeared to be in the same configuration as before closing the project. For me, it was just the Pre/Post signal routing reverting to Pre (even though the button still indicated Post).
- Don
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chuckebaby
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Re:ProChannel broken as far as I can tell
2011/03/24 23:32:51
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Middleman
That's the scenario under which I was checking. Close project/open project. All of the ProChannel buttons and settings are working. I was confused by Noel comments that they X1b still had an issue. I'm not finding that the case.
pluss 1 here too
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mudgel
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Re:ProChannel broken as far as I can tell
2011/03/25 02:21:15
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chuckebaby
me neither and i feel like the op just ditched this thread.mudgel i know your frustrated but you asked for some help and i loaded up my x1 did some test for you and i get return post saying-"does anybody actually read posts". to me thats like whacking a gift hourse in the face.
Sorry you feel that way but If my remarks were intended for you I would have quoted you as I have in this message. You just happened to be the person who posted before me. But yoour comment about changing my thread title was way off the mark. I thought about it very carefully actually and specified that ProChannel was broken as far as I can tell, I made no claim about it being a bug. And as it turns out It is a bug. I try very hard to behave in a civil manner and so my comment was made generally of all the preceeding comments that asked for info that I'd already provided. General After all the years of using SONAR I am not going to use the bug reporter because it is so user unfriendly and intimidating and the response is cryptic at best. It does not instill much confidence. You never know what prority gets assigned to a bug and with so many old ones still floating around I don't feel much like making a contribution to Cakewalk's beta program.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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mudgel
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Re:ProChannel broken as far as I can tell
2011/03/25 02:33:30
(permalink)
dwcaldwell
Here is the problem recipe from the report I submitted (CWBRN-4291). Maybe y'all can try it on your systems.
Problem Description:
1. Create a new project.
2. Insert an Audio Track.
3. Import some audio into Audio Track.
4. Add the Channel Tools plug-in to audio track's FX Bin and lower the L/R output gains to minus infinity so that no audio leaves the FX Bin.
5. Enable any of the ProChannel modules for the track.
6. Set the ProChannel's Pre/Post state to Post FX bin.
7. Start the transport to playback the audio and note that no activity is visible in the ProChannel.
8. Save the project and close Sonar.
9. Restart Sonar and reopen the project.
10. Note that the ProChannel Pre/Post button state still indicates that its signal routing is Post effects (as it should).
11. Start the transport to playback the audio and note that activity is visible in the ProChannel indicating that it is receiving audio data pre-effects, not post as it should.
Expected Results:
Sonar should save the state of the ProChannel Pre/Post signal routing.
Actual Results:
The Pre/Post button's Post effects graphical state (highlighted in blue) is saved with the project, but the actual signal routing state of the ProChannel plug-in is now Pre-effects, not Post as it should be. So not only is the signal routing state not saved, it no longer matches the graphical state of the button.
Operating System:
Windows 7 64-bit
System Specs:
Motherboard: GA-EX58-UD5 Processor: Core i7 920 RAM: 6GB OCZ RAM Video Card: HIS HD4850 IceQ 4 TurboX 512MB Power Supply: Zalman ZM1000-HP PSU, Sonar X1 Producer x64
Audio Hardware:
Echo Audio AudioFire2
Driver Mode:
ASIO
Unlike mudgel, I did not notice any issue with modules turning off. All the buttons appeared to be in the same configuration as before closing the project. For me, it was just the Pre/Post signal routing reverting to Pre (even though the button still indicated Post).
- Don
Thanks for reporting and posting this Don. It was your thread /post that had me take another look at ProChannel. It was my impression that you had reported the problem already. But it seems my issues go much deeper and were supposedly fixed according to Noel's post. All the Prochannel modules are turned off when I re-open a project. the eq doesn't display a plot at any time and none of the Compessor's meters respond to any activity.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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