gswitz
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RME UCX Pops a Lot in Windows 10 > with video
My RME UCX in Asio in Windows 10 is making tons of popping when opening and closing projects or Preferences. Sometimes I have to close and re-open the project.
post edited by gswitz - 2015/08/19 18:43:32
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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rumleymusic
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Re: RME UCX Pops a Lot in Windows 10
2015/08/08 02:16:21
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Make sure you have the latest drivers installed or reinstall them. Sometimes things go haywire with an OS update.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/08 06:52:09
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I did a clean install of Windows 10. By this I mean I formatted the OS Drive and installed from scratch. Nothing left of Windows 8.1 at all. Then I went and downloaded the latest drivers from RME which say they are Windows 10 compliant. It does 'work' but hitting stop during playback causes a pop. Doing anything really. I'm not sure what the problem is. I'm considering borrowing one of these Firewire cables and re-testing with that to see if my issue goes away. Noel? You're on Windows 10. How's your UFX working?
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/08 08:12:23
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StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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JohnEgan
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 07:52:00
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I'm interested to hear if you resolve this issue, myself I think Ill wait a while to update to Win10 until MS has more free beta testing done by users (that should be done themselves before releasing) and when I upgrade my PC. I'm still coming to terms with UFX in Win7 and similar rice crispy (snap crackle pop) issues since upgrading to the UFX from an M-audio PCI interface card, and what I still think are USB limitations, perhaps coupled with my older PC. (Intel Core - 4 core 2.3 GHz).
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 08:33:51
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@John Egan You should not be having problems with your UFX in windows 7. It is more likely you need to raise your buffers or that you have drivers causing deferred procedure call latency that is too high. Have you tried latency Mon by resplendance? I am continuing to have lots of popping in Windows 10. Anyone else using an RME on Windows 10 with sonar?
post edited by gswitz - 2015/08/10 08:48:48
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 08:33:51
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Double
post edited by gswitz - 2015/08/10 08:41:42
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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rumleymusic
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 12:10:36
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Out of curiosity, have you tried the USB drivers? It is most likely not a cable issue, but a Windows driver one. RME hasn't had any driver updates since 10 was released, likely they are waiting on more reports like this.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 14:07:21
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I have only tried USB. I don't actually own the FireWire cable required. I'm not dead in the water either. It functions, but not brilliantly. Only sonar is having a problem so far. All other apps work fine with it. I'm using Asio.
post edited by gswitz - 2015/08/10 14:18:09
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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bapu
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 16:29:31
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Just curious, was your Win 10 upgrade to Pro or Home?
post edited by bapu - 2015/08/10 16:37:27
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 17:27:57
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Pro. Windows 10 (Multiple Editions) (x86) - DVD (English-United Kingdom) This is the ISO I used to install. I burned it to DVD, booted to the DVD, formatted my OS drive and installed clean. You might ask why I installed the UK edition, and I don't have a good reason. I have an MSDN Subscription, so I could have grabbed any edition including enterprise. I just grabbed that one first. I was interested to learn that there is a minor difference with the USA Version related to privacy. How is it working for you, Bapu?
post edited by gswitz - 2015/08/10 17:38:28
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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bapu
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 17:47:36
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gswitz How is it working for you, Bapu?
I've not gotten to the DAW yet. I'm moving my way up the food chain. 1. Non Critical Computer is done (yesterday) from Win 7 Pro to Win 10 Pro. 2. Non DAW Lappy with Win 7 Home Prem tonight 3. Waiting on disk drive to do an exact clone C: drive for the DAW. Will probably update that next week using THIS PLAN.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/10 18:47:16
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StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/12 23:54:30
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Is anyone else reporting this, or is it just me?
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Doktor Avalanche
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Re: RME UCX Pops a Lot in Windows 10
2015/08/14 19:42:31
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Check you are on the latest firmware. Go into windows control panel power management advanced, make sure CPU min/Max settings are on 100% Make sure Sonar is set for multi CPU. Try it without the 64 bit precision engine. Get out a copy of latencymon. Cheers...
post edited by Doktor Avalanche - 2015/08/14 19:50:50
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/14 20:52:53
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I love you for posting, Alex. I saw your post on the processor thing on another thread and tested it, but it didn't help. I'm definitely on the latest firmware and driver for the RME, but you are right to call me out for latency Mon. I haven't used it since the rebuild. But it doesn't happen randomly. I'm running sonar for hours every day despite the problem. It is worst when copying data between projects. On install, x64 engine was disabled and I had the problem. I now have it enabled and I still have the problem.
post edited by gswitz - 2015/08/14 21:02:51
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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mudgel
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Re: RME UCX Pops a Lot in Windows 10
2015/08/16 22:03:00
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I have a UFX that I had been running on Win 8.1 with the latest drivers. Both FireWire and USB tested to be working with no differences in latency or general operation between either USB or FireWire. In other words that's just as it should be. I normally run in FireWire. I did an in place upgrade to Win10 and haven't noticed any difference to how it ran in Win 8.1. I didn't have to do a reinstall of drivers or anything.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/17 15:03:20
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So opening two projects at once and copying data between projects you don't get pops in Windows 10, mudgel?
post edited by gswitz - 2015/08/17 20:42:52
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/17 15:03:20
(permalink)
.
post edited by gswitz - 2015/08/17 15:11:26
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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jbraner
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Re: RME UCX Pops a Lot in Windows 10
2015/08/18 03:29:18
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but you are right to call me out for latency Mon gswitz - do you have a Intel LAN card? If so - definitely run DPC checker and see if you have little spikes. I got this when I updated my Intel drivers recently. I "downgraded" the drivers for my LAN card, and it's fine again. Maybe the Window 10 drivers (for LAN card or something else) are doing something similar...
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/18 19:33:55
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Latency Mon says... _________________________________________________________________________________________________________ Your system appears to be suitable for handling real-time audio and other tasks without dropouts. ________________________________________________________________________________________________________ I worked on getting the latency lower, and brought the worst offender down to 0.30 MS by disabling things I don't need or use (Firewire Card, Display Link Display Adapters(?), Audio Devices, Network Tunneling stuff (?), AMD HD Audio, Realtek Mic, VIA HD Audio (?), MS ISATAP Adapter, MS Kernel Debug Adapter, MS Teredo Tunneling Adapter, Web Cam). My worst latency is now 0.30 with DirectX Graphics Kernel. Can that be uninstalled?Next worst is NT Kernel at 0.21 USBPort.Sys at 0.20
post edited by gswitz - 2015/08/18 20:45:14
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/18 22:05:21
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Nope, it's still not fixed. I'm seeing spikes on this portcls.sys When I get the pop.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/18 22:49:59
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Support has emailed me and told me to leave work early and call support. How can I argue? Hopefully tomorrow. I left Latency Mon running all evening while I mixed and the worst measure I have is 0.73 from storport.sys. Your system seems to be having difficulty handling real-time audio and other tasks. Next worst was 0.29 from ndis.sys. I was browsing while I mixed.
post edited by gswitz - 2015/08/18 23:00:05
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Doktor Avalanche
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Re: RME UCX Pops a Lot in Windows 10
2015/08/19 00:53:09
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Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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mettelus
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Re: RME UCX Pops a Lot in Windows 10
2015/08/19 02:42:18
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Geoff, the stuff remaining for you I still have enabled on my machine. If you open task manager, right click on those processes and lower priority on them (can also bump Sonarplt.exe to above normal while in there). Many of those I set to low, and they get bumped up if a higher process calls them.
post edited by mettelus - 2015/08/19 02:50:28
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/19 17:46:12
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I called support. Deleting the Aud.ini file seems to have fixed things.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/19 18:36:16
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Still having trouble... _________________________________________________________________________________________________________ CONCLUSION _________________________________________________________________________________________________________ Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:23:53 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________ SYSTEM INFORMATION _________________________________________________________________________________________________________ Computer name: DESKTOP-DAF0RU8 OS version: Windows 8 , 6.2, build: 9200 (x64) Hardware: Gigabyte Technology Co., Ltd., Z77X-D3H CPU: GenuineIntel Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz Logical processors: 8 Processor groups: 1 RAM: 16344 MB total
_________________________________________________________________________________________________________ CPU SPEED _________________________________________________________________________________________________________ Reported CPU speed: 3503 MHz Measured CPU speed: 1 MHz (approx.) Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. _________________________________________________________________________________________________________ MEASURED INTERRUPT TO USER PROCESS LATENCIES _________________________________________________________________________________________________________ The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 1902.472630 Average measured interrupt to process latency (µs): 4.010435 Highest measured interrupt to DPC latency (µs): 1900.134363 Average measured interrupt to DPC latency (µs): 1.209651
_________________________________________________________________________________________________________ REPORTED ISRs _________________________________________________________________________________________________________ Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 161.944048 Driver with highest ISR routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation Highest reported total ISR routine time (%): 0.051428 Driver with highest ISR total time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation Total time spent in ISRs (%) 0.060152 ISR count (execution time <250 µs): 1668156 ISR count (execution time 250-500 µs): 0 ISR count (execution time 500-999 µs): 0 ISR count (execution time 1000-1999 µs): 0 ISR count (execution time 2000-3999 µs): 0 ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________ REPORTED DPCs _________________________________________________________________________________________________________ DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 33335.360834 Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation Highest reported total DPC routine time (%): 0.233313 Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation Total time spent in DPCs (%) 0.725383 DPC count (execution time <250 µs): 12247041 DPC count (execution time 250-500 µs): 0 DPC count (execution time 500-999 µs): 15 DPC count (execution time 1000-1999 µs): 1 DPC count (execution time 2000-3999 µs): 0 DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS _________________________________________________________________________________________________________ Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit. Process with highest pagefault count: vssvc.exe Total number of hard pagefaults 15280 Hard pagefault count of hardest hit process: 2870 Highest hard pagefault resolution time (µs): 1818141.313446 Total time spent in hard pagefaults (%): 0.812707 Number of processes hit: 25
_________________________________________________________________________________________________________ PER CPU DATA _________________________________________________________________________________________________________ CPU 0 Interrupt cycle time (s): 111.725794 CPU 0 ISR highest execution time (µs): 161.944048 CPU 0 ISR total execution time (s): 6.489251 CPU 0 ISR count: 1517150 CPU 0 DPC highest execution time (µs): 1157.572081 CPU 0 DPC total execution time (s): 64.273149 CPU 0 DPC count: 10084346 _________________________________________________________________________________________________________ CPU 1 Interrupt cycle time (s): 49.588693 CPU 1 ISR highest execution time (µs): 110.992578 CPU 1 ISR total execution time (s): 0.406434 CPU 1 ISR count: 150913 CPU 1 DPC highest execution time (µs): 235.348273 CPU 1 DPC total execution time (s): 3.503608 CPU 1 DPC count: 427677 _________________________________________________________________________________________________________ CPU 2 Interrupt cycle time (s): 34.017612 CPU 2 ISR highest execution time (µs): 31.73280 CPU 2 ISR total execution time (s): 0.000431 CPU 2 ISR count: 93 CPU 2 DPC highest execution time (µs): 305.410505 CPU 2 DPC total execution time (s): 7.058061 CPU 2 DPC count: 736572 _________________________________________________________________________________________________________ CPU 3 Interrupt cycle time (s): 40.293625 CPU 3 ISR highest execution time (µs): 0.0 CPU 3 ISR total execution time (s): 0.0 CPU 3 ISR count: 0 CPU 3 DPC highest execution time (µs): 231.796175 CPU 3 DPC total execution time (s): 0.924729 CPU 3 DPC count: 112479 _________________________________________________________________________________________________________ CPU 4 Interrupt cycle time (s): 28.201426 CPU 4 ISR highest execution time (µs): 0.0 CPU 4 ISR total execution time (s): 0.0 CPU 4 ISR count: 0 CPU 4 DPC highest execution time (µs): 33335.360834 CPU 4 DPC total execution time (s): 3.160238 CPU 4 DPC count: 372966 _________________________________________________________________________________________________________ CPU 5 Interrupt cycle time (s): 38.092968 CPU 5 ISR highest execution time (µs): 0.0 CPU 5 ISR total execution time (s): 0.0 CPU 5 ISR count: 0 CPU 5 DPC highest execution time (µs): 172.572081 CPU 5 DPC total execution time (s): 0.903207 CPU 5 DPC count: 110741 _________________________________________________________________________________________________________ CPU 6 Interrupt cycle time (s): 26.439792 CPU 6 ISR highest execution time (µs): 0.0 CPU 6 ISR total execution time (s): 0.0 CPU 6 ISR count: 0 CPU 6 DPC highest execution time (µs): 244.303740 CPU 6 DPC total execution time (s): 2.449340 CPU 6 DPC count: 296639 _________________________________________________________________________________________________________ CPU 7 Interrupt cycle time (s): 38.426795 CPU 7 ISR highest execution time (µs): 0.0 CPU 7 ISR total execution time (s): 0.0 CPU 7 ISR count: 0 CPU 7 DPC highest execution time (µs): 173.753354 CPU 7 DPC total execution time (s): 0.889243 CPU 7 DPC count: 105638 _________________________________________________________________________________________________________
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Doktor Avalanche
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Re: RME UCX Pops a Lot in Windows 10
2015/08/19 23:57:40
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What about the drivers in latencymon? What are the top offenders?
Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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mettelus
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Re: RME UCX Pops a Lot in Windows 10
2015/08/20 06:39:49
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With Win10, I am not sure if there is more at play here, but it seems like you have indexing/shadow copy services running. " vssvc.exe" is a shadow copy call, and I disabled Windows Search Indexer on this machine completely. If you have any "backup services" running 24/7, I am not sure if you can lower priority, but would also consider disabling them (and do them manually). IIRC, the USB PORT/Storport.sys fell into the Windows Search functionality (as long as drivers are current). I have no clue if these are linked to any auto-save/backup features of SONAR (or how you may have them set).
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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gswitz
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Re: RME UCX Pops a Lot in Windows 10
2015/08/20 22:05:41
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I'm getting there little by little. A little bird gave me a secret that helped. Disabling some kinda hard drive thing on the mobo. I left Latency Mon running when I went to dinner and had a hard spike when I returned, but just now, I mixed for 45 minutes and never saw a spike that would have done me in. The crackling is mostly gone. I copied between projects without issue tonight for the first time I can remember.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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