Helpful ReplyRapture Installation/Serial Number Problems [In-Progress - Solution for DimPRO error]

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brammer
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Re:Rapture Install BUG! (There I said it!) 2012/09/25 17:29:04 (permalink)
I've run Rapture install twice. It asks if I want 64 bit & I say yes
I have Rapture, Rapture LE and Rapture LE 64 on my computer, but no Rapture 64
So it's not even installing
I have an "old" but no new


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hansontech
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Re:Rapture Install BUG! (There I said it!) 2012/09/25 17:57:33 (permalink)
After reading all the posts here regarding rapture not installing correctly. I too have had it discombooberated with my install.  It would make sense to have the cakewalk programmers put together a new Rapture install routine that looks in the registry and removes the old versions as well as install directories (you know.. the old if exist then, if not then..) and maintaining the libraries if they exist, and doesn't ask for Dimension pro files or any file needing updating from version 1.2.22 or anything like that. Then providing a clean install of Rapture 32 or 64 where it belongs. I'm wishin!

OBHave
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Re:Rapture Install BUG! (There I said it!) 2012/09/25 18:56:00 (permalink)
Thanks for the update Ryan.  Renaming Dimension Pro in the registry and re-installing Rapture finally worked for me.  For some reason several patches in my Rapture expansion packs now have missing wavetables after the 1.22 update, but once I re-install those I should be good to go.
OscarLaun
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Re:Rapture Install BUG! (There I said it!) 2012/09/25 22:15:14 (permalink)
I, too, had a Rapture installation problem (with the Dim Pro update error).

I renamed the Dimension Pro registry folders to  "Dimension Pro BACKUP" using regedit, ran the installation for x64 and installed only Rapture and then ran the installation and installed the x32 version of everything (just in case...something something). 
Then I went back into regedit and removed the "BACKUP" portion on the folder name and I now have Rapture x32 and x64 fully installing and registered on my system!
VERY easy to do.

Thank you Ryan Munnis!

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lawajava
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Re:Rapture Install BUG! (There I said it!) 2012/09/25 22:32:29 (permalink)
Ryan, add me to the list as well. I can see Rapture64LE but not a Rapture64. Grayed out Serial Number, and registering online the feedback message is that it's already registered. Looking forward to the patch on this soon!

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revsnd
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Re:Rapture Install BUG! (There I said it!) 2012/09/25 23:03:20 (permalink)
Is there going to be a patch?  I can't get mine to work with the regedit workaround!@#$
Rapture is one of my bread and butter synths, and i have clients in tomorrow that have a few instances of it on every song they are working on.  I really wish I would have frozen those tracks now:(
Tripecac
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Re:Rapture Install BUG! (There I said it!) 2012/09/26 00:55:51 (permalink)
I was having the same problem (Dimension Pro warning, Rapture install never started) and tried the workaround. It worked for me. These tips might help:

1) Check both your 64 bit and 32 bit registry entries. It turns out I had "Dimension Pro" for 32 bit and "Dimension", "Dimension LE", and "Dimension Pro" all for 64 bit. I had to rename all of them in order to get the installed to proceed past the Dimension Pro warning.

2) If for some reason you get the Dimension Pro warning, or need to abort the installation, you can save some time by immediately going to your windows temp directory, finding the Sonar X2 folder, and then copying the unpacked setup files to a temporary location. Do this before the installer terminates, since it will clean itself up. If you copy the temporary setup files files, you can run the setup directly via setup.exe, and not have to run the unpacking installers.

3) Once the Rapture installer is done, run the Rapture app standalone as administrator; this will let you enter your registration code

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Hijole Kid
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Re:Rapture Installation/Serial Number Problems [In-Progress - Solution for DimPRO error] 2012/09/26 01:08:05 (permalink)
Just wanted to "pipe in" and say that I too am having the same issue. Hopefully CW will sort this out asap for everyone affected.
Tripecac
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Re:Rapture Installation/Serial Number Problems [In-Progress - Solution for DimPRO error] 2012/09/26 03:03:09 (permalink)
The workaround only takes a few minutes.  The longest part of it is waiting for the setup files to extract from the big downloaded .exe files. 

If Cakewalk replaces their downloads with new ones, it will take much longer to download the new versions than to do the registry hacks.

If Cakewalk instead provides downloadable "before install" and "after install" registry tweakers (which is the messier approach in the long run), it won't take long to download them, but they will basically do the same thing that you can do manually.  And you will have to wait for them to create, test, and publish those fixes.

If Cakewalk instead creates a new standalone Rapture installer, it will take a while to download, and is somewhat redundant with your installation packages, so if you like to hang onto install files you'll end up with redundancy.  I don't think they'll take this approach unless they already have standalone Rapture installers ready to go which they can make sure will only be used by Sonar X2 (or previous Rapture) owners. 

My advice is not to wait, but to instead try the workaround.  If it works, great.  If it doesn't, post your problem here so that they/we can make the workaround more robust.

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Midimanz
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Re:Rapture Installation/Serial Number Problems [In-Progress - Solution for DimPRO error] 2012/09/26 05:12:04 (permalink)
I am experiencing a different variant of this problem. No matter what I do, I am unable to install the Rapture DLL file in program files/Cakewalk/Vstplugins.

I am running Windows 7 64 bit Professional and have installed Sonar X2. After my initial installation I ran a VST scan and got an error message telling me that Rapture64LE had caused an error and the failure point was reported as "Main Call"
 
I have edited my registry to change all the references to Dimension Pro to Dimension Pro backup and then tried to run a custom install of Rapture alone.
 
Towards the end of the install I get a warning message which says: " The installer has detected that a previous version of Dimension Pro is currently installed. Please download the 1.5 update from www.cakewalk.com. This suggests that I have failed to "catch" all the registry entries for Dimension Pro in spite of trying to be diligent and make the changes detailed by Ryan Munnis in this thread. I certainly changed three entries as detailed by Ryan.
 
I have attempted this several times using various approaches but it never installs the DLL in program files/Cakewalk/Vstplugins. That is the bottom line.
 
It is good to see that some problems are fixed, but mine is not and I would appreciate assistance to resolve this.


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Pragi
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Re:where is rapture? 2012/09/26 06:10:49 (permalink)
Hi guys,
had the same issues like you installing rapture.
Beside the hinds of you I managed to install rapture 64
by lower the setting of the UAC ( User Account Control) . 
On this system (lap-top Win 7 64)windows didn´t acccept me
as administrator.
Don´t know if it helps.....
post edited by Pragi - 2012/09/26 08:38:45
quibb
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Re:Rapture Installation/Serial Number Problems [In-Progress - Solution for DimPRO error] 2012/09/26 06:54:23 (permalink)
Just thought I'd throw in an unrelated(?) word of warning about removing previous versions of DimPro and Rapture on your system. Guitarpima mentioned removing the old versions.
 
I did this a while back because I had the LE, 32, and 64-bit versions of DimPro on my system, and each one had installed its own multisample folder which was taking a ton of space. I decided to remove all but the 64-bit version.
 
Well, long story short... every project I had used DimPro in now tells me that DimPro can't be found, which was somewhat expected. Unfortunately I had assumed the 'replace synth' function that came out with X1 would allow me to swap the synth to the 64bit version and quickly get back up to speed, so I wasn't worried at the time. However, when I 'replace synth' it seems to work fine, but there is no sound despite endless tweaking. I have to create a new instance of DimPro and drag the midi data to the new track, which I can actually work with.
 
The problem and absolute worst part is that even though I have my midi data playing in DimPro, I have to go back and guess which patch I used on every instance in every project. DimPro patch data is not stored in the project file. I started dealing with this months ago and I'm still dealing with it today. I use/used DimPro a lot, so it's not been fun.  Now I save the patch names of my softsynths in the track inspector notes so I have some sort of record.
 
Anyway, sorry to jump in, but hopefully it might prevent someone from repeating my mistake...
 
V
post edited by quibb - 2012/09/26 07:03:46

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eric paul
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Re:Rapture Install BUG! (There I said it!) 2012/09/26 07:05:15 (permalink)
the first time i ran download i got a error message dem pro has stop because need update  tryed update forget it many hours in this with many downloads can we have just have a download for rapture and be done with it thanks cakewalk team for all your hard work eric
jaggedredux
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Re:Rapture Installation/Serial Number Problems [In-Progress - Solution for DimPRO error] 2012/09/26 08:01:22 (permalink)
I'm not sure I have the same problem as some other people in this forum.  I'm running a 32 bit pc and most of these comments seem to relate to the 64 bit version not installing, and problems with Dimension pro. 
 
I never got any errors with dimension pro, I just ran as administrator, put in the code, and it all works fine.
 
With Rapture it will not accept the code.  The serial number is blank.  I have tried a second custom install and then run the stand alone application as administrator, and the serial number is still blank.
 
I seem to have 2 versions of rapture loaded in the VST folder.  One is in the VST folder itself, and then I have a sub folder call rapture and there's an exe file and dll file in there too.  In the registry I seem to have a rapture entry and one called rp.  The rp entry contains the correct serial number and code whereas the 'rapture' entry does not.
 
I'm happy to try editing the registry but I don't know what I need to do.  I guess I have the option of uninstalling X1 and X2 and starting again (would that even work?).
 
Trying to register online shows it as already being registered.
 
Any ideas?
Grem
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Re:Rapture Install BUG! (There I said it!) 2012/09/26 08:05:59 (permalink)
Quibb that's Damn good information to know!!

Thanks!!

Great idea about the patch name in the trk notes!!

Grem

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brammer
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Re:Rapture Install BUG! (There I said it!) 2012/09/26 08:14:21 (permalink)
I hope the patch for Rapture also fixes DimPro, that's a mess too
Seems the installs & patches for both have created (and not created) different versions in different directories
I understand leaving the 32 bit stuff to prevent "Not found", but I don't get why I don't have a 64 bit Rapture at all after running the install, and the 1.22 patch returns a message saying it can't find 1.1 (after I run it & ask for 64 bit)


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jatoth
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Re:Rapture Install BUG! (There I said it!) 2012/09/26 10:32:42 (permalink)
Same problem here, Rapture full version will not install.
It appears the apprentice "baker" charged with creating the Rapture installer cut a few corners and tweaked the Dim Pro installer instead of creating a new one for Rapture. Sloppy coding. As a programmer for 30 some years, I know no one likes writing install scripts. However, re-using another installer rarely works out as planned. Is it too much to ask, to have the bakers create a new installer from scratch? This blunder has to have cost Cake much more than they saved. To say nothing of the wasted time and frustration we users had to endure.
brammer
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Re:Rapture Install BUG! (There I said it!) 2012/09/26 10:44:40 (permalink)
Yeah, I sent in a feature request back for Guitar Rig 4 LE, which clobbered my Guitar Rig 4
I said - check to see if it's there, if it is - ask me - do I install over it
A yes/no response - not too difficult
Let's hope they get it right this time


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Sidroe
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Re:Rapture Install BUG! (There I said it!) 2012/09/26 16:02:54 (permalink)
Eureka! I got around to following the instructions in this thread about the regedit fix and the registration instructions and... drum roll,PLEASE,........IT WORKED!!! I was very apprehensive about messing with the registry but I must say-it went flawlessly! Thank all of you guys for your diligence in figuring this quagmire out. I don't use synths like Rapture very much, but that stance may change. Thanks, again, fellas!
P.S.-For those who don't know, if your registration area is blocked out in Rapture, right click on the icon and click, Run as administrator. That will clear the area to type in your reg number!

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lawajava
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Re:where is rapture? 2012/09/26 23:44:34 (permalink)
I had only one issue on my X2 Producer installation - after the install Rapture 1.2.2 did not accept the registration code provided. After reading through the forum and getting some insight, I did the following and it worked fine thereafter: 1. I reinstalled Rapture 1.2 from my original set of files from X1 and used my previous Rapture serial number. 2. I applied the Rapture 1.2.2 update available on the Cakewalk site. Now everything works fine, I'm just using my previous Rapture serial number and reg code, rather than the new one that came with X2. It took just a couple minutes to install and I didn't need to hunt through the registry to do anything.

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jaggedredux
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Re:where is rapture? 2012/09/27 03:50:39 (permalink)
lawajava


I had only one issue on my X2 Producer installation - after the install Rapture 1.2.2 did not accept the registration code provided. After reading through the forum and getting some insight, I did the following and it worked fine thereafter: 1. I reinstalled Rapture 1.2 from my original set of files from X1 and used my previous Rapture serial number. 2. I applied the Rapture 1.2.2 update available on the Cakewalk site. Now everything works fine, I'm just using my previous Rapture serial number and reg code, rather than the new one that came with X2. It took just a couple minutes to install and I didn't need to hunt through the registry to do anything.

I came to the same conclusion last night.  I went a little further and deleted any rapture folders I could find and also ran a registry cleaner.  Everything seems to be working fine now after installing 1.2.1 and then 1.2.2.  I did have to install the rapture expansion packs again, but that was no big deal.  Finally I can try the new changes in X2.
Midimanz
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Re:where is rapture? 2012/09/27 05:10:07 (permalink)
I have the same problem as eric paul. No matter what I try, I get told to run the Dimension Pro update which I have done to no avail. Rapture never installs the DLL file.

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Sidroe
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Re:where is rapture? 2012/09/27 06:44:03 (permalink)
Follow the directions in lorneyb2's post on page 4 of this thread. It's the 4th post from the top. I get really nervous messing around in the registry but this fix worked like butter for me! I pulled up the registry editor, located the two folders mentioned, changed the names on them, then I minimized the folder so it was still open. I then re-ran the setup and checked only Rapture Vsti to install. Lo, and behold, the Rapture install page came up. I completed the installation! The page came up to register and the registration number area was greyed out! Don't worry yet! Fill in the serial number. Mine said I was not running as administrator. Close the installation after completed. Maximize the editor and change the DP folders back to the original names. Close the editor. Locate the icons for the stand alone versions of Rapture. Right click and choose run as administrator. When Rapture opens you will get the registration page. Fill in the reg number and you are good to go!! I was amazed that such a small fix solved such a big problem! BE FOREWARNED, messing around with the registry is a dandgerous matter! I was afraid messing around in there, but if you do exactly as lorenby2 says, it did work for me. If you aren't comfortable making this edit, find a friend or family member that is computer savvy and have them do it. I highlighted the area in the post and copied and pasted it in to Word. I then printed it out and underlined the info I needed to pay special attention to. That way I had the instructions right in front of me the whole time. Good luck! 

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Sidroe
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Re:where is rapture? 2012/09/27 06:46:19 (permalink)
Sorry! After changing the names of the folders in the regedit, you minimize the regedit, not the folder. It's early in Georgia, what can I say. LOL

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Tombo777
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Re:Rapture Install BUG! (There I said it!) 2012/09/27 12:03:01 (permalink)
I uninstalled X1 and X2 using Revo uninstaller which goes deep into the restry and eloiminates all folders and traces of every installation. reinstalled X2 64 the latest Dimension 1.5 Rapture and everything works fine

Now if i can only get a clip to open in Sound Forge......Grrrrrrr.

I edited the regsistry to open SF from the pull down in Sonar but the clip does not follow....

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brammer
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Re:Rapture Install BUG! (There I said it!) 2012/09/27 15:25:56 (permalink)
my disks have arrived - if I can't install from here my next move will be to call customer service

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brammer
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Re:Rapture Install BUG! (There I said it!) 2012/09/27 15:27:13 (permalink)
Except my account lists the disks as "out of serial #'s"
Hmmmmm......


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brammer
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Re:Rapture Install BUG! (There I said it!) 2012/09/27 15:44:28 (permalink)
well, I unchecked everything but Rapture on the install from the disks, and I got the wrong version of DimPro message
It didn't screw up Dimpro (thankfully) and it did not install Rapture 64
So I'm off the customer service as soon as I can find the time to spend a half day fixing this



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Guitarpima
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Re:Rapture Install BUG! (There I said it!) 2012/09/27 15:57:46 (permalink)
brammer


well, I unchecked everything but Rapture on the install from the disks, and I got the wrong version of DimPro message
It didn't screw up Dimpro (thankfully) and it did not install Rapture 64
So I'm off the customer service as soon as I can find the time to spend a half day fixing this

http://forum.cakewalk.com/tm.aspx?m=2671815
 
I organized the info spread out over this thread into one post.

Notation, the original DAW. Everything else is just rote. We are who we are and no more than another. Humans, you people are crazy.
 
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Midimanz
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Re:where is rapture? 2012/09/29 03:12:48 (permalink)
I have finally succeeded in beating this challenge following the outline provided by Ryan Munnis elsewhere in this thread.
 
Every time I tried to install Rapture I got a message telling me that I needed to upgrade Dimension Pro to version 1.5 (which had already been done) and Rapture never installed.
 
I deduced from this that there was at least one entry in the registry which I had not temporarily re-named to allow the rature installation to proceed. So it proved.....
 
Once I got properly focussed on looking for the entries in the registry - found them all and temporarily re-named them, Rapture installed as intended. I then ran Sonar X2 as administrator - scanned the VST plugins - entered the registration code and all is well after returning the registry entries to their original names.
 
Since it may help others, here are the registry keys which I found on my computer:
 
 
HKEY_CURRENT_USER/Software/Cakewalk Music Software/Dimension Pro
HKEY_CURRENT_USER/Software/Cakewalk Music Software/dp
HKEY_LOCAL_MACHINE/SOFTWARE/Cakewalk Music Software/dp
HKEY_LOCAL_MACHINE/SOFTWARE/Cakewalk Music Software/dple
HKEY/LOCAL_MACHINE/SOFTWARE/Wow6432Node/Cakewalk Music Software/Dimension Pro
HKEY/LOCAL_MACHINE/SOFTWARE/Wow6432Node/Cakewalk Music Software/dp
HKEY/LOCAL_MACHINE/SOFTWARE/Wow6432Node/Cakewalk Music Software/dple
 
It seems that missing just one of these entries will trip the installation process up. I simply added the word "backup" to each name when I did the initial re-naming.

Knowledge, grounded on accuracy, aided by labour and sustained by perseverance, will finally overcome all difficulties.
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