synkrotron
Max Output Level: -22.5 dBFS
- Total Posts : 5263
- Joined: 2006/04/28 16:21:21
- Location: Warrington, UK
- Status: offline
Re:X2 Rapture install problem
2012/09/22 12:09:52
(permalink)
http://www.synkrotron.co.uk/Intel Core™i7-3820QM Quad Core Mobile Processor 2.70GHz 8MB cache | Intel HM77 Express Chipset | 16GB SAMSUNG 1600MHz SODIMM DDR3 RAM | NVIDIA GeForce GTX 675M - 2.0GB DDR5 Video RAM | 500GB Samsung 850 Pro SSD | 1TB Samsung 850 Pro SSD | Windows 10 Pro | Roland OCTA-CAPTURE | SONAR Platinum ∞ FFS| Too many VSTi's to list here | KRK KNS-8400 Headphones | Roland JP-8000 | Oberheim OB12 | Novation Nova | Gibson SG Special | PRS Studio
|
Barczar
Max Output Level: -84 dBFS
- Total Posts : 324
- Joined: 2011/02/03 16:02:54
- Status: offline
Re:X2 Rapture install problem
2012/09/22 12:17:01
(permalink)
I'm not messin with the registry. I think Cakewalk should come up with a fast solution. I did my part buying into the presale. Now I just want it to work.
i7 930 2.80Ghz processor- 9 gigs tri-channel RAM- (2) 1TB hard drives (7200)-1TB external drive- 24" monitor- Windows 7 (64 bit)- Focusrite Saffire usb 6 audio interface- A pro 500 keyboard controller- Sonar Platinum Professional-Izotope Ozone 7 Advanced - Melodyne Editor-Slate Digital Plugins VCC,VTM,VBC,FG-X,VMR,SSD4- Sound Forge 8- Sony CD architect 5
|
chuckebaby
Max Output Level: 0 dBFS
- Total Posts : 13146
- Joined: 2011/01/04 14:55:28
- Status: offline
Re:X2 Rapture install problem
2012/09/22 12:36:59
(permalink)
Barczar
I'm not messin with the registry. I think Cakewalk should come up with a fast solution. I did my part buying into the presale. Now I just want it to work.
i dont blame you barczar,but this isnt to hard..im one who stays clear of the reg as much as god lets me. but this fix is pretty easy. good luck my friend.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
|
Barczar
Max Output Level: -84 dBFS
- Total Posts : 324
- Joined: 2011/02/03 16:02:54
- Status: offline
Re:X2 Rapture install problem
2012/09/22 14:03:02
(permalink)
Nope, didn't work. I followed the link and directions to edit the registry but it didn't work. Bummer!
i7 930 2.80Ghz processor- 9 gigs tri-channel RAM- (2) 1TB hard drives (7200)-1TB external drive- 24" monitor- Windows 7 (64 bit)- Focusrite Saffire usb 6 audio interface- A pro 500 keyboard controller- Sonar Platinum Professional-Izotope Ozone 7 Advanced - Melodyne Editor-Slate Digital Plugins VCC,VTM,VBC,FG-X,VMR,SSD4- Sound Forge 8- Sony CD architect 5
|
Re:X2 Rapture install problem [In-Progress]
2012/09/22 14:20:42
(permalink)
(Merged these threads together).
I'm working on a solution for you folks but need a bit more time. Unfortunately I can't make some things move faster then my computer can compute. I'll follow up again shortly when I have a bit more information.
|
Barczar
Max Output Level: -84 dBFS
- Total Posts : 324
- Joined: 2011/02/03 16:02:54
- Status: offline
Re:X2 Rapture install problem [In-Progress]
2012/09/22 14:25:36
(permalink)
Thanks Ryan. Your on top of it, so that's good enough for me. I'll keep watching the thread.
i7 930 2.80Ghz processor- 9 gigs tri-channel RAM- (2) 1TB hard drives (7200)-1TB external drive- 24" monitor- Windows 7 (64 bit)- Focusrite Saffire usb 6 audio interface- A pro 500 keyboard controller- Sonar Platinum Professional-Izotope Ozone 7 Advanced - Melodyne Editor-Slate Digital Plugins VCC,VTM,VBC,FG-X,VMR,SSD4- Sound Forge 8- Sony CD architect 5
|
rickpaul
Max Output Level: -89 dBFS
- Total Posts : 99
- Joined: 2003/11/04 13:17:20
- Location: Laguna Hills, California, USA
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 17:50:03
(permalink)
Ryan Munnis [Cakewalk
]
What I do know about this issue already is that some folks are ending up without a SN when upgrading (not when installing from fresh). If you guys want to investigate, you can try adding a "string" value titled "Serial Number" with your Rapture Serial Number to the following registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\Rapture
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Cakewalk Music Software\Rapture
I'm not sure if you'll need to use your previous serial number or the updated one, but obviously make sure your serial number and reg code pair match with one another.
--------------------
Ryan, I know some others have been talking about issues here when they already had the full version of Rapture. In the case I described above, though, I did not have a full version of Rapture, only Rapture LE. The full version of Rapture (or Rapture VSTi, if that is something different from the full version) should have been installed by the X2 Producer installation (and I even did try twice going back to try to install only Rapture). As such, the keys you mention above don't even exist in my registry, only the related keys for Rapture LE ("rple" in the former case and both "Rapture LE" and "rple" in the latter case).
Would adding the keys and strings also work in the case where (full) Rapture was not previously installed? (Assumedly, if it did, the keys would have to be added first, then go back to the X2 Producer Setup program and run the Rapture installation again since the files haven't yet installed.)
Rick
==================================== Rick Paul Web: http://www.rickpaulmusic.com/ ==================================== System: ASUS X99-Deluxe, i7-5820K, 16 GB RAM, Win10Pro x64, MOTU 828x, SONAR Platinum
|
Re:Rapture Install BUG! (There I said it!)
2012/09/22 18:15:36
(permalink)
Hi Everyone, Anyone experiencing a blank Serial Number field in Rapture, can you confirm whether or not you previously had Rapture installed? In my personal tests, this was only happening if I installed over the 1.2.2 update. I'd end up with two Rapture .dll files, one which read the new serial number properly and one which did not. In any case... I'd like you to try the following fix: 1) Go to Start > All Programs > Cakewalk > Rapture 2) Run any Rapture uninstallers you see listed. You might see several depending on if you had a previous Rapture installation as well as both 32-bit and 64-bit installations 3) Delete any Rapture components left behind in the following locations (if any) - C:\Program Files\Cakewalk\Rapture
- C:\Program Files (x86)\Cakewalk\Rapture
- C:\Program Files\Cakewalk\Vstplugins\Rapture
- C:\Program Files (x86)\Cakewalk\Vstplugins\Rapture
4) Log into the SONAR X2 Producer download area here: http://www.cakewalk.com/download/SONAR-X2.aspx NOTE: you MUST provide valid credentials to get into this download area. If you have multiple email addresses on file, give them each a try. 5) Download and run the new stand-alone Rapture 1.2.2 installer in your download area 6) Make sure to use the CWRP-1.22-XXXXXX-XXXXXX serial number and compatible registration code 7) Launch Rapture with Administrative Privliges and try entering your registration code again 8) Also, if you're launching Rapture inside of SONAR, you may need to Re-Scan your Vst Plug-ins if you have this option disabled on start up Please let me know if it works or not. If it does not work, please let me know what serial number (if any) is listed when you launch Rapture. UPDATE: in a private message of course! Don't post your serial number! If it works out for you folks, I will sync up with our Cakewalk Store guru to get this download linked into your online Cakewalk store accounts as well (which we might have to wait until Monday for).
post edited by Ryan Munnis [Cakewalk] - 2012/09/22 18:32:34
|
rickpaul
Max Output Level: -89 dBFS
- Total Posts : 99
- Joined: 2003/11/04 13:17:20
- Location: Laguna Hills, California, USA
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 18:34:32
(permalink)
Ryan, a quick response: I didn't have any of the things in your steps 1-3 because I only had Rapture LE. There is no separate uninstaller for Rapture LE as far as I can see. I did not (yet anyway -- please let me know if I need to) delete the Rapture LE plug-ins (I use a custom directory path, not the ones you had in your message -- basically, subtrees under p:\music\vst\cakewalk), nor did I attempt to manually remove Rapture LE registry keys. Result of attempting to install the standalone Rapture 1.2.2 you provided is that I get the error message about already having another version of Dimension(!) installed, and it brings me to the web page for Dimension Pro 1.5 updates ( http://www.cakewalk.com/Support/kb/reader.aspx/2007013166). That suggests to me that the Rapture installer erroneously has the code for detecting Dimension version conflicts in there, and aborts if it finds Dimension (and I do have V1.5 there from earlier updates). Rick P.S. - I wasn't getting full Rapture in there at all, so this may not be applicable to your request, though I think it may still provide some explanation on what is going on, at least for those of us who weren't starting with full Rapture, and possibly for others, too.
==================================== Rick Paul Web: http://www.rickpaulmusic.com/ ==================================== System: ASUS X99-Deluxe, i7-5820K, 16 GB RAM, Win10Pro x64, MOTU 828x, SONAR Platinum
|
Re:Rapture Install BUG! (There I said it!)
2012/09/22 18:48:25
(permalink)
rickpaul
Ryan, a quick response:
I didn't have any of the things in your steps 1-3 because I only had Rapture LE. There is no separate uninstaller for Rapture LE as far as I can see. I did not (yet anyway -- please let me know if I need to) delete the Rapture LE plug-ins (I use a custom directory path, not the ones you had in your message -- basically, subtrees under p:\music\vst\cakewalk), nor did I attempt to manually remove Rapture LE registry keys.
Result of attempting to install the standalone Rapture 1.2.2 you provided is that I get the error message about already having another version of Dimension(!) installed, and it brings me to the web page for Dimension Pro 1.5 updates (http://www.cakewalk.com/Support/kb/reader.aspx/2007013166).
That suggests to me that the Rapture installer erroneously has the code for detecting Dimension version conflicts in there, and aborts if it finds Dimension (and I do have V1.5 there from earlier updates).
Rick
P.S. - I wasn't getting full Rapture in there at all, so this may not be applicable to your request, though I think it may still provide some explanation on what is going on, at least for those of us who weren't starting with full Rapture, and possibly for others, too.
Hmmm. Okay well that one is news to me. Would you be willing to send me an export of a section of your registry? If so, we can take it offline since that wouldn't really be the type of info to be passed back and forth over a forum. To clear a few things up: - This installer is identical to the one at the END of the X2 Producer installer. The only difference is that you can launch it by yourself and that it won't rip your previous serial number out if it detects it (resulting in a blank SN field) - You do not need to remove Rapture LE if you don't want to. Ultimately this whole issue is pertaining to the full version of Rapture's serial number/authorization schema. It changed... which is where the weirdness is coming in. - The goal in my steps is to realistically just remove the previous traces of the old Rapture installer so that the new one doesn't try to dance with it anymore. There are a variety of versions of it so troubleshooting which version you have, and where, is obviously quite a challenge.
|
rickpaul
Max Output Level: -89 dBFS
- Total Posts : 99
- Joined: 2003/11/04 13:17:20
- Location: Laguna Hills, California, USA
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 18:57:47
(permalink)
Ryan, I just sent you a private message with my contact info. Please just e-mail me the info on what you need, and I'll get it out ASAP.
==================================== Rick Paul Web: http://www.rickpaulmusic.com/ ==================================== System: ASUS X99-Deluxe, i7-5820K, 16 GB RAM, Win10Pro x64, MOTU 828x, SONAR Platinum
|
Jeff M.
Max Output Level: -80 dBFS
- Total Posts : 541
- Joined: 2012/09/22 03:02:04
- Location: RI, USA
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:01:35
(permalink)
Heya Ryan -
I have the identical issue that rickpaul has so I'm interested in the solution as well.
Scanning my HDDs, I only have Rapture LE showing up - Rapture32LE dlls in the vst folders and the scapes & progs are in the normal Cakewalk folders.
thanks
|
rickpaul
Max Output Level: -89 dBFS
- Total Posts : 99
- Joined: 2003/11/04 13:17:20
- Location: Laguna Hills, California, USA
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:07:30
(permalink)
BTW, the Dimension error message also came up in my original SONAR X2 upgrade as well as each time I tried installing only Rapture from the X2 installer. Perhaps that also may provide a clue to why different people are seeing different things with the same versions of Rapture -- i.e. what they see may depend on what version of Dimension they had instead of what version of Rapture they started with.
Rick
==================================== Rick Paul Web: http://www.rickpaulmusic.com/ ==================================== System: ASUS X99-Deluxe, i7-5820K, 16 GB RAM, Win10Pro x64, MOTU 828x, SONAR Platinum
|
lorneyb2
Max Output Level: -58.5 dBFS
- Total Posts : 1667
- Joined: 2007/04/26 04:02:10
- Location: Saskatchewan, Canada
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:09:22
(permalink)
I am getting the same thing and the message box for the error that kick's it out is the same box that comes up when trying to install Dim pro over the existing installed version of 1.5. It then forwards me to the Cakewalk Dim Pro download site.
It almost would appear to be looking for a Dim pro installation instead of Rapture.
Sonar Platinum 64bit, Win 8.1 Pro 64bit, Quad Core 3.2GHz, 16G ram, Edirol FA 101, Nvidia EW (Platinum Orchestra, Hollywood Strings, Pianos, Gypsy, Fab 4, Ministry of Rock,Choirs, etc)
|
perfectprint
Max Output Level: -73 dBFS
- Total Posts : 862
- Joined: 2010/01/02 02:21:12
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:12:49
(permalink)
http://snag.gy/uCt4m.jpg edit: thanks for making the rapture install available so quickly. it has not worked, but does point to a Dimension Pro conflict.
post edited by perfectprint - 2012/09/22 19:35:23
|
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:32:51
(permalink)
Thanks Guys, I'm moving on to stage 2 of my research I guess ;)
Rick, I sent you a reply directly.
|
Barczar
Max Output Level: -84 dBFS
- Total Posts : 324
- Joined: 2011/02/03 16:02:54
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:35:50
(permalink)
Ryan, I had the full version of rapture and downloaded the new one with X2. I followed your latest directions but got the error message "The serial number provided is not a valid format to access this download, please ensure you are using the correct serial number."
i7 930 2.80Ghz processor- 9 gigs tri-channel RAM- (2) 1TB hard drives (7200)-1TB external drive- 24" monitor- Windows 7 (64 bit)- Focusrite Saffire usb 6 audio interface- A pro 500 keyboard controller- Sonar Platinum Professional-Izotope Ozone 7 Advanced - Melodyne Editor-Slate Digital Plugins VCC,VTM,VBC,FG-X,VMR,SSD4- Sound Forge 8- Sony CD architect 5
|
Sepheritoh
Max Output Level: -79 dBFS
- Total Posts : 585
- Joined: 2004/01/08 16:39:53
- Location: Under the big fat tree
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:35:51
(permalink)
Ryan Munnis [Cakewalk
]
Thanks Guys, I'm moving on to stage 2 of my research I guess ;)
Rick, I sent you a reply directly.
Ryan Please reply to this issue on the forum. There are many of us with the same issue following this thread.
|
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:37:31
(permalink)
I will. I requested some data from his system specifically to get confirmation on something. I won't leave everyone hanging... but I don't need exports from everyone's systems. Just one should be enough :)
|
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:38:18
(permalink)
Barczar
Ryan, I had the full version of rapture and downloaded the new one with X2. I followed your latest directions but got the error message "The serial number provided is not a valid format to access this download, please ensure you are using the correct serial number."
Send me a PM with the email and serial number you're using.
|
Sepheritoh
Max Output Level: -79 dBFS
- Total Posts : 585
- Joined: 2004/01/08 16:39:53
- Location: Under the big fat tree
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:39:25
(permalink)
|
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:41:44
(permalink)
I might not be able to turn around a solution right away for you guys, though I do have one thought in mind I'll reserve for a little bit.
In the meantime, can I get a raise of hands from everyone experiencing problems who owned Rapture beforehand and has a previous Rapture serial number?
|
Jeff M.
Max Output Level: -80 dBFS
- Total Posts : 541
- Joined: 2012/09/22 03:02:04
- Location: RI, USA
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:47:54
(permalink)
Thanks, Ryan.
I don't know if it's meaningful, but I went from 8.5.3 to X2 on this box, bypassing X1/X1d.
|
subtlearts
Max Output Level: -53.5 dBFS
- Total Posts : 2200
- Joined: 2006/01/10 05:59:21
- Location: Berlin
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 19:55:54
(permalink)
I had an issue on my XP machine but not on my Win7 machine, strangely. On XP none of the 3 serials I have in my user area would work. I was able to work around it on by reinstalling Rapture from a standalone installer and using an older serial number, not the new one that came with X2. So I'm not in need of a solution, but I did have the issue - but again, not on Win7 where it just worked right out of the box.
|
Lynn
Max Output Level: -14 dBFS
- Total Posts : 6117
- Joined: 2003/11/12 18:36:16
- Location: Kansas City, MO
- Status: offline
Re:Rapture won't register
2012/09/22 20:09:01
(permalink)
I'm reposting this reply because it may have gotten lost in the crowd. I had exactly the same problem that is being reported about no s/n in the registration window of Rapture. It was solved by post #43 from musicroom. I had two versions of Rapture in my browser, and it was the last version, Rapture x64, that worked. Once I figured this out, I uninstalled the previous version, and now I'm good to go. This may work for others without having to go into the registry, which failed for me because I was unaware of having two versions of Rapture at the same time.
To reiterate, if you have a previously installed version of Rapture, both versions should show up when you try to insert Rapture from the browser. Insert Rapture x64 and your problem may be resolved.
|
joeb1cannoli
Max Output Level: -87 dBFS
- Total Posts : 199
- Joined: 2012/09/22 20:07:26
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 20:13:03
(permalink)
I had Rapture LE already. No full version installed with the X2 install. I tried the full Rapture download. I received the Dim Pro error also.
Thanks for being on top of this issue.
|
tbosco
Max Output Level: -72 dBFS
- Total Posts : 903
- Joined: 2011/01/06 20:42:22
- Location: Chattanooga, TN
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 20:13:24
(permalink)
I have the same issue as rickpaul. I have Rapture LE, and get error message pertaining to DIMENSION PRO during X2 install... says I need to download DPro 1.5. I already HAVE 1.5. But.. we are talking about RAPTURE here.. LOL
I appreciate your hard work on this issue.
Cheers! Tony SONAR Platinum JNCS Computer with Asus X99 Motherboard (i7) Win10 Pro 64bit, 32GB RAM Motif XF7, Komplete 11, Ozone 7, Komplete Kontrol 88 keys, Softube Console 1, PreSonus Faderport 8, Focusrite ISA 430 Mk 2 Mic Pre, Yamaha HS8s and Sub Drawmer 3.1 Monitor Controller Fractal Axe FX 2 XL Guitar Processor Lots-o-Guitars
|
Re:Rapture Install BUG! (There I said it!)
2012/09/22 21:03:53
(permalink)
Okay everyone. I pulled the Rapture download temporarily from the download area. I understand the issue more fully now and don't want to create additional confusion for anyone else who sees this and tries to install it for the time being.
I'm at a bit of a stand-still until I can get a hold of some of the other Cakewalkers, which is a bit difficult on a Saturday night in Boston.
I don't know what else I can say for the meantime other than the fact that you guys have been incredibly patient, helpful, and I'm sorry for the difficulties. One way or another, I'm committed to getting everyone situated with a working version of Rapture in their accounts with a serial number that works.
|
Guitarpima
Max Output Level: -34 dBFS
- Total Posts : 4125
- Joined: 2005/11/19 23:53:59
- Location: Terra 3
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 21:19:43
(permalink)
I entered my Rapture number in as it is in my download page, then I put the dashes and the . in there and it says I need a valid serial number.
Just saw the previous post, Never mind.
Notation, the original DAW. Everything else is just rote. We are who we are and no more than another. Humans, you people are crazy. Win 7 x64 X2 Intel DX58SO, Intel i7 920 2.66ghz 12gb DDR3 ASUS ATI EAH5750 650w PSU 4x WD HDs 320gb DVD, DVD RW Eleven Rack, KRK Rokit 8s and 10s sub
|
JPPOLECAT
Max Output Level: -89 dBFS
- Total Posts : 60
- Joined: 2004/04/08 18:55:27
- Location: Canada
- Status: offline
Re:Rapture Install BUG! (There I said it!)
2012/09/22 21:27:32
(permalink)
We need a new insTALLER FROM RAPTURE ONLY I'm having the same problem discribed here by everyone else and tried everything help cakewalk. i've rerun the x2 installer etc and have all the same issues as you guys ...it time for bed!
Amd T1090 6 core 8 Gig Ram Win 7 64 bit Pro X3B Producer 1 X HD 250 G 7200rpm Os 500 gig 7200 hd 1.5 T Hd 7200
|