Roland Quad Capture - Sonar X1 - Audio Settings help!!!!

Hi,
Did you buy it retail or second hand.
It may be bad. Does it work with other software?
 
Audacity and Reaper for example are free.

Bitman: I bought this brand new.
Zargg: drivers are(were) all up to date.
 
So here is an interesting part two to this. I restarted my computer and the open Sonar X1 and it has dropped the Roland Quad Capture as a devices. ???!?!?! What is up?
 
I've run this copy of Sonar for a few years using a different audio interface and never had an issue.
 
Baffled

Yes as well as different USB ports. Same issues.

Thanks Kamikazi. Is the Aud.ini file a sonar or roland quad config file?
 
This issue happens in ASIO driver mode. The interface works fine in WDM/KS mode but would like to use the ASIO driver if possible. Think I need to update my sonar install. I'm running X1(build 185) that I've reinstalled after wiping my PC. I've logged into the cakewalk store and tried to find updates but that place is a mess and it sends me in circles. Can anyone point me in the right direction to find updates?
 
Pete

Scook, thanks for the info. Then, could you please tell me how/where to get patches for my old build (X1 Studio - build 185) ? I am logged into my cakewalk store account and am looking at my list of registered products. The support link beside my X1 product takes me to a list of knowledge base articles and the actual product link takes me to a downloads page that only includes the original build of X1 that I purchased online. Where are the patches???
 
Thanks
Pete

Did re-naming the Aud.ini file work?
 

I beleive the X series started when Roland took over, so I'd of thought that would have meant t was compatable. I jumped from 8.5 to X3, so I can't really say. Only other suggestion I have is to try the current demo version and see if it still occurs. If it does, then it's likey to be another issue as I don't recall Quad users having this issue before. I've had mine over 5 years now, so Quad posts tend to jump out at me.
 
I take it when you open the Quad's control panel outside of Sonar the inputs are fine.
 
My Device Settings shows
Main 1.04 (012E)
BIOS 1.01 (012E)

My suggestion was more to help with deducing the issue, than trying to persuade you to upgrade. You mentioned that a newer patch of X1 may help. If the new Sonar still had the same issue, it would kind of rule that out, as well as provide more info into what it may be. Kind of the same if it did work. It would show that the Quad does work with Sonar just not with your purchased one. many users keep the older version of Sonar on their machines, so I don't think it would introduce more issues. You could also do a back up, and go back to that after you tried.
 
 

Update: Running X1d on my laptop with Roland Quad does work in ASIO mode!!
 
Both computers are Win10 64bit but the successful laptop has x1d 64bit installed and the failing pc had x1d 32bit installed. I'm going to wipe 32bit x1 out and reinstall the 64bit version.
 
We'll see what happens next.
 
 
 
 

...wicked
Try WASAPI

This might well work.
 
I used a UA-101, the predecessor of the Quad Capture, with X1 and using Roland's ASIO driver there were a few strange issues. One being the channel/master getting pinned in the red. Another was a zipping/tearing noise when the eq was adjusted while Sonar was playing, and another was that when loop recording each pass through the loop after the first ended with a period of silence equal to the length of the ASIO buffer.
 
Switching to the Roland WASAPI drive (included in the driver package) fixed all of this and latency was as good as using ASIO.
 
X2 didn't have any problems using the UQ-101 ASIO driver because it fixed quite a lot of tricky or rare X1 bugs.

mitchpetel
Thanks Wicked and tlw.
 
I reinstalled X1 as 64bit and patched up to X1d. ASIO still behaves exactly the same so that was not the fix.
 
I tried WASAPI, as it was in the list of driver modes (don't remember ever seeing it before) but it sounded like it was still drunk from new years eve. I was able to record but playback was dropped in pitch and all warbley. 
 
Stumped for X1. Can you still upgraded to X2 or X3 from X1, or is the new 'Artist', 'Producer', etc the only option?

Artist, Professional and Platinum are the available choices now. Besides http://www.cakewalk.com/Products/Music-Creator
and 
http://www.cakewalk.com/Products/SONAR-Home-Studio
I would as advised earlier try the demo's.
Have you checked that bit depth is correct? (sorry if asked already)
All the best.

Many ASIO drivers have a fixed bit depth.

Thanks wicked. As I posted above, I have updated interface drivers and Sonar installs on two computers (desktop and laptop). All driver modes work on both machines with the exception of asio on my desktop pc.