Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/20 14:46:51
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Thanks... I am JUST awaiting for others with this issue (see my steps to repro) so we can at least narrow it down and get some facts. So far there's one person who will hopefully get back. ----> STEPS a) Goto track view b) Play and stop song using the transport provided. c) Arm/Disarm record on many tracks (whilst track is stopped). e.g. Record = on or Record = off EXPECTED Arm record button instantly presses/depresses and is responsive within the UI. ACTUAL Arm record takes a very long time to respond in most instances before they turn red. NOTE!!!! Record arm buttons are set in preferences NOT to be functional during playback (as per default). i.e. Allow arm changes during playback/record" = disabled AND AGAIN PLEASE NOTE Delay are also happening when enabling or disabling: Arm / Record button Input Echo button Metonome on playback button Metonome on record button WHILST THE SONG/PROJECT IS NOT PLAYING. 64 BIT X1C ONLY RUNNING WINDOWS 7 So far it's just me and one other who both have Saffire Pro 40s it seems! Please only reply if you can repro EXACTLY, please state your drivers/driver versions, hardware, and whether you are running 32/64 bit... thanks!
post edited by CakeAlexS - 2011/09/20 14:57:31
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Bub
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/20 15:14:39
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Hi Alex, System Specs: Intel i5 750 Quad Core (Lynnfield) 4GB Kingston RAM Gigabyte P55M-UD2 M-Audio Fast Track Ultra 64bit Driver Version 5.10.0.5099. Firmware 1.51 Windows 7 x64 SP1 Sonar Producer X1C 32bit and 64bit Sonar Producer 8.5.3 64bit Reaper 4.02 64bit Studio One version 1.6.2.13889 64bit Arm / Record button Input Echo button Metonome on playback button Metonome on record button WHILST THE SONG/PROJECT IS NOT PLAYING. I see the exact problems you described in all new projects and all old projects in X1c 32bit 64bit and 8.5.3 64bit. I do not see this problem in Reaper or Studio One. I mentioned those because if it is a driver related problem like some have suggested, it's something Sonar specific.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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thomasabarnes
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/20 16:47:58
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OK here we go. When a driver has to communicate to SONAR, I see that as a time based process. If there is a less than optimal response time in that communication, I see that as latency. That's what I mean when I say it's a latency problem. So, brundlefly is correct about what I mean. Look, guy, getting to the bottom of this issue requires troubleshooting. That is all this is that I'm suggesting. But, since you display an attitude that suggests you know you're on the right track to getting your issue resolved, which is something I beg to differ with, I'll back off for a while. I'm really just trying to help. Goodluck. I'll be following this thread. By the way, when you report something to Cakewalk as a bug, it is possible that they will contact you for further information, and they may have some things which they may suggest you try to help them resolve your issue. So, just becasue you didn't contact them for technical support doesn't mean you, absolutely, wont hear back from them. Have a good day. :)
post edited by thomasabarnes - 2011/09/20 16:54:15
 "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant. SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/20 17:12:13
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Thanks Bub... Now we are getting somewhere in compiling the right info! Any more people who ONLY have this specific issue please reply here. I guess it won't do any harm to state your firewire interface and drivers as well.... want to see what we all have in common before we hit Cake support. Much appreciated!
post edited by CakeAlexS - 2011/09/20 17:20:41
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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jimkleban
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/20 19:29:04
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I see Alex's problem, he is using a DELL. :-) Jim
The Lamb Laid Down on MIDI www.lldom.com Studio Cat Custom i7 with Thunderbolt (wonderful system built and configured by our own Jim R) Apollo Duo (via TB) UAD Quad UAD Duo WIN 8.1 x64 with 32 GB Ram 4 SSD for programs and sample libraries Splat (latest version)
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deanx
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/21 07:14:25
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Alex, I am away for work now until Thursday evening. I will sit down Thursday evening and get some answers. For now I can tell you. - the Firewire driver in Saffire Pro 40 help panel is the same as yours. - the issue started happening when I started plugin my saffire into the PCI firewire card (not sure what driver that uses) - the issue started when using Saffire Mix Control 2.4 (2.2 was fine) I think tomorrow I will plug back into the mobo firewire port and roll back to mix control 2.2 and cross my fingers. Cheers Dean
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/21 09:44:47
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> I think tomorrow I will plug back into the mobo firewire port and roll back to mix control 2.2 and cross my fingers. Thanks Dean, but please don't do both at the same time :). Check to see if the other firewire port works with 2.4 before you roll back. If rolling back to 2.2 works please let me know your current driver versions... then I'll have a go and we can compare notes! Also I assume you are using the legacy firewire driver under device manager/IEEE 1394 (it's the only way to avoid those CPU spikes). Cheers....
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/22 22:51:33
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Hi Dean you are absolutely right, it is the Focusrite drivers... And I thought I always had this issue! I uninstalled 2.4, installed 2.2 whereby it all came back to normal. So I uninstalled 2.2 and installed 2.4 - it all went tits up again. So I'm now back on 2.2 Pro40-0331e - Firmware 1501 HardwareID: 13086 Pal Base: 3.5.3 (8786) FW-Driver: 3.5.5.10705 Revision: 1782 Please let me know if your situation is resolved with 2.2. If so I intend to log an issue about buggy 2.4 Saffire Mix Control with Focusrite by early next week, if not this week. Would you mind doing the same (they are more likely to respond to two Sonar users rather than one). http://www.focusrite.com/answerbase/en/contact.php Thanks Alex
post edited by CakeAlexS - 2011/09/22 22:52:53
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/22 23:14:08
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UPDATE - I couldn't wait - I Just logged an issue with Focusrite.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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deanx
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/24 06:03:17
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Hi Alex, Well thats just weird. I rolled back to to saffire mix 2.2 and it cured the prob. I then installed 2.4 to double check and yes, the issue returned. I then rolled back to 2.2 again thinking that was the fix but this time the issue stayed. WTF? Think I'm gonna have a little tinker today. Cheers Dean
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/24 22:58:16
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Weird, Dean when you are on 2.2 what's the difference in your Help/About In Mix Control, mine: Pro40-0331e - Firmware 1501 HardwareID: 13086 Pal Base: 3.5.3 (8786) FW-Driver: 3.5.5.10705 Revision: 1782 You are using legacy 1394 Firewire driver? You downloaded a fresh copy of 2.2 from the Focusrite site? Thanks.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/27 13:24:24
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Focusrite admit there's an issue which they are trying to sort out. They say however that I'm not reporting the correct 2.2 drivers! Awaiting feedback on exactly what driver versions I should be on with 2.2 from Focusrite, in the meantime if you can post your info here for 2.2 Dean that would be good, I'd like to see the differences. Cheers Alex
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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CjbAn
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/28 09:56:28
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Add me to the list.. I had the same problem. I had the latest Focusrite Mixcontrol 2.4 Beta version installed with the 3.6 driver. I read this thread and uninstalled the mixcontrol and installed 2.2 and everything is fine. I am using SaffirePro 24.
Sonar X3 Producer | Win 7 64Bit | i5 Quad Core/12GB/2x1TB 7200 RPM | Focusrite Scarlette 18i6 | Korg M50 | HS80Mx2 | Yamaha DTX Multi12 http://soundcloud.com/tamilcover
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/28 11:19:44
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@CjbAn - Please contact Focusrite, the more people who can underline this issue the better. http://www.focusrite.com/answerbase/en/contact.php PS Is it possible you could go to Help -> About in Mix Control 2.2 (your current working version) and list all the information you have there? That will help me at least. If you have feeling energetic it would be nice see see all the info for Mix Control 2.4 as well. Focusrite I'm sure would appreciate the info as well. Thanks.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/28 12:59:39
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For anybody who can't get 2.2 drivers working, please try later beta versions on Focusrite's beta download page. Here's what Focusrite support had to say about my 2.2 installation (or "near" 2.2 installation): Pro40-0331e - Firmware 1501 HardwareID: 13086 Pal Base: 3.5.3 (8786) FW-Driver: 3.5.5.10705 Revision: 1782 The FW-Driver version is the wrong version for Saffire MixControl v2.2, it seems like this may have come from a beta version as it should be 3.5.3.8786. However, if you have a working version of the driver I recommend not changing anything as our developers seem to have found the issue present for the correct driver for v2.2 (although I could not).
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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CjbAn
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/28 13:26:14
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I have submitted the issue to Focusrite. I used the 2.2 installation file that I had downloaded a few days back - will post the "about" info once I am back home in the evening..
Sonar X3 Producer | Win 7 64Bit | i5 Quad Core/12GB/2x1TB 7200 RPM | Focusrite Scarlette 18i6 | Korg M50 | HS80Mx2 | Yamaha DTX Multi12 http://soundcloud.com/tamilcover
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CjbAn
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/28 13:36:58
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@CakeAlexS, I am not sure the latest beta drivers have the fix. I was using the latest 2.4b4 version and had the same issue.
Sonar X3 Producer | Win 7 64Bit | i5 Quad Core/12GB/2x1TB 7200 RPM | Focusrite Scarlette 18i6 | Korg M50 | HS80Mx2 | Yamaha DTX Multi12 http://soundcloud.com/tamilcover
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Splat
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/28 16:35:51
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Thanks CjbAn It appears I'm running 2.2 on a later driver (the driver didn't uninstall correctly so I'm on a later version, but somehow by happy accident this has made it all work). In summary: There are no MixControl beta versions after 2.4. 2.4 is the latest version - period. The recommendation is to roll back to 2.2. If that does not work try the betas between 2.2 and 2.4 on the Focusrite Beta page. See what works for you (if you've got it working already then good for you). And if you can post your driver info as to what is working and what isn't that would be great (i.e. All info under Focusrite Help menu). Thanks for contacting Focusrite... !
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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CjbAn
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/09/28 21:00:06
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Saffire MixControl 2.2 Pro24 - Firmware Version 1501 Hardware ID: 13459 PAL base: 3.5.3(8786) FW-Driver: 3.5.3.8786 Revision: 1782
Sonar X3 Producer | Win 7 64Bit | i5 Quad Core/12GB/2x1TB 7200 RPM | Focusrite Scarlette 18i6 | Korg M50 | HS80Mx2 | Yamaha DTX Multi12 http://soundcloud.com/tamilcover
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yorolpal
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/10/07 18:32:11
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lfm
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/08 01:34:20
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If our main wish is a stable daw - I think we might have to live with some delays to protect switching complex contexts. A daw is a complex s-hit with everything it can do. OPs first post says nothing about how long it takes - which would have been appropriate. Three seconds - yes that sounds a bit slow. Not instant - that's ok. Some post I read over the years where people are doing the most unlikely stuff while transport is running and expect everything to run without even a glitch, pop or crackle - I don't really understand. One thing - why would you need to run transport if inserting a new synth or plugin? I never even thought about doing something like that. Why do you need it? Just my view....
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Splat
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/09 22:27:10
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Ifm I suggest you go work for Focusrite, I also suggest reading this thread more carefully. We are in contact with Focusrite and they acknowledge the issue as serious (i.e. we are told to roll back to 2.2 where the issue is not as serious). Focusrite users are gathering on this thread waiting for an update. My "view" is that your last comment is not helpful other than to add a distraction (do you own a Focusrite?).
post edited by CakeAlexS - 2011/10/09 22:40:15
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Muskee
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Re:Can anybody reproduce? Record arm buttons are slow to respond
2011/10/10 09:42:01
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CakeAlexS Thanks... I am JUST awaiting for others with this issue (see my steps to repro) so we can at least narrow it down and get some facts. So far there's one person who will hopefully get back. ----> STEPS a) Goto track view b) Play and stop song using the transport provided. c) Arm/Disarm record on many tracks (whilst track is stopped). e.g. Record = on or Record = off EXPECTED Arm record button instantly presses/depresses and is responsive within the UI. ACTUAL Arm record takes a very long time to respond in most instances before they turn red. NOTE!!!! Record arm buttons are set in preferences NOT to be functional during playback (as per default). i.e. Allow arm changes during playback/record" = disabled AND AGAIN PLEASE NOTE Delay are also happening when enabling or disabling: Arm / Record button Input Echo button Metonome on playback button Metonome on record button WHILST THE SONG/PROJECT IS NOT PLAYING. 64 BIT X1C ONLY RUNNING WINDOWS 7 So far it's just me and one other who both have Saffire Pro 40s it seems! Please only reply if you can repro EXACTLY, please state your drivers/driver versions, hardware, and whether you are running 32/64 bit... thanks! OK Alex.. this may help. My specs are in my sig.. and I hope I've given enough detail to give you a better idea of what may be going on.. I've got to leave for work so I apologize for not being more elaborative.. I'll do more later. Dave [size=3 font="times new roman"]Under Saffire mix control ver 2.2 [size=3 font="times new roman"]Firewire ver 3.5.3.8786 rev 1782 [size=3 font="times new roman"] [size=3 font="times new roman"]I didn’t have delayed record/input echo at all. Clicked on/off instantly [size=3 font="times new roman"]In X1 expanded 64 bit, sonar pro ver 8.5 32/64 bit [size=3 font="times new roman"] [size=3 font="times new roman"]Updated to Mix Control ver 2.4 which automatically [size=3 font="times new roman"]Updated Fire wire driver to ver 3.5.6.11675 rev 2422 [size=3 font="times new roman"] [size=3 font="times new roman"]Experienced very slow response to record/input echo click on/off [size=3 font="times new roman"]In X1 Expanded, Sonar pro ver 8.5 32/64 bit [size=3 font="times new roman"] [size=3 font="times new roman"]Rolled mix control back to ver 2.2 which automatically rolled [size=3 font="times new roman"]Fire wire back to rev 1782 but the driver version remained 3.5.6.11675 [size=3 font="times new roman"] [size=3 font="times new roman"]Experience same VERY slow (if not SLOWER) response to record/input echo click on/off. [size=3 font="times new roman"] [size=3 font="times new roman"] [size=3 font="times new roman"]Note: Fire wire is on board TI TSB43AB23 chip 400mbps and the ver 3.5.6.11675 driver must be the culprit. I’ll find out when I do a system restore to remove the recent fire wire driver update. [size=3 font="times new roman"]This is apparently NOT X1 related! [size=3 font="times new roman"] [size=3 font="times new roman"]
Win8.1ProX64, Splat x64 os ssd 240gb hd content sata 465gb, hd sample libraries sata 465gb, hd storage sata 1tb, PC back External usb 1.5tb mb amd 990fx sabertooth cpu amd fx8150 32gb corsair ddr3 1800 liquid Saffire 56 Edirol pcr500 video amd radeon hd6670 32" HDMI 1920 x 1080
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lfm
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/10 15:55:30
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CakeAlexS Ifm I suggest you go work for Focusrite, I also suggest reading this thread more carefully. We are in contact with Focusrite and they acknowledge the issue as serious (i.e. we are told to roll back to 2.2 where the issue is not as serious). Focusrite users are gathering on this thread waiting for an update. My "view" is that your last comment is not helpful other than to add a distraction (do you own a Focusrite?). Yes, I owned a Pro 40 and Focusrite worked very well. Just firewire consumes so much cpu on W7 that it's a waste and preamps only had 55dB gain. Otherwise very well built drivers that had no issues with Sonar(but I don't insert and remove everything while transport runs). I got a Focusrite TwinTrak Pro instead and a RME internal card. Just responding - not trying to help.
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webbs hill studio
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/10 18:23:57
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"Just responding - not trying to help."
me too-all 3 of my focusrite interfaces(Sapphire 6 usb,OctoPre fw and Liquid 56 fw) were rock solid,instantaneous and glitch free straight out of the box with the supplied drivers but then i`m only using the obsolete 8.5.3.
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Splat
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/10 19:35:58
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THE ISSUE IS WITH SAFFIRE MIX CONTROL 2.4 End of. (damn it why don't people read) Oh and if you read the thread you would realise this is nothing to do with running transport Ifm.... > Just responding - not trying to help. Thank you for your contribution (in turning this into a debate rather than a diagnosis). -----------> STEPS a) Goto track view b) Play and stop song using the transport provided. c) Arm/Disarm record on many tracks (whilst track is stopped). e.g. Record = on or Record = off EXPECTED Arm record button instantly presses/depresses and is responsive within the UI. ACTUAL Arm record takes a very long time to respond in most instances before they turn red. NOTE!!!! Record arm buttons are set in preferences NOT to be functional during playback (as per default). i.e. Allow arm changes during playback/record" = disabled AND AGAIN PLEASE NOTE Delay are also happening when enabling or disabling: Arm / Record button Input Echo button Metonome on playback button Metonome on record button WHILST THE SONG/PROJECT IS NOT PLAYING. SAFFIRE MIX CONTROL 2.4 (APPEARS TO BE ALL VERSIONS?), and can be reproduced with previous versions of Cakewalk now in seems other than X1C ALSO NOTE ISSUE HAS NOW BEEN REPORTED TO FOCUSRITE WHO ACKNOWLEDGE THE PROBLEM CURRENT ADVICE IS TO REVERT BACK TO 2.2 DRIVERS If you can repro elsewhere, i.e. different software, then let us know (tell us what is different) If you too have this issue *exactly* please add your name to the list as Focusrite is monitoring this thread. If you want to have a debate on the merits of how serious bugs are, or state that your different software is working... then please start another thread.
post edited by CakeAlexS - 2011/10/10 20:20:01
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Muskee
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/10 20:11:14
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CakeAlexS THE ISSUE IS WITH SAFFIRE MIX CONTROL 2.4 AND SONAR X1 (64 BIT) End of. (damn it why don't people read) Oh and if you read the thread you would realise this is nothing to do with running transport Ifm.... > Just responding - not trying to help. Thank you for your contribution (in turning this into a debate rather than a diagnosis). Alex.. I only (after X1 64bit test) tested sonar 8.5 32/64 to TEST the problem presented.. I did NOT have any slow response issue in any of the versions. NOW, ALL versions have the problem you decribe. (why did I do it!?.. update my mc driver? to like, isolate it to a specific version of Sonar?.For DIAG SAKES! The attempt to isolate it to X1 failed, IMO. Please re-"read" my post above. The issue is running through both X1 and sonar pro 8.5 32bit or 64 bit(doesn't matter. The 8.5 version both 32 & 64 developed the same, exact problem as did X1 which was NOT there before I updated MC2.4). Which leads me to believe this problem is FIREWIRE driver in the Mix Control 2.4. Again, please re-"read" my post. All that said, now I'm going to restore my system and try to rid it of this. Best regards, Dave
Win8.1ProX64, Splat x64 os ssd 240gb hd content sata 465gb, hd sample libraries sata 465gb, hd storage sata 1tb, PC back External usb 1.5tb mb amd 990fx sabertooth cpu amd fx8150 32gb corsair ddr3 1800 liquid Saffire 56 Edirol pcr500 video amd radeon hd6670 32" HDMI 1920 x 1080
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Splat
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/10 20:16:34
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Dave I shall update - apologies. (This is good stuff - thanks.). Alex
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/10 20:21:01
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Done (hissy fit over :-). Thanks Dave.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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CjbAn
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Re:FOCUSRITE BUG - Record arm buttons are slow to respond
2011/10/10 21:13:31
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Dave, "All that said, now I'm going to restore my system and try to rid it of this. " I don't think you need to do a system restore. I just uninstalled MixControl 2.4, restarted the system, and installed MixControl 2.2, and the new driver was replaced with the old driver (that comes with MixControl 2.2), and everything was back to normal. I think I had the SaffirePro switched off when I restarted, to make sure the new driver does not get installed by Windows.
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