SONAR X2 Purchased download error "Please download and run previous package"

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Gaio
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2012/09/22 01:45:10 (permalink)

SONAR X2 Purchased download error "Please download and run previous package"

So I purchased the full Sonar X2 for $399.00 from Cakewalk store.  Have upgraded in long time so I just figured if I pay the max I'll be ok without any other version installed on my new laptop.. Fresh clean Asus G75VW loptop bought just for music. 

Anyway I download and installed but Im' getting a message "Please download and run previous package" from the Sonar X2 installer.

Any ideas why and what do I need to do to get around it and get this installed that weekend?

Thank You,

Gary
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5 Replies Related Threads

    trevia
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    Re:SONAR X2 Purchased download error "Please download and run previous package" 2012/09/22 02:06:33 (permalink)
    Possible check this thread http://forum.cakewalk.com/tm.aspx?m=2668622

    Jeff

    I wish I had a witty signature ;(
    Our music on Treviaband.com
    #2
    rickpaul
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    Re:SONAR X2 Purchased download error "Please download and run previous package" 2012/09/22 02:11:27 (permalink)
    Saying you have a fresh clean laptop probably makes the odds it is this problem small, but I had similar symptoms from not enough space on the C: drive (it needs more than 6 GB available -- more if you'll also be installing on that drive), even though I wasn't installing on the C: drive.  Here is the forum thread that describes what I observed and workaround possibilities:
     
    http://forum.cakewalk.com/tm.aspx?m=2668496
     
    The other possibility may be if one of the earlier part<x> files is corrupt -- apparently a number of people had issues with that (sorry I don't have thread references handy).  Some consensus on that seemed to be not to use Internet Explorer to do the downloads (or to use a download manager if you did), but I used Internet Explorer 9 for it with no corruption problems (I did have a few aborted downloads en route to getting there, but I think that was issues with my slow DSL connection and then the expiration of the files from the earlier load attempts).
    In either case, if you note which part file you are on when the error occurs, it should be that the one that isn't getting unpacked correctly is the one just before it, so, if it is a corrupt file, rather than running out of space on your C: drive, you'll know which one to download.
     
    Rick

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    Rick Paul
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    System:  ASUS X99-Deluxe, i7-5820K, 16 GB RAM, Win10Pro x64,  MOTU 828x, SONAR Platinum
    #3
    John
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    Re:SONAR X2 Purchased download error "Please download and run previous package" 2012/09/22 02:16:04 (permalink)
    You may need to DL the next files again. Check the size of each file it should match this Part 1 is 1.9 GB Part 2 1.9 GB part 3 is 1.1 GB and part 4 is 990 MB

    Best
    John
    #4
    chuckebaby
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    Re:SONAR X2 Purchased download error "Please download and run previous package" 2012/09/22 02:16:10 (permalink)
    Just make absolutely sure your installing it in order.
    that sometimes is the issue as well.

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
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    #5
    daveny5
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    Re:SONAR X2 Purchased download error "Please download and run previous package" 2012/09/22 09:02:41 (permalink)
    I didn't think you could buy a downloadable full version. I think you have to get that at a store. 

    Dave
    Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
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    Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
    #6
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