[Solved] Issues with crashes of Platinum, probably VST related.

Going on about a week of total frustration that has only gotten worse.  Platinum crashes virtually each time I try to open it.
 
Today alone, I have now spent close to 9 hours trying to get it to work. Nope. I have not been able to accomplish a single track in over 9 hours. I have sent so many memory dumps to cake that I will probably get a trash bill.
 
Beginning a bit over a week ago, my favorite compressor plug Slate VBC started giving me the screen of death on pretty much each instance.  I finally gave up and removed the slate program.  It seemed ok... at least I could get some recording done.
I read all of the information I could find... not much as Slate does not support Sonar period.  Anyway, I did find some info and cleaned out my system first thing this morning. The help article suggested using CC Cleaner to clean up the registry. I bought it and used it.   Sonar loaded and acted fine. Then I did a clean install of the Slate VBC.  I opened up a couple of test projects and it worked! 
Now I am going to get back to work right?  The first big project I load immediately crashes. Everything I load crashes. Mind you, this does not have any Slate stuff on it.  I go to Sonar support and read about doing a clean install of Platinum.  Step by step directions. I took out all of my old Sonar from 8.5 thru Platinum and removed all of the registry items etc.  Whoops! My VS700 stopped working.  I had to go back and find all of the drivers and start over. Finally got it working. That would be nice except that Platinum just does not want to run. Multiple crashes. So I've sent a bazillion memory dumps to the bakers but of course it is Saturday.
This sucks.   I am going to take a break as I honestly don't know what else to do.
 
Win 7 pro 64 bit,   I an not using the V700 console drivers as I am using a Lynx Hilo.  This has worked pretty good for a year.
 
 

I see no specific problem here to try to reproduce for cakewalk problem reporting, so I'm moving this thread to the Sonar forum.  if you list some specifics someone in the sonar forum might be able to help you more.
 
if the forum can't specifically help, contact Tech Support.
Telephone (Mon-Fri 1:00pm-6:00pm EST): Click here for information  
Email: http://www.cakewalk.com/Support/Email.asp  
 
if you have a specific problem you can list step by step for someone to try to reproduce, repost that in the Problems Forum and fill out a Trouble Report ticket for someone at the software team to try to reproduce and possible work on as a problem.
http://www.cakewalk.com/Support/Contact/Problem-Report
 
I sincerely hope you can get your problems solved, I would be very frustrated if I were going through what you describe as well, but I feel this is not a specific reproducible problem for the Problems Forum.

Stevee.
Go here
http://www.memtest86.com/
Download the v4 iso and make a CD or bootable USB.
Boot from it and let it run completely.
What you are experiencing sounds like it could be a memory issue.
Even if most other programs work and it seems like Sonar is the issue, only Sonar may be using the bad memory area.
I went through this with a friend about a year ago. Major instabilities (inconsistent) with Sonar. Iadvised it was RAM or motherboard. He refused to test the memory because other programs worked. It got worse to the point he could not copy a huge file over the LAN without errors (the Sonar X3 installer). Sonar was doing really flaky things which made no sense. I finally told him "test the memory or I am outta here". 5 minutes into running Memtest, he found  a bad upper stick of RAM.
Fixing problems like yours require eliminating possibilities, unfortunately, but the RAM is easy to eliminate.
The motherboard on the otherhand.....
If the memory is clean, I would suggest maybe downloading the Sonar installer manually (no CCC) and using a file hashing program (e.g. HashMyFiles) and compare the downloaded Sonar Installer hash with the one listed in the download link.

SPlat is the most stable software platform for me...
No crashes yet and more stable than previous versions for me!
 

Platinum runs fine here as far as stability. Maybe it's just us. I suggest you engage with these people they may help. There is absolutely no doubt the issue is your environment 110%.

I would suspect your hard drives have developed bad areas. They just don't make em like they used to.
Run cmd as administrator and start a chkdsk /r on your drives that sonar uses. Prolly should backup first.
It would all take a while. If you fin any bad areas, they only multiply over time so the next step is to then clone your ailing disk to a new one with say, Acronis true image.

Hopefully you have system restore points enabled. I would definitely recommend going back a month and checking what programs were modified with the restore point you choose (any data files you have made will not be affected). This will also give you the data point others here are trying to understand... if you restore to a month ago when things worked, but now they do not, it is a good indicator of failing hardware (somewhere).

Ok guys... I have been a faithful Sonar user for many years.   Craig, for the most part Sonar was working. It crashed occasionally.  The biggest issue was crashing projects with Slate VST's.   I have to leave to go to church. Maybe God will help!

stevee9c6
Ok guys... I have been a faithful Sonar user for many years.   Craig, for the most part Sonar was working. It crashed occasionally.  The biggest issue was crashing projects with Slate VST's.   I have to leave to go to church. Maybe God will help!

God uses Pro Tools. ;-)
I know cause he does at my church.

Noel Borthwick [Cakewalk]
Even God can't solve 3rd party VST problems :)

I think He was busy, bringing people back to life, healing the sick....creating EDM loops and I think is working on a vocal simulation/replacer.

Hi. I have not had stability issues with Platinum for many months.
I agree with it probably being some kind of Windows issue (or with Slate plugins as Noel stated). 
Best of luck

i73930k @4.5 ghz ? I remember a while ago having an overclocked system running well - no crash at all - memtest ok - temp was very low, games were running well ...
 
Then i tried a demo of Mixcraft  and the demo project crashed !!!? Start using Sonar X3 more intensively - Some Crash !!!?
 
One morning i went back to a standard non-overclocked system . Surprise no more crash in Mixcraft and Sonar. Now with Platinum it's super stable (only remember one or two crash since then)
 
my two cents ...

My old rig from the Sonar 8 days started giving me trouble with X1. It was stable and would sometimes crash, but eventually it just BSOD on any audio exporting I tried to do.
 
I built a new i7 a couple weeks ago and I can say Platinum is more stable than the previous versions, with my new machine I've had zero issues.
 
I hope you get this sorted out, seeing stuff like this to me is like seeing someone broken down on the highway. I know what it feels like and it sucks big time :(

bapu
I have problems too.
 
Just not with SONAR Platinum Foxboro.
 

Hihihi

Check what cakewalk says.Remove slate plugins. No longer crashes?
What's it say in the windows event viewer? Get the full error message.
Lots of people guessing what the problem is here. Get the facts first before you go for more drastic measures.

Standard 'blind' advice normally is...

Backup!

Scan for viruses and malware. After that temporarily disable antivirus.
Run windows update several time Inc optional updates.
Update your plugins.
Update your audio interface and drivers.
Run chkdsk
Goto Intel driver update.
Remove app that might be hogging your resources, process explorer is helpful here.
Consider a motherboard BIOS update.
Run latencymon.