Helpful Reply[Solved] iZotope Neutron and SPLAT - problem

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amiller
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2016/10/05 18:33:48 (permalink)

[Solved] iZotope Neutron and SPLAT - problem

I picked up iZotope's Neutron plugin today, installed it, inserted it on a track, selected a preset and immediately have a show stopper issue.  As soon as I select a Neutron preset the SONAR track meter pegs, I hear a loud "pop" and then have NO sound on anything during playback...except for pops.  I have to remove Neutron from the track, close the project and reopen before the project will play.  Of course, it plays only if I DON'T add Neutron to any of the tracks.
 
Any suggestions...help?
 
Also, I use Ozone and Alloy and have no issues with those plugs.
 
I've sent iZotope a problem report email.

RAWK!!!

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#1
yutamiu
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Re: iZotope Neutron and SPLAT - problem 2016/10/05 20:13:19 (permalink)
I also have same problem on this plugin
#2
mettelus
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 01:40:15 (permalink)
I am not going to download the trial until Friday but this thread is disturbing. Which version of SONAR? Rumor has it Neutron is CPU intensive, and not sure if it meets the criteria for the new core balancing. Bumping up audio buffers and/or disabling core balancing may help.

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tonydude
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 02:43:57 (permalink) ☄ Helpfulby yutamiu 2016/10/06 06:09:04
Solved.
 
Use the VST3 version of the plugin and it works perfectly.
 
The splat happens on the VST2 version only.
 
You can do the following:
- Utilities -> Cakewalk Plug-in Manager
- Select VST Audio Effects (VST)
- Select iZotope Neutron and click Exclude Plugin 
 
This will hide the VST2 version of the plugin from your system, leaving only the working VST3 one to avoid this happening again. 
#4
yutamiu
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 05:51:56 (permalink)
Oh!! Thank you very much!!
#5
Kristianzhe
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 07:27:31 (permalink)
Anyone else also have problems with the "Assistant" feature on Neutron? I use it on tracks & it says, wait for 4-10 seconds but nothing happens, becides the visual "on" graph? I write here cause maybe it is a problem within Sonar by this plugin. Interesting to know if anyone get it to work properly 
 
Any buttons you should click after 10 seconds? I tought it should finish the EQ calculation on its own?
#6
tonydude
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 07:49:22 (permalink)
If I add Neutron during playback, then nothing happens when clicking Track Assistant.
 
Stopping playback before adding Neutron resolved the problem for me. 
#7
amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 08:46:36 (permalink)
tonydude
Solved.
 
Use the VST3 version of the plugin and it works perfectly.
 
The splat happens on the VST2 version only.
 
You can do the following:
- Utilities -> Cakewalk Plug-in Manager
- Select VST Audio Effects (VST)
- Select iZotope Neutron and click Exclude Plugin 
 
This will hide the VST2 version of the plugin from your system, leaving only the working VST3 one to avoid this happening again. 




I'll have to give this a try when I get back to my studio.  It's strange that Neutron defaults to VST2 instead of VST3.  I have Ozone and Alloy and have not had any issues with those plugs.  I wonder it they have been load the VST2 also...hmmm...

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#8
AntManB
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 10:22:15 (permalink)
On the plus side, at least somebody is experiencing a noticeable change when they use the Neutron plugin! ;)
 
AMB
 
#9
Kamikaze
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 10:29:18 (permalink)
AntManB
On the plus side, at least somebody is experiencing a noticeable change when they use the Neutron plugin! ;)
 
AMB
 


I think you are referring to the neutrino free plug in

 
#10
patriciocs
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 10:41:16 (permalink)
I had issues like mentioned. Also everytime I bypass neutron SONAR makes a gap in the audio. Sadly iZopoe doesn't notes SONAR as one of the tested DAWs. I tried it with Reaper (which is one of the tested DAWs) and the problem doesn't happens and works flawlessly. Also I couldn't made sidechaining with this plugin in Sonar.
 
To me looks like iZotope needs to work a little more in this plugin in order to make it more compatible with Sonar as it looks like it is not fully compatible with it. I don't think there is much we or Cakewalk could do in order to improve this, but wait until iZotope fix the compatibility.
post edited by patriciocs - 2016/10/06 11:03:05
#11
AntManB
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 10:46:43 (permalink)
Kamikaze
 
I think you are referring to the neutrino free plug in




Ah yes, my mistake.  Still, a joke opportunity is a joke opportunity :)
 
AMB
#12
amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 13:42:07 (permalink)
I don't know who or why this was marked as solved.  I went home at lunch today and tried the solution suggested above.  Yes, the pegged meter does not happen now, however, there are still major issues remaining.  It seems to work OK with just a couple of instances.  Once I get above 3 instances I start to hear more and more pops.  In addition, as I add instances, features of Neutron start to fail.  I had an instance on three different guitar tracks and when I added an instance to a piano track Track Assistant no longer works...it never comes out of analyze mode and the pops increase. If I remove a few instances it settles down.  Only 3 instances before issues occur is terrible.  I certainly do not consider this solved by any means.
As is, Neutron is not usable for me.

RAWK!!!

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#13
Anderton
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 13:59:59 (permalink)
I marked it "solved" because post #4 said "solved." With a new plug-in like this, it's good to call attention to a solution as soon as possible so those searching on something like SONAR Neutron solved can find an answer. Too bad it's not really solved after all; sometimes it takes companies a couple revs to get compatibility issues sorted out.

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#14
patriciocs
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 14:06:07 (permalink)
Well, also I think it should be marked as solved because the problem has nothing to do with Cakewalk. Neutron is a product of other company who has no official compatibility with Sonar so issues are expected.
 
As Anderton said, I think we will have to wait until iZotope continue Neutron development adding more host compatibility. To me that sound like the solution of the issue... or maybe sort of.
#15
patriciocs
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 14:06:08 (permalink)
Well, also I think it should be marked as solved because the problem has nothing to do with Cakewalk. Neutron is a product of other company who has no official compatibility with Sonar so issues are expected.
 
As Anderton said, I think we will have to wait until iZotope continue Neutron development adding more host compatibility. To me that sound like the solution of the issue... or maybe sort of.
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amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 14:09:41 (permalink) ☄ Helpfulby bronsoncox 2016/11/03 10:47:15
Anderton
I marked it "solved" because post #4 said "solved." With a new plug-in like this, it's good to call attention to a solution as soon as possible so those searching on something like SONAR Neutron solved can find an answer. Too bad it's not really solved after all; sometimes it takes companies a couple revs to get compatibility issues sorted out.




Thanks for the response. 
 
I don't mean this in any negative way but post #4 was not my post.  Shouldn't the person starting the thread be the one to mark it solved?

RAWK!!!

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#17
amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 14:15:44 (permalink)
patriciocs
Well, also I think it should be marked as solved because the problem has nothing to do with Cakewalk. Neutron is a product of other company who has no official compatibility with Sonar so issues are expected.
 
As Anderton said, I think we will have to wait until iZotope continue Neutron development adding more host compatibility. To me that sound like the solution of the issue... or maybe sort of.




Sorry, I don't agree.  If there is a problem it makes no difference who created the product...the problem still exists and is still not solved.  It may well be that it's not a Cakewalk problem, I suspect that is the case here, however, someone here may have a real solution that works in the SONAR environment.
 
Further, marking it as solved may lead folks to believe that the problem really is solved and they may go ahead and pay money for the product only to find it really doesn't work well in the SONAR environment.  It would be misleading.
 

RAWK!!!

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#18
chuckebaby
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 14:39:14 (permalink)
amiller
patriciocs
Well, also I think it should be marked as solved because the problem has nothing to do with Cakewalk. Neutron is a product of other company who has no official compatibility with Sonar so issues are expected.
 
As Anderton said, I think we will have to wait until iZotope continue Neutron development adding more host compatibility. To me that sound like the solution of the issue... or maybe sort of.




Sorry, I don't agree.  If there is a problem it makes no difference who created the product...the problem still exists and is still not solved.  It may well be that it's not a Cakewalk problem, I suspect that is the case here, however, someone here may have a real solution that works in the SONAR environment.
 
Further, marking it as solved may lead folks to believe that the problem really is solved and they may go ahead and pay money for the product only to find it really doesn't work well in the SONAR environment.  It would be misleading.
 


Have you tried contacting Izotope and letting them know ?
you have support through your other plug ins, im sure they would get right back to you and would be helpful to know what they said (you could post it here) because im on the fence about buying this plug in.
thanks
 
EDIT: Sorry didn't see your first post was edited
post edited by chuckebaby - 2016/10/06 15:01:56

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#19
amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/06 15:02:33 (permalink)
I forgot to mention that I bought Neutron via Sweetwater...great guys!  Anyway, I let them know about the issue and THEY have ALSO reported the issue to iZotope.  I was told by a Sweetwater tech that iZotope usually gets back to them pretty quickly regarding bug issues.  Hopefully, they'll have a solution/answer pretty soon that I can share here.

RAWK!!!

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#20
artturner
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 00:57:16 (permalink)
I'm not the OP but it solved it for me. I just finished remixing a project with eight instances of Neutron in Sonar. I had to increase my buffer size, but I often do that when adding various mixing plugins anyway.
 
So Neutron is working exactly as demonstrated in the video for me, including track assistant and masking features.
 
EDIT: By the way, that project also included an instance of Omnisphere and one of Keyscape, both of which are CPU hogs, so I was pleased when all continued working.
post edited by artturner - 2016/10/07 01:22:09

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#21
Anderton
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 01:50:22 (permalink)
amiller
I don't mean this in any negative way but post #4 was not my post.  Shouldn't the person starting the thread be the one to mark it solved?

 
Ideally, yes. But a lot of people don't remember to do so, or they don't come back for a few days and it's dropped off the page so the solution get lost, or whatever. And the post said "Solved," so...
 
But I knew this time, it was a judgement call so I monitored the thread closely. As the time stamps show, it didn't take long after you said it wasn't solved before I changed it back. 
 

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#22
tonydude
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 03:14:40 (permalink)
What happens if you try:
- Neutron only on tracks
- Neutron only a bus via the FX bin
- Neutron only on bus via ProChannel 
 
Good old trial and error often helps narrow things down. What about 2,3,4 instances?
 
For me the problem is definitely solved, I mixed a track with 6 instances of Neutron on bus FX bin's only. 
My computer is about a two year old i7 with a Roland Quad Capture and the CPU was great. 
 
The track doesn't have any pop's, it sounds great and the mix was quicker - just needs a good axeman to add some guitar parts. 
 
I wrote Solved on my previous post to help draw attention to it - hope amiller gets it sorted.
 
~ Tony
#23
Kristianzhe
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 03:37:53 (permalink)
artturner
I'm not the OP but it solved it for me. I just finished remixing a project with eight instances of Neutron in Sonar. I had to increase my buffer size, but I often do that when adding various mixing plugins anyway.
 
So Neutron is working exactly as demonstrated in the video for me, including track assistant and masking features.
 
EDIT: By the way, that project also included an instance of Omnisphere and one of Keyscape, both of which are CPU hogs, so I was pleased when all continued working.




Can you let me know how you got the track assistant to work? I just can`t get it. It start running but never form a preset for a track. Everything else works for me as well, including masking. I am using the demo/trial 10 days version & according to Izotope, it is no limitations on the demo, so it can`t be that either.
post edited by Kristianzhe - 2016/10/07 04:00:26
#24
amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 11:49:56 (permalink)
Kristianzhe
artturner
I'm not the OP but it solved it for me. I just finished remixing a project with eight instances of Neutron in Sonar. I had to increase my buffer size, but I often do that when adding various mixing plugins anyway.
 
So Neutron is working exactly as demonstrated in the video for me, including track assistant and masking features.
 
EDIT: By the way, that project also included an instance of Omnisphere and one of Keyscape, both of which are CPU hogs, so I was pleased when all continued working.




Can you let me know how you got the track assistant to work? I just can`t get it. It start running but never form a preset for a track. Everything else works for me as well, including masking. I am using the demo/trial 10 days version & according to Izotope, it is no limitations on the demo, so it can`t be that either.




I might be able to answer this for you.  I discovered that I couldn't have the project playing and then hit Track Assistant.  I have to first hit Track Assistant and then start the project.  This is a consistent method for me.

RAWK!!!

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#25
amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 11:52:30 (permalink)
Anderton
amiller
I don't mean this in any negative way but post #4 was not my post.  Shouldn't the person starting the thread be the one to mark it solved?

 
Ideally, yes. But a lot of people don't remember to do so, or they don't come back for a few days and it's dropped off the page so the solution get lost, or whatever. And the post said "Solved," so...
 
But I knew this time, it was a judgement call so I monitored the thread closely. As the time stamps show, it didn't take long after you said it wasn't solved before I changed it back. 
 




Oh, OK, got it.  That makes perfect sense in an internet environment.  Thanks for the explanation.

RAWK!!!

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#26
amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 11:53:57 (permalink)
I'm thinking some of the issues I'm having are buffer related.  Do you guys set you buffers differently depending on if your tracking vs. playback?

RAWK!!!

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#27
The Grim
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 12:01:06 (permalink)
i don't have any issues with neuron advanced, i leave my buffers at 128 at all times, mostly i just have drum tracks, 4 or 5 guitar tracks, bass guitar track, a couple of vocal tracks and sometimes 1 or 2 tracks with keyboard/piano/synth vsti, nothing huge, just basic rock stuff, never found the need to alter buffer settings
#28
amiller
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 12:12:15 (permalink)
The Grim
i don't have any issues with neuron advanced, i leave my buffers at 128 at all times, mostly i just have drum tracks, 4 or 5 guitar tracks, bass guitar track, a couple of vocal tracks and sometimes 1 or 2 tracks with keyboard/piano/synth vsti, nothing huge, just basic rock stuff, never found the need to alter buffer settings




I'll have to check to see what my buffers are set to.  Thanks for info.

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#29
Kristianzhe
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Re: iZotope Neutron and SPLAT - problem 2016/10/07 12:25:37 (permalink)
amiller
Kristianzhe
artturner
I'm not the OP but it solved it for me. I just finished remixing a project with eight instances of Neutron in Sonar. I had to increase my buffer size, but I often do that when adding various mixing plugins anyway.
 
So Neutron is working exactly as demonstrated in the video for me, including track assistant and masking features.
 
EDIT: By the way, that project also included an instance of Omnisphere and one of Keyscape, both of which are CPU hogs, so I was pleased when all continued working.




Can you let me know how you got the track assistant to work? I just can`t get it. It start running but never form a preset for a track. Everything else works for me as well, including masking. I am using the demo/trial 10 days version & according to Izotope, it is no limitations on the demo, so it can`t be that either.




I might be able to answer this for you.  I discovered that I couldn't have the project playing and then hit Track Assistant.  I have to first hit Track Assistant and then start the project.  This is a consistent method for me.




Okei, I tried that. Just want to give up on this & since there are no official support for the Cakewalk Sonar yet, the 10 days demo will be of no use. Thanks for trying to help out. Everything else works, but not this important feature.
#30
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