TobyC
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RE: Sonar 7/8 crash with midi
2008/10/21 16:54:30
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Hi Chaps,
Well, having become masters at crashing Sonar with V-Drums I'm pleased to report that we've just run it for 10 minutes of drumming with the tracks hidden with no problems. What a relief!
We are running Sonar 7.02 but have ordered 8.0. I couldn't quite see the reference here to the next update - maybe it was in another thread. Shall we crack on and install 8.0 when it arrives. If there is an 8.01 update that will address this issue, what is the eta please?
Many thanks for getting us going again. This has been my first issue like this with Sonar/Cakewalk in nearly ten years of using it. It's been dealt with very professionally thank you.
Regards
Toby
TobyC Album tracks & video: www.tobesmusic.com Key Hardware: Asus Z-170A + Intel Core i7 6700K 4.00GHz Socket 1151, Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 2666MHz, StarTech.com 2 Port 1394a PCI Express FireWire Card, RME Fireface-UFX Audio Interface + Behringer ADA8200 8 Channel extension Key Software: Win 7/64, Sonar Platinum, Sony Sound Forge Pro 11, Izotope (Ozone 7 Advanced, RX4, Nectar 2, Alloy 2), Voxengo (Elephant, LF Punch, Span Plus, Gliss EQ), Sony Movie Studio Platinum 13
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Danny Danzi
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RE: Sonar 7/8 crash with midi
2008/10/21 18:33:58
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ORIGINAL: Keith Albright [Cakewalk]
Hi Danny,
Have a fix and various workarounds. The fix will be ready for the first update Noel spoke of.
With the fix, I've gone nuts and recorded almost a million MIDI events for 15 minutes on 48 tracks at once with no crashes or other issues.
Here's some workarounds for now...
1) you could minimize the track view. It was reported that doing so avoids the crash.
or
2) wacky, but, you can arm a track, then hide it and record. You'll then see all the other tracks for positioning, etc. Of course don't forget to unhide it after you stop recording so you can work with it. Track Manager press M key.
or
3) or, you can set SONAR to run on just 1 processor. This allows you to see the data while you record with less risk of a crash.
The easiest way to run one 1 proc is to run the Windows Task Manager.
Ctrl + Shift + Esc brings that up
Now click on the Processes tab.
Find SONARPDR.exe (or SONARSTD.exe, etc.)
Right click on it and look for the Set Affinity menu item.
Click that to show the Processor Affinity dialog.
Uncheck all CPU boxes but 1. It probably doesn't matter which one you leave checked unless you have some CPU hogging process running on a processor, in which case, don't pick that one.
Now as long as SONAR is running, it will be using one processor. If you close and reopen SONAR it will be back to using all available processors.
Keith
LOL you rule Keith, thanks for this! I was unable to do the hide thing because I'm not in front of my pc when I do my drums. I need to see my undo's happen and sometimes depending on the position of my Tranzport, I sometimes have to click on something 2 times. So a completely minimized Sonar wouldn't be much help though it may fix the problem. On the arm track and hide procedure, I still wouldn't be able to tell if I've done an undo or not, right? I'll try the processor thing you mentioned. Thanks Keith...I appreciate all the time you guys invested on this and thank you for the work-arounds. :)
post edited by Danny Danzi - 2008/10/21 18:38:56
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Danny Danzi
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RE: Sonar 7/8 crash with midi
2008/10/22 23:57:43
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ORIGINAL: Keith Albright [Cakewalk]
3) or, you can set SONAR to run on just 1 processor. This allows you to see the data while you record with less risk of a crash.
The easiest way to run one 1 proc is to run the Windows Task Manager.
Ctrl + Shift + Esc brings that up
Now click on the Processes tab.
Find SONARPDR.exe (or SONARSTD.exe, etc.)
Right click on it and look for the Set Affinity menu item.
Click that to show the Processor Affinity dialog.
Uncheck all CPU boxes but 1. It probably doesn't matter which one you leave checked unless you have some CPU hogging process running on a processor, in which case, don't pick that one.
Now as long as SONAR is running, it will be using one processor. If you close and reopen SONAR it will be back to using all available processors.
Keith
Keith, a quick question about this method if I may? When I do this, should I disable multi-processing engine? When I do this workaround exactly the way you told me to, I still see 2 processors giving me activity inside Sonar. I tried the workaround with the first processor enabled, then the second. Both worked fine, but I still see the 2 cpu's toggling in Sonar. Do I kill the multiprocessing engine option also? I would think no because you didn't say to...but I just was curious. Thanks again for everything. :)
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John
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RE: Sonar 7/8 crash with midi
2008/10/23 00:13:21
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Danny are you on XP or Vista? If Vista then this is correct "Ctrl + Shift + Esc" brings up the task manager. If XP its still CtrlL +Alt+ Delete.
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Danny Danzi
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RE: Sonar 7/8 crash with midi
2008/10/23 00:21:19
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Hi John, I'm on Xp pro and actually both of those work for me....ctrl/shift/esc and ctrl/alt/del. I'm just curious why when I disable a processor, I'm still seeing both running in Sonar, see what I mean? Try it and you'll see. If I've disabled one, shouldn't I only see one processor being used in sonar?
post edited by Danny Danzi - 2008/10/23 00:26:11
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John
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RE: Sonar 7/8 crash with midi
2008/10/23 00:52:46
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Where are you disabling it?
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Danny Danzi
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RE: Sonar 7/8 crash with midi
2008/10/23 01:35:27
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Hi John, 2 posts up...see where I quote Keith? He was giving me a workaround for the midi crash I am experiencing. I was under the impression that when I followed his directions, I would no longer see both processors kicking in when I used Sonar since he made me disable one through ctrl/alt/del and then proceses, affinity and then deselect, understand now? :) When I do what he tells me, both processors are still kicking in when using Sonar. So I was asking if also disabling multiprocessor engine was needed.
post edited by Danny Danzi - 2008/10/23 01:38:35
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John
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RE: Sonar 7/8 crash with midi
2008/10/23 01:51:08
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So I was asking if also disabling multiprocessor engine was needed.
To me that is the simple way. But what do I know? LOL That is all I would do. It seems you need to stop it in the BIOS for XP and Sonar not to see them. The multiprocessing engine is the one click method. 
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Arman
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RE: Sonar 7/8 crash with midi
2008/10/23 01:59:53
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I have been experiencing a heck of a lot of crashes here tonight. I use a Tranzport and sometimes Sonar 8PE will crash right when I hit the button on the Tranzport. It also loves to crash when I use the "Undo". I have tried a few different versions of the Tranzport driver to no avail.
post edited by Arman - 2008/10/23 02:03:08
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Danny Danzi
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RE: Sonar 7/8 crash with midi
2008/10/23 04:03:48
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ORIGINAL: John
So I was asking if also disabling multiprocessor engine was needed.
To me that is the simple way. But what do I know? LOL That is all I would do. It seems you need to stop it in the BIOS for XP and Sonar not to see them. The multiprocessing engine is the one click method.
LOL that's what I thought too, John...but according to Keith, he wants me to disable it from the task manager. Well, since my last post on here...I've not had a single crash with it using his workaround and I've been beating these drum tracks to death on purpose doing section at a time. It's running perfectly with the second processor being disabled in task manager. I've not been able to work on a drum track without errors since Sonar 6. It's my own fault for not bringing up the issue and filling out an error report sooner. Lesson learned. :)
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Danny Danzi
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RE: Sonar 7/8 crash with midi
2008/10/23 04:08:37
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ORIGINAL: Arman
I have been experiencing a heck of a lot of crashes here tonight. I use a Tranzport and sometimes Sonar 8PE will crash right when I hit the button on the Tranzport. It also loves to crash when I use the "Undo".
I have tried a few different versions of the Tranzport driver to no avail.
Arman, is it only with midi or by just using Tranzport the unit no matter what? Try this if you get a minute. Make sure you have the latest drivers for Tranz and then once you're up and running, go to msconfig and take the check out of the box for Tranz that makes it boot up with the icon into your systray. Reboot and see if that works. This has been an ongoing issue with Tranz and the info I've given you came from their website to me to try and solve my problem. For most of the guys that were exepriencing issues with Tranzport as its own entity, this little trick fixed their issue. If you only have issues with Tranzport, midi and Sonar, check Keith's responses and workarounds to me in this thread. He gives 3 workarounds...I went with the 3rd one and it's been working flawlessly. Good luck.
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Arman
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RE: Sonar 7/8 crash with midi
2008/10/23 12:54:59
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Thanks ... I'll look into it tonight.
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Keith Albright [Cakewalk]
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RE: Sonar 7/8 crash with midi
2008/10/27 13:57:50
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Danny,
At least you filed the report and for that we're grateful :)
Also, thanks to those that sent in minidumps.
When we get good feedback and reports it makes it much more likely to have a rapid fix.
Yeah, in this case, turning off the multiprocessing engine would not affect the crash. This is because that controls how many audio threads to create.
The task manager workaround is temporary but effective. You could do something more drastic such as set a boot.ini to set how many cores the OS will use, but that's too extreme. Apparently there are also tools to set the affinity for a process on a more permanent basis, but again that's not needed here.
Now as far as testing the fix goes, apart from QA, I myself have done hours and hours of MIDI recording with the fix, both playing and automated. Even to the point where I had a extremely high speed arpeggiator going on track 1, out to midi yoke, track 2 in from midi yoke and recording track 2. Bunches and bunches of note events were being recorded. No crashes at all :)
Keith
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Danny Danzi
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RE: Sonar 7/8 crash with midi
2008/10/27 18:19:22
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No problem Keith...I'm the one who is extremely grateful. :) So it was the midi and amount of information that was the culprit here eh? I didn't know if it was my Tranzport causing it, my V Drums, or my MOTU. I knew something was screwy though because it would only seem to happen when I physically played my v drums. If I used lets say midi yolk and the Bomes keyboard (that's the only thing I've found that replaces your old Virtual Piano...man I miss that can ya bring it back?! It's good for the lazy man that doesn't feel like running back to his boards. LOL!!) I wouldn't get any issues. Same when I used my real keyboard for piano parts etc. I never got a crash then. It was always on the V Drums kit and I'd use Tranzport along with it...so I didn't know who was the offending monster. I'm just glad you solved it as this same issue (as I'm sure you know) still exists in S7. Thanks again for all your help and the workarounds, Keith. The processor disable thing has worked flawlessly without a single crash. :)
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