I hate to do it...well...I actually don't.  This has not been fixed.  We have been through several updates, and an actual BIG UPDATE (X2), and this has not been fixed.  This actually drove me to Studio One.  I still upgraded, out of pure loyalty since I use Studio One now, and I was floored that this has not been fixed in 1 1/2 years.  What gives Seth?  Works perfectly in Studio One.  I support you guys because of the customer service....Love to see you here on the threads.  I just can't understand how a known bug could not be fixed in 1 1/2 years.

www.solidsoundatlanta.com

+1+1+1+1 please fix this. it is such a terrible bug that rears its ugly head on EACH AND EVERY ONE of my sessions.

  Works great here! Recording in sonar. Follows wherever I'm at in the song.

Alright guys.....lets make it happen.  I just called tech support and spoke to a guy about it.  He seemed to be on the ball.  He said that there was a Native Instruments guru in the house, and that he would look into it.

YOUR TURN.  Have your serial number ready and call 617.423.9021.  Ask for Dean.  I told him that we had quite a number of people looking for the fix.  Give a call, ask for him, and let him know it is a problem!

By the way, I don't 'have' to freeze, in fact I've left Mashine un-frozen and it bounces to the mix just fine. All patterns going in place (not frozen) I can click around the Sonar timeline ANYWHERE and Maschine follows exactly. I generally freeze everything (or bounce in this case) because it's not uncommon for me to have Lots of virtual synths like VEP5/MIR running strings/horns, percs, maschine, kontakt, more kontakt, etc... I personally like synths bounced/frozen prior to mixing for further eq/editing, however I love loading and automating the Effects in maschine so less treatment is used on those Post anyways. Btw, you have to have ALL of the scenes highlighted in order for maschine to follow Sonars timelines. (double click the gray area under one of the scenes, or Use the pads to select all the scenes) The problem I am having is not being able to use the host control in sonar (aside from using ACT), and customer service was no help for that yesterday.

Yeah I don't use the count in as Maschine will not play back in time with the count in set. Huge bug, yeah. Just Don't use the count in. I've never used one. I just start on bar 2 or three and I use Sonar's Audio metronome.... once into the song, the pre-roll includes the metronome clicking so.

Not to my knowledge.  If you dig around the Native Instruments forum, you will find other Sonar users that are having this issue.

Yes.  It's great that you have Dean on the case.  I'll touch base with him.  If you guys can't come to a solution, we'll ensure that it's prioritized in the "system" and do what we can to solve it in an update. 

Same problem here!

perfectprint


Thanks for the response Seth and Bill, most definitely look forward to any update you can provide to resolve this.

+1 thanks from here too

Btw, Just tested Maschine 1.8 with Studio One 2.07 and you can use the 'Count in' with NO troubles whatsoever. Not to mention the new 'Host Controls' work great as well: Insert Maschine as VST, open Controller editor, check 'enable host control', options, external devices, add mackie control, recieve from Maschine In.... Studio One Host control complete with Count in. (One thing I don't like is the erase button is the stop button, so there's no erase/replace when using host control.... tried setting the assignment to off for the erase button in controller editor, but it doesn't give the erase back, just does nothing). Side notes on Studio One version 2.07: Audio Snap works flawlessly in SO2 as well. So does VST3 stuff (loaded up vocal Rider, enabled sidechaining, went to the music bus, add send (sidechain) and Vocal rider is able to compensate for the music. Yaay!!

Funny...   I just noticed this yesterday using MUX from Mulab.   No big deal for me as I simply turn the metronome count-in off - a one bar leadin does the trick.   But while it's nothing I'm concerned with I am glad I read this thread since I probably wouldn't have made the metronome connection.  At least not that quickly.
 

Seth, Ryan, Bill (I know you are working on it), just checking on any progress.  THanks...we are anxiously awaiting!

Bill Jackson [Cakewalk
]

Hi,

There's no way we will be able to share a timeline.  However, we'll do everything we can to make sure this issue is addressed in X2's first official update.

thanks Bill.. thats the best we all can hope for so its really appreciated... anyway..the bug has been lurking around so it hardly qualifies for a "quickfix" anymore!.. :)

Blogman

If your lucky, they'll fix it in X3 and charge you for it. I'm STILL unable to Fastbounce timecode based plugins in X1. Emailed and called repeatedly as soon as Cakewalk Broke it in X1d (march). Did they care, they might have Tried to Pretend to, but NO. They LIED and said that an update was in the works. Turns out the update was an upgrade (much different monetarily) They left all of us hanging. I'm currently doing trial versions of the competitors and the Lucky DAW company will get my crossgrade $ Plus at least $1200 for a bigger interface. General consensus in doing business is that it is ALWAYS cheaper to hold on to the customers you have as opposed to having to find new ones. It could have been X2 upgrade and 2 octacaptures... Oh well.

Hi Blogman, I keep reading posts from you about how you feel about our support (this post http://forum.cakewalk.com/fb.ashx?m=2685922 among many others). I think it is unfortunate considering that these guys work extremely hard. I will defend them till the end of time that they're very smart and hard-working individuals. If you think otherwise, maybe you had a unique poor experience? It just seems uncharacteristic because these guys are knowledgeable and have a lot of experience and are honestly doing the best they can. They're not random people we picked up off the street with no background. We're also a very small team and not some huge call center. We also don't charge for support. In fact, I have hundreds of emails from end users praising us for having a support team where people pull from their own knowledge and don't read off scripts to find solutions for what can sometimes be insanely complicated issues.

Anyhow, nobody is perfect and of course we get complaints. Sometimes they're warranted, and sometimes not. This is just the nature of any service related work ever. I've had people complain about me too which really bummed me out since I show up day to day making an honest best effort always. Sometimes I strike out occasionally with resolving issues and sometimes people just want to yell at someone, anyone. I'm sure there's plenty of knowledge you have that I don't and vice-versa.  I'm sure there are plenty of forum members with more knowledge then myself on a VARIETY of topics. I've learned quite a lot from the folks here as well. At the end of the day though, I would hope we could all treat each other as equals and with respect. We're all working in the same industry after all, and this shouldn't be a battle between the company and the end users. We should be working together.

The reason I'm writing you is I'm wondering are you perhaps misquoting us? Because it seems you are and that things are being taken out of context completely. Since you seem determined to call us out on lying repeatedly and publicly, I'd like to attempt to set the record straight and clear up the possible confusion here. 

I followed up months ago with one of our support reps asking him why he promised a fix to something that might not have happened. I was legitimately concerned about it myself since we were past development for SONAR X1 and our support reps never promise fixes for things unless they've already happened and are available for customers. The rep you worked with clarified for me that he did not promise any fixes regarding this Fast Bounce issue. He even sent me the email he had sent to you. Here's the exact quote:

From: [Removed]
Date: Mon, May 14, 2012 at 1:33 PM
Subject: Melodyne issue
To: [Removed]
Hey Michael,
Just wanted to give you a heads up - in talking with another Melodyne user having crashing based issues in SONAR Producer X1d, I stumbled on this forum thread:
http://www.celemony.com/userforum/viewtopic.php?f=13&t=9316
You aren't getting these crashes from what I gather, however, I'm wondering if this resource leak could be a part of the issue.  Stay tuned, because it looks like an update is in the works.

--
Best Regards,
[Name Removed]
Product Support Specialist
1-888-CAKEWALK
http://www.cakewalk.com

It looks like he was referring to a crashing issue with Melodyne specifically... which was an update in the works from Celemony. This did end up happening, but it wasn't something on our end. So, how is this us lying to you? I don't understand. It's very possible I don't know the whole story, but based on all of the back and forth I can dig up on our end I don't think anybody lied to you. If you have information I don't have, please let me know. 


If you had a poor experience with a representative or something we're unaware of, perhaps we could take care of this appropriately by submitting a complaint via the proper channels?