Sonar X2 is a Bust

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HeeBeeJeeBee
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2013/05/24 09:33:14 (permalink)

Sonar X2 is a Bust

1. Why does it take 30 days to get a response from the Cakewalk Help now that Roland has bought them? 2. Why when I tell them that this works in X1 Producer but is broken in X2 Producer do they tell me that it must be the other VST parties so ask them? I point out that it works in X1 but is broken in X2 and they still blame the other companies. 3. Why does X2 Producer break down after 24 tracks. After 24 VST and audio tracks, suddenly the keyboard is playing 5 tracks instead of the one chosen. Again I load 30 tracks into X1 and it works perfectly. 4. Why is the last X2 bug fix from 2012? 5. Is it possible that Roland wants to not compete in the professional DAW market so they are killing Sonar Producer? That is what it looks like to me. 6. I have been with Cakewalk since before Sonar, 1998...Cakewalk 5. Now I have to learn a new technology because of this. It is making my spirit sick.
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    gcolbert
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    Re:Sonar X2 is a Bust 2013/05/24 09:49:36 (permalink)
    Welcome to the forum (mabe..)

    Are you just a troll or do you actually want some help and advice on how to make this work?

    Glen
    #2
    daveny5
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    Re:Sonar X2 is a BLAST! 2013/05/24 09:58:31 (permalink)

    Did you check your spam folder for a response?  Can't help you if you don't provide system specs.  I'd say its a little unfair on your 1st post to completely condemn the product without asking for help with a specific problem. Saying X2 is a bust is a bunch of baloney. X2 works great for me. X2 is a BLAST!
    post edited by daveny5 - 2013/05/24 10:44:10

    Dave
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    #3
    Scaryfast
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    Re:Sonar X2 is a Bust 2013/05/24 09:58:44 (permalink)
    I have to say, I had the same problem.  I had a plugin that was working fine in X1.  When I upgraded to X2 and tried to insert the exact same plug in, it would crash.  I reinstalled the plug in and reinstalled X2...same thing.  I called support and they also told me I should contact the plug-in manufacturer.  I also run ProTools M-Powered version 8 and wasn't having a problem with this or any other plugin.  So, I feel his pain.  I never could get it to work.  The plug-in manufacturer said to contact Cakewalk.  It can be really frustrating because it's not a free upgrade...so to pay money to upgrade and then be pushed off without even an attempt to troubleshoot is frustrating.  Sampletank is the plug-in that stopped working for me..and that's no cheap plug-in and one I use a lot. So I've had to make major changes to the way I work - or use ProTools if I know I need to use Sampletank.
    #4
    daveny5
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    Re:Sonar X2 is a Bust 2013/05/24 10:01:25 (permalink)
    Removed.
    post edited by daveny5 - 2013/05/24 10:44:45

    Dave
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    #5
    gcolbert
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    Re:Sonar X2 is a Bust 2013/05/24 10:10:33 (permalink)
    Sampletank 2.x or earlier is one of those programs that has UAC problems.  What version are you running that is failing with X2?
    post edited by gcolbert - 2013/05/24 10:22:07
    #6
    mmorgan
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    Re:Sonar X2 is a Bust 2013/05/24 10:31:20 (permalink)
    I'll take a wild guess: 32 vs 64?

    It would help if we had system specs but my guess is that help isn't what is wanted. 

    As for X2: it is very stable on my system. I think the product, by and large, is the bomb. Stability + fantastic workflow = happy comper (sic).

    Regards,


    Mike

    Win8(64), Sonar X3e(64) w/ RME Fireface UFX.
    #7
    Glyn Barnes
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    Re:Sonar X2 is a Bust 2013/05/24 10:41:39 (permalink)
    gcolbert


    Sampletank 2.x or earlier is one of those programs that has UAC problems.  What version are you running that is failing with X2?


    Just look in the Software forum. People are really frustrated with IK Multimedia and its lack of updates for Sampletank. Infact its become a standing joke. The fault if IK Multimedia, not Cakewalk.

    Intel i7 3770K @4.4GHz, 32GB RAM, 240GB SSD System disk, 2 x 2TB and 1 x 1TB (with SSD Cache) HDD. Windows 10,  Sonar Platinum. Roland Quad Capture. 
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    #8
    icontakt
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    Re:Sonar X2 is a Bust 2013/05/24 10:46:42 (permalink)
    Indeed, CW tech support is not very responsive these days...



    Tak T.
     
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    #9
    stevec
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    Re:Sonar X2 is a Bust 2013/05/24 11:29:25 (permalink)
    Just look in the Software forum. People are really frustrated with IK Multimedia and its lack of updates for Sampletank. Infact its become a standing joke. The fault if IK Multimedia, not Cakewalk.

     
    Same thing in the Reaper forum...
     

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    #10
    gcolbert
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    Re:Sonar X2 is a Bust 2013/05/24 11:38:20 (permalink)
    Humm...  I can't get Sampletank 2.5.5 to install under Windows 8.  I guess Microsoft is a Bust.

    GLen
    #11
    daveny5
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    Re:Sonar X2 is a Bust 2013/05/24 12:04:13 (permalink)
    I can't get Sampletank 2.5.5 to install under Windows 8.



    Did you Run As Administrator?

    Dave
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    #12
    daveny5
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    Re:Sonar X2 is a Bust 2013/05/24 12:06:19 (permalink)
    Deleted duplicate.

    Dave
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    #13
    Brando
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    Re:Sonar X2 is a Bust 2013/05/24 12:09:35 (permalink)
    I have old CD's, DVD's and a couple of hard drives of old plugin and application carcasses that have been unable to keep up. Survival of the fittest in the soft synth world, and Sampletank died an inglorious death here quite a while ago. Not even installed currently.
    I agree with all those who said IK is lagging for an update - but at some point you just have to make the decision to move on and pick something else that you feel will be around for a while.
     



    Brando
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    #14
    slartabartfast
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    Re:Sonar X2 is a Bust 2013/05/24 13:14:48 (permalink)
    Sonar X2 is a Bust



    Naw, mate, that's not a bust.


    THIS is a bust:




    #15
    jsg
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    Re:Sonar X2 is a Bust 2013/05/24 13:40:58 (permalink)
    HeeBeeJeeBee


    1. Why does it take 30 days to get a response from the Cakewalk Help now that Roland has bought them? 2. Why when I tell them that this works in X1 Producer but is broken in X2 Producer do they tell me that it must be the other VST parties so ask them? I point out that it works in X1 but is broken in X2 and they still blame the other companies. 3. Why does X2 Producer break down after 24 tracks. After 24 VST and audio tracks, suddenly the keyboard is playing 5 tracks instead of the one chosen. Again I load 30 tracks into X1 and it works perfectly. 4. Why is the last X2 bug fix from 2012? 5. Is it possible that Roland wants to not compete in the professional DAW market so they are killing Sonar Producer? That is what it looks like to me. 6. I have been with Cakewalk since before Sonar, 1998...Cakewalk 5. Now I have to learn a new technology because of this. It is making my spirit sick.

    Tech support with CW is laughably slow.  Sometimes I get a response months after my inquiry.  On the contrary, MOTU has greatly improved its tech support, I often get same-day or next-day answers.
     
    Roland does seem to be ruining Cakewalk, or so it appears.  I hope I am proven wrong.  Are you absolutely sure you've exhausted user-error possibilites? 
     
    JG
    www.jerrygerber.com
     
     
    #16
    jamesyoyo
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    Re:Sonar X2 is a Bust 2013/05/24 16:09:49 (permalink)
    While I won't go that far to say its a bust....X2 has so many weird things happening in so many places that I am moving towards that conclusion.
    #17
    leebut
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    Re:Sonar X2 is a Bust 2013/05/24 17:15:41 (permalink)
    slartabartfast



    Sonar X2 is a Bust



    Naw, mate, that's not a bust.


    THIS is a bust:






    Do all upgrades look like that?


    Sonar X3; Sonar X2a Essential; Music Creator 6
     
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    #18
    leebut
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    Re:Sonar X2 is a Bust 2013/05/24 17:22:29 (permalink)

    If I'm not mistaken, Sonar has phone support. Maybe that would be quicker than waiting for an e-mail response.

    It seems that more companies have user forums (just like this), I think, to encourage its own customers to support each other without paying them. How dare customers interrupt support staff doing less work? Shame!


    Sonar X3; Sonar X2a Essential; Music Creator 6
     
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    #19
    Danny Danzi
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    Re:Sonar X2 is a Bust 2013/05/24 20:58:04 (permalink)
    jamesyoyo


    While I won't go that far to say its a bust....X2 has so many weird things happening in so many places that I am moving towards that conclusion.

    I used it on one of my little machines for quite a while just to make sure it was ok. It seemed ok so I added it to one of my big recording boxes. I've had so many weird things happen, I can't even remember them all nor do I know where to start. Thank God it's not crashing on me or anything, but man....+1000 on "weird things"! If there is an Xxx whatever they come up with next, the first thing off my box is X2. Not because it doesn't work...it's just too weird to comprehend.
     
    One of the things that bothers me right now....record a punch in. Slip edit one side. Go to edit/undo, it will say "undo recording" instead of "undo crop". If you click undo recording, it un-does the crop....but I'm finding little weird things all over that are just freaking me out.
     
    Would I call it a bust? Absolutely not. It's been incredibly stable for me and let me tell ya, I work these programs to death. But to me, "weird" describes X2....it's not a bust at all.
     
    -Danny

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    #20
    chuckebaby
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    Re:Sonar X2 is a Bust 2013/05/24 21:40:41 (permalink)
    im with danzi man.
    really stable, id just like to see it built apon and made better next time around.
    I think it has major potential and while I have been extremely successful with it,
    id like to see improvements in features.
     
    the one thing I am miffed about though is how some folks with top end computers are saying they're having stability issues
    and im running my main version on a super charged (OC) AMD phenom 2.
    I know people have had a hard time warming up to it and sometimes that makes us lose hope and just get so frustrated we want nothing to do with it.
     
    peep's that have been around remember when x1 was first released and that was nothing compared to this, as a matter of fact ive seen more of a surge in negative comments
    in the last 2 weeks than I did in the first 8 months of its release.
    why now the sudden surge in "this is unsable" ???
     
    well I think the news of a new version, has sent some users through the roof and left them with a feeling of abandonment.
    we don't even know whats coming, I still haven't seen this you tube video talking about a new release
    but what I hear the most more than anything is complaining of features or changes from x1.
    not stability issues.
    I can agree with some of those thoughts, I liked some of the features in x1 and wonder why they changed them myself but it is what it is or
    it isn't what it isn't. we have a version of x2 so we better get used to it or move on.
     
    to the op,give us your specs and explain your issues we might be able to help.
    seems funny your first post is a rant and you ask for no help ?
    new account to just to rant, you need tech support right?
    we have some of the best techs right here in this forum.
     
    your either a part of the problem or your wanting to fix the problem, true some problems cant be solved.
    but you can sure explore those routes now cant you?
    post edited by chuckebaby - 2013/05/24 21:51:35

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    #21
    Linear Phase
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    Re:Sonar X2 is a Bust 2013/05/24 21:52:55 (permalink)
    slartabartfast



    Sonar X2 is a Bust



    Naw, mate, that's not a bust.


    THIS is a bust:




    THAT IS SO HOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


    ( pardon me. )

    too many lasers...






    Sonar = audio editing ninja of a music software!

    #22
    Resonant Order
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    Re:Sonar X2 is a Bust 2013/05/25 00:12:34 (permalink)
    I think that people are coming out of the woodwork and complaining because they feel like they've given Cakewalk enough time to fix the problems. With the slip up of showing info that X3 was in development, people are starting to question if they were given their money's worth with the number of patches that have been issued for X2.

    For me, X2 is unstable. I use a lot of generative/tempo based vsti along with regular synths and outboard recording. X2 is easily the flakiest of the hosts I've been testing for the last three months when it comes to interfaces and tempo based effects. I use another host on the exact same machine, and everything works fine. If I'm just recording and mixing without the more cutting-edge vst plugs, then X2 usually behaves itself. But, once things get esoteric, even with something as mainstream as Reaktor, all hell seems to break loose.

    I'm still in the camp that believes 8.5.3 was the last great version of Sonar.


    I think people really just was reassurance that a patch is coming.

    "After silence, that which comes nearest to expressing the inexpressible is music." Music at Night, 1931- Aldous Huxley
    #23
    melmyers
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    Re:Sonar X2 is a Bust 2013/05/25 17:21:23 (permalink)
    Headings like "Sonar X2 is a Bust" just make those of us who have few Sonar X2a problems wonder what is wrong and what we can do to help. It's like standing at the door of a business saying, "Don't go in here! I don't like them," while other happy customers walk in and out. 

    Maybe the heading should be, "I'm frustrated with Sonar X2 and would like some help", or "What am I doing wrong?", or maybe even "Sonar X2 is a Bust FOR ME", but "Sonar X2 is a Bust" comes across as assumptive and spiteful...and is completely untrue.

    Browse this forum long enough, and you'll find several examples of people who started threads with headers like this...followed by responses that end up making X2 a wonderful program for the OP. Meanwhile, that nasty headline remains, to scare away others who might join the Sonar bandwagon and find that it performs great for them.

    The lack of computer specs makes some of us think the OP doesn't really want any help, but just to talk trash.

    A friend of mine has been griping for months that he can't watch YouTube videos at home. Then, I discover that he's running an ancient computer with Windows 98. There's no patch in the world that will fix that. I can't run my first version of Microsoft Word on the computer I have today. That's how it is. Get used to it.

    Whatever time zone the OP lives in, they've had plenty of time in the past day-and-a-half to post again and give some solid information which might lead to a solution for them. This forum is certainly packed with people who will happily come to the aid of any Sonar user who needs help, but you have to give them something to go on. 

    I've seen criticism on the forum of people who post their computer specs, as if those of us who do that are some sort of conceited braggarts. That's not it. The system I was immensely proud of the day I bought it has already been outdistanced by products that came out weeks later. I post my specs because when I have a question or problem, something in my specs may give someone else a clue as how to help me.

    Also, my specs may give someone who's having a problem a clue as to what kind of system they might need in order to be happy with X2. The program hasn't been perfect for me, either, but I have used many different recording programs, and in my experience I have found nothing but competitors who are less feature-packed and less perfect than Sonar X2. 


     


    Mel Myers
    Producer/Songwriter/Voiceover Talent
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    #24
    jsg
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    Re:Sonar X2 is a Bust 2013/05/25 17:51:35 (permalink)
    Danny Danzi


    jamesyoyo


    While I won't go that far to say its a bust....X2 has so many weird things happening in so many places that I am moving towards that conclusion.

    I used it on one of my little machines for quite a while just to make sure it was ok. It seemed ok so I added it to one of my big recording boxes. I've had so many weird things happen, I can't even remember them all nor do I know where to start. Thank God it's not crashing on me or anything, but man....+1000 on "weird things"! If there is an Xxx whatever they come up with next, the first thing off my box is X2. Not because it doesn't work...it's just too weird to comprehend.
     
    One of the things that bothers me right now....record a punch in. Slip edit one side. Go to edit/undo, it will say "undo recording" instead of "undo crop". If you click undo recording, it un-does the crop....but I'm finding little weird things all over that are just freaking me out.
     
    Would I call it a bust? Absolutely not. It's been incredibly stable for me and let me tell ya, I work these programs to death. But to me, "weird" describes X2....it's not a bust at all.
     
    -Danny

    Did you report this to CW Danny?
     
    JG
    www.jerrygerber.com
    #25
    rodreb
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    Re:Sonar X2 is a Bust 2013/05/25 18:27:31 (permalink)
    There are some things I'm less than thrilled about in X2.
    There are some things I miss from Sonar 8 and I'm having some stability issues but..... X2 a bust? Nah!
    There's enough about X2 that I really like and I have faith that Cakewalk will get the issues ironed out. So, I can't consider it a bust. Not by a long shot!



    ROD

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    #26
    jsg
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    Re:Sonar X2 is a Bust 2013/05/25 19:01:11 (permalink)
    rodreb


    There are some things I'm less than thrilled about in X2.
    There are some things I miss from Sonar 8 and I'm having some stability issues but..... X2 a bust? Nah!
    There's enough about X2 that I really like and I have faith that Cakewalk will get the issues ironed out. So, I can't consider it a bust. Not by a long shot!
    I too had so many problems with X1 that I simply didn't install it.  But X2a is working for me.  I thought that by getting rid of the little note icons on the staff view it would be much slower inputting midi notes.  But its not.  I use the following keyboard shortcuts:
     
    w = whole note
    h = half
    q = quarter
    e = eighth
    s = sixteenth
    t = thirty-second 
     
    Same with SHIFT = dotted note
    Same with CTRL = triplet
     
    MIDI inputting in the staff view is actually faster than in Sonar 7.  X2a is very stable, still some annoyances (colors don't work) some labeling discrepancies (in process menu, it's called "find/change", but in right-click context menu in staff view it's called "interpolate"), and a few other things.  But all in all, my opinion of what CW has done with Sonar is basically positive, the new interface is much cleaner, much easier on the eye. 
     
    There are some quirks due to the new tools.  For example, if the select tool is not selected first, you can't lasso material in the staff view for editing.  Thought it was a bug, but it's not.  
     
    I often wonder when people complain of bugs, are they really bugs, or is it user-error or some problem with their system? This stuff is very, very complex.  I too have made the mistake numerous times thinking there's a bug when it is my error.  Not that there are not bugs, there are.  But if people knew how to troubleshoot better, AND if people would bother to read the manual, they might find out how to resolve something more quickly.  I know this is true for me.
     
    JG
    www.jerrygerber.com
     
    #27
    leebut
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    Re:Sonar X2 is a Bust 2013/05/25 19:23:21 (permalink)
    For someone considering moving from Cakewalk's Music Creator 6 to SX2, this kind of thread headline makes me doubtful about the move.

    Sonar X3; Sonar X2a Essential; Music Creator 6
     
    Windows 7 Professional  (64-bit)
    ASUS M5A97 EVO R2; 8Gb DDR3 1866 Vengeance RAM; AMD FX 6300 CPU

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    #28
    John
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    Re:Sonar X2 is a Bust 2013/05/25 19:37:45 (permalink)
    Guys I think you ought to look up the OP's name. It has a meaning. 

    Best
    John
    #29
    maximumpower
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    Re:Sonar X2 is a Bust 2013/05/25 20:08:55 (permalink)
    leebut


    For someone considering moving from Cakewalk's Music Creator 6 to SX2, this kind of thread headline makes me doubtful about the move.

    FWIW I am enjoying X2. You can try the demo and see for yourself if it is going to work for you or not.

    Win 10 (64 bit), i7-2600k 3.4GHz , 8 GB RAM, SATA III (500GB SSD - System, 2TB WD Black - Data), Sonar Platinum x64, m-audio Profire 610

    #30
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