Strange anomaly when starting Bandlab assistant

Why am i getting this pop up box with Bandlab Assistant.
 
Cannot load picture so i type it out
 
 
                                         Javascipt error occurred in main process
                 Uncaught exeption
                Cannot find module'./events
                at module_ resolveFilename(module.JS:543:15
                at function.Module._resolveFilename(users:\john
                sammons\AppData\local\programs\bandlab-assistant\resources\electron.asar\commo....'12)
                at Function.Module._load(module.js:473:25)
                at Module.require(module.js586:17)
                at require (internal/module.js:11:18
                at App.app.on (C:\users\John
                 sammons\AppData\Local\Programs\band-lab assistant\resources\app.asar\index-win.js:229
                at emit Two (events.js: 131:20 
                atApp.emit (events.js: 214:7)
 
 
Anyone Know why I am getting this and what do I do to get rid  of It
I have a brand new fast machine so I should not be getting strange things I hope
 
 
If i shut down this box the bandlab assistant is there and my sonar platinum or bandlab has updated.
 
I find that error box annoying if calling up Bandlab assistant
 
Any help appreciated
 
 
All the best
john

Hi. I see the same thing on my end.

All the best.

Hey JohnBeeeeeeee   "That's a lot of help"!!

I noticed this myself, but in my case, I  pressed OK and the next page opened which was BA. Shortly before all this I  had a problem with updating CbB. It started updating by it self while I was  using AD2 in stand alone. There was an immediate white out of program..oh oh I've  seen this before.  Immediate crash.. Tried to reboot, which was always ok, this time black screen....oh oh this is worst. Shut off machine. Then the probs began. Could not boot system, it came up with a Miriad of different probs. Had to press f8 finally which allowed me to go back to last known good configuration. That appeared to take me back, but all seemed good. This all happened last night. I have not opened comp today, yet, so don't  know what to expect. Oh well.......any good deals on SSD's out there. Lol
MJ  

Maybe reinstall the latest Java Runtimes from Oracle?

michael diemer
What browser are you using? I got that message recently and I reset my 'internet safety zone' to default settings in Internet Explorer. It went fine after that. I've seen others saying the browser matters, and that BA works best on chrome. I would try different browsers, and try that setting in IE I mentioned.

Sorry if this seems a silly question, but what does the browser have to do with this? When I click on the Bandlab assistant on my desktop, it opens in its own small window which is not part of any browser window. I had the Javascript problem but got round it by uninstalling the latest BA and installing the previous version.
 
 

Hi
I have tried Google Chrome and is no different to Firefox .Still get this annoying popup Javerscript.
I would like to know how to get rid of it and this did not happen on the previous Bandlab assistant.
If Anyone at Bandlab is reading this. There is something annoyingly wrong with It as other people get this as well.
I have a new machine and nothing else plays up, just that assistant at the moment.
 
 
All the Best
John

Hello again,
Well, I  was able to remedy this once I  had gone back to earlier working configuration. I did reload my security software (Superantispyware), and found that a Trojan virus had joined in with the new update.....hhmmm, Singapore......probably a coincidence, even though I  haven't  seen a virus in a long long time. You might try doing a major scan to see if something snuck in. Just thinking......otherwise now when I  open BA, all is well with new edition running well. Hope you get to the bottom of this.
MJ 

Can anyone from Bandlab chip In!!

Hi chuck
 
The popup appears when opening the bandlab Assistant
The screenshot is above--------Javascipt error occurred in main process  etc.

 
Zargg pasted the screenshot above which is the same as mine.( nearly at top of page)
I have unloaded or uninstalled the assistant a couple of times now and reloaded and the same happens.
This did not happen on last update ,only this new one.
I also tried Malwarebytes and Norton ,but it does not show any virus.
It has got to be who made this update It leads me to believe. Cannot be anything else.
My machine is also upto date and it is a new fast one.
Scanned my whole computer.No Viruses
 
all the best
john
 

Hi Chuck
 
I do not have Java installed
I have heard java is not good.
So really this should not have happened as the previous assistant worked without  installing Java.
I have uninstalled the assitant for now.
 
All the Best
John

CB,
I only saw this when I  did a full scan with software, which I  had just loaded. I did not pay attention when I  was letting the software remove all things. You know, addware, Spyware and such. I did a deep scan, and only the protect software picked this up. Need I say  defender and firewall from MS did nothing about this. It could have been because I  had AD2 opened when the 'self appointed' BA decided to update without asking....like I  said, all is running good now. I will check virus software to see if it retained info about virus after deleteing.
Thanks for asking,
MJ 

The last assistant worked without loading this java thing with a smoking cup of coffee.
Why is the latest update got this exception????
It  goes to show it is down to the programmer.
 If things start going this way I will unload Bandlab and keep to Cubase.
I paid a lot of money for Sonar. I know it's bandlab now.
At least It would be nice for a Bandlab to comment and even look Into this.
Why is there no positive answer for this exception??????
It is full of people saying I am ok jack,but nothing positive.
 
All the best
John

You are right Matron.
If you use Bandlab Assistant- then Options -Quit, it opens up next time without the script error.
Big thanks for that.
So it is down to the bandlab programmers to sort that annoying problem out.
I hope nothing affects the update because of a little annoyance.
 
 
Hi Chuck
Columbian coffee please!!!
I will have a Budweiser and hope England can beat the pants off of Sweden, Mama Mia!!!
 
All the best
John