John
Forum Host
- Total Posts : 30467
- Joined: 2003/11/06 11:53:17
- Status: offline
Re: TECH SUPPORT Provided by Mr. Craig Anderton
2016/10/18 19:37:00
(permalink)
☄ Helpfulby jshep0102 2016/11/30 14:34:43
I have no problem with wanting CW support to be excellent. What I am so impressed by is how Craig was able to explain things in a way that was factual without being accusatory. No recriminations no posturing. Just solid solutions with an explanation.
Whatever was said afterward was to me unimportant. The issue which had really nothing to do the apparent problem the OP had was really his approach. How he arrived at this stage of frustration and the resulting op. Craig was able to cut through all that and after a rather buried description posted by the op an answer was forthcoming. I see a lesson in it. One we all can benefit from.
I believe this thread shows some of the very best this forum has to offer.
|
mettelus
Max Output Level: -22 dBFS
- Total Posts : 5321
- Joined: 2005/08/05 03:19:25
- Location: Maryland, USA
- Status: offline
Re: TECH SUPPORT Provided by Mr. Craig Anderton
2016/10/18 21:47:56
(permalink)
Whew, after Sir Les posted a concise 11-word post the other day I was worried he was deathly ill! Glad to see all is well :)
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
|
Sir Les
Max Output Level: -67 dBFS
- Total Posts : 1182
- Joined: 2012/07/09 04:56:19
- Location: MONTREAL, QUEBEC, CANADA,
- Status: offline
Re: TECH SUPPORT Provided by Mr. Craig Anderton
2016/10/18 22:52:04
(permalink)
Thanks Mettelus...Glad you read in to my books...on futile musings with Tech toys. And thanks all you wonderful folks whom provide assistance to the lessor knowing masses for free, and are here almost daily for those having issues! ..trying to get things going via help, being helpers..(we understand the gift that is a true attribute in our making spirit) well done !...Green tea, or coffee, beverages of choice, should be served now..with cookies and cake in the lounge. Union Break! Cheers! PS, I am deathly ill, and wish a wish of wishes, it would end making good music,good deeds done, and gaining a fine product of our making it good or better for good to come, of the goods given, with trust to always try harder to do Good always...makes blessing be bestowed upon us...to carry on creating Good or better onto all living things!...Trust eh? other wish...16oz cakewalk coffee cups, with fluffy warmer cozies! Regards. Sir Les
post edited by Sir Les - 2016/10/18 23:17:24
1. Intel 5960x 3.5mhz , ASUS x99 deluxe u3.1, Asus Thunderbolt ex II, G skills f4 3000 Memory 32GB , ADATA ssd 250GB Main Drive, Lots of WD Red 7200 Mechanical Drives with Black Drives, 14x multi optical Drive, LG Multi Blu Drive, 2X Extern WD Mybooks usb 3.0, AMD r7 270 video card, Motu 828x TB , Motu Midi XT. 2. USING MAC PRO, as win 10 has damaged 2 x99 systems 8.1 is also to blame for the final burnout trying to roll back! 3. Something Wonderful: https://1drv.ms/f/s!AlHkRy9cXBbYpQNvVBCt8r7fQ5PS
|
coolbass
Max Output Level: -89 dBFS
- Total Posts : 78
- Joined: 2014/12/20 15:41:59
- Status: offline
Re: NO MORE TECH SUPPORT FROM CAKEWALK
2016/10/19 00:31:37
(permalink)
bgl1
Thanks, Mr. Anderton.
Title to this Forum Thread is changed. Please let me know if the new title is acceptable to you and other forum viewers and managers.
I will gladly discuss internal bouncing issues with you, but should that be on a different thread? If so, how may I alert you?
Bruce
What about your thread at KVR? It has the same damaging and false title.
|
LJB
Max Output Level: -60 dBFS
- Total Posts : 1502
- Joined: 2009/07/29 10:31:31
- Location: South Africa
- Status: offline
Re: NO MORE TECH SUPPORT FROM CAKEWALK
2016/10/19 03:10:31
(permalink)
You might want to read my post regarding the help I got from Noel..
Ludwig Bouwer, One Big Room Studios.
--------------------
Cakewalk with all the trimmings / Win 10Pro 64 / Intel i7-7700 / Asus Prime Z270k / 16GB DDR4 / RME HDSP9652 / RME UFX / Black Lion Audio ADA8000 / ART MPA & ART Pro Channel / Focusrite Voicemaster Pro / Aphex 107
Check out my work at www.onebigroom.co.za
|
todd_bates
Max Output Level: -90 dBFS
- Total Posts : 28
- Joined: 2015/06/22 22:55:14
- Location: Lebanon, TN
- Status: offline
Re: NO MORE TECH SUPPORT FROM CAKEWALK
2016/11/30 13:47:52
(permalink)
I have had a love/hate relationship with the product since I started using it many years ago....but I have always had a love/love relationship with support and this forum!
|
ride57
Max Output Level: -90 dBFS
- Total Posts : 35
- Joined: 2012/08/15 22:21:19
- Location: Roy, WA
- Status: offline
Re: NO MORE TECH SUPPORT FROM CAKEWALK
2016/11/30 23:41:39
(permalink)
When I had a issue with auto payments, they went above and beyond what I expected. I was exchanging emails for at least a week, and they emailed and called the firm that they have for payments. They could have said "sorry, it's not our problem" but they didn't. So, AFAIK their customer service is great.
Doug
I7-4770, Asrock Z87 extreme4, 32g Gskillram, Samsung 840 120g SSD, Asus 210 silent video card, LG GH24 dvd reader /burner, Coolermaster M2 620w bronze PS, Coolermaster 120m CPU cooler, Fractal design R2 case, WD 1tb hdd WD1002FAEX. Windows 8.1 Roland VR-09, Roland GAIA, Novation Impulse 25, Alesis QX25, Arturia Minibrute, NovationBass Station II. SONAR PRO
|