Hey Jose,

I am still on ver: 6, and would like to upgrade to 8.5

I'm able to workaround the metronome, thanks for offering to assist :-)

I'm concerned about the amount of topics/discussions on such a very basic, simple yet important requirement (metronome).

Did you do a search of this forum (metronome)?
There are at least 300 hits on this issue, just a few examples: Click Here and: Click Here and: Click Here
 

Hey SongCraft,

Unfortunately, I'm not able to test the MIDI metronome because I don't have a hardware synth to route it to (just the MIDI controller in my signature).  But I'm not experiencing any of the issues described in those threads.  I have so far recorded 2 MIDI tracks in a fresh project with 6 VSTi's (3 x Dimension Pro, 1 x Session Drummer 3, 1 x True Pianos and 1 x TTS-1) without a hicup.  The Audio metronome doesn't miss any beats nor does it sound out of tempo after/before recording.

However, I do remember the issue with the metronome being silent in the first beat of the first bar, but that was a LONG time ago.  I believe Cakewalk fixed that back then (can't remember exactly when though).  But, so far so good (at least with the Audio Metronome).  To me, it sounds like the timing issues might have to do with not setting up the correct manual latency correction needed.  Today Sonar has better ASIO Latency Compensation, so I'm guessing this is why the issue hasn't surfaced as much.  Anyways, that's just my guess of the issue.  And, again, no prolems here.

Take care!
 
 
 
EDIT:  Just wanted to add that I started recording at measure 1, with a 1 measure count-in.  Also, even though I only recorded two tracks, I did several takes of them (about 10 total) to test the metronome.
 
 
 
 
 

I don't use it either. I use the included PIP--poope.audio click, but I have test the MIDI-click also with SONAR 8, with a hardware synth & Alesis SR16, worked fine...

Interesting comparing Noel and Bflips posts re the ToonTrack conundrum.

I await the outcome with hope but also expectation of a long wait - In the meantime my wonderful free upgrade is proving to be extremely useful in the summer (as a chocolate fireguard) but I can forsee its usefulness reducing as the evenings grow colder.

And yes, BOTH developers should be working their butts off on bugfixes first and new toys second.
We are still driving around with only 3 wheels & apparently in some cases a square steering wheel, too.
*sigh*

SongCraft


Willy Jones [Cakewalk]

I've been having issues with accessing my details (eStore) since Sept 16. Plus I have sent three Emails, posted in the appropriate thread and still no reply.

Also, just to add further insult to me, I posted a very simple short question on this thread and get ignored!

Please send me a PM with your details and I'll get you synced up directly with someone in Customer Service.  My day is spent something like 99.9999% in tech support and .0000000001% checking out the forum I can't possibly catch every post.

You come along and posted a general 'Obvious' message to everyone about 'how to report bugs'

I wish it was that obvious for everybody, it would make our lives here a lot easier!

Thanks for understanding,

Duplicate post

Willy Jones [Cakewalk
]

I got zero feedback from Cakewalk

Hi Steven,

I personally replied to your report on 3/5/09 as did Noel when you originally posted about the issue: http://forum.cakewalk.com/tm.aspx?m=1643436

Willy,
 
You are right about the 3/5/09 reply (email), except that all it says is:
 
"Thank-you very much for your detailed report – as a developer I’m sure you can appreciate how helpful a detailed repro case is.  We are investigating this and hope to address it in the future."
 
That still doesn't tell me whether someone tried to reproduce it, whether it was successfully reproduced, triaged, or any status whatsoever. I have no way to follow up, because every time I post a message in the forum asking for an update, the same thing happens - I still get no actual feedback on the bug status itself.
 
So my original point that I wasted all that time and effort still stands. I certainly won't bother the next time I run into a Sonar bug that seems like it could be the root of all sorts of nasty behavior.

That still doesn't tell me whether someone tried to reproduce it, whether it was successfully reproduced, triaged, or any status whatsoever. I have no way to follow up, because every time I post a message in the forum asking for an update, the same thing happens - I still get no actual feedback on the bug status itself.

Hi Steven,

Per our Terms of Service we do not and cannot monitor every thread in the forum.  There is a sticky at the top of the forum outlining the methods to contact us directly.

You do have a way to follow up, simply reply to the e-mail I sent.  Pre-SONAR 8.5 emails were sent out for problem reports, all it takes is a reply and someone will follow-up with you.  The current version of the problem reporter allows you to track the status online and automatically emails you when the status is changed in our system with any notes.

Best,

Thanks Willy

I have contacted you!

Pre-SONAR 8.5 emails were sent out for problem reports, all it takes is a reply and someone will follow-up with you.  The current version of the problem reporter allows you to track the status online and automatically emails you when the status is changed in our system with any notes.

I'm sorry, I was not very clear.  You will need to reply to the email that was sent to you.  Only new problem reports will be able to check their status online.  (Yes we do realize we need to get all of the previous reports into the new database unfortunately we have not yet had the chance to enter them all)

Best,

My apologies for going off topic.

Mod Bod

Toontrack says it will NOT work in 64 bit

What they say is that it is supported in a 32 bit environment.  Toontrack and FXpansion both word it about the same way when they inform the user what the intended environment is.  Some users venture into uncharted territory and have success  but they are pretty much on their own.
 
If you open the help files, Toontrack lists the names of the beta testers.  This is the number of testers spread across the different 32 bit platforms - PC and Mac.
 
I think that the users who pioneer new updates should just take a deep breath and relax and let Cakewalk work out the problem with their adapter.  If they can't wait, Jbridge is an alternative adapter.  Let them consider the term "adapter" (or bridge).  An adapter is used to fill the gap between two items that don't normally connect together.  The developers of the adapter must measure and assess the needs of the two main components before advertising that one size fits all.  Otherwise all they have to do is advertise that it doesn't work with certain products.

---

Noel,

Don't get me wrong either.  I fully understand that not all bugs are gonna be found by the beta testers cause of all the variations and permutations in workflow that exist.  But I'm still in awe about how this one slipped through.  You guys introduced the first 64 bit DAW in 2005, so I think you've had time to build a substantial 64 bit beta testing team.  If not, then you guys better step on it, cause 64 bit is not the future anymore.  It is the now!  And I mean this in the most respectful way.

On the other hand, I'm not putting all the blame on you either.  You guys have been at the forefront of 64 bit technology and I really appreciate that.  32 bit should've been legacy by now, yet we're still struggling through the process towards 64 bit (not your fault at all).  However, by now I would've expected an equally divided beta team for both the 32 and 64 bit version of Sonar.  So it's just a surprise to hear this is not the case.

Take care Noel! :-)

Hi Jose,

I owe you a debt of gratitude as well.  However, it seems that you contradict yourself in your post to Noel.  At first you argue that 64 bit is here now, but admit that "...we're still struggling through the process towards 64 bit..."  I would not blame beta testers for all or any of our woes when we finally get a new update/upgrade.  After all, no one is perfect and not all environments are created equal.

Kind regards,


tecknot

tecknot

Hi Jose,

I owe you a debt of gratitude as well.  However, it seems that you contradict yourself in your post to Noel.  At first you argue that 64 bit is here now, but admit that "...we're still struggling through the process towards 64 bit..."  I would not blame beta testers for all or any of our woes when we finally get a new update/upgrade.  After all, no one is perfect and not all environments are created equal.

Kind regards,


tecknot

Hey Technot,
 
It is my pleasure to serve this community.  And you're right about that contradiction.  The thing is that 64 bit feels so close, yet sometimes so far away.  I say this because we have an almost completely native 64 bit DAW (Sonar) with a few of 3rd party developers making the transition, yet some (i.e. ToonTrack) haven't ported their plugins to native 64 bit.  So it's like we move two steps forward, but go back one.  See what I mean?  64 bit is the now, but we're still struggling to make it permanent, and that's the point I was trying to make.  I think this is the longest bit transition yet, but I'm hoping we'll ge through it by next year.
 
Take care!

Cakewalk replied me about the bug I've mentionned on post #42 of this thread. They are not able to reproduce the bug. Yet I can reproduce the bug on 3 different machines, on VISTA 32 and XP 32, using SONAR 8.5.1

Please refer to post #42 of this thread and please confirm the bug.

Thanx

DjiDoe

Thanx DarinBad & Jose

So Cakewalk, I'm not alone !

scottfa


I don't see Toontrack as being part of the problem. The company never said anything about supporting 64 bit.
But Cakewalk has 32 bit to 64 bit plastered everywhere! So CW has to take some heat. I mean how popular does a 32 bit plug in have to be to be tested? Especially a drum sampler! It is a prime candidate for more RAM!!
Actually, it would be refreshing for a company to just write " Yes, we should have tested it. We screwed up.We will test ASAP, and sorry for the delay."

According to this part of the Sonar X64 FAQ, it doesn't have to popular at all.

What if my favorite plug-in manufacturer does not provide 64-bit versions?

This is where SONAR's BitBridge™ comes in. BitBridge enables the use of 32-bit VST effects and instruments in SONAR's 64-bit environment. BitBridge technology extends the viability and use of your favorite VST plug-ins; ensures future compatibility of freeware, even for the most obscure, independently developed shareware plug-ins.

I have some thoughts on why the Toontrack stuff suddenly doesn't work in this new version, but I'll not post them as I'm sure they'd be dismissed. But, corporations decide strange things behind closed doors - that's all I'll say.