siger
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Very, very disappointed
I've used Cakewalk and Sonar since 1990, and I've always been happy with most of it. I've done probably about 120 full-fledged projects with it, and promoted it to many colleagues and associates with pride.
This X1 thing is a whole other story. It has been a problem from the very beginning. It is certainly not ready for the market that it sells to, in my opinion (the "any PC, any interface" market).
From download distribution and the inherent capability for data transmission errors to DVD install disks with data errors, to crashes in a whole variety of situations, to incompatibility with major soft-synths and audio plugins (that work fine with Sonar 8), to overlooked installation problems with Dimension -- it's been a frustrating nightmare, as far as software goes.
I'm a veteran on PCs and with multimedia software from the very top shelf. I have used Sonar 8 with Adobe Premier Pro and other complex packages with nary a real complaint. Again, I loved Sonar while my colleagues were telling me to use ProTools. But now, now it is over with me and Sonar.
If one is "stuck" with a package due to all his projects being locked-in to that software, that is unfortunate. I have Sonar 8 on a dual-boot system and can, for now, go back any time I need to work on older projects. For my future, though, I'm gone from this batch of issues. I have identical systems (hardware) with ProTools, Samplitude 11 (what a wonder) and, just to check it out, Reaper. Not one of them has had one single crash, incompatibility or limitation with any of my software.
I didn't even have to ask "Why stay?" There is no reason to be locked to a PC trying to get a DAW to work when so many others work just fine.
This may be hastily and defensively labeled a "vent", but also it is a valuable piece of the overall customer status situation that someone looking here to evaluate purchasing this product can read and think about. And for any arguments about me commenting on X1 this way, I'll stop if I get my $99 back.
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bapu
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Re:Very, very disappointed
2011/04/08 11:52:03
(permalink)
Welcome to the forum. Goodbye.
post edited by bapu - 2011/04/08 11:53:06
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Re:Very, very disappointed
2011/04/08 11:53:45
(permalink)
Hi Siger,
Sorry you're having trouble.
Please use the Problem Reporter to submit your issues.
Also, feel free to use this forum to ask specific questions.
There's a chance someone will be able to help you.
Best,
-z
Zyler Vega
Quality Assurance Engineer DSP Beta Administrator
Cakewalk, Inc.
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Zo
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Re:Very, very disappointed
2011/04/08 12:00:24
(permalink)
bapu
Welcome to the forum.
Goodbye.
Still LOL ........Bapu you made my day with this one !!!
For sale (PM me) : transfert ilok includedEventide Ultrachannel make offersSoftube Summit EQIK Neve 1081 , Neve precision Comp/LimEastWest GoshtwriterSoundforge Pro 12
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Jumbicat
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Re:Very, very disappointed
2011/04/08 12:05:24
(permalink)
"someone looking here to evaluate purchasing this product can read and think about. And for any arguments about me commenting on X1 this way, I'll stop if I get my $99 back."
I'll repeat here on this thread what I've stated before.
I paid full price for Sonar X1 $350...and would do it again. I used Pro audio 9.0 so didn't have the $99 upgrade option. Which by the way adds up to a couple weeks worth of eating lunch out.
Ditto on Welcome, Goodbye
Win7Pro64Bit-AMD-1090t -4 GIG OC DDR3-2k-GTX-465-C300 SATA6-SSD 64G-Sonar 8.5,X2a - Pro Tools Digi-001, a few Axon controllers http://soundcloud.com/jumbicat
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rm5700@optonline.net
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Re:Very, very disappointed
2011/04/08 12:27:02
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It's funny how you've been using it for like 20 years or so, and it's your first post.
Sonar X3 Producer, Toxic Biohazard IV, Rayblaster, Minimonsta, OP-X Pro II, kHS ONE, Melodyne Editor, Saurus, ElectraX, LuSH-101, Gladiator 2, Rapture, Dimension Pro, Wusikstation 7, Nemesis, impOSCar2, Sampletank2xl, SonikSynth2, Battery 3, M-Audio Oxygene 25 and Audiophile 2496 http://soundcloud.com/examigan
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bsteven
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Re:Very, very disappointed
2011/04/08 12:34:03
(permalink)
I'm trying hard to remain to loyal to Cakewalk and Sonar because this is a hobby for me. I know and enjoy using the interface, and music is not how I earn my living (If it were, I would have been gone a long time ago). I must say, however, the people on this forum seem to be sticking their head in sand when they dismiss the multitude of comments such as the OP. When there are problems even where they did not exist before in previous versions (i.e chord chart fonts, snap to/by in staff view), and when the chord chart problem even appears in the user manual and no one did anything about it, there is very real problem with the quality control at Cakewalk. It's no wonder they are looking for a new senior engineer (somebody had to be the fallguy for the preemie baby called X1).
I've said it before, and I'll say it again. Businesses that don't handle their business, should lose business. If they don't, they won't get better.
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tghRF
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Re:Very, very disappointed
2011/04/08 12:41:45
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rm5700@optonline.net
It's funny how you've been using it for like 20 years or so, and it's your first post.
Well this is my second message and I have been using Cakewalk products for at least 15 years off and on. How is this at all relevant?
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GIM Productions
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Re:Very, very disappointed
2011/04/08 12:43:34
(permalink)
It is certainly not ready for the market that it sells to, in my opinion (the "any PC, any interface" market).
It's not true!!!!!
I use in my home studio Focusrite Saffire Pro 26 i\o and in main studio RME Fireface 800 and Saffire Pro 40 and X1 is perfect!!!!!
My only problem in X1 is Liquid Mix compatibility but all the rest is awesome!!!
You are veteran of PC stuff....try to change some stuff in your system....
Good luck!!
Roby
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The Maillard Reaction
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Re:Very, very disappointed
2011/04/08 12:44:44
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rm5700@optonline.net
It's funny how you've been using it for like 20 years or so, and it's your first post.
I don't get it. What was the funny part?
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Gary McCoy
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Re:Very, very disappointed
2011/04/08 12:59:50
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mike_mccue
I don't get it.
What was the funny part?
I dunno, but your avatar sure cracks me up.
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bsteven
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Re:Very, very disappointed
2011/04/08 13:09:20
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Why is it that that you have to be aspiring blogger to be taken seriously on this forum? For the most part it's a waste of time, since none of you have the power to change the program in any way, and there is nothing that you can say that can't be found with a simple search of the Users Manual. double ppost
post edited by bsteven - 2011/04/08 13:19:17
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brundlefly
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Re:Very, very disappointed
2011/04/08 13:11:11
(permalink)
Zyler VegaSorry you're having trouble. Please use the Problem Reporter to submit your issues. The problem with this suggestion is that the ratio of time it takes to report a problem to the time it takes to find one these days is about 10:1. I could literally have spent 100 hours reporting problems in X1 alone if I had the patience and could afford the time. I've given up reporting all but the most egregious and persistent issues. Life really would be so much easier if Cakewalk would just make the Problem Reporter searchable so users could find an existing report, and add their names to an "affected users" list, maybe with an option to add comments if they have a different or clearer way of describing or demonstrating it. The Problem Reporter makes me absolutely crazy. At the very least, you could incorporate a cookie to remember the user profile, product info and system config based on user login so we don't have to enter all of that every time. Also when status updates are sent to us, we need to be able to reply to those directly. I've had to resubmit several reports because issues were closed as Fixed, Working as Intended, or Not Reproducible when they were not in fact fixed and when every forum member who has tried it can reproduce it, and agrees it can't possibly be WAD. It's extremely frustrating when that happens, and support tells you to submit a new problem report.
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Stevethesearcher
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Re:Very, very disappointed
2011/04/08 13:24:00
(permalink)
siger
I've used Cakewalk and Sonar since 1990, and I've always been happy with most of it. I've done probably about 120 full-fledged projects with it, and promoted it to many colleagues and associates with pride.
This X1 thing is a whole other story. It has been a problem from the very beginning. It is certainly not ready for the market that it sells to, in my opinion (the "any PC, any interface" market).
From download distribution and the inherent capability for data transmission errors to DVD install disks with data errors, to crashes in a whole variety of situations, to incompatibility with major soft-synths and audio plugins (that work fine with Sonar 8), to overlooked installation problems with Dimension -- it's been a frustrating nightmare, as far as software goes.
I'm a veteran on PCs and with multimedia software from the very top shelf. I have used Sonar 8 with Adobe Premier Pro and other complex packages with nary a real complaint. Again, I loved Sonar while my colleagues were telling me to use ProTools. But now, now it is over with me and Sonar.
If one is "stuck" with a package due to all his projects being locked-in to that software, that is unfortunate. I have Sonar 8 on a dual-boot system and can, for now, go back any time I need to work on older projects. For my future, though, I'm gone from this batch of issues. I have identical systems (hardware) with ProTools, Samplitude 11 (what a wonder) and, just to check it out, Reaper. Not one of them has had one single crash, incompatibility or limitation with any of my software.
I didn't even have to ask "Why stay?" There is no reason to be locked to a PC trying to get a DAW to work when so many others work just fine.
This may be hastily and defensively labeled a "vent", but also it is a valuable piece of the overall customer status situation that someone looking here to evaluate purchasing this product can read and think about. And for any arguments about me commenting on X1 this way, I'll stop if I get my $99 back.
Siger- I am sorry to hear about your experience with Sonar X1 and I understand your frustration. I thought your post was written well and in no way was it a mindless rant. I fully urge you to send every single problem that you have experienced to Cakewalk. I am one of those who are hanging on before committing to Sonar X1. There is no way I am upgrading until there are at least another two updates. It is quite clear from your post as well as many others that I have read that Sonar X1 needs more work before it can be considered stable. I realise that there are a lot of people running it with no problems but as long as some people are having problems with it thats enough to make me wait. I want to get X1. Its my intention to get it but only when I feel confident about doing so. At the moment I just dont have that confidence. I personally am grateful for your post. Everyone who complains puts more pressure on Cakewalk to get it right. That in the end will get X1 to where we all want it to be.
post edited by Stevethesearcher - 2011/04/08 13:26:29
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The Maillard Reaction
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Re:Very, very disappointed
2011/04/08 13:26:42
(permalink)
Gary McCoy
mike_mccue
I don't get it.
What was the funny part?
I dunno, but your avatar sure cracks me up.
It's the Mr Fix It Wrench isn't it? I wish I spelled better :-)
post edited by mike_mccue - 2011/04/08 14:24:15
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chuckebaby
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Re:Very, very disappointed
2011/04/08 13:35:30
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another great post by someone who doesnt even describe his problem..if your such a vetern with p.c.'s maybe you could try by explaining your situation rather than coming on here on your first ever post and threatening to give it all up..see if i was having problems i would try to use this forum to my advantage as some very smart people in here..your post reeks of a troll like attitude where an example:if my girlfriend cheats on me ,im going to spread her name all around town .sorry to hear about your problems..but then again what are your problems?
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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vintagevibe
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Re:Very, very disappointed
2011/04/08 14:06:51
(permalink)
rm5700@optonline.net
It's funny how you've been using it for like 20 years or so, and it's your first post.
That is sooo tired and has nothing to do with anything and yet it always creeps in. 
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vintagevibe
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Re:Very, very disappointed
2011/04/08 14:16:25
(permalink)
chuckebaby
another great post by someone who doesn't even describe his problem..if your such a vetern with p.c.'s maybe you could try by explaining your situation rather than coming on here on your first ever post and threatening to give it all up..see if i was having problems i would try to use this forum to my advantage as some very smart people in here..your post reeks of a troll like attitude where an example:if my girlfriend cheats on me ,im going to spread her name all around town .sorry to hear about your problems..but then again what are your problems?
You post is probably why he doesn't report all his problems. Anyone who is unhappy is a suspected troll. If he doesn't have the luxury of stopping his production to endlessly troubleshoot on a forum that disses anyone who says negative things about Sonar, well that just proves he's a troll. X1 is a nightmare for many people. I use 8.5 as a significant part of my income and I refuse to spend my time troubleshooting or relearning a new program for no worthwhile reason. 
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subtlearts
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Re:Very, very disappointed
2011/04/08 15:27:08
(permalink)
Anyone who has no previous forum presence and declares as their first ever post that X1 is completely non-functional and broken and incompatible with major plugins, without giving a single specific example, gives no system information and doesn't seem to be asking for any kind of help, proclaims that this is a valuable contribution, and finally threatens to continue venting in this fashion unless refunded his upgrade fee... is a suspected troll, yes.
This commentary about the forum being intolerant of anyone saying anything negative is quite silly and simply not true. By and large, people here are happy to help those who seem to want help and are polite about it and give some kind of information to work with, but somewhat less receptive to pointless ranting. Is that really so very surprising?
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John
Forum Host
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Re:Very, very disappointed
2011/04/08 15:33:42
(permalink)
Its amazing the different views a single post can elicit.
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The Maillard Reaction
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Re:Very, very disappointed
2011/04/08 15:40:24
(permalink)
"Anyone who has no previous forum presence and declares as their first ever post that X1 is completely non-functional and broken and incompatible with major plugins, without giving a single specific example, gives no system information and doesn't seem to be asking for any kind of help, proclaims that this is a valuable contribution, and finally threatens to continue venting in this fashion unless refunded his upgrade fee... is a suspected troll, yes." Or (s)he could simply be....  another paying customer.
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chuckebaby
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Re:Very, very disappointed
2011/04/08 15:43:38
(permalink)
vintagevibe
chuckebaby
another great post by someone who doesn't even describe his problem..if your such a vetern with p.c.'s maybe you could try by explaining your situation rather than coming on here on your first ever post and threatening to give it all up..see if i was having problems i would try to use this forum to my advantage as some very smart people in here..your post reeks of a troll like attitude where an example:if my girlfriend cheats on me ,im going to spread her name all around town .sorry to hear about your problems..but then again what are your problems?
You post is probably why he doesn't report all his problems. Anyone who is unhappy is a suspected troll. If he doesn't have the luxury of stopping his production to endlessly troubleshoot on a forum that disses anyone who says negative things about Sonar, well that just proves he's a troll. X1 is a nightmare for many people. I use 8.5 as a significant part of my income and I refuse to spend my time troubleshooting or relearning a new program for no worthwhile reason.
normaly when i see someone without a signiture set up there not looking for help or to help. .but i guess we all have different views on what proffessional is.so sad to see you warding off almost everyone on this thread for this user who created an ccount today to lash out.is what you did too?did you create your account so you could complain about how difficult it is using software...i guess we have different views on how we should start our first post..mine was "hi im a newbie and im looking to find some informaition on a problem i have"..what was yours?im sure if this is what you call professional considering you are clearly stating you are one.than i wouldnt want to do buisiness with someone like that. the people with real complaints..those people are different..those are sonar users who want to help themself..even in there time of frustration you can still sence a need of wanting to work their problems out.but then we have those trolls who dont state their problems they complain about how bad their cakewalk software is and even seem to avoid the problem in question.interesting the you stick up for behavior like this...hmmmm? as far as learning a new program for no apperent reason?good thing your speaking for yourself.
post edited by chuckebaby - 2011/04/08 16:15:30
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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chuckebaby
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Re:Very, very disappointed
2011/04/08 16:20:20
(permalink)
siger
I've used Cakewalk and Sonar since 1990, and I've always been happy with most of it. I've done probably about 120 full-fledged projects with it, and promoted it to many colleagues and associates with pride.
This X1 thing is a whole other story. It has been a problem from the very beginning. It is certainly not ready for the market that it sells to, in my opinion (the "any PC, any interface" market).
From download distribution and the inherent capability for data transmission errors to DVD install disks with data errors, to crashes in a whole variety of situations, to incompatibility with major soft-synths and audio plugins (that work fine with Sonar 8), to overlooked installation problems with Dimension -- it's been a frustrating nightmare, as far as software goes.
I'm a veteran on PCs and with multimedia software from the very top shelf. I have used Sonar 8 with Adobe Premier Pro and other complex packages with nary a real complaint. Again, I loved Sonar while my colleagues were telling me to use ProTools. But now, now it is over with me and Sonar.
If one is "stuck" with a package due to all his projects being locked-in to that software, that is unfortunate. I have Sonar 8 on a dual-boot system and can, for now, go back any time I need to work on older projects. For my future, though, I'm gone from this batch of issues. I have identical systems (hardware) with ProTools, Samplitude 11 (what a wonder) and, just to check it out, Reaper. Not one of them has had one single crash, incompatibility or limitation with any of my software.
I didn't even have to ask "Why stay?" There is no reason to be locked to a PC trying to get a DAW to work when so many others work just fine.
This may be hastily and defensively labeled a "vent", but also it is a valuable piece of the overall customer status situation that someone looking here to evaluate purchasing this product can read and think about. And for any arguments about me commenting on X1 this way, I'll stop if I get my $99 back.
by the way mr. vintage vibe...did you read this last quate?.."ill stop if i get my 99 back".in other words thank you for the software can i have back my money even though everyone else has to pay for it.your really sticking up for this behaviour?seriously?..thats just wrong.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Bub 
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Re:Very, very disappointed
2011/04/08 16:23:08
(permalink)
subtlearts
This commentary about the forum being intolerant of anyone saying anything negative is quite silly and simply not true.
Uh ... ah, never mind.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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thomasabarnes
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Re:Very, very disappointed
2011/04/08 16:28:06
(permalink)
Welcome to the forum. Goodbye. I love BaPu. 
 "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant. SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
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Kroneborge
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Re:Very, very disappointed
2011/04/08 16:30:31
(permalink)
brundlefly
Zyler Vega
Sorry you're having trouble. Please use the Problem Reporter to submit your issues.
The problem with this suggestion is that the ratio of time it takes to report a problem to the time it takes to find one these days is about 10:1. I could literally have spent 100 hours reporting problems in X1 alone if I had the patience and could afford the time. I've given up reporting all but the most egregious and persistent issues.
Life really would be so much easier if Cakewalk would just make the Problem Reporter searchable so users could find an existing report, and add their names to an "affected users" list, maybe with an option to add comments if they have a different or clearer way of describing or demonstrating it.
The Problem Reporter makes me absolutely crazy. At the very least, you could incorporate a cookie to remember the user profile, product info and system config based on user login so we don't have to enter all of that every time.
Also when status updates are sent to us, we need to be able to reply to those directly. I've had to resubmit several reports because issues were closed as Fixed, Working as Intended, or Not Reproducible when they were not in fact fixed and when every forum member who has tried it can reproduce it, and agrees it can't possibly be WAD. It's extremely frustrating when that happens, and support tells you to submit a new problem report.
+1000
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siger
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Re:Very, very disappointed
2011/04/08 16:37:24
(permalink)
rm5700@optonline.net
It's funny how you've been using it for like 20 years or so, and it's your first post.
Is it funny? Is it as funny as someone who's talking to a 20-year user making irrelevant comments to act like Sherlock Holmes?
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bapu
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Re:Very, very disappointed
2011/04/08 16:39:23
(permalink)
mike_mccue
rm5700@optonline.net
It's funny how you've been using it for like 20 years or so, and it's your first post.
I don't get it.
What was the funny part?
He did not mention Bapu.
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siger
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Re:Very, very disappointed
2011/04/08 16:42:13
(permalink)
GIM Productions
It is certainly not ready for the market that it sells to, in my opinion (the "any PC, any interface" market).
It's not true!!!!!
I use in my home studio Focusrite Saffire Pro 26 i\o and in main studio RME Fireface 800 and Saffire Pro 40 and X1 is perfect!!!!!
My only problem in X1 is Liquid Mix compatibility but all the rest is awesome!!!
You are veteran of PC stuff....try to change some stuff in your system....
Good luck!!
Roby
It's good to hear this kind of statement, really. All the smartass folks on here would turn pale at my advocacy for Sonar and Cakewalk over the years. I'm glad yours is working. My system was made for me by a company that makes PCs for DAWs! They made it for me for WAY over the price of normal PCs, and (I have three) it ran Sonar almost perfectly before. It runs the other big names perfectly, too. It just is not ready. Maybe it never will be. Heck, core design issues don't ever get right with patchwork fixes making up the whole body of code after a year. The buddy system here is quite nauseating. There should be a bit more moderation here. Many of these guys are just hanging out kissing up to each other. It is an odd, pissy feeling here.
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siger
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Re:Very, very disappointed
2011/04/08 16:42:55
(permalink)
bapu
Welcome to the forum.
Goodbye.
I would have never acknowledged your welcome, Mr. Mouth, so no need for a goodbye.
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