fjz
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Re: Waves plugins problems - Need Some Help
2017/04/16 18:35:50
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fjz
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Re: Waves plugins problems - Need Some Help
2017/04/17 15:22:18
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Well... I've done all of the tweaks as per the Sweetwater link from msorrels, as well as the tweaks from gswitz's video. I tried to update my usbport.sys drivers through the Microsoft hot fix (KB2529073), but it won't install... it tells me that it's not for my system (weird). But a little research shows that others have had the same problem with this hot fix.
Still having major dropout issues... with AND without Waves plugin present.
Also, have tried again with the Waves licenses on a usb stick and disabled the NIC. Same dropout results.
I almost at the point of parking the licenses on the cloud, and running a restore to just before I started this little venture. I really like TrueVerb and SuperTap, but this is starting to look like it's more trouble than it's worth.
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jbraner
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Re: Waves plugins problems - Need Some Help
2017/04/17 15:33:33
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I really like TrueVerb and SuperTap, but this is starting to look like it's more trouble than it's worth. But this isn't just the Waves plugs causing problems is it? It probably *is* worth going back to a restore point, if everything was working fine -and get everythign OK again. Then you can re-install the Waves plugins. But this doesn't sound like a Waves problem...
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fjz
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Re: Waves plugins problems - Need Some Help
2017/04/17 16:08:18
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jbraner
I really like TrueVerb and SuperTap, but this is starting to look like it's more trouble than it's worth.
But this isn't just the Waves plugs causing problems is it?
It probably *is* worth going back to a restore point, if everything was working fine -and get everythign OK again. Then you can re-install the Waves plugins.
But this doesn't sound like a Waves problem...
Well I don't know for sure what's causing it... but it does seem like the problems started after I installed the Waves plugs. And it seems to have gotten worse after making tweaks to try to correct things. I'm running out of ideas. I have seen that some people around here have had similar problems with Waves, but for the most part, I think people use them with no glitches. I do find it curious though, that Waves only support the vst3 format for X3e and Platinum. http://www.waves.com/support/tech-specs/supported-hosts
SONAR X3e Producer (64-bit) | Scarlett 6i6 (1st Gen) | Xeon W3520 | 12 GB | Win 7 Pro SP1 (64-bit)
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jbraner
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Re: Waves plugins problems - Need Some Help
2017/04/17 17:41:15
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I do find it curious though, that Waves only support the vst3 format for X3e and Platinum. That usually means these are the only ones they tested on.
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fjz
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Re: Waves plugins problems - Need Some Help
2017/04/17 19:12:02
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jbraner
I do find it curious though, that Waves only support the vst3 format for X3e and Platinum.
That usually means these are the only ones they tested on.
Ah... Fair enough.
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fjz
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Re: Waves plugins problems - Need Some Help
2017/04/17 19:42:06
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Just a thought I'm having...
Does anybody know of a different usb driver I can try for my sound card? It's a Scarlett 6i6 (1st gen), and the current driver that is listed in the MixControl software (help -> about) is 2.5.1. Is there another driver available that maybe is a little harder to find on the Focusrite site? All I see in the download section for my interface is the Scarlett Mix Control 1.8. Maybe I'm missing something?
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msorrels
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Re: Waves plugins problems - Need Some Help
2017/04/18 02:26:33
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It sounds like you are running the Scarlett 6i6 2nd gen drivers on your 1st gen hardware? That doesn't sound like a good plan. Might be better to uninstall all the Focusrite software, reboot and reinstall the 1.8 version that matches the hardware.
Fixing your USB problems are still necessary though. Doesn't seem like this problem really has nothing specific to do with Waves plugins. If your system did work correctly in the past (seems doubtful to me, but OK) perhaps rolling back would be a good idea.
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fjz
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Re: Waves plugins problems - Need Some Help
2017/04/18 02:40:52
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msorrels
It sounds like you are running the Scarlett 6i6 2nd gen drivers on your 1st gen hardware? That doesn't sound like a good plan.
The MixControl 1.8 version was what I installed when I got my interface. The 2nd Gen was not out yet, and I never installed any other software for my sound card since that first and only install. I believe 1.8 is the version for the MixControl sofware, but the actual driver version it installed was 2.5.1 (at least it was for me at the time). I'm open to any other ideas on fixing my usb problems.
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SGodfrey
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Re: Waves plugins problems - Need Some Help
2017/04/18 08:44:14
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I'm not really an expert but I did have some dropouts, clicks and pops recently and found the most comprehensive and easy-to-understand guide to solving it was here:- https://support.native-instruments.com/hc/en-us/articles/209571729-Windows-Tuning-Tips-for-Audio-Processing In particular, check out section 4.5.2 "USB Power Ports Power Settings", I don't think anyone has suggested that yet. Also, are you using all the features of LatencyMon to try to track down the driver/process causing the issue? this is also covered in the above guide.
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msorrels
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Re: Waves plugins problems - Need Some Help
2017/04/18 11:43:56
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☄ Helpfulby fjz 2017/04/19 00:38:21
fjz
The MixControl 1.8 version was what I installed when I got my interface. The 2nd Gen was not out yet, and I never installed any other software for my sound card since that first and only install. I believe 1.8 is the version for the MixControl sofware, but the actual driver version it installed was 2.5.1 (at least it was for me at the time).
Then you are probably fine. Focusrite has always been a bit vague on all the various versions numbers to parts of the system. Between the firmware in the hardware itself, the audio drivers themselves(more than one of these since ASIO and WDM are separate) and the MixControl software there are a lot of different pieces of software each with their own version numbers. As for the USB settings, the Win7 Device Manager has a view (View->Devices By Connection) that might help you figure out what is currently hooked up and how. Every device will have a property page, depending on the device driver it may have options to control power and bandwidth settings. You might be able to improve things there. You might find that some of your USB ports are faster than others (depending on how the motherboard chipset is setup). You should also try disabling the USB Media card reader (if it's plugged in) and strip down all the USB devices and hubs to just the minimum. Might try making sure the Focusrite is on its own USB port/hub and not sharing with anything (follow how it's connected to the computer in the devices by connection view). Sadly what exactly needs to be tweaked can vary a lot. I know for example I get much better performance if I disable the nVidia HDMI audio device which comes with my video card (and gets re-enabled every time I update the video drivers). You might also want to try harder to get that USB hotfix to apply (and also apply any and all Windows updates that are available). Though that may just be a wild goose chase.
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fjz
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Re: Waves plugins problems - Need Some Help
2017/04/18 23:53:55
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SGodfrey
I'm not really an expert but I did have some dropouts, clicks and pops recently and found the most comprehensive and easy-to-understand guide to solving it was here:-
https://support.native-instruments.com/hc/en-us/articles/209571729-Windows-Tuning-Tips-for-Audio-Processing
In particular, check out section 4.5.2 "USB Power Ports Power Settings", I don't think anyone has suggested that yet. Also, are you using all the features of LatencyMon to try to track down the driver/process causing the issue? this is also covered in the above guide.
Yep.. the usb power settings are indeed one of the tweaks I've done already. That link looks like a great resource, so I'll be reading through that one for sure. Thanks for posting it.
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fjz
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Re: Waves plugins problems - Need Some Help
2017/04/19 00:24:42
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msorrels
You might also want to try harder to get that USB hotfix to apply (and also apply any and all Windows updates that are available). Though that may just be a wild goose chase.
msorrels... this "wild goose chase" might prove fruitful after all. I have a habit of not installing the optional Windows updates. I had 70 of them waiting for me. After installing them all (with many reboots in the process), it looks like my usb drivers have been updated. The version number is only slightly different (after the third decimal point), but different none the less... So that's good news, I think. I'm still having some issues, but this time it looks like ataport.sys is the main culprit. My next step now, I guess, is to look at updating the drivers for my SATA controllers. Thanks again for all help. Hopefully I'm one step closer to resolving these issues. Finger are crossed.
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