Helpful ReplyWhat else can I turn off to prevent Sonar from crashing??

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pwalpwal
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/05 10:11:44 (permalink)
@joyof60, you can (anonymously) upload an image to imgur.com and then use that link in your post
hth

just a sec

#31
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/05 12:10:25 (permalink)
Yup, didn't figger that was gonna work. Not sure how to attach a JPEG or similar file here.

Joyof60
 
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#32
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/05 12:18:03 (permalink)
<a href="http://imgur.com/siQuJQP"><img src="http://i.imgur.com/siQuJQP.jpg" title="source: imgur.com" /></a>
 
<a href="http://imgur.com/hBxX2M7"><img src="http://i.imgur.com/hBxX2M7.jpg" title="source: imgur.com" /></a>

Joyof60
 
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#33
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/05 12:18:27 (permalink)
Thanks pawlpawl!

Joyof60
 
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#34
scook
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/05 12:34:58 (permalink)
There is no need to use A tags. To embed images into a post, after uploading to imgur, click the icon pointed to in the image below then paste it into the post.

the images from msg #33 above


#35
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/05 12:43:39 (permalink)
Thought it was supposed to be a link. sorry, It's not a wasted day.
Cloning tracks seems like a simple task, does Sonar crash for everyone when cloning, or is this related to the same problem here or something else entirely?

Joyof60
 
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#36
scook
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/05 12:48:03 (permalink)
Crash on cloning...it is possible using a SIT. Here is a thread detailing the formula for a crash and how to avoid it http://forum.cakewalk.com/FindPost/3097244
#37
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/05 14:12:05 (permalink)
Thanks scook!

Joyof60
 
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joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/11 22:40:39 (permalink)




 


Joyof60
 
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#39
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/11 22:49:51 (permalink)
Not the first crash in 6 days by any means, just the first time I've been allowed to snip a clip of the error message. Usually I just get a white screen that refuses to resolve after an hour or so., or a simple option to close the program or check for a solution, which I think is a windows thing, so maybe its a windows problem? Maybe a different forum? Maybe more than one thing, maybe my whole system is screwed? I dunno. Trying to keep the faith... 'preciate all the help, that's for sure!

Joyof60
 
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#40
Doktor Avalanche
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/12 05:54:42 (permalink)
RDAS1110.DLL is part of the Octacapture software.
If you google RDAS1110.DLL you might get more tips on how to resolve this.
Cheers..

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#41
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/12 08:30:22 (permalink)
 


Thanks Doc, I did a Google search, read and re read the Kontakt submission, and perused Bristol Jonesey's July of 13 rebuild, noted on one that The Craig was also using  an OctaCapture at that time without problems, although there are a lot of inquiries r/t malware and the Roland drivers. I have heeded your prior suggestions and have completely uninstalled all of the files and did a  complete reinstall of the two drivers that Roland requires to run the OC, in fact I have done that scenario three times now to no avail.  the above screen shots are from a crash as I was using and old copy of Sonar 6 Producer in an effort to see if it was indeed the Pro  product, and that crashed as well as you can see. So I'm assuming it is either with my system or the OC driver is faulty. I can't afford another interface, so I dunno. I did see in the afore mentioned post that the dump files were requested by the bakers, so I guess I may indeed give that a try. Please know that I do dearly appreciate all your effort and time attempting to assist me with this matter. As I said before, this forum with guys like you who take their valuable time to help out the IT disadvantaged like myself and many others, is the big reason I have not abandoned ship. Had some investors over, who were looking into a friends studio project and were interested in his DAW software. He brought them to me (as he thinks I know something. ) to see the Cakewalk product. I actually think I got a sale off despite a crash in the middle of a demonstration, as I showed them the vast support available through this forum with these products. All were equally impressed. Please accept my most heartfelt appreciation for all that all of you do!
 
 
 

Joyof60
 
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#42
Doktor Avalanche
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/12 09:40:41 (permalink)
You have definitely updated the system program for octcapture and done windows update everywhere (run it again)? You have visited intel driver update site? Temp disabled virus scanner as well?

It's def octacapture IMHO or something conflicting with it. You could also delete AUD.INI in sonar (google for instructions) and make sure in windows control panel sounds the audio interface is disabled within.

What about latencymon?
Sorry to repeat anyway, running out of ideas...

Cheers..
post edited by Doktor Avalanche - 2015/09/12 20:21:56

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#43
Fabio Rubato
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/12 19:18:50 (permalink)
This is not really a solution for you...just to pass on my experience of using a Quad-capture on my Win7 setup. I had similar issues/crashes, stuck drivers etc, usually poined to a Quad-caputure driver and I had many conversations with Cakewalk Support, Roland and forum members. With no updated driver support from Roland it was quite frustrating as I'd be getting crashes every session. Equally frustrating was hearing about other forum members with a similar card having a perfectly great time. 
 
I couldn't solve it in the end. I ended up purchasing a RME UFX and am just using the Quad for Windows' sounds, general playback etc. I am now experiencing a very stable system and can concentrate on making music. With the one exception of a Waves plugin freezing Sonar from time to time, the RME has been fantastic to work with...even if Sonar does freeze, I don't get the 'hung driver' issue anymore when killing the process. 
 
Sorry you're having this issue as I know it really gets in the way of one's work. I hope you can find a solution and it's great to see other forum members trying to figure it out with you.
 
Best of luck

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#44
gcolbert
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/12 20:37:43 (permalink)
From the first set of screen shots, I would have to say that there is an issue with your Visual C++ libraries.  Are you absolutely sure that windows update is actually updating and not erroring out on some of the updates? A mismatch with these and Cakewalk would cause crashes. 
 
Glen

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#45
Doktor Avalanche
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/12 20:45:15 (permalink)
gcolbert
From the first set of screen shots, I would have to say that there is an issue with your Visual C++ libraries.  Are you absolutely sure that windows update is actually updating and not erroring out on some of the updates? A mismatch with these and Cakewalk would cause crashes. 
 
Glen




Well spotted that man, missed MSVCR90.dll... So two DLL's to look out for.
You are definitely running the latest Sonar as well? You could also try rolling back and reinstalling...
 


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#46
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/13 00:47:27 (permalink)
Thanks again guys!
Sonar is updated, I did a roll back and an uninstall and reinstall, even tried an old copy I have of Producer 6. Windows is up to date, and Intel has nothing for my product. What I did though was delete the AUD.INI file per suggestion, (sorry but forgot where to find the doggon thing). Time will tell, hoping LSU pulls this one off tonight

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#47
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/21 09:21:36 (permalink)
This has been ongoing but the little dump screen is tricky, as soon as I click anything to get a snip of the screen it would disappear. So following Mettelus's advice from another thread, I downloaded the Moo0 monitor and saw they had a screenshot tool there as well that works with just a keystroke, well, probably to everyone's dismay, Voila!
 


 
Just thought somebody might know what some of these numbers mean, I know it's been awhile but the problem persists. I've updated until windows crashed again, so after another install, and a re update of all the updates praying to sidestep another crash, again I cant finish a song. just kinda throwing it out there, prolly isn't a fix other than rebuilding my machine, or trashing my OctaCapture, ..but...you take away an old mans hope, sometimes you take away all he's got.

Joyof60
 
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#48
Doktor Avalanche
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/21 09:42:25 (permalink)
Googling came up with nothing. At this stage I would ring up cake tech support. Otherwise a system rebuild might be in order as the next step. Don't forget to backup at every stage.

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#49
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/29 07:33:04 (permalink) ☄ Helpfulby Doktor Avalanche 2015/09/29 17:32:44
Afraid of that, Thanks anyway Doc. Appreciate your time.

Joyof60
 
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#50
kevinwal
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/29 21:38:08 (permalink)
One trick I try just to eliminate user config issues is to create a new windows user, log in to that new account, then run the software giving me trouble. This helps you identify whether or not user registry data store is corrupt or having issues with permissions somewhere in the bowels of Windows. Since your device seems to be giving you fits this may not work, but what the heck, it might.
#51
Ian Ferrin
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/29 22:21:21 (permalink) ☄ Helpfulby mettelus 2015/09/30 06:48:36
Have you tried disabling the overclocking on your CPU?  You're not running your audio off the 3TB drive?  (The >2TB drives have issues in Win 7 - I'm wondering if they've fixed it in Win 10?).  If your RAM is overclocked, I'd recommend undoing that for troubleshooting also.  It's disturbing that Roland doesn't maintain their drivers.  Just recently an old game I like to play (Sid Meier's Alpha Centauri) stopped working on both my computers after the latest round of Windows updates.   I'm 100% certain it was Windows that did it!  If you wanna play with fire, you could upgrade to Windows 10!. 
 
Another thing to try is doing a system restore to a previous point.  If you don't have the problem, you know it's windows or something recently installed.
 
Peace,
 
Ian
 
post edited by Ian Ferrin - 2015/09/29 22:33:36

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#52
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/30 04:28:37 (permalink)
Thanks again guys, I don't have anything overclocked, everything's running at factory speeds, but I do save all my 'bundle' projects on the large 3TB HDD, when I open them up from there is that the same as running the audio from the large HDD? I haven't paid attention to whether or not this happens before a save to the large HDD and the auto save are pointed to the same large drive. Its probably something with the OctaCapture or Windows as it happens in an old version of Produce 6 I have. I might try the other user, although I 'm the only user but I think I understand what you mean by registry profiles etc. I'll give it a shot. Thanks again so much!
And Kevin, Rogers is an absolutely beautiful area!, I used to play a piano bar there, out on the northern outskirts contained in a restaurant, I forget the name. Loved that area!

Joyof60
 
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#53
joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/30 04:28:37 (permalink)
Thanks again guys, I don't have anything overclocked, everything's running at factory speeds, but I do save all my 'bundle' projects on the large 3TB HDD, when I open them up from there is that the same as running the audio from the large HDD? I haven't paid attention to whether or not this happens before a save to the large HDD and the auto save are pointed to the same large drive. Its probably something with the OctaCapture or Windows as it happens in an old version of Produce 6 I have. I might try the other user, although I 'm the only user but I think I understand what you mean by registry profiles etc. I'll give it a shot. Thanks again so much!
And Kevin, Rogers is an absolutely beautiful area!, I used to play a piano bar there, out on the northern outskirts contained in a restaurant, I forget the name. Loved that area!

Joyof60
 
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#54
mettelus
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/30 06:43:23 (permalink)
Ian Ferrin
You're not running your audio off the 3TB drive?  (The >2TB drives have issues in Win 7 - I'm wondering if they've fixed it in Win 10?).  




I had totally forgotten about this until Ian mentioned it. Is your 3TB drive partitioned? I have a 3TB in this machine that I partitioned into 1TB/2TB when I first installed it, and now I remember the "why" for that (I have rarely partitioned anything).

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#55
microapp
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/30 12:55:35 (permalink)
AFAIK, the 2TB limit was fixed in W7(x64) SP1. W8,W8.1 and W10 should have no issues.

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#56
kevinwal
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/30 13:17:49 (permalink)
joyof60
Thanks again guys, I don't have anything overclocked, everything's running at factory speeds, but I do save all my 'bundle' projects on the large 3TB HDD, when I open them up from there is that the same as running the audio from the large HDD? I haven't paid attention to whether or not this happens before a save to the large HDD and the auto save are pointed to the same large drive. Its probably something with the OctaCapture or Windows as it happens in an old version of Produce 6 I have. I might try the other user, although I 'm the only user but I think I understand what you mean by registry profiles etc. I'll give it a shot. Thanks again so much!
And Kevin, Rogers is an absolutely beautiful area!, I used to play a piano bar there, out on the northern outskirts contained in a restaurant, I forget the name. Loved that area!




It sure is, wish that piano bar was still here!
#57
Ian Ferrin
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/30 19:15:54 (permalink)
Hi Joyof60,
 
I think it MAY be the hard drive.  If you initially formatted as GPT as I did, you may have delays at times accessing data, which might cause your crashes.  I may be wrong.  I run all my audio off an SSD these days.  It really beefs up a DAW and I recommend at least a 256gb SSD.
 
I found this about MBR vs GBT:
http://www.sevenforums.com/tutorials/26203-convert-gpt-disk-mbr-disk.html
 
I think a conversion wipes your data.  In future systems, I'm just going to use multiple 2TB drives, although windows 10 probably has a way of handling the larger drives I imagine.
 
It may be your Roland card, but it might not be. 
 
Peace,
 
Ian
 
 
 

"Everyone is a 'believer' - even if you don't believe, that's a belief" - Me

Songs - (at soundclick)
Sonar Platinum, Native Instruments Komplete 10u, Korg N1R X2 (for some reason I still love this old synth).
#58
Ian Ferrin
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/09/30 19:17:35 (permalink)
microapp
AFAIK, the 2TB limit was fixed in W7(x64) SP1. W8,W8.1 and W10 should have no issues.



I mistakenly used GPT to format my 3TB and 4TB drives and I get delays accessing data.  I have issues! (W7-SP1 64bit)
post edited by Ian Ferrin - 2015/09/30 19:28:01

"Everyone is a 'believer' - even if you don't believe, that's a belief" - Me

Songs - (at soundclick)
Sonar Platinum, Native Instruments Komplete 10u, Korg N1R X2 (for some reason I still love this old synth).
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joyof60
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Re: What else can I turn off to prevent Sonar from crashing?? 2015/10/13 02:12:14 (permalink)
Thanks Ian, An SSD may indeed be the answer, and maybe multi 2TB drives as well. I may give it a shot. just so mentally fatiguing for the DAW to crash 3/4 the way through a perfect take. Out of every 12 takes, 8-9 are done due to crashes and lockups. LOL, really curious how fast I could finish a project if everything worked right. Ah for my old 'Cool Edit' software...

Joyof60
 
Sonar Plat., Windows 10 Pro  (64bit), Custom Build,  AMD Rizen 5 @3.95GHz, Assorted HDDs, 32 Gb G.Skill RAM. Focusrite Scarlett 18i20, Roland FA08, coupla guitars and misc. mics, cans,  and gadgetry.
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