Helpful ReplyWhy I bit on Sampletank 3

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dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 11:26:21 (permalink)
As much as the people angry at IK would love for it not to be released today, I got my link from IK this morning and installed.  Not sure what time it arrived because I was sleeping, but woke up and email was there. Downloading sounds now.
#61
drewfx1
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Re: Why I bit on Sampletank 3 2014/07/24 12:00:11 (permalink) ☄ Helpfulby dubdisciple 2014/07/24 11:57:10
mike_mccue
IK says Sweetwater "jumped the gun" by making the download links available on the actual date that has been advertised as the date. 



Sweetwater didn't follow instructions and sent out serial numbers so some of their customers ended up downloading useless files because the proper files had not been uploaded yet.
 
IK uploaded the files as soon as their US office opened (that timing being their standard practice) and promptly sent out the proper emails. on the proper date. Well, the proper date depending on where you live, but intelligent people understand a concept called "time zones" and wouldn't make assumptions that 12:01 AM where they live was the release time.
 
Sweetwater was in the wrong here and the joke's on them for making life harder for some of their customers by not following instructions and trying to give their customers special treatment.

 In order, then, to discover the limit of deepest tones, it is necessary not only to produce very violent agitations in the air but to give these the form of simple pendular vibrations. - Hermann von Helmholtz, predicting the role of the electric bassist in 1877.
#62
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 12:04:07 (permalink)
larry paid them off to do it!! ;)
#63
The Maillard Reaction
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Re: Why I bit on Sampletank 3 2014/07/24 12:37:47 (permalink)
drewfx1
 
Sweetwater didn't follow instructions and sent out serial numbers so some of their customers ended up downloading useless files because the proper files had not been uploaded yet.
  
Sweetwater was in the wrong here... ...trying to give their customers special treatment.



 
:-)
 
I'd probably do the same thing if I had a bunch of credit card pre-orders that I was itching to process.
 
:-)


#64
Jim Roseberry
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Re: Why I bit on Sampletank 3 2014/07/24 12:38:46 (permalink)
dubdisciple
larry paid them off to do it!! ;)



Now that's comedy!   

Best Regards,

Jim Roseberry
jim@studiocat.com
www.studiocat.com
#65
cclarry
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Re: Why I bit on Sampletank 3 2014/07/24 12:38:55 (permalink)
dubdisciple
larry paid them off to do it!! ;)




Me and Chuck go Wayyyyyyyy back  


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dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 12:41:45 (permalink)
I once worked for a guy who processed everything as soon as possible regardless of what he told customer.  He figured only a small number would notice or care. Of that number, most could be appeased with a form letter apology blaming software or intern. He was a total slimeball.
#67
IK_Multimedia
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Re: Why I bit on Sampletank 3 2014/07/24 12:43:13 (permalink) ☄ Helpfulby rtucker55 2014/07/24 12:40:07
drewfx1
mike_mccue
IK says Sweetwater "jumped the gun" by making the download links available on the actual date that has been advertised as the date. 



Sweetwater didn't follow instructions and sent out serial numbers so some of their customers ended up downloading useless files because the proper files had not been uploaded yet.
 
IK uploaded the files as soon as their US office opened (that timing being their standard practice) and promptly sent out the proper emails. on the proper date. Well, the proper date depending on where you live, but intelligent people understand a concept called "time zones" and wouldn't make assumptions that 12:01 AM where they live was the release time.
 
Sweetwater was in the wrong here and the joke's on them for making life harder for some of their customers by not following instructions and trying to give their customers special treatment.


As much as I'd like to say "Yes yes!!" to this, it is as much our fault as anybody's.  If there was any communication issue, there are always two sides to any communication.  I'm not a sports guy but in going for the same ball, we kind of knocked into each other.  Our releases are typically happen about when the US office opens (10AM EST) but we should have been better at communicating our part as much as coordinating an automated email should have still had a "pause" button in case of a situation like this.  Short story - sorry it happened and caused confusion but the blame is also on our shoulders for sure.
 
Edit - not really THAT important to add, but in case anybody is wondering, we open the US doors at 10 (and release around this part of the day) so there's a good amount of overlap with our offices and employees around the world.  This should lead to better internal communication, but in the context of an exclusive deal with a US-based dealer it turns out to not have helped at all.  Again, sorry it happened and caused some grief.  We've certainly learned from the experience.
#68
rtucker55
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Re: Why I bit on Sampletank 3 2014/07/24 12:49:58 (permalink)
IK_Multimedia
drewfx1
mike_mccue
IK says Sweetwater "jumped the gun" by making the download links available on the actual date that has been advertised as the date. 



Sweetwater didn't follow instructions and sent out serial numbers so some of their customers ended up downloading useless files because the proper files had not been uploaded yet.
 
IK uploaded the files as soon as their US office opened (that timing being their standard practice) and promptly sent out the proper emails. on the proper date. Well, the proper date depending on where you live, but intelligent people understand a concept called "time zones" and wouldn't make assumptions that 12:01 AM where they live was the release time.
 
Sweetwater was in the wrong here and the joke's on them for making life harder for some of their customers by not following instructions and trying to give their customers special treatment.


As much as I'd like to say "Yes yes!!" to this, it is as much our fault as anybody's.  If there was any communication issue, there are always two sides to any communication.  I'm not a sports guy but in going for the same ball, we kind of knocked into each other.  Our releases are typically happen about when the US office opens (10AM EST) but we should have been better at communicating our part as much as coordinating an automated email should have still had a "pause" button in case of a situation like this.  Short story - sorry it happened and caused confusion but the blame is also on our shoulders for sure.
 
Edit - not really THAT important to add, but in case anybody is wondering, we open the US doors at 10 (and release around this part of the day) so there's a good amount of overlap with our offices and employees around the world.  This should lead to better internal communication, but in the context of an exclusive deal with a US-based dealer it turns out to not have helped at all.  Again, sorry it happened and caused some grief.  We've certainly learned from the experience.


Thanks for the honesty, it's an admirable quality. We are all (most of us...:) human and we sometimes make mistakes. The important thing is to admit it, learn from it, and continue forward.
 
Thanks Again for posting.
 
Kind regards,
Rick Tucker

Purrrfect Audio DAW here.  Wow!...
#69
The Maillard Reaction
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Re: Why I bit on Sampletank 3 2014/07/24 12:51:03 (permalink) ☄ Helpfulby rtucker55 2014/07/24 12:51:01
FWIW, I think you IK guys have really stepped it up with regards to representing yourselves and offering good customer service.
 
I may be have had some fun with this but I sincerely think you deserve some credit for rising to the occasion.
 
Kudos!!!


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rtucker55
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Re: Why I bit on Sampletank 3 2014/07/24 12:56:58 (permalink)
mike_mccue
FWIW, I think you IK guys have really stepped it up with regards to representing yourselves and offering good customer service.
 
I may be have had some fun with this but I sincerely think you deserve some credit for rising to the occasion.
 
Kudos!!!


+1

Purrrfect Audio DAW here.  Wow!...
#71
IK_Multimedia
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Re: Why I bit on Sampletank 3 2014/07/24 13:09:49 (permalink)
Thanks, guys.  Obviously we're not too happy about a totally unexpected hitch like this, and the fact that it was an early release of a product with such specific anticipation today (had it been shot early yesterday, it would have been questioned more I think) was just icing on the cake of irony.  Well, that might be taking liberty with the word irony or using it in the Alanis Morrisette way (meaning completely wrong) but you get the idea.
 
I believe I posted on KVR that my flabbergasted reaction had me spit out the phrase "f**k a duck" when I first heard of this at like 1AM this morning.
#72
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 13:16:26 (permalink)
There are certain phrases that you just don't want to know the origins of and the duck one is one of them ;)
#73
IK_Multimedia
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Re: Why I bit on Sampletank 3 2014/07/24 13:20:26 (permalink)
I'm on a lake right now, so perhaps I should have thought more carefully about my particular turn of phrase but it was spur of the moment.  Plus, you are 100% correct, I'd rather not know the origin of said phrase.
#74
rtucker55
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Re: Why I bit on Sampletank 3 2014/07/24 13:37:15 (permalink)
quack... quack... quack... quack...  

Purrrfect Audio DAW here.  Wow!...
#75
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 13:41:37 (permalink)
poor duck :(
um..sampletank..yes..back on topic
 
last two files are almost done downloading
#76
rtucker55
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Re: Why I bit on Sampletank 3 2014/07/24 13:44:18 (permalink)
Hey dub,
 
If you get a moment from the action can you give us a highlight on your thoughts about ST3. Still waiting for boxed version because I know I would have been days downloading here.
 
Thanks,
Rick

Purrrfect Audio DAW here.  Wow!...
#77
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 13:53:55 (permalink)
rtucker55
Hey dub,
 
If you get a moment from the action can you give us a highlight on your thoughts about ST3. Still waiting for boxed version because I know I would have been days downloading here.
 
Thanks,
Rick


Gladly.  Despite having made the plunge, I am still curious if product delivers.  I will post initial impressions and then will take weekend to dive in
#78
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 14:00:09 (permalink)
I'm planning on having my son put it through a pop music test as well.  I don't do much hip-hop, but my son does and he has made some very good stuff with ST2.5 and I am sure whatever he makes in that category will be more accurate to what contemporary people of the genre would look for than the examples IK posted.  I just have to get him to do it in Sonar since he is so used to working in FL studio.
 
#79
Tunesy
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Re: Why I bit on Sampletank 3 2014/07/24 14:19:26 (permalink)
It's common for companies to sell aging software on the cheap.  Nothing wrong with that.  I once bought an old version of Cinema 4D for fifty bucks.  Originally it was a couple grand or so.  Yesterday I bought a bundle of seven video games on Steam for fifteen bucks.  Originally it would have cost several hundred.
#80
Tunesy
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Re: Why I bit on Sampletank 3 2014/07/24 14:20:55 (permalink)
. . . ST3 is a blast, by the way.  A hundred bucks for the upgrade is a no brainer, and I'd happily buy it at full list if I was a first time user.
 
#81
bigcat
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Re: Why I bit on Sampletank 3 2014/07/24 14:28:01 (permalink)
Until people with actual musical talent can give their feedback and share their music... I'm liking the band instruments (still downloading the Orchestral), and i think the pianos are quite nice.
https://soundcloud.com/bi...me-sampletank-3-pianos
https://soundcloud.com/bi...ll-bailey-sampletank-3
#82
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 14:48:29 (permalink)
Tunesy
It's common for companies to sell aging software on the cheap.  Nothing wrong with that.  I once bought an old version of Cinema 4D for fifty bucks.  Originally it was a couple grand or so.  Yesterday I bought a bundle of seven video games on Steam for fifteen bucks.  Originally it would have cost several hundred.


Cinema 4D for 50! That, I would have jumped on.  Licenses for that are very expensive but worth it for the full time 3d Motion graphic artist and much easier to use than 3D Max or Maya, which cost even more or Blender which is free but awkward.  Let me know if you come across a $50 sale on Nuke
#83
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/24 14:50:45 (permalink)
bigcat
Until people with actual musical talent can give their feedback and share their music... I'm liking the band instruments (still downloading the Orchestral), and i think the pianos are quite nice.
https://soundcloud.com/bi...me-sampletank-3-pianos
https://soundcloud.com/bi...ll-bailey-sampletank-3


I think the pianos are outstanding for a workstation vsti and tend to sit better in the mix than mist of my piano plugs (at least the st2.5 versions did)
#84
Tunesy
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Re: Why I bit on Sampletank 3 2014/07/24 14:58:48 (permalink) ☄ Helpfulby IK_Multimedia 2014/07/24 15:00:43
IK did a great job with the ST3 ui.  It feels elegant, simple and powerful at the same time.  I love Kontakt, but I already like working with ST3 better.
#85
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/25 02:32:50 (permalink)
Initial  impressions
 
Download only took me about 2 hours but for some reason it took me over an hour to unzip each of the instrument files.   The install was painless although i got messages saying it may not have installed correctly (I think it is a windows issue since i get that now and then with other programs.
 
Right away I ntoiced the interface is much better.  The old interface was hideous and awkward to navigate.  This version manages to keep the navigational functionality in a way that's practical and easier to use. The extra grfaphicla stuff witht he images is a nice touch but seriously..whatever.  Not trying to downplay it but after a few instruments, I hid the feature and will likely only look at it when using one of the more offbeat instruments.
 
The mixer could probably stand to have longer faders but that is nitpoicking.  It is very useful, particularly on multimbral applications.  i even put together a drum kit using multiple channels all processed within ST3, which brings us to the meat and bones ..the sounds!  Although the ST2.5 sounds were included, the new sounds are damn good.  Part of that is due to the quality effects .  I turned off all the effects to see how much they contributed to the overall sounds.  I was pleasantly surprised to find that many were still good sounding without the effects.   Make no mistake though, the effects are awesome. 
 
Although I think some of the new ethnic instruments sound great, some illustrate some of the shortcomings of ST3.  I know a few people who play various etrhnic styles like middle eastern folk music and these styles require microtuning to be done properly.  Seems a shame to work so hard to create good sounding Ouds and such that are only functional in music designed for western tuning.  Won't effect me personally but I can see where people attempting to play such styles would be annoyed.
 
Warning, many of the sounds do take a bit to load.  For some reason they seemed to load faster in vst than standalone mode.  will have to pay more attention and compare times.  I will add more but these are initial impressions.  so far i like it and look forward to exploring more.
 
 
#86
Kroneborge
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Re: Why I bit on Sampletank 3 2014/07/25 10:40:22 (permalink)
Man this sounds tempting...  Must resist getting sounds and software that I probably don't need anyway.


Mathew

Hip Hop
http://www.soundclick.com...ault.cfm?bandID=213418

BreakBeats
http://www.soundclick.com...ault.cfm?bandID=219099

i7 12 gb ram, Komplete 5, Izotope Ozone & Stutter, Symphonic Orchestra Plat.


#87
cclarry
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Re: Why I bit on Sampletank 3 2014/07/25 11:11:56 (permalink)
I got to play with this yesterday at GC...


This IMO is not even comparable in the least to ANY other sampler...it's far worse soundwise.
And i'm not saying that because of my feelings towards IK...I'm saying it as a user of MANY
Samplers...for the most part, it's "eh"

First...interface is better...
64 bit of course is a major bonus...
Samples are mediocre...and that's giving them due credit..
Vocal Samples are horrendous...they sound more like a synth then 
a voice..or voices
Importing Legacy Sounds is a MISS...and a MESS
Finding the way to import them was tedious...but 
once figured out was ok...
When they installed it...they imported the Legacy Sounds
while the ST3 sounds were downloading...they all showed up
and imported.  But when they installed the ST3 sounds all 
the imported sounds were gone....

The UI asks you to make a folder for importing the sounds,
They gave them their names

Miroslav
SonicSynth
SampleTank 2.5
SampleMoog
SampleTron
 
As soon as the ST 3 sounds were installed ALL of these
folders were GONE...


And the stunning 3D Icons aren't so stunning either....

I went through just about every new sample...the best were the drumkits, but still
nothing to write home about...

But, to each his own...

I think the bugs need to get flushed out...and, as for the samples...
as I stated, they are "ok"...but not "Groundbreaking" by any stretch...
If they took 10 years doing these samples they wasted their time...
I don't find them any better then the old samples...which were good also...
but dated.

I know everyone will think "oh you just hate IK" and that's why you're saying this..
not the case at all...this my TRUE and OBJECTIVE feelings about this product...
and has NOTHING to do with my beef with IK...

BTW...Tunsey  has no post count hardly, yet shows up HERE to "Laud the awesomeness
of ST3"...that seems highly suspect to me...


Maybe I'm wrong...but that's just MO...


#88
dubdisciple
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Re: Why I bit on Sampletank 3 2014/07/25 11:46:49 (permalink)
As an fyi, Ik already had instructed people NOT to import sounds before installing st3 sounds. The installer for the st3 sounds establishes structure and path for sounds in general on st3. Probably shortsighted on st3's part to not figure some people would install legacy sounds before new ones. Not the first or last product that glitches can occur depending on order things are installed. In any case, it's not a bug at all.

And yes, it is hard to see you seperating your contempt. It's like reading Louis Farrakhan writing a review of the Israeli-Palestinian conflict. Nobody is going to be shocked if his review is harsh on Israel regardless of if he's sincere because it's no secret how he feels about Jewish people. Yes, tunsey popping up IS suspect but a guy who hates IK bashing a product he refers to as "septic tank" is just as suspect.

Comparing romplers to samplers is pointless.
#89
drewfx1
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Re: Why I bit on Sampletank 3 2014/07/25 12:02:52 (permalink)
I find it hysterical that the same person who yesterday said in another thread
 

See it as you will... you want the product, so that alone will "sway" it your way...

 
today describes
 

my TRUE and OBJECTIVE feelings about this product...
and has NOTHING to do with my beef with IK

 
 
Oh, and feelings aren't objective.
 
Just give it a rest already.

 In order, then, to discover the limit of deepest tones, it is necessary not only to produce very violent agitations in the air but to give these the form of simple pendular vibrations. - Hermann von Helmholtz, predicting the role of the electric bassist in 1877.
#90
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