danbottomburp
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Why has my program gone into "DEMO" mode ?
So i have been payying monthly for well over a year so i actually own this software , I cancelled my monthly billing as i am going to buy the "lifetime updates" at the end of the month. So why am in "DEMO" mode ? 
Asus Z270F Motherboard Intel core i7 7700k BeQuiet Dark Rock Advanced CPU Cooler Vengeance LPX 16GB DDR4 3200 Samsung 830 SSD SATA III 256GB 6GBPS 2.5" Coolermaster 600W Silentpro PSU Gigabyte 1080 Gpu Sonar Platinum Windows 10 64bit Behringer c-1 condensor mic Line 6 Helix Rack
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Brando
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 08:54:39
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Never been in this situation but do you have to roll back to the version for which your license is fully paid? If your license expired over a month ago and your are using the latest update, I would think demo mode would be the expected result.
There have also been unexpected instances by other users where their sonar license has "demoized." Not seen that issue personally.
Brando
Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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danbottomburp
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 09:50:08
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Well i am paid up to where i am regarding updates. They come out monthly so i paid for the last update,Although it could be possible but i would not be happy at all about that.
I guess i will contact support and wait 3 weeks for a reply by which time i will have already bought lifetime updates .
Thanks for the reply
Asus Z270F Motherboard Intel core i7 7700k BeQuiet Dark Rock Advanced CPU Cooler Vengeance LPX 16GB DDR4 3200 Samsung 830 SSD SATA III 256GB 6GBPS 2.5" Coolermaster 600W Silentpro PSU Gigabyte 1080 Gpu Sonar Platinum Windows 10 64bit Behringer c-1 condensor mic Line 6 Helix Rack
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Brando
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 10:05:11
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danbottomburp
Well i am paid up to where i am regarding updates. They come out monthly so i paid for the last update,Although it could be possible but i would not be happy at all about that.
I guess i will contact support and wait 3 weeks for a reply by which time i will have already bought lifetime updates .
Thanks for the reply
Have you tried rolling back a month? Otherwise, would suggest PM'ing one of the bakers to see if they can resolve. Best of luck
Brando
Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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bitman
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 10:13:06
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Restart Sonar see if that cures it.
I own what I have (paid up front) and every so once in a while she'll go demo mode but a restart fixes it. There have been mussings on this board that it is a nagging bug they have been trying to make go away.
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mcdonalk
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 13:34:14
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THambrecht
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 14:51:39
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I have this problem always when internet connection fails for more than one day.
When internet connection fails Sonar needs 1 minute to start. I don't understand this.
We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...
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Brando
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 15:53:10
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I have never (touch wood) had this issue either in Sonar or Rapture Pro. Is it related to the monthly payments (I did an outright purchase (and more recent lifetime membership)?
Just wondering - sorry I don't have anything more constructive to add.
Brando
Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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morganfm71
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 16:07:50
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THambrecht
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 16:12:48
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I have paid yearly and now "live time".
But every time I start Sonar, it connects with the internet. But when internet connection fails, Sonar needs over 1 minute to start. And if internet connection fails more then one day I'm in demo mode. Very strange.
We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ...
4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ...
(Germany) http://www.hambrecht.de
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mcdonalk
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 16:36:46
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If this is an issue with internet connection, my PC is typically not connected to the internet. I do not believe that CW requires an internet connection for proper operation, as I have made this clear to Technical Support in our rare instances when we have communicated regarding my open issue.
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Brando
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Re: Why has my program gone into "DEMO" mode ?
2016/07/16 17:16:27
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mcdonalk
If this is an issue with internet connection, my PC is typically not connected to the internet. I do not believe that CW requires an internet connection for proper operation, as I have made this clear to Technical Support in our rare instances when we have communicated regarding my open issue.
Same here. I typically connect only when I want to connect to either CCC to update SONAR, or to update or authorize a soft synth or effect, etc, or for Windows updates. Very careful about where I browse on my DAW. When I'm done, I disconnect and disable my wifi adapter. It seems very strange that SONAR would require/expect an Internet connection. Mine has never behaved that way.
Brando
Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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JoeyAudioey
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Re: Why has my program gone into "DEMO" mode ?
2016/07/19 10:19:45
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Copied from another thread:
If you complete 12 months you own SONAR up to the last month you paid. So if you don't make a new payment and want to continue to use SONAR, you will need to roll back to the last month you paid for.
This only applies to users who are on the monthly payment plan. If you purchased an annual membership it is always fully owned for that annual period. For a lifetime user it is owned forever and includes future updates.
Hope this makes sense.
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Noel Borthwick [Cakewalk]
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Re: Why has my program gone into "DEMO" mode ?
2016/07/20 07:47:04
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THambrecht
I have paid yearly and now "live time".
But every time I start Sonar, it connects with the internet. But when internet connection fails, Sonar needs over 1 minute to start. And if internet connection fails more then one day I'm in demo mode. Very strange.
Please let us know if this still happens with the upcoming 07 release.
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morganfm71
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Re: Why has my program gone into "DEMO" mode ?
2016/07/20 19:03:08
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Mine is still stuck in demo mode, but my credit card is still being charged without any problem.
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chuckebaby
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Re: Why has my program gone into "DEMO" mode ?
2016/07/20 20:55:47
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morganfm71
Mine is still stuck in demo mode, but my credit card is still being charged without any problem.
you don't seem to explain your issue in detail. if you would like help, give some details. are you connected to the internet ? when did the problem start ?
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morganfm71
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Re: Why has my program gone into "DEMO" mode ?
2016/07/20 21:00:50
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Indeed, I am connected to the Internet. I'm at a loss as to what further details would be required to solve this.
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chuckebaby
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Re: Why has my program gone into "DEMO" mode ?
2016/07/20 23:04:26
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morganfm71
Indeed, I am connected to the Internet. I'm at a loss as to what further details would be required to solve this.
well I suppose the obvious, you are obviously paid up on membership im guessing. how long ago did the problem start ? I know im one of the lucky ones here but not once have I ever seen a Demo mode toast, or a demo mode problem.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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asimmd
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Re: Why has my program gone into "DEMO" mode ?
2016/07/21 07:06:13
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I bought Sonar Platinum with Free Lifetime Updates just about 4 weeks ago and I am getting the
same error message about running in demo mode 20,0 which I take it is the error code.
I have emailed support as instructed but this is not getting any work done.
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