Windows 10 upgrade advice

For some reason I have been unable to upgrade to windows 10, the, "get windows 10" screen has for the last 3 weeks been telling me it's downloading. When I've tried to update using the windows update I get a failed to update notice with an error code 80070005.
 
I used the media download tool and downloaded an ISO and did a fresh install on another drive as I wanted to test it as a clean install and wasn't sure if creating a bootable disk an installing on top of my windows 7 would do a proper job (I've read a number of scare stories from people who's updates have gone wrong and using the roll back feature didn't work.
 
So I have it installed now on another drive and have been installing my major apps and drivers to see if they're all running fine and so far they are. Not overly enamoured with it so far but early days yet and it's really performance boosts and stability I'm hoping for.
 
So my problem is, since I did a fresh install and not an update it's telling me that it's NOT activated and wants me to go and pay £99 in order to activate what I was led to believe was a free update. What to do? Should I contact microsoft here in the UK or does anyone hear know a way of getting up and running?
 
Thanks in advance
 
 
Steve

Isn't the, "in place upgrade" the one that upgrades via the windows update?
 
If so then that's the method that isn't working for me.
Also, although time consuming I would much prefer to wipe the disk and do a clean install and surely the, "in place upgrade" doesn't cater for that?
 
Steve

I think it might actually be a case of my upgrade not actually being ready yet although my understanding was that it should have been ready for UK residents on July 29th unless that was just a, 'starting from' date?
 
The, "get windows 10" icon in my task bar tells me it's downloading but below that and greyed out it says, "update coming soon" when I click on the, "View confirmation" tab it says my upgrade is reserved and I'll get a notification when it's ready to install.
 
Am I being hasty or should I not have had my confirmation already?
 
http://www.mediafire.com/view/0sf7yj99xq9teut/Get%20windows%20display%201.jpg
 
 
http://www.mediafire.com/view/sly49sxgmsary0k/Get%20windows%20display%202.jpg
 
 
 
Steve
 
 

twaddle
I think it might actually be a case of my upgrade not actually being ready yet although my understanding was that it should have been ready for UK residents on July 29th unless that was just a, 'starting from' date?
 
The, "get windows 10" icon in my task bar tells me it's downloading but below that and greyed out it says, "update coming soon" when I click on the, "View confirmation" tab it says my upgrade is reserved and I'll get a notification when it's ready to install.
 
Am I being hasty or should I not have had my confirmation already?
 
http://www.mediafire.com/view/0sf7yj99xq9teut/Get%20windows%20display%201.jpg
 
 
http://www.mediafire.com/view/sly49sxgmsary0k/Get%20windows%20display%202.jpg
 
 
 
Steve
 
 

When it is ready to go it will ask you to schedule your upgrade. One of my machines does not have the confirmation yet so don't worry about it.
 

Another thing to watch out is make sure your upgrade media matches what you have installed. I.e. If you have the home version don't expect to be able to upgrade to Pro.

Btw you don't need to wait for a confirmation.

Ta.

After doing the in place upgrade , where do you get your licence key?

So it's not a legit practice or code.

mudgel
After doing the in place upgrade , where do you get your licence key?

Because its an upgrade your key comes from your older OS. Every one of the upgrades I did didn't ask for a key. All are activated too. 

Doktor Avalanche
You don't. It's stored on the cloud. Apparently there are some utilities around to get it, but apparently people have found these to be fairly generic codes.

kitekrazy1
Every key finder should work. I have ones from the XP days that work. Bellarc Advisor will post your key and other serial #. 

Apparently the product key numbers it finds is generic. i.e. There are only about 10 few product key numbers that is being generated for everybody. So I would not rely on that. I seems auth is 100% fully going through the cloud unless you paid for Win10.

it's tied to your machine as far as I know, some identifier etc, this is from what I have read.

Or is it that after having done the in place upgrade you can somehow do a full install

 I am led to believe so. just grab the iso and go go go
 
I never did a clean install myself, only 3 in place updates and 3 very clean rollbacks

yorolpal
I have a laptop with 8.1 that, although all updates have been done, will not show the get windows 10 icon.  If I run the microsoft win 10 icon troubleshooter it says a certain file is not installed and offers me a link to install it.  When I do that it says it can't because that file IS already installed.  This lappie has no cd/dvd drive.  Any suggestions as to how to get that dern icon???
 

 I had the same problem.  I downloaded W10 from MS, installed it. No problems.
 
 

mudgel
So then after having done an in place upgrade how do you then do a complete new install where you start with a blank disc when you don't actually have a licence key to enter where it's required.

Or is it that after having done the in place upgrade you can somehow do a full install.

What I did was install 8 and let it update than I got the media tool to upgrade to 10. This was on my desktop for a new HD.

yorolpal
I have a laptop with 8.1 that, although all updates have been done, will not show the get windows 10 icon.  If I run the microsoft win 10 icon troubleshooter it says a certain file is not installed and offers me a link to install it.  When I do that it says it can't because that file IS already installed.  This lappie has no cd/dvd drive.  Any suggestions as to how to get that dern icon???
 

as others have alluded to, that icon is literally only an advert saying you can get it.
try opening a cmd prompt as administrator and typing wuauclt.exe/upgradenow
 
It took me 3 days to work out why my win 7 wouldn't update, turns out I had one hotfix missing.
try running this tool if the update fails
https://support.microsoft.com/en-gb/gp/windows-update-issues/en-gb
for some reason win 8.1 has to be up to date for win 10 to install
-

I would still recommend upgrading from DVD rather than what has been download on hard drive. More chance of success as less likely files will be locked. Just don't boot of it. Ta.

You don't boot up from the install disk. You must run it from windows. It will not wipe. If you get an error create a new user account and run it from there. Always back up first with something like acronis.

I gave you the full instructions in my first post
Ta.