X1(b) - No Confidence?

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amiller
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Re:X1(b) - No Confidence? 2011/03/23 18:19:53 (permalink)
ba_midi


One problem that can come about in that scenario is that the user saves the project "now" as Project X.   Then continues to do a lot of work in X1B and things get corrupted.

Going 'back' to Project X means starting over again to add back in the changes that may have been done over days or weeks of work.

I think that's why there's reluctance.

Bingo!  That's exactly correct.  In fact, X1(b) may be great, however, with all of the bugs that are in X1 and then in X1(a) I do feel reluctant to work in earnest in X1(b)...for now.  I would hate to waste hours of work in ANY DAW and have to re-do the work.  I'll keep working with X1(x) on the side until I feel like it has a good "track" record and truly is solid.


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#31
chuckebaby
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Re:X1(b) - No Confidence? 2011/03/23 18:21:16 (permalink)
Scott Lee


"In my opinion I think it's silly to depend on any software, new or old, for one's livelihood without thorough testing. How about you?"

Hi Larry,

Problem is, how well do you think that analogy would fair in the car business? It is my livelihood to drive to work, and get home. If the car does not work, you don't wait a year before it does. How about you?

Why software gets the "get out of jail free card" boggles ones mind. You buy into a product, you expect it to work 80-85% at least of how it was promoted. Sure, it is fair to assume there will be some maintenance involved after the primary release, not 5 months into the development cycle to get "working as intended".

But you are right, we all have different opinions on the matter. If the software though is not ready for a public release, we dont had the option to take the opened box back to the store. Entrapment into becoming a customer beta tester? Perhaps, but calling this a new release is somewhat misleading from my point of view. 


of course you expect it work..but if you reading reviews about a car that was having issues,would you drive it cross-country?i think what hes trying to say is this patch just came out 2 days ago..you, i and the next guy would expect it to work great,but would you trust it to start a major project ??all in all it should work right out of the box.but would i start trying to use it on someone else money before experimenting a bit??no way..i need a week..maybe more before i use it for my livelihood.patch has been out 48hrs.

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#32
backwoods
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Re:X1(b) - No Confidence? 2011/03/23 18:28:23 (permalink)
X1b is fine for audio recording amiller. Your bass player friend should have no worries putting down some tracks. 

What is all this fascination about importing old projects from versions of Sonar past. Just bounce the wave file for each track and import to X1 or your DAW of choice. It seems to me that people have too much time to spend filing trivial complaints on this website!

You'll never get anything done if you are waiting for a perfect working environment.
#33
mikey
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Re:X1(b) - No Confidence? 2011/03/23 18:46:10 (permalink)
The real problem here is not "whether or not it is, or it is not a good idea to use a software after release". The real problem here, and its not just with Cakewalk, is that the general public (I.E. us guys) have allowed software makers to release uncooked unready and not fully done software for a decade or longer, knowing full well that we will keep on buying and then griping about it while they work on a few patches to fix it, all the while doing what they intended to do. Sell their product. Its the buyers own fault for allowing this mindset of buying not fully QA'ed and ready software to exist on the market. And, since we cant even agree 100 percent on this forum on one thing, much less within the whole software industry to stop buying things until they are finished/done, we are all truly screwed and will have to rely on the patch system as a way of life for our software needs... We have done it to ourselfs...
 
So...,  Im just happy Cakewalk/Roland is working on it, but Im blaming me and all of you out there for the reason it happens... ;)
post edited by mikey - 2011/03/23 18:53:19
#34
HumbleNoise
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Re:X1(b) - No Confidence? 2011/03/23 18:48:22 (permalink)
Scott Lee


"In my opinion I think it's silly to depend on any software, new or old, for one's livelihood without thorough testing. How about you?"

Hi Larry,

Problem is, how well do you think that analogy would fair in the car business? It is my livelihood to drive to work, and get home. If the car does not work, you don't wait a year before it does. How about you?

Why software gets the "get out of jail free card" boggles ones mind. You buy into a product, you expect it to work 80-85% at least of how it was promoted. Sure, it is fair to assume there will be some maintenance involved after the primary release, not 5 months into the development cycle to get "working as intended".

But you are right, we all have different opinions on the matter. If the software though is not ready for a public release, we dont had the option to take the opened box back to the store. Entrapment into becoming a customer beta tester? Perhaps, but calling this a new release is somewhat misleading from my point of view. 


Scott,

I think we mostly agree. And the car analogy is not that great, a bit of apples and oranges I think. Software is pretty unique and serves a pretty unique market and I agree that software should be thoroughly tested and as bug-free as possible before release which X1 was not.

Within the narrow context of the original topic I still maintain that amiller's decision to wait on X1a, b, is a wise business decision. Like I said I wait on my professional software till it's ready for prime time - it's only prudent IMO. And as chukebaby said X1b's only been out for a couple of days. Regardless of your experieience with X1a that's WAY to soon to be confindent on a professional basis IMO.

And if I relied on Sonar to make a living, and it crashed repeatedly, and I could NOT get it working no matter what I tried? As i've posted before I'd be spitting fire and lighting up these boards as well. If it started to cost me my livelihood, and clients, and reputation, I would be gone in a heart beat - and wouldn't blame anyone else if they did the same.

Did you ever try X1b?

Humbly Yours

Larry

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#35
HumbleNoise
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Re:X1(b) - No Confidence? 2011/03/23 18:54:20 (permalink)
I keep mentioning the other software I use for my business and it's SUCH a different story in that market place. A buggy release doesn't last for more than a week or two before it's ready for prime time. Lot's of BETA testing too, I was on the BETA team and learned a ton but the Architectural software culture is so very different than music software culture and, making Mikey's point, there's no way they could get away with bugs in their software for very long - at least not show stoppers or the constant crashing we've seen here.

I still have hope though and lots of empathy for those who are still having problems.

Humbly Yours

Larry

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#36
djjhart@aol.com
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Re:X1(b) - No Confidence? 2011/03/23 19:00:44 (permalink)

Why software gets the "get out of jail free card" boggles ones mind






I Am so with you on this... 
post edited by djjhart@aol.com - 2011/03/23 21:17:43

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#37
Scott Lee
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Re:X1(b) - No Confidence? 2011/03/23 19:15:36 (permalink)
FastBikerBoy


5 months? I thought it was March still........


Dec jan feb march 23 nearly april. 4 months coming up on 5.
post edited by Scott Lee - 2011/03/23 19:39:55

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#38
trimph1
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Re:X1(b) - No Confidence? 2011/03/23 19:23:00 (permalink)
Doesn't matter anyhow.

How many of you like the idea of beta testing new software that you paid for? But that ends up happening way more than it should be necessary to do.

And that includes all software here....I learned from way back not to put faith in things...they are bound to go poof at some point....

The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate.

Bushpianos
#39
Scott Lee
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Re:X1(b) - No Confidence? 2011/03/23 19:25:54 (permalink)
"I think we mostly agree. And the car analogy is not that great, a bit of apples and oranges I think. Software is pretty unique and serves a pretty unique market and I agree that software should be thoroughly tested and as bug-free as possible before release which X1 was not. "

Replace the work "car" with any name. A product is a product, a duck is a duck however loud it quacks. Point is, you paid for a service, if the service was not provided you would ask for a refund. Unfortunately that choice is null, due to the policy enforcements with software.

 So, should software have a higher standard of providing accurate accountable data on how much the software has been tested before a release? We have no idea how many months the software was tested, but by my standpoint, its been at least 4 months for sure courtesy of you and I.

Best,
post edited by Scott Lee - 2011/03/23 19:40:51

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#40
backwoods
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Re:X1(b) - No Confidence? 2011/03/23 19:26:30 (permalink)
Deemeber 8 to Mar 23 is about 3 and a half months actually. We should all be able to agree on that! 
#41
Scott Lee
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Re:X1(b) - No Confidence? 2011/03/23 19:29:14 (permalink)
backwoods


Deemeber 8 to Mar 23 is about 3 and a half months actually. We should all be able to agree on that! 


Congrats on post number two.



Scott Lee (ASCAP)
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#42
Wookiee
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Re:X1(b) - No Confidence? 2011/03/23 19:39:53 (permalink)
This may be totally irrelevant, but I have found what appears to be a cure/work around for opening old 8.5.3 and before projects that then end in X1a or b to crash.
 
I have found if you open your project in safe mode.  i.e. select the project to open and then Hold down the shift key before pressing OK or Open.
 
I then selectively load each plugging as I go,  I only load what I recognise and I do not load SONITUS EQ.
 
Once the project has loaded I save it with a change in the name, I have been adding X1b in the title, then close and reopen the project.
 
This, as I say appears, to work.  Yes you have to go and recreate your EQ which if you have lost of track it is tedious but it is better than the alternative. There ain't gonna be a SONAR 8.5.4 or SONAR 9.x.x.  Beside the Pro Channel EQ is much sweeter.
 
If this is irrelevant then please ignore.

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#43
UnderTow
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Re:X1(b) - No Confidence? 2011/03/23 19:45:07 (permalink)
HumbleNoise


In my opinion I think it's silly to depend on any software, new or old, for one's livelihood without thorough testing. How about you?

I couldn't agree less. I think one should be able to depend on "new" software for one's livelihood. The fact that we very often can't is a sad state of affairs and not something people should take for granted or accept lightly.

UnderTow
#44
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Re:X1(b) - No Confidence? 2011/03/23 20:05:43 (permalink)
backwoods


  It seems to me that people have too much time to spend filing trivial complaints on this website!

You'll never get anything done if you are waiting for a perfect working environment.

Such a trivial list:

Issues Resolved in X1b

General
  • Big Time color will now persist properly
  • Fixed an issue where ASIO devices could be lost
  • Fixed an issue in the Piano Roll View causing Grid Resolution > Follow Snap Settings to be unavailable
  • Fixed an issue where Groove Clip looping of a MIDI clip could cause Inspector fields to disappear
  • Fixed an issue with key bindings and no project open
  • Fixed an issue preventing Freeze commands from being key-bindable
  • Fixed an issue causing Preview at Host Tempo to not work properly with REX and Acidized .wav files
  • SONAR can now record correctly from multiple MIDI ports (MIDI cross talk)
  • Fixed an issue causing the Track View to suddenly scroll
  • Fixed an issue where Follow Transport enabled in the Matrix View would disable bounce and export commands
  • Fixed an issue causing the EQ module’s Enable/Disabled button to not be hidden properly (Studio and Essential only)
  • Fixed a layout issue in the Volume module of the Console View
  • Fixed an issue causing MDI windows to block MultiDock hitzone
  • Allow Only One Open Project at a Time setting now works correctly
  • Fixed an issue with Snap when Musical settings are disabled
  • Fixed various capitalization inconsistencies between parameter names
  • It is now possible to open the Clip Properties panel of the Inspector by double-clicking a clip
  • Fixed an issue causing FX chain to move position when Properties page is open and the FX chain is bypassed
  • Fixed an issue causing Track Templates to load without folders and other data
  • Fixed an issue causing the original BPM of Groove clips to not show in the Clip Properties panel
  • Fixed an issue preventing effects plug-ins from remaining docked in the MultiDock
  • Fixed an issue causing Pan values to display cropped
  • Fixed an issue causing the EQ plot in the Console View to disappear
  • Addressed several possible scenarios causing Snap Settings to change unexpectedly
  • The Now Time format in the Control Bar will now persist correctly
  • Narrow mode for Console View strips now persists properly when opening and closing the ProChannel
  • Fixed an issue causing Tip of the Day to appear for users of previous SONAR versions
  • Fixed an issue causing the splash screen to appear too briefly
  • Fixed an issue causing the audio Metronome to play unexpectedly
  • Fixed an issue causing WASAPI mode to be changed unexpectedly
  • Fixed an issue that could cause ProChannel compressors to be implemented twice
  • Fixed an issue that could cause ProChannel module enable buttons to be out of sync
  • Fixed an issue that could cause the Control Bar to unexpectedly disappear
  • Fixed an issue where track numbers could display incorrectly in the Console View
  • Addressed an inconsistency in the EQ Plot menu
  • Display Ghosted Data" option now works properly for busses
  • Fixed an issue with Bounce to Clip on MIDI Tracks with Lyric events
  • Adjusted the EQ Plot to address an inconsistency
  • Fixed an issue that could cause Gain knobs to disappear from the Console View
  • Fixed an issue with selecting clips in track folders
  • Snap Settings no longer persist per-screenset
  • Loop Construction View edits no longer trigger Screensets
  • Fixed an issue where the Step Sequencer could turn off Snap
  • Fixed an issue causing the clip FX bin in the Inspector to not update for undo or redo
  • Fixed an issue causing the ProChannel routing section to display differently in the Inspector and Console View
  • Fixed an issue causing Record Arm buttons to display incorrectly in the Track View
  • All ProChannel module Enable/Disable buttons now respond to QuickGroups gestures in the Console View
  • Corrected an issue causing the Busses and Mains to scroll during Screenset and File load
  • Pressing Escape will no longer edit Inspector fields
  • Plug-in folders can no longer be dragged from the Browser to an FX bin
  • It is now possible to reorder Clip FX in the Inspector
  • FX Chains now properly respond to FX Bin Bypass
  • Fixed an issue that could cause busses to be routed incorrectly when creating a bus from an existing bus
  • Fixed an issue that could cause the write-enabled state of ProChannel parameters to change unexpectedly when switching compressor types
  • The Browser’s Audio Preview bus is now saved per-project and is no longer persisted per Screenset
  • Fixed an issue causing only the first Clip in a Folder to be selected
  • Fixed an issue preventing Staff and Lyrics Views from printing
  • Quantize to Pool is now available in the context menu for MIDI clips
  • Synth Connected toggle in the Synth menu of the Browser now properly displays Synth state
  • Fixed an issue that could cause the wrong ReWire device to be loaded from the Browser
  • Fixed an issue that could cause the Snap Settings to change when opening the Preferences dialog
  • Fixed an issue causing Set Measure/Beat at Now to insert a tempo change at the wrong time
  • Removed non-functional “Show Label” toggles from the Console View Options menu
  • Fixed an issue causing the Erase tool to work incorrectly with Folder clips
  • Adjusted the crop hit-zone for Piano Roll View note editing so that at maximum 30 pixels will be available
  • Fixed an issue that could cause Enable buttons of ProChannel modules to get out of sync with the VS-700
  • Fixed an issue that prevented the ProChannel in the Inspector from updating properly when adjusting the ProChannel for the same track in the Console View
  • Fixed an issue that could cause unexpected behavior with Screensets when deleting a track
  • Updated Synth Rack button colors to match those found in the Track View
  • Fixed a drawing issue with non-segmented meters in the Console View
  • Fixed an issue that could cause the Control Bar to appear blank
  • Fixed an issue causing some fields to display incorrectly in the Event List
  • Fixed an issue with Metronome settings changing unexpectedly
  • Fixed overlapping text that could appear in the Transport module of the Control Bar
  • Several non-functioning Keybindings from SONAR 8.5 have been removed
  • Fixed an issue that could cause lasso selection inconsistencies after splitting clips
  • Fixed an issue causing Screensets to improperly import Track View settings
  • Fixed an issue preventing Bus envelope drawing from being canceled with the Escape key
  • Fixed an issue causing Sync and Caching settings in the Preferences to change unexpectedly
  • Fixed an issue causing FX settings to be lost when dragging from an FX Bin to a Console Strip
  • Fixed an issue with Views becoming MDI windows instead of Floating when un-docking from the MultiDock
  • Fixed an issue preventing busses from being maximized
  • Addressed an issue causing MultiDock scroll arrows to appear incorrectly
  • Fixed an error with Delete Content Preset in the Media tab of the Browser
  • Fixed an issue with MIDI envelopes appearing incorrectly in the Edit Filter
  • Fixed an issue causing the MultiDock to unexpectedly scroll when re-sized
  • Fixed an issue when inserting multiple sends that could cause the first to be disabled
  • Addressed several inconsistencies with minimizing and maximizing the MultiDock
  • Addressed an issue that would cause a project to incorrectly display a dropout message if another open project had previously displayed a dropout
  • Fixed an issue that would allow Instrument Tracks to set their Edit Filter to BusOutputVolume
  • Fixed an issue causing Audio Tracks to have incorrect EQ settings when cloned
  • Fixed an issue causing the Gain Knob to disappear on Instrument Tracks
  • Add MBT To Pool function has been returned to Clip context menus
  • Fixed an issue that would prevent some FX Automation from writing to Instrument Tracks
  • Fixed an issue that could prevent nodes from being added to Clip Envelopes in overlapping areas
  • Fixed an issue causing the Track View to improperly reflect hidden tracks when switching Screensets
  • Fixed an issue preventing Stop at Project End from working for projects in a playlist
  • Fixed an issue that caused some ProChannel settings to be saved incorrectly
  • Fixed an issue causing Bus automation to display improperly when scrolled
  • Fixed an issue that would prevent MIDI Clip Envelopes from being created through the Edit Filter for Instrument Tracks
  • Fixed an issue where pressing "Q" while selecting a note in the PRV would not bring up the Quantize dialog
  • Fixed an issue where some Session Drummer 3 samples would loop indefinitely or not choke when desired
  • Fixed an issue where sidechaining to a 32-bit only plug-in would cause dropouts and instability when SONAR's 64-bit Double Precision Engine was turned on
Stability
  • Fixed a crash that could occur when deleting automation data
  • Fixed a crash that could occur when scrolling
  • Fixed a crash that could occur when closing a project
  • Fixed a crash that could occur when soloing grouped busses
  • Fixed a potential crash that could occur when read enabling parameters in FX Chains
  • Fixed a potential crash when opening the Piano Roll View
  • Fixed a potential crash that could occur when bouncing audio
  • Fixed a potential crash when opening the Staff View
  • Fixed a potential crash that could occur when changing project sample rate in ASIO mode
  • Fixed a memory leak in Sonitus:FX Delay
  • Addressed an instability with deleting Busses containing enabled ProChannel modules
  • Fixed a potential stack overflow when inserting a Send set to a new Bus
  • Fixed an issue that could cause a SONAR process to remain running after exiting if a MIDI effect had been used
  • Fixed a resource leak in the Loop Construction View
  • Fixed an issue that could cause glitches or a drop-out when inserting a bus during playback
  • Fixed an issue that could cause x64 installations to freeze when changing the sample rate while loading a project
  • Implemented several crash recovery improvements, increasing the likelihood of a recovery project being saved
  • Fixed an issue that could cause instabilities with the ProChannel EQ when moving crop during playback
  • Fixed a potential crash where inserting a Surround FX Chain onto a Stereo Bus would cause SONAR to stop responding. NOTE: currently there is no method for converting Surround FX Chains to Stereo FX Chains automatically. Click here for more info




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#45
HumbleNoise
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Re:X1(b) - No Confidence? 2011/03/23 20:13:48 (permalink)
UnderTow


HumbleNoise


In my opinion I think it's silly to depend on any software, new or old, for one's livelihood without thorough testing. How about you?

I couldn't agree less. I think one should be able to depend on "new" software for one's livelihood. The fact that we very often can't is a sad state of affairs and not something people should take for granted or accept lightly.

UnderTow


So UT, you disagree. You think it's not "silly to depend on any software, new or old, for one's livelihood without thorough testing?" Meaning you think it's smart to depend on any software, new or old, for one's livelihood without thorough testing? If you think that's smart and a prudent way to run a software based business then we do indeed disagree. But I think you, sometimes, just like to be disagreeable. No big.

The fact that we very often can't is a sad state of affairs and not something people should take for granted or accept lightly.
I agree.
post edited by HumbleNoise - 2011/03/23 20:14:54

Humbly Yours

Larry

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#46
HumbleNoise
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Re:X1(b) - No Confidence? 2011/03/23 20:14:20 (permalink)
Scott,

Did you ever get a chance to try X1b?

Humbly Yours

Larry

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#47
amiller
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Re:X1(b) - No Confidence? 2011/03/23 20:27:44 (permalink)
UnderTow


HumbleNoise


In my opinion I think it's silly to depend on any software, new or old, for one's livelihood without thorough testing. How about you?

I couldn't agree less. I think one should be able to depend on "new" software for one's livelihood. The fact that we very often can't is a sad state of affairs and not something people should take for granted or accept lightly.

UnderTow


I agree...

I've been around software for a very long time and I'm dismayed at how we seem to be more and more willing to accept flawed products.  Funny, I remember a desktop publishing product called LaTex.  Yeah, for you old timers this is really going back a way.  The point is the guy who wrote that software issued a promise to PAY a set $$ award for anyone who could find and turn in a bug.  Can you imagine...actually standing behind your work?  This is from his site:

"For a more complete description of the contents, see DEK's Web pages; this includes a complete list of errata so far, along with the usual promise of US$2.56 to the first finder of any bug."

RAWK!!!

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#48
stratman70
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Re:X1(b) - No Confidence? 2011/03/23 20:33:06 (permalink)
FastBikerBoy


+1 for jbridge. I use it on everything that needs a bridge, the improved interface alone is worth the very few £s. You also get personal support from the developer, he emails you the updates. How's that for service?


Ditto-I never use Bitbridge at all-only Jbridge.

 
 
#49
FastBikerBoy
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Re:X1(b) - No Confidence? 2011/03/23 20:38:20 (permalink)
Scott Lee


backwoods


Deemeber 8 to Mar 23 is about 3 and a half months actually. We should all be able to agree on that! 

No........ its 5 months.............


Congrats on post number two.




Since when has post count equated to being able to use a calender?

EDIT: That's not saying the software shouldn't work on release, just that facts are facts no matter how bad the release
post edited by FastBikerBoy - 2011/03/23 20:42:04
#50
FastBikerBoy
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Re:X1(b) - No Confidence? 2011/03/23 20:39:57 (permalink)
OMG: this forum software
#51
...wicked
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Re:X1(b) - No Confidence? 2011/03/23 20:49:03 (permalink)
Well, generally speaking migrating projects UP the version tree is (or should be thought of) as a one-way trip. 

Plus, I see and encounter enough problems with projects that span versions in any direction that it is usually a place to look for crash-causes.



===========
The Fog People
===========

Intel i7-4790 
16GB RAM
ASUS Z97 
Roland OctaCapture
Win10/64   

SONAR Platinum 64-bit    
billions VSTs, some of which work    
#52
Scott Lee
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Re:X1(b) - No Confidence? 2011/03/23 21:16:19 (permalink)
FastBikerBoy


Scott Lee


backwoods


Deemeber 8 to Mar 23 is about 3 and a half months actually. We should all be able to agree on that! 

No........ its 5 months.............


Congrats on post number two.




Since when has post count equated to being able to use a calender?

EDIT: That's not saying the software shouldn't work on release, just that facts are facts no matter how bad the release

Its calendar.


Scott Lee (ASCAP)
SFX Media 
Song Composer / Engineer / Audio Director

http://www.youtube.com/user/Dezacrator?feature=mhee

#53
Noel Borthwick [Cakewalk]
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Re:X1(b) - No Confidence? 2011/03/23 21:32:58 (permalink)
I think it would be a lot more constructive if instead of sarcastic comments you submitted real problem reports of what residual problems you have accounting for the alleged instability. We just shipped a release of over 200 fixes *directly* in response to user feedback which addressed all the logged issues of relevance as well as many others that were identified internally, including several issues that existed in prior versions.
 
Its pretty disappointing that some folks are trying to spin this as a negative thing! We can only address the issues we know of.

Noel Borthwick
Senior Manager Audio Core, BandLab
My Blog, Twitter, BandLab Profile
#54
Stone House Studios
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Re:X1(b) - No Confidence? 2011/03/23 21:56:07 (permalink)
Its pretty disappointing that some folks are trying to spin this as a negative thing! We can only address the issues we know of.

 
 
The funny part here, Noel, is that there are many who imply that the product was released (three times now) despite knowing what the issues are (were.)
 
Not in that group myself -  but, it seems that it's going to take nothing short of a "We knew and we did it anyway" to make the Noise go away! 
 
Brian

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#55
Jonbouy
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Re:X1(b) - No Confidence? 2011/03/23 21:57:31 (permalink)
Noel Borthwick [Cakewalk
]

I think it would be a lot more constructive if instead of sarcastic comments you submitted real problem reports of what residual problems you have accounting for the alleged instability. We just shipped a release of over 200 fixes *directly* in response to user feedback which addressed all the logged issues of relevance as well as many others that were identified internally, including several issues that existed in prior versions.
 
Its pretty disappointing that some folks are trying to spin this as a negative thing! We can only address the issues we know of.


Is that truly how you see things Noel?

People definitely had show-stopping issues with the original product and there's a long list of published defects that have been corrected here.

Are people trying to spin this?  Some undoubtedly. Do they want to regain some of the confidence they've had in previous releases?  More likely.

Why should it be considered a 'free gift', which is the biggest spin relating to this patch release, to have issues addressed that shouldn't be extant in the first place.

Besides I'm pretty sure there is still a good long list of known issues that need working on as well the ones that arise from this point on.  So that would be a good place to start dealing with the issues you STILL know about, no?

These are your paying customers and most of them are not negative for the sake of it and I find it breathtaking to think that you are dissappointed with any of them aside from the minority that just want to cause problems.

An apology would have been more appropiate than futher dismissals of the great unwashed that actually stand by your products despite the difficulties they've had.
post edited by Jonbouy - 2011/03/23 22:02:53

"We can't do anything to change the world until capitalism crumbles.
In the meantime we should all go shopping to console ourselves" - Banksy
#56
trimph1
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Re:X1(b) - No Confidence? 2011/03/23 21:59:59 (permalink)
^^^+1

I hope this was not about all the problems that were discussed...I do feel for these guys as well...why should the small number who came to cause trouble be allowed to become indicative of all ?
post edited by trimph1 - 2011/03/23 22:02:54

The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate.

Bushpianos
#57
John
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Re:X1(b) - No Confidence? 2011/03/23 22:00:37 (permalink)
Noel I think there are far more users that are happy with X1 then not. I wouldn't let this forum get to you in any way other then to see how vocal the few are in their dislike of what many of us see as a great first start. I have been reporting that I have not had any major issues with X1. I think that there are still areas to be worked on but over all its a great DAW and one that will get better over time.

I thank you for what your team has done to fix so many reported bugs. I do know that the list does not include all the fixes either.

Just keep on doing what you are doing and it will all work out.



Best
John
#58
HumbleNoise
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Re:X1(b) - No Confidence? 2011/03/23 22:03:37 (permalink)
Being constructive in a forum, as in real life, is an art form and if it were I in charge of making my software better I'd also prefer constructive to negativity and sarcasm. Probably not going to happen in this forum but I do understand the request. Doesn't seem out of line to me but I'm trying to be constructive wherever possible.

Humbly Yours

Larry

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#59
ba_midi
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Re:X1(b) - No Confidence? 2011/03/23 22:06:26 (permalink)
Jonbouy


Noel Borthwick [Cakewalk
]

I think it would be a lot more constructive if instead of sarcastic comments you submitted real problem reports of what residual problems you have accounting for the alleged instability. We just shipped a release of over 200 fixes *directly* in response to user feedback which addressed all the logged issues of relevance as well as many others that were identified internally, including several issues that existed in prior versions.

Its pretty disappointing that some folks are trying to spin this as a negative thing! We can only address the issues we know of.


Is that truly how you see things Noel?

People definitely had show-stopping issues with the original product and there's a long list of published defects that have been corrected here.

Are people trying to spin this?  Some undoubtedly. Do they want to regain some of the confidence they've had in previous releases?  More likely.

Why should it be considered a 'free gift', which is the biggest spin relating to this patch release, to have issues addressed that shouldn't be extant in the first place.

Besides I'm pretty sure there is still a good long list of known issues that need working on as well the ones that arise from this point on.  So that would be a good place to start dealing with the issues you STILL know about, no?

These are your paying customers and most of them are not negative for the sake of it and I find it breathtaking to think that you are dissappointed with any of them aside from the minority that just want to cause problems.

An apology would have been more appropiate than futher dismissals of the great unwashed that actually stand by your products despite the difficulties they've had.

At first I wasn't going to respond because I understand the CW people (including Noel) must be a little sensitive to all this -- but I have to say I agree with you Jobouy.

I'm a little surprised much of this is seen as "spin."   I think the real spin came at the release of X1.

There were some big issues.  There remain some issues.   People -- the users/customers -- have gone through a lot.   Most are sincere and not bashing CW but are expressing disappointment and angst.  That's not spin.   That's important feedback.

A defensive posture won't solve anything.




Billy Arnell (ba-midi)

http://www.ba-midi.com/music/files
Music gives me life, so I give life Music.
Thanks for listening - Let's Dance to the rhythm of life! :)
#60
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