X2-Kontakt-Octacapture-jump off of cliff. (Work around confirmed)

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wizard71
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2013/08/22 14:58:55 (permalink)

X2-Kontakt-Octacapture-jump off of cliff. (Work around confirmed)

Have a template involving 5 instances of Kontakt player 5.2 all using LA scoring strings, one for each section. Has been working fine but now whenever i start X2 I get an instant crash citing a fatal error with module: system32\Rdas1110.dll being the culprit. I believe this is part of the octa capture driver 1.51.

I must add that nothing has been added/ subtracted form the PC since I turned it off last night and turned it on again this evening.
I have now reinstalled both the octa capture driver and kontakt player but the issue still remains.

Are the any PC guru's that can possibly help me here as I am completely stumped.?

Bibs
post edited by wizard71 - 2013/09/04 18:04:36

http://www.youtube.com/SpaceTimeAces
https://soundcloud.com/space-time-aces
Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


#1

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    HighestOlive
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 15:01:00 (permalink)
    I get that similar error and but I think in my case Amplitube is the trigger instead of Kontakt.  The research I have done points towards the octacapture driver, but I can't seem to find any resolution.  
     
     
    #2
    robert_e_bone
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 15:36:44 (permalink)
    Are you saying that Sonar crashes immediately upon it starting, PRIOR to loading the project you describe?
     
    OR, does Sonar start, but THEN crash when you try to open that project?
     
    Bob Bone

    Wisdom is a giant accumulation of "DOH!"
     
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    #3
    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 15:41:41 (permalink)
    Hi Bob, yes sorry, I should have been clearer. Sonar starts fine, I choose to load last project .... all instances of kontakt load in background including samples but when the track view window appears (and console in other monitor) that's when I get the error message and sonar stopped responding popup.

    Bibs

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


    #4
    robert_e_bone
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 16:12:04 (permalink)
    Try starting a new project with the same setup.  I am wondering if the original project is somehow corrupted.
     
    Bob Bone
     

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    #5
    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 16:27:27 (permalink)
    Bob,
    I could do that but I spent many hours programming the 2nd movement of Griegs piano concerto so I could play over the top. My fear is that if I do that again, the same thing could happen and i could waste another chunk of my life. The project loads ok if I leave the octa-capture turned off so maybe I should try saving it under another name.
    But..... it also happens when I try to load the LA scoring strings as a new project template. This is a deal breaker for me. If I can't get reliability within sonar I guess I will have to explore other options. I really don't want to do that.
    Bibs

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


    #6
    robert_e_bone
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 16:40:54 (permalink)
    I am not suggesting recreating it.  I am just suggesting setting up a new project to make sure it is only something in that project that is corrupt.
     
    Just as a test.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
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    #7
    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 17:42:24 (permalink)
    Yes totally get that that bob and can I just say a massive thanks to all the people on here you take time out of your life for to help. It truly is appreciated.
    I will of course try again but I am worried that this could strike at any time if I don't find the root cause. Hope you understand where I'm at.

    Bibs

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


    #8
    robert_e_bone
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 18:02:55 (permalink)
    Yes sir.  That's why I am trying to see if we can narrow it down to just that one project, which would mean either project-level corruption OR some bug caused by some combination of things in that project.  If this issue is occurring OUTSIDE of that project, then something more global in nature has occurred.
     
    That was the thought behind asking you to just try that.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
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    #9
    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 18:18:44 (permalink)
    Thanks Bob, totally agree, will try again and repost.

    Bibs

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


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    Seth [DAWGURU]
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 18:39:30 (permalink)
    What driver mode/ settings are you using for the Octa-Capture? Can you take a screenshot of the Octa-Capture's driver settings page and post it here? 
    #11
    jimkleban
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 19:05:13 (permalink)
    So, another thing you could do is load SONAR in safe mode and delete delete plugs one at a time, resave with another name, then reload the saved version in REGULAR mode... you can then narrow down the plugin culprit.... your MIDI work will be fine this way.....
     
    But, I like Bob's idea as well.. if you can load all the plugins into an empty project and it doesn't crash... you can then load one of the loadable versions from the above exercise and just copy and paste all the MIDI tracks from one project into the other project....
     
    This happens to me every once in a rare while and the above process has saved me more than once.
     
    Good luck,
    Jim

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    #12
    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 19:25:15 (permalink)
    Hi, Seth, great to see you back here again, thanks for stopping by this thread :)
     
    I have no idea how to attach a screenshot but i am running ASIO.
    Sample rate 44.1 24bit
    Audio buffer size at number 6 (256) no other boxes ticked.
     
    Error message:
     
    A fatal error has occurred
     
    Module: C:\WINDOWS\system32\Rdas1110.dll
     
     
    a dump file has been created etc
     
    exception code: c0000005
    address: 000000000296A590:000007FB00000000:0000000000000065
     
    should sonar attempt to save a copy of your work as its about to exit abnormally.
     
    Thats all i have.
     
    When i try loading another project that was created from the same template i get the same outcome so maybe the template is corrupted?
     
    Maybe its pointing to a memory issue. Memtest doesnt show anything though.
     
    Cheers
     
    Bibs
     
     
     
    [link=file:///C:/Users/Rob/Desktop/fatal%20error.png] [/link]
     

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


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    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 19:26:56 (permalink)
    jkleban, thanks, hadnt thought of safe mode. It literally is just the 5 instances of KONTAKT player so maybe one instance of that? will give it a go.
     
    Cheers
     
    bibs
     

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


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    Seth [DAWGURU]
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 19:41:32 (permalink)
    wizard71
    Hi, Seth, great to see you back here again, thanks for stopping by this thread :)
     
    I have no idea how to attach a screenshot but i am running ASIO.
    Sample rate 44.1 24bit
    Audio buffer size at number 6 (256) no other boxes ticked.
     
    Error message:
     
    A fatal error has occurred
     
    Module: C:\WINDOWS\system32\Rdas1110.dll
     
     
    a dump file has been created etc
     
    exception code: c0000005
    address: 000000000296A590:000007FB00000000:0000000000000065
     
    should sonar attempt to save a copy of your work as its about to exit abnormally.
     
    Thats all i have.
     
    When i try loading another project that was created from the same template i get the same outcome so maybe the template is corrupted?
     
    Maybe its pointing to a memory issue. Memtest doesnt show anything though.
     
    Cheers
     
    Bibs
     
     
     
     
     




    Its good to be back. :-)
     
    Is SONAR x64 and are all instances of Kontakt x64? And how much RAM do you have in your system? I use Kontakt x64 in SONAR x64 all the time and have never seen such an issue. I used to have only 6gigs of RAM in my DAW and when I would my system would user over 5gigs I would see some apps hard crash occasionally, so it could be a RAM issue of some sort.  
     
    EDIT: I also use an Octa-Capture with the 1.51 drivers which is why I'm trying to get specifics about your system.
    #15
    Anderton
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/22 23:37:49 (permalink)
    I'm afraid I can't be helpful in solving your problem. But, I often have multiple Kontakt instances open (sometimes more than five), using an Octa-Capture running 1.51, and it works so what you want to do is possible. Memory could be an issue...I have 32GB of RAM and that alone has made a huge difference in terms of reliability not just for Sonar, but for Vegas and other programs.
     
    #16
    HighestOlive
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/23 06:54:23 (permalink)
    I have 32 gigs of rams as well in my machine. I don't think this crash is related to Kontakt at all . I don't have Kontakt on my machine at all and I get the same error message from time to time. I think the best course of action, which is the one I still haven't gotten around to taking, is to submit you dmp files to Cake and see if they can shed any light on what is going on.

    I have also tried uninstalling/reinstalling my octacapture drivers to no avail.
    #17
    stevec
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/23 09:00:39 (permalink)
    HighestOlive
    ....I think the best course of action, which is the one I still haven't gotten around to taking, is to submit you dmp files to Cake and see if they can shed any light on what is going on.


    ^^^^^^^^
    They should be able to troubleshoot based on the info in the .dmp files.
     

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    #18
    Jim Roseberry
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/23 10:07:24 (permalink)
    Load the Sonar project using Safe Mode.
    That'll let you get to the MIDI performance data.
    You can then copy/paste that information into a fresh/new project.
    (It's relatively easy to load 5 instances of Kontakt and assign the MIDI tracks to them.)
     
    If you suspect the OctaCapture, try opening Sonar and switching to WDK/KS driver mode if you've been using ASIO (or vice-versa).
     
    First things first, I'd get to your MIDI performance data... and get that pasted into a new/fresh project (just in case).

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
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    #19
    JenksTer
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/23 17:42:12 (permalink)
    I have a similar problem to this. I'm often plagued with a crash caused by 'Rdas1117.dll' (Octa Capture's little brother). It also seems to happen when Kontakt (with LASS loaded) are in the project.
     
    I've resigned myself to the conclusion that X2a is unstable *BUT* hopefully a fix/workaround will come around.
    #20
    Seth [DAWGURU]
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/23 19:12:28 (permalink)
    Jenks,
     
    How much RAM do you have in your system?
    #21
    Seth Kellogg [Cakewalk]
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/23 19:26:47 (permalink)
    Send the dumps in and we'll be able to process it. http://www.cakewalk.com/support/contact/problemreport.aspx
     
    If it's actually a driver issue we can push that over to Roland. Though I have a feeling it may be a RAM issue.
     
    I have a Win 7x64, Amd x6 1100T at home with 8GB. Even without using large sample library soft synths I can start to touch the cap. I'm not using a newer Roland interface though so I can't comment on that part.
     
     

    Best Regards,
    Seth
    #22
    JenksTer
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/24 04:53:29 (permalink)
    Seth [DAWGURU]
    Jenks,
     
    How much RAM do you have in your system?




    16GB installed. - According to the memory usage meter in the performance module my project is using less the 4GB of RAM.
    #23
    robert_e_bone
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/24 07:19:05 (permalink)
    So, what happened when you loaded a new project with the same number of instances of Kontakt and pasted in your midi tracks from your original project?
     
    The above will test for project corruption, and since you are doing a copy/paste of your midi data, you shouldn't lose anything from performing the test.
     
    Please do so and post back, when you get a chance.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
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    #24
    stevec
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/24 11:58:36 (permalink)
    Another reminder to send those dmp files to CW.   Even if it is some type of project specific issue, the dmp files would hopefully reveal something...
     

    SteveC
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    Focusrite 18i6 (ASIO);
    Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
     
    #25
    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/24 12:56:49 (permalink)
    Ok well thanks for everybody's input, very much appreciated.
    I have 8 gigs in my machine (yes I know I could do with more but need new motherboard for that :-/ )
    The 5 instances result in task manager show about 6gigs of that ram in use.

    I started project in safe mode and loaded each instance of kontakt successfully and project opened complete with all midi data intact. I saved under a different name and it now loads perfectly so somehow it seems the original file was corrupted. I'm hesitant to mark this as solved just yet as I haven't had time to restart the PC from 'cold' . Also I will submit the dmp files to both Roland and cake plus the crashlog to NI. Maybe there is a hope that this will solve the problem or at least help solve it for all this with this Roland driver dll error.

    Thanks again, will repost if anything changes.

    Bibs

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


    #26
    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/26 07:28:12 (permalink)
    Ok back again with the same problem. Doesn't matter how I do it it crashes every single time. If I leave the octa capture turned off, start sonar and load the project, it's completely fine until I switch octa capture on and click on Yes to sonar asking if I want it recognised. Then it crashes straightway every time.
    So it seems that there is no issue with sonar/kontakt or ram unless the octa capture is involved.
    Very annoying indeed.

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


    #27
    robert_e_bone
    Moderator
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/26 09:46:39 (permalink)
    Can you please clarify for me whether or not this is continuing to occur for the NEW project, or if it is during continued testing of the OLD project?
     
    Thanks, 
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #28
    Jim Roseberry
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/26 10:01:24 (permalink)
    What happens if you switch the OctaCapture to WDM/KS driver mode?

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #29
    wizard71
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    Re: X2-Kontakt-Octacapture-jump off of cliff. 2013/08/28 09:27:53 (permalink)
    Hi Bob, it happens consistently regardless of old/new/resaved/midi-copy-paste with my LA scoring strings template.... BUT..... it seems to load every time, if, after opening sonar i load another project that DOESN'T contain the LASS template first, close that, THEN open the project with the LASS template. I'm not completely holding my breath though. I await cakes take on this too having sent them a fault report - dmp- and email.
     
    Jim: How do i do that?
     
    Cheers
    Bibs

    http://www.youtube.com/SpaceTimeAces
    https://soundcloud.com/space-time-aces
    Sonar Platinum - Win 8.1 x64 - Haswell 4770k - ASrock Z87 pro3 - 32gb ram - Fractal design R4 case - 3x HDD 1 USB 2.0 external 1x cr M4 ssd for samples - Octa-capture - Sontronics Aria - Sontronics STC-1s - BX8 monitors - ARC 2 system - Kawai CA63 piano - Kawai MP6 Stage piano - Fender custom Telecaster FMT - Yamaha LL6 - Fender P bass


    #30
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