choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/04 22:16:49
(permalink)
Guitarmech111 I have gotten that error with my RME FF800 using FW and with my RME UFX using USB. I think Cakewalk needs to get with RME again and see if they can hash this thing out.
I agree - at this point I'm not sure who to dump. That said, I downloaded a trial of the PreSonus StudioOne and had weird drops using my FF800 with that too...no error messages like Sonar gives but no idea what the culprit is. At this point I've disabled everything on my machine. Defender is turned off, internet is disabled, shut everything off on 'startup' except the RME drivers that show up in the tray, power setting is high performance and nothing will turn off or go into stand-by... Running another test now to see if that does anything but I'm afraid it's all in vain at this point - someone...Sonar or RME has some issues that need to get worked out.
|
Lynn
Max Output Level: -14 dBFS
- Total Posts : 6117
- Joined: 2003/11/12 18:36:16
- Location: Kansas City, MO
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/04 22:29:07
(permalink)
choinga Another issue I have is that anytime I use or enable a 64 bit engine (on export for example or in the device preferences to use the 64 bit engine) I get this weird high pitch buzzing in the background. As soon as I uncheck the box - it goes away. Thanks in advance!
Are you using X3D? That's supposed to solve the problem with the 64 bit double precision engine. I feel for you because I get these messages, too, and though they don't stop production, they're annoying.
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/04 22:30:51
(permalink)
yeah, brand new install as of this evening. Win8.1, X3d, latest RME drivers. I was having weird buzzing problems with the 64 bit precision engine checkbox on previously (and when exporting with 64 bit checkbox enabled) but now I can turn that on without any problems. But, still having the RME error. I've been running a loop with everything shut down (see previous post) and so far so good...been running about 8 minutes now without stopping.
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/04 23:11:50
(permalink)
...well, it was looking pretty good there for awhile. Had a loop running for about 20 minutes without the audio dropping out...but alas, eventually it did. I literally have everything turned off on my machine. Windows Defender disabled/service shut off, internet adapter disabled, all the Intel tools that get installed/video tool that all run in the tray I disabled them in task manager/startup. Literally the only things running in task manager were system stuff that I can't do anything with, sonar and RME. Power management set to high perf, no screen saver, don't turn the disks off. WU done - latest 8.1 drivers/updates installed. Sonar is set to not share the driver with anything else so not sure what else could be 'stealing' it. I did notice when switching cables around that the error I see randomly is exactly the same error I see when I unplug the FW cable. So, it seems that in some way Sonar or RME see's a physical disconnect in some way? I don't know what else to do, if anything. Clearly something is wrong here. I pointed the RME support guy (Jeff - seems like he's the only one in the US?) to this thread when I emailed him so if/when he ever returns my email/call he has some insight into what's going on and that there are multiple others dealing with the same issue. Certainly if I or we ever resolve this I'll share back on this thread. My guess is it's a driver issue. The latest firmware I see for the FF800 is pretty old but the driver is very new - as in a few weeks old. So, maybe they fixed a few things and broke some others with this latest driver release...who knows.
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/04 23:17:43
(permalink)
I am not sharing my drivers either. I have no sound scheme set for the computer also. The devices are defined to windows but the on board sound card is default for all audio recording and playback.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
Splat
Max Output Level: 0 dBFS
- Total Posts : 8672
- Joined: 2010/12/29 15:28:29
- Location: Mars.
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 01:38:44
(permalink)
Please consult your windows event viewer for errors. Thanks.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 02:53:53
(permalink)
no event viewer errors. This is a brand new install so not much to weed through...nothing on the warning or error side that would even remotely be in the realm of this issue. I've got a loop setup to run using PreSonus StudioOne and I'm about to go to bed and we'll see if it's still going in the morning when I wake up. I've seen it die a couple times (had it setup briefly before the re install) but the transport just stops...no error message or windows popup like Sonar does and I had to completely restart the app to get anything to come back up. We'll see... I am using a Syba SD-PEX30009 PCIe-to-FireWire adapter card right now - just bought a SIIG-NN-FW0012-S1-Firewire-800 and going to see if that makes any difference. I was reading through UA's Apollo's site tonight thinking of changing (still sucky Thunderbird support for Windows...) and saw they are recommending this SIIG card or the Sonnex card and are not testing with the Syba anymore. So, figured I'd try that and see if it fixes anything...
|
Zig
Max Output Level: -86 dBFS
- Total Posts : 235
- Joined: 2004/06/20 10:20:39
- Location: Currently residing Gloucs; UK
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 07:23:50
(permalink)
Late to the party here and of no practical use except to testify occasional but annoying replications of exactly the same as the OP: (Motu 4Pre firewire on a TI chipset PCIe with latest 64-bit drivers, W7Pro64(SP1), Sonar x3 Producer 64bit(d),. My present personal experience is that I'm more likely to trigger the FW interface's thowing-in of its towel by periods of cycling through Dimension Pro progs. I've no idea if this of universal significance. I've presently got a headscratching list of other odd behaviours(now including my own as well as those of the trio of X3, W7, and the Motu  )...thus, my present, though head-in-a-bucket "workaround", is plenty of saves, close X3 when the Motu quits, turn off Motu, turn on Motu, fire up X3 and rock+roll. (Turning off my firewire device whilst Sonar is running, even when X3 informs me my device is no longer available, then turning the FW on again, has no effect). I have little knowledge and even less time, so as to presently allow me to do an Enterprise-Picardian level 3 diagnostic of all variables in W7, X3 and my Motu FW...I'm merely chipping in to say that a) I do feel your pain, as my experience tallies with yours; b) my feeling is that this is not an RME-specific error; c)my wild, wild and supernatural guess is that there is still some default W7 desire to attempt to wrestle back default audio control from a firewire device to the onboard audio...but of course this doesn't explain random behaviour(in my case) of soundcard hari-kiri whenever I get crazy with Dimentia Pro.
Me latest toon: http://youtu.be/WG-kG7b0HZoMe prog/blues tracks: www.arkade.com/shaunreederx3(d)PE; W7Pro x64(SP1); Intel i7 4820K; Gigabyte X79-UD3; 32GB RAM; 240GB Neutron GTX SSD(OS+progs); 2x2TB SATAIII internal HDs(everything else); Radeon R9 3GB graphics; Motu 4Pre(fw) on TI-chip PCIe (driver 4.0.5.9644);NI KomPakt(yay!); Edirol PCR-M30(yay!);oodles of guitars; depleting patience.
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 07:37:20
(permalink)
Well, looks like it is not only an RME issue. The problem has gone on for a while now. I am surprised that no one has reported a bug number yet.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 07:42:09
(permalink)
Noel Borthwick [Cakewalk] SONAR listens to device change notification messages from Windows. These indicate when audio devices are added or removed from the system. For device removal specifically we listed to the DBT_DEVICEREMOVECOMPLETE event. If this is being triggered, it means that something caused the low level WDM driver to send this event to Windows. Most typically this could be caused by a faulty connector (USB or firewire) or a bad controller. If its happening on a good system then it could be a fault in the driver that is generating this message. What happens if you ignore the message - does the audio continue to work? If not then it was really disconnected from the system somehow...
My system goes on without issue when I hit NO
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
Zig
Max Output Level: -86 dBFS
- Total Posts : 235
- Joined: 2004/06/20 10:20:39
- Location: Currently residing Gloucs; UK
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 09:30:07
(permalink)
Thanks GTmech. In line with the quote from Noel there: when I ignore the message, hit No, there is no audio, so a disconnect has deffo occurred; my firewire device is, power-wise, "on" but registering LEDs that would indicate a mammoth increase and peak in gain; on opening windows audio, all refs and icons for my firewire device have disappeared, despite the device being "on"(connected, powered, lit up). There thus would have appeared either a firewire driver failure...but whether triggered by X3, Windows or my firewire drivers, I've no idea. My own frequency of this issue increases with frequent scrolling through Dim Pro. When I've then closed X3, then turned my fw device off then on, then fired up X3(which I always do as admin by default), all is dandy until (almost) randomly it ain't. (I hope I don't give the impression I'm on a hijack here...if I were seeking personal help I'd post a thread; just throwing in observations that may(or not) assist the OP and any troubleshooting process.)
Me latest toon: http://youtu.be/WG-kG7b0HZoMe prog/blues tracks: www.arkade.com/shaunreederx3(d)PE; W7Pro x64(SP1); Intel i7 4820K; Gigabyte X79-UD3; 32GB RAM; 240GB Neutron GTX SSD(OS+progs); 2x2TB SATAIII internal HDs(everything else); Radeon R9 3GB graphics; Motu 4Pre(fw) on TI-chip PCIe (driver 4.0.5.9644);NI KomPakt(yay!); Edirol PCR-M30(yay!);oodles of guitars; depleting patience.
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 10:18:57
(permalink)
well, PreSonus StudioOne at least went about an hour last night before I decided to hit the rack. I came down this AM though and the transport was stopped so at some point RME threw up. No error messages though with the PreSonus app so no telling what happened - however, I can attest at this point that my system is pretty screwed up. I went over to simply restart the transport on StudioOne and got a Windows error popup titled "RME FireFace Firmware Mismatch". The error says: This driver version requires at least firmware revision 2.77. Please download the latest flash update tool from RME's website to update your FireFace. Um, I have 2.77 "Hardware Version" and the very latest FF800 driver off their site. I saw this a couple times randomly with Sonar too when I was having audio error problems. Anyway, my system is kinda hosed now. Without rebooting I tried to restart StudioOne and got a hardware error on their startup screen (kinda scrolls through what's loading/going on...different than Sonar) and even after rebooting everytime I go into StudioOne nothing works and I get that RME Firmware error popping up all the time. Sadly, even when I go into Sonar, the transport plays but I can't hear anything...the lights on my UA 2192 aren't coming on (output meter) so even though Sonar says there's activity on the master fader pushing to the RME, nothing is making it via ADAT over to my 2192. *SIGH* So, seems to me like RME has some work to do as well. I don't know - for those of you that have systems that work properly can you keep a project looping for hours and hours on end without the transport stopping? Just trying to determine if my 'test' holds any water.
post edited by choinga - 2014/03/05 10:34:44
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 10:54:27
(permalink)
I can loop for a while, but then midi and audio lose sync.. ;)
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 11:10:25
(permalink)
I have a very simple project - one track with me talking into a mic for about 30 seconds...no FX...and then just looping it. So, it's not hurting anything - barely even get a blip on any resource usage, etc... I had never tried looping something for hours before even when things were working well so no idea what the expected behavior might be. But I do know in this case that something went haywire after letting it run for quite some time...I'm going to have to try to uninstall/reinstall RME drivers or something - nothing works at this point and of course the RME drivers in the tray show that everything is working great. RME Mixer shows signal, etc... but nothing works in the DAW's. UGH.
|
Noel Borthwick [Cakewalk]
Cakewalk Staff
- Total Posts : 6475
- Joined: 2003/11/03 17:22:50
- Location: Boston, MA, USA
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 12:12:00
(permalink)
All SONAR is doing is reporting the message that a device was inserted or removed. This is not new - this feature was added way back in SONAR 8.5. See the topic Change I/O devices without restarting SONAR in the notes. So either some operation is causing the device to really disconnect or the message is being sent at the wrong time. If ignoring the message causes lost audio to the device then its really disconnected somehow.
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 12:27:58
(permalink)
Noel Borthwick [Cakewalk] All SONAR is doing is reporting the message that a device was inserted or removed. This is not new - this feature was added way back in SONAR 8.5. See the topic Change I/O devices without restarting SONAR in the notes. So either some operation is causing the device to really disconnect or the message is being sent at the wrong time. If ignoring the message causes lost audio to the device then its really disconnected somehow.
I remember getting this msg and reporting it with my FF800 quite a while ago. It may have even been in the 8.5 cycle. This still persists with my UFX and brand new cables, motherboard and all. There are a few of us that have not really had a disconnect Noel. How would Cakewalk prefer to proceed with the msg being sent at the wrong time or if it should have been sent at all? Or is this an issue to pursue for Cakewalk? It is an annoyance, but not a showstopper for me since replying no basically clears the msg and audio continues. It is clear we are talking about someone who does likely have an issue with their system(OP) as well as the other issue where the msg may not be issued correctly.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 12:49:00
(permalink)
It is clear we are talking about someone who does likely have an issue with their system(OP)
How do I have an issue with my 'system'? I'm using a high end MSI motherboard, the same Syda PCI 1394 card I've been using since Sonar 8.x days (with no problems) and now all of a sudden with X3 I'm getting the same random disconnects with RME products that other people are seeing as well? All I know is that I've been sitting here listening to a loop run in PreSonus StudioOne for almost 2 hours with no disconnect problems whatsoever. If I switch over to Sonar and run a similar loop - I'll get that audio error in less than 10 minutes. Guaranteed. So, maybe RME's got some problems too - but clearly Sonar does as well. There's absolutely no reason I can think of where you tell SONAR to "NOT SHARE" the interface and to randomly get disconnects like that. I also can switch my RME to the primary sound card and can listen to music for hours on end without any disconnects. As I mentioned previously, the error that SONAR shows is exactly the same one that shows up if I phyiscally remove FW cables. I'm not saying that's what it 'thinks' is happening but effectively, that's the symptom. Either way, something wrong...and there are many people on here telling you so. Hopefully someone will either attempt to reproduce or somehow look more at what we have going on to see what the problem is and how to remediate it.
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 12:53:34
(permalink)
Ken, list your recipe for the SONAR looping. As long as it is documented, we can all follow it the same way. Do you have a large region looping? how many measures? Is it midi and audio? Any FX? Did I miss something? I have time and will try to help get it repro'd.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 12:57:21
(permalink)
I open a blank project, create 1 track, talk into a mic with it recording for about 30 seconds and set it to loop. I set the master to my UA 2192 output (it's connected to the RME via ADAT) so I can hear it in the speakers and let it go. No FX, no nothing else - just as vanilla as possible. I've been sitting here listening to a loop I created in StudioOne at 10:22am CST (it's now almost noon so it's been running over an hour and a half with no issues) using a similar setup. As I said, I guarantee I can switch back over to Sonar and do the same thing and there's no way it will go for this long - under 10-15 minutes tops it will die with that audio/RME error.
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 13:01:15
(permalink)
I started a loop of 8 measures at 12:05 with my UFX. This has midi, audio and FX in it. I will let it run for 30 mins or so. If no issue, I will get a vanilla setup like you have and give it a go. btw, what state are you in? I am also in CST.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 13:02:58
(permalink)
|
panup
Max Output Level: -50 dBFS
- Total Posts : 2538
- Joined: 2006/05/23 09:34:35
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 13:03:27
(permalink)
I have used FF800 - sometimes two units at a time - from the first days FF800 was released. One unit worked absolutely perfectly in XP & SONAR 8.3.1 and 8.5. Windows 7 + X1 was OK, too, but Windows 7 + SONAR X2 began to show this message. I failed to locate problem or fix it and I purchased RME UFX which works perfectly in USB mode. I believe problem is either in RME or Windows Firewire driver. My troubleshooting included replacement of motherboard, 1394 card (3-5 different ones from several brands, with and without TI chipset), cables, going back to legacy driver, totally new PC and upgraded SONAR version. RME support did their best to help me solve this issue but they were unable to find the ultimate answer. Interesting enough, disconnecting never happened when playing music with Winamp or Media Player - only in SONAR in ASIO mode.
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 13:12:09
(permalink)
I have noticed that when opening SONAR, I see this msg at times too. I am in USB mode, but was using FW mode with the FF800. My loop has gone on for a while now without issue. I will try the vanilla approach.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 13:20:35
(permalink)
...mine has been 2 hours now in StudioOne with no drops. Going to switch over to SONAR now and see how long it goes...
|
Noel Borthwick [Cakewalk]
Cakewalk Staff
- Total Posts : 6475
- Joined: 2003/11/03 17:22:50
- Location: Boston, MA, USA
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 13:36:13
(permalink)
SONAR displays this message when we detect either arrival or removal of *any* audio or MIDI device on the system. SONAR takes no action unless you say yes to this prompt: "The above Audio/MIDI device was disconnected from your system. Would you like SONAR to reroute these outputs to an available device? Clicking 'No' allows SONAR to remember output settings to this device." One thing that might have some bearing on this. I got word from RME that when the ASIO sample rate changes they unload and reload the underlying wdm driver components (even if you use an ASIO driver there is always a WDM component) This will cause a device removal message. This is very common with some drivers and its normal. Driver vendors have to do this because Microsoft's driver stack doesn't easily allow sample rates to be changed under the hood. Some Roland drivers do this as well. In the future I'll look into potentially masking the notification message when the ASIO sample rate is changed. However if you are really losing audio there isn't anything I can do from the SONAR side without knowing what is causing that. So is anyone with this problem loading projects at different sample rates or changing the sample rate?
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 13:41:04
(permalink)
Not for me. I keep my 2192 at 44.1, the RME driver at 44.1 and SONAR at 44.1. I never change that and don't have any projects at different sample rates that I have to change. So, I don't think that's my issue but could be for some other folks. For the record, I started up a SONAR session with the 1 track/loop thing at 12:25 CST and it's been running for 25 minutes now without crashing. That's definitely a record. It will eventually though but the problem is that it will eventually come during a project and it always happens at the worst time...like right in the middle of the best take. :) I'm going to have to bang on it later tonight like I'm actually doing some work and see how long it makes it. I'm going to let it run and see how long it goes.
post edited by choinga - 2014/03/05 13:50:31
|
Guitarmech111
Max Output Level: -24.5 dBFS
- Total Posts : 5085
- Joined: 2003/11/06 10:18:53
- Location: Bayou City, TX
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 13:57:29
(permalink)
Noel Borthwick [Cakewalk] One thing that might have some bearing on this. I got word from RME that when the ASIO sample rate changes they unload and reload the underlying wdm driver components (even if you use an ASIO driver there is always a WDM component) This will cause a device removal message. This is very common with some drivers and its normal. Driver vendors have to do this because Microsoft's driver stack doesn't easily allow sample rates to be changed under the hood. Some Roland drivers do this as well. In the future I'll look into potentially masking the notification message when the ASIO sample rate is changed. However if you are really losing audio there isn't anything I can do from the SONAR side without knowing what is causing that. So is anyone with this problem loading projects at different sample rates or changing the sample rate?
Excellent Points Noel! I just proved that driver differing sample rate disconnect point! I have been opening projects with varying sample rates from the past and that is why I am getting that message. That analysis is SPOT ON for my situation. I would appreciate masking that message for those conditions. Excellent!
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
|
Noel Borthwick [Cakewalk]
Cakewalk Staff
- Total Posts : 6475
- Joined: 2003/11/03 17:22:50
- Location: Boston, MA, USA
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 14:08:38
(permalink)
choinga For the record, I started up a SONAR session with the 1 track/loop thing at 12:25 CST and it's been running for 25 minutes now without crashing. That's definitely a record. It will eventually though but the problem is that it will eventually come during a project and it always happens at the worst time...like right in the middle of the best take. :)
That sucks. Its definitely not normal for it to happen while you are recording and nothing else is using the hardware. As I mentioned earlier SONAR just displays the message but takes no action unless you respond to the message with yes. If you are actually losing audio when that happens it might indicate a hardware problem (especially if others are not seeing that). I suggest working with RME support on that angle. I'll see if anyone can reproduce that issue here.
|
choinga
Max Output Level: -89 dBFS
- Total Posts : 58
- Joined: 2013/08/11 12:01:36
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 14:12:09
(permalink)
It finally did die...just playing back. A little under 30 minutes was all it could muster, but that's the record. Usually it's under 10 minutes or so...or, right at the worst possible time when I'm recording. :)
|
Noel Borthwick [Cakewalk]
Cakewalk Staff
- Total Posts : 6475
- Joined: 2003/11/03 17:22:50
- Location: Boston, MA, USA
- Status: offline
Re: X3 Pro - RME FF800 - Device Disconnecting??
2014/03/05 14:37:28
(permalink)
So all you are doing is looping in SONAR and no other apps running? Do you get a dropout message before that or just the device disconnected message? Also after the message is audio playback dead - how do you recover at that point?
|