AnsweredX3 VST Scan issue

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Middleman
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Re: X3 - so far a VST disaster 2013/09/30 18:23:26 (permalink)
If the machine is rebooting, check to make sure the processor is seated correctly against the cooling fan. Overheating from a cooler that isn't seated well on the processor will cause rebooting.

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#31
Silicon Audio
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Re: X3 - so far a VST disaster 2013/09/30 18:37:21 (permalink)
Folks, keep in mind that virtually all AV scanners have a kernel component also - used for real-time file scanning.  It is effectively a kernel-based driver.  If there is a BSOD or reboot happening during the VST scan, it will be worth temporarily disabling or removing your AV to see if the problem goes away.  The other alternative would be setting up an exclusion in your AV settings for the location of your VST files.
 
Noel can correct me if I'm wrong, but I doubt Sonar does anything directly at the kernel level, so can't reboot your PC.  However, it may be exercising something that does.
 
Question:  Does your CPU usage go up very high during the VST scan?

"One of the great and beautiful things about music and recordings in general is that legacies live on" - Billy Arnell - April 15 2012
#32
PTravel
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Re: X3 - so far a VST disaster 2013/09/30 18:48:45 (permalink)
I appreciate your taking the time to respond to this thread.
 
But . . .
 
JonD
I would start by making sure the Fast Track Ultra is showing correctly under driver settings.  IOW, don't assume nothing has changed from your last setup.
From my second post to this thread: "It did not crash because of the interface or the OS. . . "
 
 After the upgrade, my interface changed to a generic ASIO driver, with the proper ones visible below but grayed out.  Once I switched to WASAPI (instead of ASIO), the normal drivers were accessible again, and I just manually unticked "generic" and ticked the correct ASIO drivers.  After hitting apply, this affected a bunch of other settings as well.
That has nothing to do with the problem that I experienced.
 
If your interface driver looks okay, then I'd move on to the plugins.  Try one or more of these:
 
- Under Edit-pref, uncheck "Replace VST2 Plug-ins When Opening Projects".  Apply.  Go back in and rescan plugins.  What happens?
- Under same place, uncheck "Rescan failed plugins"  Apply.  Go back and rescan.. What happens?
- If scans okay after doing the above, check the excluded plugins list.  Is Ozone there?
From my first post in this thread:
 
"After installation (an upgrade from X2), none of my VST3s showed up, nor did some VST2s.  I tried the "Reset and rescreen" trick recommended by Cakewalk, but that didn't work either.  Worse, Sonar crashed a couple of times in the process, usually when I tried to use the plug-in manager for scanning."
 
- Use shift key to open Sonar in safe mode (bypasses plugins).  What happens?
As the problem I'm having is that X3 is not loading VSTs, what in the world would this accomplish?
 
Point being, if it is a plugin causing a problem, you can isolate it, then once you are sure everything else scans okay, you troubleshoot the plugin (Make sure you have the latest version, or you may need to reinstall it, etc).
Point being, it is not a plugin causing the problem, as my later experiment with my laptop (also documented in this thread) established.
 
I've found a kluge to work around X3's failure to recognize specific VST3s.  However, I'm particularly concerned with the non-BSD, complete and total crash of the computer when trying to save the X3 plugin from Plug-in Manager with Sonar X3 open.  I also noticed some truly bizarre behavior of X3 that I haven't mentioned yet.  Specifically, at one of my re-scan attempts, it get caught in some kind of loop and kept rescanning the same VSTs, over and over again, and never finished.  The only way to deal with it was to kill the vstscan process.
 
My guess is that the Ubercrash was the result of the vstscan process running while I was trying to save the X3 preset.  My bet is that, rather than use standard OS calls for disk reads or writes, the software tries to go direct to the drive driver (or, maybe, a BIOS call); given the new "background scan" feature in X3, I'd say this is very likely.  I have a 512 GB SSD for a program drive and 4-disk RAID5 array for music data.  Though there is nothing particularly arcane about this hardware, I doubt either or, particularly, the combination are found in the typical Sonar user's computer.  The fact that I could save the preset on my laptop without crashing strongly suggests that I'm right about this, i.e. the problem is Sonar's write-disk coding, which doesn't play well some disk device drivers.
#33
PTravel
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Re: X3 - so far a VST disaster 2013/09/30 18:51:36 (permalink)
Silicon Audio
Folks, keep in mind that virtually all AV scanners have a kernel component also - used for real-time file scanning.  It is effectively a kernel-based driver.  If there is a BSOD or reboot happening during the VST scan, it will be worth temporarily disabling or removing your AV to see if the problem goes away.  The other alternative would be setting up an exclusion in your AV settings for the location of your VST files.
That's an interesting possibility, given that Sonar uses some kind of background process for scanning for VSTs.  However, I will not use any software that requires disabling AV.  Ever.
 
Noel can correct me if I'm wrong, but I doubt Sonar does anything directly at the kernel level, so can't reboot your PC.  However, it may be exercising something that does.
That's possible.  However, given that the VST scan is a separate process, I'm not convinced that Sonar does not by-pass OS calls for disk I/O.
 
Question:  Does your CPU usage go up very high during the VST scan?
My CPU usage never goes very high, except when rendering video. :)
 
#34
PTravel
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Re: X3 - so far a VST disaster 2013/09/30 18:54:44 (permalink)
Middleman
If the machine is rebooting, check to make sure the processor is seated correctly against the cooling fan. Overheating from a cooler that isn't seated well on the processor will cause rebooting.

Any mis-seated hardware can cause seemingly random hard reboots.  However, my machine isn't "rebooting."  It rebooted only once when I tried to do a very specific task that is often invoked by sophisticated software by calling on a device driver (or possibly a BIOS routine), rather than an OS call.


#35
PTravel
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Re: X3 - so far a VST disaster 2013/09/30 19:40:11 (permalink) ☼ Best Answerby PTravel 2013/09/30 19:40:18
Okay, problem solved through a kluge:
 
How to add VST3 plug-ins that Sonar X3 doesn't include in the plug-ins browser:
 
With no project open in X3, and with the plug-ins browser closed:
Open the Plug-in Manager.
Open the X3 Producer Effects pre-set.
Click on VST3 in the left-hand column.  You should see the unlisted plug-ins.
Choose a folder in the far-right column (the pre-set column) and click on it to highlight.
Highlight the VST3 plug-ins you want to place in that folder.
Click on the "Add" button.
Click "Close."
The plug-in manager will ask you if you want to save the preset.  Click "Yes."
It will open a Program Manager window.  Save it as "X3 Producer Effects."
Program Manager will ask you if you want to overwrite the existing copy.
Click on "Yes."
 
That's it.  The missing VST3 will now show up in the Plug-in Browser window in the folder you chose.
#36
Anderton
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Re: X3 - so far a VST disaster 2013/09/30 20:14:48 (permalink)
[Edit: If you solved it, never mind...]
#37
stratman70
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Re: X3 - so far a VST disaster 2013/09/30 20:27:23 (permalink)
I have ozone 5 and Melodyne and X2 installed, etc. No issues with any of the stuff you are experiencing. X3 put ALL the VST3's where they should be, categorized them, etc.
So I do not understand how it can be X3. I didn't post to argue-just sayin.........
 
I am glad you found a work around.

 
 
#38
JonD
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Re: X3 - so far a VST disaster 2013/09/30 20:40:10 (permalink)
Something weird obviously happened during your initial scan of plugins.  Anti-virus conflict maybe?
 
In any case, you seem okay with your "kludge" workaround, so congratulations!
 
Hardly the "VST Disaster" you proclaimed in your thread title.  Obviously up to you, but you might consider changing the thread name, so people perusing the forum don't get the wrong idea.
 
 
post edited by JonD - 2013/09/30 20:57:02

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#39
PTravel
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Re: X3 - so far a VST disaster 2013/09/30 23:15:01 (permalink)
JonD
Something weird obviously happened during your initial scan of plugins.  Anti-virus conflict maybe?
Maybe.  It's still a problem.
 
In any case, you seem okay with your "kludge" workaround, so congratulations!
Congratulations for making the program work the way it's supposed to?  Okay.
 
Hardly the "VST Disaster" you proclaimed in your thread title.  Obviously up to you, but you might consider changing the thread name, so people perusing the forum don't get the wrong idea.
Until X3, I used Sonar tracking music, Audition CS6 for tracking vocals, and Audition 3.0 for mixing and mastering.  I upgraded to X3 because of the comp lanes and VST3 support -- I'm hoping to use X3 for tracking music and vocals, and also mixing and mastering, one program instead of three.  I use Ozone for mastering.  For me, the upgrade would have been a disaster if I couldn't get Ozone to work with it.  Given that VST3 support and comp lanes are two major selling points for the upgrade, yes, it would have been a disaster if these tools didn't work for me.  So, no, I have no intention of changing the title of this thread.  I'm glad I got Ozone working, but it shouldn't take a kludge* to do it, and the program shouldn't crash my computer when using it as intended.
 
 
 
*kludge  [klooj]  
noun Computer Slang.a software or hardware configuration that, while inelegant, inefficient, clumsy, or patched together,succeeds in solving a specific problem or performing a particular task.



 
#40
backwoods
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Re: X3 - so far a VST disaster 2013/09/30 23:17:49 (permalink)
You need to look up the word disaster in that dictionary.

 
#41
PTravel
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Re: X3 - so far a VST disaster 2013/09/30 23:28:15 (permalink)
backwoods
You need to look up the word disaster in that dictionary.


And you need to look up the word, "subjective."
#42
backwoods
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Re: X3 - so far a VST disaster 2013/09/30 23:29:36 (permalink)
This is a communications crisis. Good luck with your disaster.

 
#43
MelodicJimmy
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Re: X3 - so far a VST disaster 2013/10/01 00:04:17 (permalink)
PT, I'm glad I didn't take the time to help you.  You sound like a pretentious jackass.   

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#44
JonD
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Re: X3 - so far a VST disaster 2013/10/01 00:08:12 (permalink)
PTravel,
 
Sheesh, if it's truly a disaster, then it was of your own making. 
 
You've been involved in IT for decades, but apparently don't know that it's unwise to install a major software upgrade to a production PC just a day or two after the upgrade's release!
 
I'm not convinced this is a bug; your description of the issue strongly suggests some sort of weird glitch during scanning.  Either way, see above statement.
 
I can only imagine the novel-length emails you must send Microsoft the days following new OS releases.  Oh wait, you don't upgrade your OS the day a new one is released?  Why not?  (Maybe see above statement?).
 
And since you won't accept congratulations for finding an awful, inelegant "kludge" to your problem, might we word it differently for your sensitivities?  Instead of kludge.... how about "Pirouette"?
 
Congratulations on your Pirouette!  A job well-done - even if you did make a huge kludge of it letting us know you did all the work. 

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#45
brconflict
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Re: X3 - so far a VST disaster 2013/10/01 00:32:41 (permalink)
I've been troubleshooting my plug-ins in X3 while watching C-SPAN. Waves has licensing issues (not the case in X2a), VST Engine crashed several times, and right-clicking in FX Chain to Manage Plug-In layouts never brings anything up (this was an issue for me in X2a as well). I don't expect a flawless install, so I'm still working with it, but this wasn't 100% success for me.

Brian
 
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#46
PTravel
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Re: X3 - so far a VST disaster 2013/10/01 00:35:05 (permalink)
JonD
PTravel,
 
Sheesh, if it's truly a disaster, then it was of your own making. 
 
You've been involved in IT for decades, but apparently don't know that it's unwise to install a major software upgrade to a production PC just a day or two after the upgrade's release!
I don't work in IT and music composition and recording is just a hobby I do after work.  As I mentioned, I've been using Cakewalk/Sonar since before it was a DAW.  I've never had a single serious issue with the software.  And, yes -- when a well-respected (and deserving of that respect) company like Cakewalk issues a new release, I expect it to work as advertised, not counting minor tweaks that get tweaked in a later update.  I use a lot of software of equal or greater complexity (in terms of programming) to Sonar.  I've never had a situation in which a program from a major publishing house crashed my computer in this fashion -- at least not by just using it as intended.
 
I'm not convinced this is a bug; your description of the issue strongly suggests some sort of weird glitch during scanning.  Either way, see above statement.
I never said it was a bug.  What I said was this: no one can code a program that runs perfectly on every computer in every conceivable hardware and software combination.  I also recognize that when coding for intensive I/O, it's usually necessary to by-pass the OS calls and go direct to the driver.  There's nothing wrong with that, but it risks incompatibilities in specific contexts.  What I find particularly frustrating is when a company's tech person presents a generalization as an absolute that I know to be false and resorts to the old, "it must be your driver/hardware" buck passing.
 
I can only imagine the novel-length emails you must send Microsoft the days following new OS releases.  Oh wait, you don't upgrade your OS the day a new one is released?  Why not?  (Maybe see above statement?).
You're right, I don't upgrade my OS the day a new one is released, and that's because I don't consider Microsoft a company that puts out extremely high-quality software.
 
And since you won't accept congratulations for finding an awful, inelegant "kludge" to your problem, might we word it differently for your sensitivities?  Instead of kludge.... how about "Pirouette"?
I like pirouette.  You were the one who put kludge in quotes in your original post, and kludge is exactly the right word. Unexplained computer crash aside, on two separate computers X3 found the Ozone and Celemony VST3s, but did not put them into the Effects Plug-in Browser, and the only way to get them in was to manually load them using the Plug-in Manager and then over-write the X3 Producer Effects preset.  THAT is the very definition of a kluge.
 
Congratulations on your Pirouette!  A job well-done - even if you did make a huge kludge of it letting us know you did all the work.
Uh . . . what?
 
#47
Noel Borthwick [Cakewalk]
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Re: X3 - so far a VST disaster 2013/10/01 08:16:16 (permalink) ☄ Helpfulby joel77 2013/10/01 11:05:03
I'm afraid that you are making lots of erroneous assumptions about how SONAR works as well as hypothetical claims about the cause of the crash based on outdated information about Windows. In the old days of Windows user mode programs could actually cause the entire OS to reboot. This is impossible in current OS's from Microsoft. User mode programs have a protected address space and cannot make "jumps" to memory out side that. SONAR doesn't "bypass OS calls" and go directly to the driver. Everything we do uses standard Windows API's.
I have outlined a strategy for narrowing down this problem for you and several others have suggested options. This is how we debug stuff. We won't get anywhere isolating the cause of the problem if you don't follow a systematic process of elimination. I suggest working with tech support if you want further resolution on this since its proving difficult to resolve here.
post edited by Noel Borthwick [Cakewalk] - 2013/10/01 08:25:54

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#48
lawp
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Re: X3 - so far a VST disaster 2013/10/01 08:41:13 (permalink)
you can also turn off the auto-reboot & get chance to see the bsod msg...
#49
Bristol_Jonesey
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Re: X3 - so far a VST disaster 2013/10/01 09:07:15 (permalink)
lawp
you can also turn off the auto-reboot & get chance to see the bsod msg...


That's the first thing I would have done.

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chuckebaby
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Re: X3 - so far a VST disaster 2013/10/01 09:13:45 (permalink)
PTravel
Silicon Audio
Folks, keep in mind that virtually all AV scanners have a kernel component also - used for real-time file scanning.  It is effectively a kernel-based driver.  If there is a BSOD or reboot happening during the VST scan, it will be worth temporarily disabling or removing your AV to see if the problem goes away.  The other alternative would be setting up an exclusion in your AV settings for the location of your VST files.
That's an interesting possibility, given that Sonar uses some kind of background process for scanning for VSTs.  However, I will not use any software that requires disabling AV.  Ever.
 
Noel can correct me if I'm wrong, but I doubt Sonar does anything directly at the kernel level, so can't reboot your PC.  However, it may be exercising something that does.
That's possible.  However, given that the VST scan is a separate process, I'm not convinced that Sonar does not by-pass OS calls for disk I/O.
 
Question:  Does your CPU usage go up very high during the VST scan?
My CPU usage never goes very high, except when rendering video. :)
 


by sounds of it... you have every answer except the one your looking for.
just step back for a second and listen to some of the posts here.
your simply writing them off because you think that's not the issue or that you know better.
the answers to your problem are written here very clear, just step back and take a breath.
you even have the guy that wrote the code for x3 trying to help you but your arguing with him that he's wrong ?
I don't think so.
 
Sonar x3 is a brand new program and hasn't had time to be run in some data bases yet for Reputation scans, I would reconsider your choice to not temp shut your AV off at least until you've problem solved your issue.
you've said you do this as a hobby ? well the professionals all shut their AV off or don't have it installed at all.
 
im a computer builder myself and have asst. many users here with builds.
the VST scan will not cause a reboot. I think you know what will so im not going to keep stressing that.
I hate seeing titles like the one of this thread because its anything but a disaster, im very pleased with the way x3 is scanning VST's
and its new implementation.
post edited by chuckebaby - 2013/10/01 09:36:26

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#51
garybrun
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Re: X3 - so far a VST disaster 2013/10/01 09:16:27 (permalink) ☄ Helpfulby joel77 2013/10/01 11:07:37
I think its sad that posts with a title "X3 - so far a VST disaster" can stand when its not a true statement.
How many new people who look at the board will think...  Im not buying that.
The search engines will also pick up on  the thread and will put people off.
 
I see this over and over again on the internet and also have experienced it myself with my own TV show.  The negative comments are the first to show up in the search engines and there is nothing you can do about.
 
While I do agree with the right to say things ...  but I also think that such titles shoud be corrected when proven to be wrong.  Its not ccensorship...  it called common sence.
 
 

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#52
Photo_G
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Re: X3 - so far a VST disaster 2013/10/01 09:21:13 (permalink)
+100   IMO, this thread title should be changed.

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#53
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Re: X3 - so far a VST disaster 2013/10/01 09:23:54 (permalink)
I'm glad I don't sell software. Wow.

 
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Re: X3 - so far a VST disaster 2013/10/01 09:29:50 (permalink)
same here, change the title, you wont follow any advise given to you by the person who wrote the code for this program and all you want to believe is your own solutions.

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#55
Royal Yaksman
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Re: X3 - so far a VST disaster 2013/10/01 10:02:27 (permalink)
Ozone doesn't show in my browser either. I could change that? But I figure a menu is a menu and I just 'right-click' in the effects bin of the track I want to open Ozone on and it is there under:
 
Audio Fx > VST 3 > Mastering > Izotope Ozone 5
 
or
 
Audio Fx > VST 2 > Izotope Ozone 5
 
Ozone is a plug that I only use once I've completed the song, on the master output track, to get a sense of how the mastering will shape up. So it's not exactly a plug I need to click on 50 times a song... 

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Re: X3 - so far a VST disaster 2013/10/01 10:37:50 (permalink)
I seem to have my VST issues ironed out. I have no clue what happened regarding the Waves plug-ins and licensing. It just started working after a few more tries.
 
I like the default organization. It's probably a little more in depth than I need, but it saved me a lot of time organizing my plug-ins.
 
Could be the Right-Click access to Manage Plugin Layouts is a potential bug, but I have the same issue in X2. I have to use the top menyu to access instead of right-click.
 
The plug-in manager took a little longer to open than X2a's, but worked fine after that.

Brian
 
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#57
Noel Borthwick [Cakewalk]
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Re: X3 - so far a VST disaster 2013/10/01 11:11:44 (permalink)
Royal Yaksman
Ozone doesn't show in my browser either. I could change that? But I figure a menu is a menu and I just 'right-click' in the effects bin of the track I want to open Ozone on and it is there under:
 
Audio Fx > VST 3 > Mastering > Izotope Ozone 5
 
or
 
Audio Fx > VST 2 > Izotope Ozone 5
 
Ozone is a plug that I only use once I've completed the song, on the master output track, to get a sense of how the mastering will shape up. So it's not exactly a plug I need to click on 50 times a song... 




When you say browser you mean the plugin browser docked on the right hand side of SONAR right?
I think there is some confusion going on with a custom plugin layout vs the "Default ALL plugins" layout configuration. If you do see it in the normal menu it should be visible in the browser as well as long as you are using the same layout. There is no special logic there to hide plugins. Make sure you click on the browser and from the dropdown on the Plugins tab select "Default ALL plugins". Uncheck sort plugins by category if you want to see the raw layout.

Noel Borthwick
Senior Manager Audio Core, BandLab
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#58
Noel Borthwick [Cakewalk]
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Re: X3 - so far a VST disaster 2013/10/01 11:16:50 (permalink)
brconflict
Could be the Right-Click access to Manage Plugin Layouts is a potential bug, but I have the same issue in X2. I have to use the top menyu to access instead of right-click.
The plug-in manager took a little longer to open than X2a's, but worked fine after that.



Are you guys referring to plugin manager? If so don't call it the browser since its very confusing to know where you are looking at plugins. Do you have the 32 and 64 bit versions of X3 installed? I found a bug a couple of days ago (in all versions, not just X3) where if you run the 32 bit version of SONAR and launch plugin manager from there, after that the 64 bit version of SONAR will call up the wrong version of plugin manager. As a result it looks like plugins are missing since its referring to the 32 bit version.
I wonder if the confusion is related to this. Its unnecessary to open plugin manager unless you want to create a new layout.

Noel Borthwick
Senior Manager Audio Core, BandLab
My Blog, Twitter, BandLab Profile
#59
Royal Yaksman
Max Output Level: -83 dBFS
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Re: X3 - so far a VST disaster 2013/10/01 11:46:15 (permalink)
Noel Borthwick [Cakewalk]
When you say browser you mean the plugin browser docked on the right hand side of SONAR right?
I think there is some confusion going on with a custom plugin layout vs the "Default ALL plugins" layout configuration. If you do see it in the normal menu it should be visible in the browser as well as long as you are using the same layout. There is no special logic there to hide plugins. Make sure you click on the browser and from the dropdown on the Plugins tab select "Default ALL plugins". Uncheck sort plugins by category if you want to see the raw layout.


Yes, Noel, this is in the browser docked on the right. Clicking on "Default All Plugins" does bring up Ozone 5 under VST 2 and VST 3 in Audio Fx. But clicking "Default All Plugins" gets rid of the Producer effects from the list. So I've gotten used to right-clicking in the bin to place certain plugs. I can still access my instruments by clicking on the 'Instruments' tab in the browser and that is with X3 Effects ticked. But my Dynamic effects plugs aren't shown unless I select Default All.
 
But toggling the lists is still clicking and I as I said, menus are menus. I realise there is probably a custom way to get them all to show up in the browser as one big list (My plugs plus X3 Producer Effects) but it hasn't really bothered me into doing that, at the moment.
 
At any rate, my right button clicking finger (the middle one) needs to develop similar definition to my index finger, as it's started to suffer from rather chronic "beefcake envy."

Royal Yaksman
 
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#60
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