Helpful ReplyIf banned, can I still access my purchases?

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Ebonah
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2015/06/27 13:47:25 (permalink)
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If banned, can I still access my purchases?

So, I have an old account. That may have been banned BUT! the problem is I can't access my account to see my old purchases. Sooooooooo if I upgrade I have to pay full price. That's not good. I been using Cakewalk since CW Home Studio 8.
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    scook
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    Re: If banned, can I still access my purchases? 2015/06/27 13:51:36 (permalink)
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    Being banned from the forum does not affect SSO access to your store account. If the banned forum ID predates SSO, at that time there was no link at all between the your store account and forum ID. For products missing from your account see http://forum.cakewalk.com/FindPost/3148924
    #2
    g_randybrown
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    Re: If banned, can I still access my purchases? 2015/06/27 13:51:57 (permalink)
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    Banned from what?

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    Ebonah
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    Re: If banned, can I still access my purchases? 2015/06/27 14:22:35 (permalink)
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    Okay, so. I got back into the old account. (Apparently I wasn't really banned ). But now, it say "It looks like you do not own any Cakewalk products yet" WHAT!?!?! I've owned CW products from back when they sent you the CD's. So yeah, is there any way to correct that or CW changed the policy and I didn't know lol 
    #4
    scook
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    Re: If banned, can I still access my purchases? 2015/06/27 14:24:15 (permalink)
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    Read the post linked in msg #2
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    ampfixer
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    Re: If banned, can I still access my purchases? 2015/06/27 15:07:55 (permalink)
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    Ebonah
    Okay, so. I got back into the old account. (Apparently I wasn't really banned ). But now, it say "It looks like you do not own any Cakewalk products yet" WHAT!?!?! I've owned CW products from back when they sent you the CD's. So yeah, is there any way to correct that or CW changed the policy and I didn't know lol 




    Your best bet is to get on the phone with Cakewalk. It would be the quickest way to get your account sorted and get you back in business.

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    #6
    Doktor Avalanche
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    Re: If banned, can I still access my purchases? 2015/06/27 17:34:26 (permalink)
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    Funily enough I've been banned (don't ask no idea why still a mystery). It does not make any difference.
    post edited by Doktor Avalanche - 2015/06/27 17:41:45

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    RD9
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    Re: If banned, can I still access my purchases? 2015/06/27 20:51:58 (permalink) ☄ Helpfulby Doktor Avalanche 2015/06/29 18:18:51
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    Doktor Avalanche
    Funily enough I've been banned (don't ask no idea why still a mystery). It does not make any difference.

    It may be for misspelling "funnily".  
     
    Seriously, I can't imagine the Dr. being banned, so many of your posts are really helpful.
     
    Thanks,
    R
    #8
    bayoubill
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    Re: If banned, can I still access my purchases? 2015/06/29 22:51:26 (permalink)
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    According to my bank book I need to be banned from the store and redirected to the forums 

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    #9
    Karyn
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    Re: If banned, can I still access my purchases? 2015/06/29 23:04:39 (permalink)
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    I could have a word with some "friends" for you Bill,  for a small (monthly) fee, of course... 

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    #10
    RD9
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    Re: If banned, can I still access my purchases? 2015/06/30 01:02:00 (permalink)
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    bayoubill
    According to my bank book I need to be banned from the store and redirected to the forums 



    If they are working on software which links the Forum and the Store I suspect it will work the opposite of what you are asking for, i.e. you will be redirected to the Store as soon as they sense you have any money in your bank account!
     
    R
    post edited by RD9 - 2015/06/30 01:08:19
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