• SONAR
  • Migrated to the new single sign in thing. Now I'm locked out of my store account!!! (p.2)
2014/07/29 09:31:28
lawp
well i migrated my forum account to a new cakewalk account, and kept my store account as was, smooth as you like :-)
2014/07/29 09:51:08
Ryan Munnis [Cakewalk]
rodreb
Title says it all! Please, HELP!!!
 


This is impossible. As stated in my post, we have not updated the store in any way. It is exactly 100% untouched and disconnected from everything we've done so far.
 
Perhaps what is happening, as suggested by a few other folks, is that you are choosing the wrong region to log into our store. You can select which region to log into here: http://www.store.cakewalk.com/default.asp?chr=1
 
I would try using the select region page above and then using the password reset feature.
 
Eventually, we will upgrade the store to use our Single Sign On method (coincidentally part of the push for this is related to the fact that people get extremely confused about the different region options today).
2014/07/29 09:52:33
Ryan Munnis [Cakewalk]
twaddle
 
The annoying thing was I couldn't have read the sticky about the new sign in and what to do as there was no
guest log in. Normally you only need to be signed in to post and reply to messages so there was no way I could have read this  STICKY
 
 
Steve


Sorry for any problems Steve. To clarify, it is not a requirement to be logged in to read the forum nor will it ever be. To reply and post, however, it will be.
2014/07/29 10:01:08
Ryan Munnis [Cakewalk]
Locking this thread so that Willy and myself can answer things in one place. Please see this thread: http://forum.cakewalk.com/Cakewalk-Single-Sign-On-and-You-Migrating-Your-Forum-Account-m3072940.aspx
 
Note: please keep the thread on topic in regards to problems with migrating forum accounts to SSO accounts. Feedback regarding your product listings, missing downloads, etc. should be sent through the Feedback section at https://www.cakewalk.com/My-Account/Feedback
12
© 2026 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account