Paul P
Ryan Munnis [Cakewalk]
Instead of continually taking cheap shots at Cakewalk, why not work with us so we can look into what might be happening?
Thanks for your reply. My cheap shots are reminders that your email sign up doesn't work, and you've admitted it needs looking into. Sure I could have you sign me up manually, but that doesn't fix the problem for everyone else.
I've read many posts of others who can't sign up for email or the newsletters. If a single person tells me they've successfully signed up and received something from Cakewalk in the last month, I'll shut up.
BTW, I own X2 Producer so I'm interested in hearing about offers to upgrade. I only need bug fixes though, so I'm waiting for the cheap offer. If I received emails, no one would have to listen to me.
It's definitely not perfect, but I find it odd that your reaction is based off the people who have problems and not the hundreds of thousands who don't. If that's your metric for determining it doesn't work then I'm not sure there is a single service out there that will meet perfection considering the last thing any company wants to do is get flagged as a spammer and then REALLY not be able to reach anyone. Anyhow, I know a number of people have had problems with it but it's definitely a vast minority. Saying it doesn't work just isn't an accurate statement.
I'm signed up to the Newsletter with countless personal accounts that I've used to test various web forms on the site I've created over the years. Nobody at Cakewalk knows these are my accounts and no trickery was done. I receive tons of Newsletters from Cakewalk. So if our dataset is just you and me, I'd argue it works and you'd argue it doesn't.
Anyhow, we can talk about it all day long but the only thing that will ever have direct results is to follow up with yourself and anyone else who runs into problems with the Newsletter. There's really no other way of dealing with the suppression list other then working it out together sometimes. I'm sorry it's frustrating. Hopefully we can get to the bottom of it.