• SONAR
  • * WARNING * - Do NOT install new iLok software!
2013/06/11 06:59:12
karhide
Not sure if anyone has seen this but does not look good :(
 
From the GS website: [link=http://www.gearslutz.com/board/music-computers/844460-warning-do-not-install-new-ilok-software.html]http://www.gearslutz.com/...new-ilok-software.html[/link]
 
Do NOT synchronize your iLok(s)!

iLok (PACE) performed a database update this weekend that *invalidated* a significant number of VALID permanent licenses.

This issue affects thousands of users.

If you install the latest iLok software, and/or synchronize your iLok(s), you risk losing permanent licenses - they will be converted to "Temporary".

Software with "Temporary" licenses will NOT AUTHORIZE, and CANNOT BE USED!

DO NOT INSTALL THE LATEST SOFTWARE.

DO NOT SYNCHRONIZE ANY OF YOUR iLOKS.

Licenses from the following companies are known to be affected:
• Abbey Road
• Antares
• Avid (Pro Tools)
• Celemony (Melodyne)
• Eventide
• Flux
• McDSP
• Slate Digital
• Sonnox
• SoundToys
Waves

iLok (PACE) is aware of this issue.
2013/06/11 07:06:35
scook
similar thread already exists http://forum.cakewalk.com/FindPost/2841967
2013/06/11 07:15:55
icontakt
But that's in the Software department, so thank you OP for posting this.
2013/06/11 07:18:59
scook
Probably because it is a software issue not an X1/X2 issue.
2013/06/11 07:24:55
markyzno
Ouch! Ta for this, I will stay away!
2013/06/11 08:12:38
karhide
scook
similar thread already exists http://forum.cakewalk.com/FindPost/2841967




I did look in this forum if anyone had posted and because of the Softube PC bundle people might of bought I thought people should be warned. 
2013/06/11 08:17:33
mudgel
If you go to the end of the gearslutz thread youll find the problems been resolved.
2013/06/11 08:50:49
jb101
Post from Gearslutz-
 
"According to their statement on the debacle...the Temporary status is just a
label thing and plugs should still work. Unless its disingenuous

----------------------------------------------------------------------
We are aware that some people are experiencing issues with a subset
of their existing licenses reporting to be of Type “Temporary”. The Type is only
a database label and the change from the previous Type (most often Update)
resolve over the course of the next several days as a data migration remediation
continues.

The change in the word shown as the Type should not in any way
affect your ability to use your plug-ins or protected software authorized by
licenses that are already on your iLok(s).

Rest assured that we have
records of all of your license data just as it was before the migration started.
No data or licenses will be lost. "

2013/06/11 12:28:28
Jay Tee 4303
Big datacenters back things up daily, especialy before any new evolution.  In my experience, major changes occur in the dead of the night, and major problems might not show up till the users log in the following day. Staff can be lethargic after a long night, but by the second day, repairs or workarounds are largely implemented.
2013/06/11 12:43:07
brconflict
Regarding iLok and an issue like this from the OP. I'm not surprised AT ALL. Down with iLok. 
12
© 2026 APG vNext Commercial Version 5.1

Use My Existing Forum Account

Use My Social Media Account