• SONAR
  • Soft Synth - Soundcard Dropout <--Any suggestions???
2012/07/23 10:18:01
thedope
Just bought a new laptop and can't wait to use it, however i can't figure out why I keep getting audio dropouts for no reason in Sonor X1d Producer.
 
Here is what happens.  I open a new Sonor project.  I'll load a soft synth for example Toontrack Superior drummer.  As soon as I start to change any parameters on the soft synth (ie drum sounds, mixer settings, ect) I get an audio dropout.   This only happens when I have my Edirol FA-101 soundcard turned on.  I am running Windows 7 64 bit and have installed the 64 bit drivers for WIndows 7 from www.rolandus.com  I can play Superior Drummer on the laptop's internal "crappy" sound card with no issues its only when I have the Edirol truned that I keep getting dropouts.  This happens with other soft synths I have as will such as Rapture, Massive, Real Guitar, ect   These dropouts are occuring in Sonor files with no audio and hardly ant MIDI so my computer is not even close to being overwhelmed.  I know the problem has something to do with the Edirol FA-101 and/or its driver.  I've tried both ASIO & WDM only to get the same results.  The laptop has plenty of power and should not be dropping out like this.  I've tried all kinds of things even disabled the laptop's "internal" sound card.  I currently have Sonor X1d configured using the settings Cakewalk reccommends on their website.
 
Any suggestions???   Thanks!
 
Dell Precision m4600    Intel i7 2860QM Quad Core @ 2.50GB     16GB RAM     Windows 7 64 bit Pro
Edirol FA-101 IEEE 1394
 
3 Hard Drives:  C:/ HDD 7200RPM     Audio Hardrive -Solidstate      Sample Hard Drive HDD 7200
2012/07/23 10:30:11
synkrotron
I wish I could help. I, too, am having issues (not dropouts as such, just a complete freeze that requires a reboot in some cases) with my laptop set-up. At first it was just with Rapture. At the weekend, I spent a considerable sum on some Applied Acoustic Solutions instruments. They work fine stand alone, but as VSTs they keep crashing X1.

Good luck with this.

cheers

andy
2012/07/23 12:40:14
thedope
Did you contact tech support?  I did last week and am still waiting for a response.  Sucks :(     My other system uses Windows XP, Sonor 6, FA-101 Interface, and all the same plugins (32 bit versions on my old system of course).  I'm guessing the problem has to do with the drivers on my interface but not sure.  This is my 1st experience with 64 bit and windows 7 (for audio) so I also wonder if I have some setting wrong.  Maybe I'm doing something stupid.  If I hear anything I'll let ya know.
2012/07/23 16:13:55
Freddie H
thedope


Just bought a new laptop and can't wait to use it, however i can't figure out why I keep getting audio dropouts for no reason in Sonor X1d Producer.
 
Here is what happens.  I open a new Sonor project.  I'll load a soft synth for example Toontrack Superior drummer.  As soon as I start to change any parameters on the soft synth (ie drum sounds, mixer settings, ect) I get an audio dropout.   This only happens when I have my Edirol FA-101 soundcard turned on.  I am running Windows 7 64 bit and have installed the 64 bit drivers for WIndows 7 from www.rolandus.com  I can play Superior Drummer on the laptop's internal "crappy" sound card with no issues its only when I have the Edirol truned that I keep getting dropouts.  This happens with other soft synths I have as will such as Rapture, Massive, Real Guitar, ect   These dropouts are occuring in Sonor files with no audio and hardly ant MIDI so my computer is not even close to being overwhelmed.  I know the problem has something to do with the Edirol FA-101 and/or its driver.  I've tried both ASIO & WDM only to get the same results.  The laptop has plenty of power and should not be dropping out like this.  I've tried all kinds of things even disabled the laptop's "internal" sound card.  I currently have Sonor X1d configured using the settings Cakewalk reccommends on their website.
 
Any suggestions???   Thanks!
 
Dell Precision m4600    Intel i7 2860QM Quad Core @ 2.50GB     16GB RAM     Windows 7 64 bit Pro
Edirol FA-101 IEEE 1394
 
3 Hard Drives:  C:/ HDD 7200RPM     Audio Hardrive -Solidstate      Sample Hard Drive HDD 7200
Sorry that you have problems. I don't think its SONAR so don't worry about that. What first comes to my mind is to:
 
1. Increase the audio buffer, and see if that help?
 
2. If that doens't work you need to check that your are in sync, have setup all right values synchronisation are correct, MASTER Clock, slave etc.?
 
3. If that still doesn't fix it, consider buy a new and better audio card that actually works correctly. If you do, don't go for a extremely cheap interface.It's always in the long run, a bad investment. Audio interface is a investment. You get what you paing for.
2012/07/23 16:19:14
Freddie H
PS! I have a trick up my sleeve that you can try out and see if that help you!
  

Have the METRONOME output send to a BUS called "Metronome".

Make sure you have Metronome ON always on any conditions, both on REC and PLAYBACK mode. Never ever turn it off! 
IF you don't want to hear the "CLICK" lower the "Metronome"-BUS volume.
2012/07/23 16:57:27
John
I would check if you have a TI chip set for the firewire. Check also for core parking while you're at it. This all can be done in device manager.

The FA 101 is a fine interface. 
2012/07/23 17:19:06
thedope
What is are TI chipset and core parking and how would I check it in device manager??  Never dealt with that before.
 
Thanks
 
I'm also gonna try Freddie's advice too
2012/07/23 17:29:36
xabiton
I just got off the phone with tech support about this issue with Propellerheads Balance audio interface. In short spoke the guy I spoke with didn't know what to tell me. I appreciate his honesty though I wish they would offer me a refund since their stuff doesn't work as it should. Dan Gonzalez is a nice guy though that is who I spoke with. 
2012/07/23 17:30:23
John
The TI chip set is the best firewire chipset. Others can have incompatibility issues. 

Any of the new ix CPUs come with core parking that is used to lower power usage. it also is not good for multi track audio DAWs. This stops a multi core CPU from using all its cores. 

Also you may want to check your DPC latency. It can be DLed here  http://www.thesycon.de/deu/latency_check.shtml
2012/07/24 01:07:00
synkrotron
Regarding Core Parking... I turned Core Parking off a couple of weeks ago. I did not, however, do this via Device Manager, and I've just had a look at Device Manager and I can't find where to turn on/off Core Parking via Device Manager.

I used the following Sonar topic to turn off Core Parking and it requires you to use Regedit to do this. Do not be put off by having to use Regedit, it worked for me and all is well with my laptop, despite ongoing probems with X1:-

http://forum.cakewalk.com/tm.aspx?m=1861804


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