• SONAR
  • error keeps showing up when starting sonar
2017/09/08 17:03:49
joey90405
hi everyone, this has happened a couple times before and had sweetwater fix it but it keeps coming back. anyone know what the hell this annoying thing is and how to fix it?
thanks to you all.
jp
 
 
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2017/09/08 18:46:55
Cactus Music
2017/09/08 19:59:43
Anderton
I did a search on the error code 0xc0000020 and it returned a LOT of responses for a variety of programs. It seems like the issue is Microsoft-related, although I believe it's a SONAR-generated DDL.
 
Here's what I'd do in your position, which is based on guesswork, not on having fixed it...
 
1. Install the latest SONAR update. Maybe it will overwrite the file and Windows will be happy again.
2. I have SONAR on two different computers. Sometimes when a DLL goes rogue, I copy it from the computer that doesn't have an issue and replace the rogue DLL.
3. If you don't need to do DSD conversions, locate the DLL, change the name to DSDConvert.dlx, and see if SONAR opens.
4. Finally here's the solution that Microsoft seems fond of recommending.
 
Good luck! Hope this helps.
2017/09/08 22:27:11
bitflipper
That file is trashed. Rename it and re-install SONAR. If the problem goes away, then problem solved. But if another DLL subsequently raises the same error, then you've got a disk drive about to go TU, or a bad memory module, or a memory module or disk cable that's not seated properly. Have you physically dropped or moved the computer lately? Or opened it up for service?
2017/09/08 22:36:05
joey90405
no, i haven't dropped it or opened it. actually, a tech at sweetwater said the same thing about the disk. what a nightmare.
2017/09/08 22:55:52
Cactus Music
If you read the thread I posted above there's no need to re install Sonar, just find the dll that is broken and copy it from an original install version if you have it on media. Then this is tricky if your on our new CCC download. 
2017/09/08 23:22:01
promidi
If the disk is about to go TU, would a look at the windows system event log show this up as a bad block error or something like that.

I remember I had a few disks that eventually went TU and this and there were indeed bad block errors in the windows system event log leasing up to the eventual drive failure.

A look at the s.m.a.r.t info wouldn't go astray either....
2017/09/09 15:31:55
joey90405
thank you all so much. however, all this stuff is WAY beyond any computer skills i have, i don't even know what you're talking about with things like "TU", "CCCdownload" or "DLL" i am clueless.
i'm going to get on the phone with HP and geek squad because when you start talking about replacing hard drives on a computer that cost over $1000 and is less than 2 years old i'm starting to get really pissed.
2017/09/09 23:10:34
Don Mason
TU = The drive's mammary glands are pointed at the ozone layer. It's days may be numbered.
CCC = Cakewalk Command Center where you download stuff. 
DLL = Arcane coding stuff that is the life source of your computer. If you play God and screw up when changing it, your computer will instantly turn into a large, expensive doorstop. So do it only when absolutely necessary, and only with very detailed instructions. 
 
Seems like most of making music these days (or doing anything else, really) is just keeping these #$@%$# machines running.
 
Ah, for the good old days of when we were tone-deaf teenagers trying to tune guitars in a garage to a pitch pipe... 
 
2017/09/09 23:47:20
promidi
joey90405
I don't even know what you're talking about with things like "TU", "CCCdownload" or "DLL" i am clueless.
i'm going to get on the phone with HP and geek squad


A wise move.  I am the same with cars, about which I know next to nothing.  Therefore when that plays up, I call the mechanic...

Just one word though, if it looks like they are going to change the hard drive and the machine is under warranty, that warranty would only cover the hardware.  If you require them to restore the data from your previous backup (which I do hope you have done), that would likely not be covered be any warranty and they will bill you for the time.

If you have never done a backup, now would be an excellent time to do a full backup - preferably an image backup.
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