They can email customer service.  Go here and click email customer service.
http://www.cakewalk.com/Support/Contact.aspx#top

Enter the serial number and email address.  They will be taken to a page where one of the choices is :
KB2007013214 - I purchased SONAR 8.5/Home Studio/XL 7 after Nov 1st. Where is the email for my SONAR X1 download?

Click on that and click on the choice of product they purchased.  I did this and it solved my problem of not receiving the mail for the free upgrade.

They can also call customer service.

Thanks Gang...

Hopefully, one of the cake team will chime in and tell me but if not he'll find out when he calls in for the links and serial#...

Keni

Keni


Do you know if it's ok to share the d/l I have and use his own serial and registration numbers?

Keni

 
 
Yes you can take all your downloaded files and install it wherever you like... even on someone elses PC.
Everyone downloaded the same files from Cakewalk.
 
Once installed, X1 will open and require you to input a Serial Number & Registration Number.
As long as they are vaild numbers you can install and use X1 wherever you like.
 
So...
To run Sonar there is no online checking, or dongle, required!
All you need are the downloaded files (or the files on a disc/DVD) with a set of Serial & Registration Numbers.
 
 
 
Think of it this way.
You didn't actually buy the downloads. What you actually bought was a serial and registration number to run the program. 
Cakewalk will soon give away (for free) the downloaded files and call it a "Trial Version". To make it work fully you will need to buy just a Serial & Registration Number from them.
  
 

PH68

Keni


Do you know if it's ok to share the d/l I have and use his own serial and registration numbers?

Keni

 
 
Yes you can take all your downloaded files and install it wherever you like... even on someone elses PC.
Everyone downloaded the same files from Cakewalk.
 
Once installed, X1 will open and require you to input a Serial Number & Registration Number.
As long as they are vaild numbers you can install and use X1 wherever you like.
 
So...
To run Sonar there is no online checking, or dongle, required!
All you need are the downloaded files (or the files on a disc/DVD) with a set of Serial & Registration Numbers.
 
 
 
Think of it this way.
You didn't actually buy the downloads. What you actually bought was a serial and registration number to run the program. 
Cakewalk will soon give away (for free) the downloaded files and call it a "Trial Version". To make it work fully you will need to buy just a Serial & Registration Number from them.
  
 

Thanks... that'll save my friend some time...

Keni