• SONAR
  • The "Sonar X4 Release + Survey Question Speculation" katamari super thread. (p.20)
2014/10/30 15:35:20
swamptooth
I'm just getting a chuckle reading these threads on an android and seeing a big blue button after thr last post that says "subscribe"! :)
2014/10/30 15:38:09
scook
Android or not, someone subscribed to something in order to post anything here.
2014/10/30 15:49:43
cincyjack
Glad Noel weighed in.
My experience with subscriptions is that the vendor touts "more frequents updates" but new features are added with about the same frequency, roughly once per year.
I support CW operating as efficiently as possible in all of our interests.
2014/10/30 16:59:27
Seth Kellogg [Cakewalk]
...wicked
Holy jeebuz, can we get all these threads merged already? 


Your wish is my command. 

Welcome to the katamari. 
2014/10/30 17:02:53
paulo
Andrew Rossa [Cakewalk]
paulo
Andrew Rossa [Cakewalk]
 
 
This survey wasn't about a bunch of bean counters trying to maximize profits. It's about us understanding how customers use our software and other products in the market place. Pure market research. And the goal is to help improve SONAR and also make the experience better for customers. 




I remain curious as to why you don't ask all of them ?




That's literally impossible to do...some customers don't want to be contacted or don't open their emails. We worked with some pros to figure out the right amount that would make it statistically significant. We've definitely done that. We feel good about the data we received.
 
The interesting thing is that the answers really didn't change much over time. The first 100 people answered about the same way the first 1000 did and so on.

I'm still not sure why you don't get emails. We've tried to fix the problem a few times. PM your current email again and I'll see what we can do to fix it.




Thanks for responding. I get that not everyone will reply or even open the email. I'm not particularly bothered that you didn't ask me as opposed to someone else, I just wondered if it's not everyone, then how do you select which people to ask ? By not giving all your forum members whose details you have the opportunity to take part do you not run the risk of making them feel like second rate customers whose opinions don't count, especially as you also then reward the chosen few for being picked ? Obviously I haven't seen the questions, so I don't know how they are framed, but I was just thinking that a pro or power user would probably have a different set of priorities and opinions than a part -time, spare room wannabe like me, so which do you target / do you even know who is who when you send the email ? 
 
 
2014/10/30 17:07:41
backwoods
Anderton
kitekrazy1
I can understand the paranoia because of Sonar now being a Gibson product and people don't trust them based on history.

 
Well, compare the history of pre-Gibson X2 to post-Gibson X3. FWIW last time I checked, Stanton's market share of turntables was close to 50%, KRK's Rockit series is still #1 in monitors, and TASCAM has had their best year in a long time. So they're all doing OK by Gibson. Remember, Henry uses SONAR as his only DAW and has since the days of DOS. He'll do anything to keep the company in business 
 
 




I wasn't privy to the behind the curtain machinations of the Gibson buyout, so I don't know the details of the timeline. But based on what Noel was saying earlier- 3 or months 4 squashing bugs then moving onto bnext version- wouldn't that mean X3 was made under Roland's watch. Very possibly I am totally wrong on this point :) But If I am not, it weould be quite insulting to claim X3 was Gibson's doing alone.
2014/10/30 17:24:57
Anderton
backwoods
 
I wasn't privy to the behind the curtain machinations of the Gibson buyout, so I don't know the details of the timeline. But based on what Noel was saying earlier- 3 or months 4 squashing bugs then moving onto bnext version- wouldn't that mean X3 was made under Roland's watch. Very possibly I am totally wrong on this point :) But If I am not, it weould be quite insulting to claim X3 was Gibson's doing alone.



First of all, any software is Cakewalk's doing. I guess saying "post-Gibson X3" wasn't sufficiently clear. By that I meant what happened with X3 post-Gibson. There were a lot of complaints that X2 was abandoned after X2a, whereas after X3 there were multiple updates and continued forward motion. I do believe that had a lot to do with Gibson's vote of confidence in, and support of, Cakewalk. They moved to new quarters, were immediately given authorization to hire more people, and Henry gave me the slack to work with Cakewalk as much as possible given my other obligations.
 
Roland is a fine and innovative company. Downloads for the V-Studio remain available and if it breaks, Roland will fix it. The TTS-1 is still a welcome part of SONAR. But "fit" matters, and it's important not to underestimate the value of Gibson's CEO being a huge fan of Cakewalk and SONAR. Some would say I've kinda been helpful, too 
2014/10/30 17:47:04
backwoods
Thanks for the clarification craig. I ahve always had tremendous respect for your understanding of computer music and feel pretty happy when you say things are going well :)
2014/10/30 17:56:12
Anderton
Speaking of "fit," I should also add that it's not just a "Gibson" thing...TASCAM and Cakewalk get along really well and I'm sure that will lead to good things in the future (as one current example, the new US-2x2 and 4x4 interfaces were tested extensively with SONAR), and a lot of the Gibson USA players are switching to SONAR...not because they have to, they just dig it. I believe there will be more examples of cross-pollination among the brands that will benefit Cakewalk, and vice-versa. 
2014/10/31 00:20:43
deswind
Kudos to you, Craig.
I am just happy I got to post on a "super thread."
 
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