m-audio

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oNeKOG
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2009/03/27 22:17:19 (permalink)

m-audio

Just got it home, well a few hours ago. Sound is choppy and effects are not working. please help.

> Mainboard : Asus P4B533

> Chipset : Intel i845E

> Processor : Intel Pentium 4 @ 2800 MHz

> Physical Memory : 1024 MB (1 x 1024 DDR-SDRAM )

> Video Card : ATI Radeon HD 3450

> Hard Disk : ST3802110A (80 GB)

> Hard Disk : WDC (80 GB)

> DVD-Rom Drive : LITE-ON DVDRW SHW-16H5S ATA Device

> Monitor Type : IBM IBM E74 - 16 inches

> Network Card : Realtek Semiconductor RT8139 (A/B/C/810x/813x/C+) Fast Ethernet Adapter

> Operating System : Windows xp pro sp3
#1

54 Replies Related Threads

    57Gregy
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    RE: m-audio 2009/03/27 22:31:23 (permalink)
    I think the first thing you have to do is update the drivers from M-Audio. And which one did you get?
    Some M-audiophiles are reading this now and will give you more pointed advice.

    Greg 
    I am selling my MIM Fender Stratocaster HSS, red and black. PM for more details.

    Music Creator 2003, MC Pro 24, SONAR Home Studio 6 XL, SONAR  X3e, CbB, Focusrite Saffire, not enough space.
    Everything is better with pie. 

    http://www.soundclick.com/bands/default.cfm?bandID=609446
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    #2
    GreenEyedIrishman
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    RE: m-audio 2009/03/27 22:41:02 (permalink)
    Are you using the ASIO or MME driver in MC4?

    Q6600x3.0Ghz, 8GB RAM, M-Audio 2496, Vista64, MC4-64, Xenyx 802, Takamine EF-349, '63 Granada, '65 Granada, '65 EB-4, MD-100S-12, Shure BG 2.0

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    #3
    Beagle
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    RE: m-audio 2009/03/27 22:41:03 (permalink)
    yes, go to m-audio's website and download and install the latest drivers.
    then go to OPTIONS>AUDIO>ADVANCED
    and change the driver mode to ASIO
    then close and restart MC

    report back if it hasn't fixed the problem.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #4
    oNeKOG
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    RE: m-audio 2009/03/28 15:08:15 (permalink)
    It's the Mobilepre usb.
    Drivers that came with the package are MobilePre_5.10.00.5128.exe downloaded the update MP_WDM_5.10.00.3516.exe.
    Is it normal that when installing the new drivers the old have to be uninstalled. I ask because thats the only choice the update gave me.
    Things diden't work to hot for the first go around so I uninstalled all mob software and drivers and tried to reinstall them.
    Thing is, and not sure if this happened last time but a error comes up "the file"MA763004.sys" on M-Audio MobilePre Driver disk is needed.
    I can't find this file any where, CD or hd looked for MA763004.sys MA763004.sy_ and MA763004.*.
    Whats happening?
    Here I thought this would be a easy plug and play thing literally.
    #5
    Beagle
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    RE: m-audio 2009/03/28 15:56:20 (permalink)
    I think you may have chosen the wrong driver to download and try to install. I just checked m-audio's website and for the MOBILE PRE on Windows XP SP2, the version you're supposed to have is 5.10.00.5128, not .3516. I'm not sure what happened, but you must have downloaded the wrong drivers somehow. go back to the 5128 drivers, then change to ASIO driver mode like I explained above.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #6
    oNeKOG
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    RE: m-audio 2009/03/28 23:26:25 (permalink)
    Got the driver your talking about.
    Now music creator will not play any recordings and recording is beeing recorded but I hear nothing.
    Ohhh ASIO is the driver I'm using.
    I'm thinking theres bad hardware.
    Like to try a few other things you guys can think of first.
    #7
    oNeKOG
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    RE: m-audio 2009/03/28 23:28:28 (permalink)
    And a game I like to play now and then sounds like it's going backwards and I'm under water.
    #8
    GreenEyedIrishman
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    RE: m-audio 2009/03/28 23:35:42 (permalink)
    Just to ask, did you disable the on-board soundcard?

    Q6600x3.0Ghz, 8GB RAM, M-Audio 2496, Vista64, MC4-64, Xenyx 802, Takamine EF-349, '63 Granada, '65 Granada, '65 EB-4, MD-100S-12, Shure BG 2.0

    Build a man a fire, he'll be warm for a day.
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    #9
    57Gregy
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    RE: m-audio 2009/03/28 23:58:57 (permalink)
    Now music creator will not play any recordings and recording is beeing recorded but I hear nothing.


    In MC, 'Options>Audio>General', make sure the M-Audio is selected for both playback and record timing masters. If the onboard sound card is also selected, de-select it. It's a good idea to disable the onboard sound card.

    Greg 
    I am selling my MIM Fender Stratocaster HSS, red and black. PM for more details.

    Music Creator 2003, MC Pro 24, SONAR Home Studio 6 XL, SONAR  X3e, CbB, Focusrite Saffire, not enough space.
    Everything is better with pie. 

    http://www.soundclick.com/bands/default.cfm?bandID=609446
    http://www.reverbnation.com/#!/gregfields 
    #10
    oNeKOG
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    RE: m-audio 2009/03/29 01:45:30 (permalink)
    I pulled the sound card it caused me nothing but headaches and uninstalled its software.
    MC4 has M-Audio USB ASIO Interface analog 1/2 mobilepre as playback.
    M-Audio USB ASIO Interface line in 1 Mobilepre as the record.
    #11
    oNeKOG
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    RE: m-audio 2009/03/29 02:29:06 (permalink)
    Downloaded xp sp3 drivers on more time, could of been corrupted. Uninstalled mobilepre drivers reinstalled mobilepre drivers. Game works fine but still no sound in MC4 and a error occurs now after hitting OK at OPTIONS>AUDIO>ADVANCED
    "The ASIO sample rate is nt supported by one of the usb interfaces."

    All most there
    Thanks for all your help thus far.
    post edited by oNeKOG - 2009/03/29 03:22:28
    #12
    Robomusic
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    RE: m-audio 2009/03/29 11:47:54 (permalink)
    I will check in today around 12:00 noon pacific standard time, and if you are around will try to nail this down for you.

    I'd Seize the day but i can't quite reach it!

    http://www.acidplanet.com/artist.asp?AID=33477&T=1260
    Music Town
    #13
    oNeKOG
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    RE: m-audio 2009/03/29 16:39:45 (permalink)
    Got track sound to work, MC4 tracks only thus far.
    Got in my head to play something that came with MC4 and sure enough if played.
    Forgot to mention that I have been having strange software going on's.
    Formated the hard drive before that I did back up the Cakewalk Projects directory right onto my D: drive.

    Question:
    The track I made is there in MC4 it hasn't changed but the sounds, where did they go?
    My docs? Some folder in the programs directory?

    So now all I need help with is why can't I get this guitar sound to play or recored with sound through MC4.
    Can get guitar to play in windows if I unchecked ”mute” under the “Monitor mix” in Mobilepre usb control panel.

    Just tried to record and the sound level moves but no sound can be heard but there is a wav so it is recording? When played there is no sound and the sound level is not moving.
    Yes I am a noob and appreciative your patients and your help.

    Just noticed in "Sound and Audio Devices Properties" everything under "Volume" is greyed out, can't click anything, is this normal?
    post edited by oNeKOG - 2009/03/29 16:52:46
    #14
    Robomusic
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    RE: m-audio 2009/03/29 17:02:06 (permalink)
    No that should not be that way

    I'd Seize the day but i can't quite reach it!

    http://www.acidplanet.com/artist.asp?AID=33477&T=1260
    Music Town
    #15
    Robomusic
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    RE: m-audio 2009/03/29 17:23:00 (permalink)
    I can try to take a look at your setup if you want. I sent you a PM with a link
    post edited by Robomusic - 2009/03/29 17:30:55

    I'd Seize the day but i can't quite reach it!

    http://www.acidplanet.com/artist.asp?AID=33477&T=1260
    Music Town
    #16
    oNeKOG
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    RE: m-audio 2009/03/29 18:20:43 (permalink)
    KORE PLAYER demo works fine, This is strange.
    #17
    57Gregy
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    RE: m-audio 2009/03/29 23:25:48 (permalink)
    Just noticed in "Sound and Audio Devices Properties" everything under "Volume" is greyed out, can't click anything, is this normal?


    Actually, that's not necessarily bad. In my S&ADP, Volume tab, my volume is also grayed-out, but under Audio and Voice, the playback volumes are not. Make sure that your sound device is selected there if it is not.

    Greg 
    I am selling my MIM Fender Stratocaster HSS, red and black. PM for more details.

    Music Creator 2003, MC Pro 24, SONAR Home Studio 6 XL, SONAR  X3e, CbB, Focusrite Saffire, not enough space.
    Everything is better with pie. 

    http://www.soundclick.com/bands/default.cfm?bandID=609446
    http://www.reverbnation.com/#!/gregfields 
    #18
    Robomusic
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    RE: m-audio 2009/03/30 11:57:23 (permalink)
    oNeKOG, sorry for not being here when i said, i got tied up at my meeting and did not get back till 7:20 I will be hoem this evening and will check in to see if you are around.

    I'd Seize the day but i can't quite reach it!

    http://www.acidplanet.com/artist.asp?AID=33477&T=1260
    Music Town
    #19
    Beagle
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    RE: m-audio 2009/03/30 12:03:42 (permalink)
    look here:
    OPTIONS>AUDIO>GENERAL
    tell us what is listed as the RECORDING and PLAYBACK TIMING MASTERS
    then look here:
    OPTIONS>AUDIO>ADVANCED
    what is the driver mode and what is the reported latency (xxmsecs)
    then look here:
    OPTIONS>AUDIO>DRIVERS
    and tell us which drivers are available and which ones are checked.

    then look here at the bottom right hand corner of the screen and you'll see your bit rate and sampling rate listed for the project. it'll be 16 bit or 24bit and XXXXX Hz.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #20
    oNeKOG
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    RE: m-audio 2009/03/31 10:41:29 (permalink)
    Sorry I wasn't around yesterday the internet was down.
    I will be around later today.
    Ok....

    RECORDING TIMING MASTERS =
    ASIO4ALL v2 MobilePre USB OUT 1/2 1

    PLAYBACK TIMING MASTERS =
    ASIO4ALL v2 MobilePre USB IN 1/2 1

    driver mode =
    ASIO

    reported latency =
    544

    drivers available =
    In =
    ASIO4ALL v2 MobilePre USB IN 1/2 1
    M-Audio USB ASIO Line In 1 MobilePre

    Out =
    ASIO4ALL v2 MobilePre USB OUT 1/2 1
    M-Audio USB ASIO Analog 1/2 MobilePre

    drivers checked =
    In =
    ASIO4ALL v2 MobilePre USB IN 1/2 1

    Out =
    ASIO4ALL v2 MobilePre USB OUT 1/2 1

    bit rate =
    512

    sampling rate =
    44100Hz

    Hope this helps Beagle.
    #21
    Beagle
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    RE: m-audio 2009/03/31 11:06:33 (permalink)
    bit rate = 512
    That one's not correct, it should be either 16 or 24, you might be looking at the wrong thing.

    ok - the m-audio mobilepre has native ASIO drivers, you should not be using ASIO4ALL for a soundcard with native ASIO drivers. ASIO4ALL is a WDM wrapper, and it's great for use with soundcards which don't have native ASIO drivers, but yours does, so you need to not use it. either uninstall ASIO4ALL or at least go to: OPTIONS>AUDIO>ADVANCED
    and change to the NON-ASIO4ALL - the ASIO M-Audio drivers.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #22
    oNeKOG
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    RE: m-audio 2009/03/31 11:49:17 (permalink)
    Opps sorry
    bit rate =
    16

    sampling rate =
    44100Hz

    Changed drivers, uninstaled ASIO4ALL.
    Error now is
    "unable to open audio record divice divice may not support the corrent project's audio format or may be in use."
    #23
    Beagle
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    RE: m-audio 2009/03/31 12:32:07 (permalink)
    ok - do you have the native M-audio ASIO drivers selected in the OPTIONS>AUDIO>DRIVERS for input and output?

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #24
    Beagle
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    RE: m-audio 2009/03/31 12:33:13 (permalink)
    and did you restart MC? (necessary)

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #25
    Robomusic
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    RE: m-audio 2009/03/31 13:06:15 (permalink)
    I will be home around 6:00 this evening and we can check your setting I will PM.

    I'd Seize the day but i can't quite reach it!

    http://www.acidplanet.com/artist.asp?AID=33477&T=1260
    Music Town
    #26
    oNeKOG
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    RE: m-audio 2009/03/31 17:07:20 (permalink)
    In =
    M-Audio USB ASIO Line In 1 MobilePre

    Out =
    M-Audio USB ASIO Analog 1/2 MobilePre

    Another Error
    "The ASIO sample rate is not supported by one of the USB interfaces!
    Please check you sync setting in your control panel.
    Then another windows pops up.
    "The following driver(s) either do not support the current audio format, or are in use by another application.

    Please choose whether you want to disable them or use them anyway."

    The only driver in the list is
    " M-Audio USB ASIO Analog 1/2 MobilePre"

    Has anyone had so much trouble?
    #27
    Beagle
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    RE: m-audio 2009/03/31 17:26:58 (permalink)
    I'm not sure why that's happening. it sounds like you've got it set up correctly, so I'm not sure why it's giving you those errors.

    let's try deleting the AUD.ini file.

    close MC.
    use windows explorer to go to:
    C:/Documents and Settings/[YOUR USER NAME]/Application Data/Cakewalk/Music Creator

    find the AUD.INI or the "AUD" file and delete it.
    make sure your mobilepre is connected!
    restart MC
    it will ask if you want to run the wave profiler - say YES
    then go to OPTIONS>AUDIO>ADVANCED and change back to ASIO driver mode
    then close and restart MC
    it won't ask you to run the wave profiler this time.

    see what happens now.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #28
    Robomusic
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    RE: m-audio 2009/03/31 17:27:53 (permalink)
    Open CL and send me your access number, and then hit connect

    I'd Seize the day but i can't quite reach it!

    http://www.acidplanet.com/artist.asp?AID=33477&T=1260
    Music Town
    #29
    Robomusic
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    RE: m-audio 2009/03/31 18:08:36 (permalink)
    David, try the system on WDM drivers for a bit and see what happens, for some reason it is rejecting the the ASIO driver. WDM can be just as fast as ASIO in some situations, especially where you are not feeding the system mulitple tracks in at once. With WDM it will require you to make some adjustments to the latency buffering slider, try 256 to start with and lower or raise as per need.

    Also with WDM you will need to assign the synth for midi thru the synth rack, i would put a few more of the tool up on the tool bar. that will make finding the needed things easier.

    I do not know why it will not use ASIO, since i can not pull up the M-Audio mixer appet. There still may need to be some M-Audio software installed to make that work. On my system i have a M icon in the system try and that opens up the applet window to make adjustments to the M-Audio card. I could not find yours. So that is why i feel something has not been installed.

    When you installed or plugged the USB card in did it find it automatically? and if so are you plugging in the interface before MC isa opened?

    I'd Seize the day but i can't quite reach it!

    http://www.acidplanet.com/artist.asp?AID=33477&T=1260
    Music Town
    #30
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