mp3 activation missing after changing OS

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Andrzej Salm
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2016/03/09 11:40:59 (permalink)

mp3 activation missing after changing OS

I've upgraded from Win7 to Win10, then went back to Win7. All clean installs.
 
I've just tried to export a song as an mp3 and the encoder is missing.
 
Now I am expected to pay for it again in the Cakewalk store. It can't be right. I've already paid for it. How can I get the encoder back?

Sonar Artist / Waves Gold Bundle / EZdrummer2
Win 10 Pro 64
i7-6700K / Asus Sabertooth Z170 Mark 1 / 16GB DDR4 3200 / Vega 64
Zoom UAC-2 / Avalon U5
Warwick Thumb 4BO
#1

5 Replies Related Threads

    scook
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    Re: mp3 activation missing after changing OS 2016/03/09 11:58:25 (permalink)
    Run the unlock program again. There is no need to re-purchase, it is a one-time fee.
    #2
    Andrzej Salm
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    Re: mp3 activation missing after changing OS 2016/03/09 12:06:23 (permalink)
    What unlock program? I can't find it anywhere.

    Sonar Artist / Waves Gold Bundle / EZdrummer2
    Win 10 Pro 64
    i7-6700K / Asus Sabertooth Z170 Mark 1 / 16GB DDR4 3200 / Vega 64
    Zoom UAC-2 / Avalon U5
    Warwick Thumb 4BO
    #3
    John
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    Re: mp3 activation missing after changing OS 2016/03/09 12:09:46 (permalink)
    If you haven't purchased it than you need to. It would be in your account if you did and all you would need to do is DL it and run it. 

    Best
    John
    #4
    scook
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    Re: mp3 activation missing after changing OS 2016/03/09 12:30:59 (permalink)
    If you have already purchased the unlock program and it is not in your store account see http://forum.cakewalk.com/FindPost/3148924
     
    #5
    Andrzej Salm
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    Re: mp3 activation missing after changing OS 2016/03/09 13:47:21 (permalink)
    Thanks to all, I've found it. I was looking for it in the command center, found it on cakewalk.com under "my products".
    Thanks again

    Sonar Artist / Waves Gold Bundle / EZdrummer2
    Win 10 Pro 64
    i7-6700K / Asus Sabertooth Z170 Mark 1 / 16GB DDR4 3200 / Vega 64
    Zoom UAC-2 / Avalon U5
    Warwick Thumb 4BO
    #6
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