tascam us-16x08 UPDATE ABSOLUTELY NO JOY sonar: only audio dropouts now

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bvideo
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Re: tascam us-16x08 sonar crashes on opening 2017/02/07 10:21:04 (permalink)
When you say it does not boot, how far does it get? Does it appear to start loading Windows or does it never get out of the bios?
 
I ask because there have been some machines with a bios that will not load the OS when a USB device is connected that has a descriptor that the bios doesn't like. There are some aspects of your description that point to the Tascam h/w or the USB cable being flaky.

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#31
jm24
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Re: tascam us-16x08 sonar crashes on opening 2017/02/10 23:14:29 (permalink)
This works with windows drivers. So, this is clearly an asio driver issue.
 
the tascam dude wants me to call. 
 
I will when i have time. But, leaning toward selling it.
 
My nearly ten year old emu with five year old drivers works mostly fine.
 
Disapointing.
#32
jm24
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Re: tascam us-16x08 sonar crashes on opening 2017/02/13 17:35:43 (permalink)
Update:
Called the tascam support dude: no ideas at all, except something is wrong with the hardware.
 
So, for grins I tried changing the driver to WDM/KS. This resulted in the track playing, BUT only noise.
So, I changed it back to ASIO:  AND IT WORKED!!!!!!!!!!!!!!!!
So much for the hardware being bad.
I restarted, and tried again, but NOOOOOOOO!!
I changed to WDM/KS and back again. This time it takes two toggles, and it works.
I change the windows audio settings, and it does not work.
I change the windows audio settings to defaults, restarts the computer, toggle to WDM/KS and back to ASIO and it works.
 
This is just stupid.
 
#33
dwardzala
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Re: tascam us-16x08 sonar crashes on opening 2017/02/13 18:19:31 (permalink)
I think the Tascam dude has it right, its a hardware problem - i.e. a defective unit.  Its possible its got corrupt firmware in it which is causing intermittent operation.  If they are offering to replace it, I'd take him up on the offer.  You don't really have anything to lose.

Dave
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#34
jm24
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Re: tascam us-16x08 sonar crashes on opening 2017/02/13 18:54:40 (permalink)
I can repeatedly get the unit to work by toggling the driver.
 
But, it requires COMPLETE and EXCLUSIVE control for Sonar to work. Which means i cannot use any other audio programs while sonar is open.
 
This is a software/driver issue.
#35
jm24
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Re: tascam us-16x08 sonar crashes on opening 2017/02/13 19:06:27 (permalink)
If this is a hardware issue then tascam has manufactured hundreds of defective units.  I am not inclined to believe this.
 
There are messages in dozens of forums, including CW's, that identify problems. 
(New USB cards to fix noise,...)
 
Too many have had problems, and many have abandoned these units.
 
Something is wrong with the drivers.
 
Is it AMD based boards? particular chipsets? Video cards?
 
There has to be a commonality about all the problems.
 
This has been a very disappointing experience.
 
 
 
 
 
 
 
 
#36
BobF
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Re: tascam us-16x08 sonar crashes on opening 2017/02/13 22:00:06 (permalink)
I believe there are problems in the drivers for sure.  In my specific case, several DAWs (SONAR, Reaper, S1-3, Tracktion, MC8) all have the same problem.  The symptom is latency when switching presets in certain VIs and FX.  This include Sample Tank, AmpliTube, Waves GTR and others.  I can clear it up by going into prefs and selecting a different interface, then reselecting the 16x08.  Everything works great until I select another preset/model. in the plugs.
 
This does NOT happen using other interfaces, including Zoom R24, UMC404HD, GT-001, FA06 - none of which have this problem.
 
I'll soon be getting a new DAW.  If the problem with the 16x08 persists then it will either get thrown in the weeds or be relegated to stand-alone preamp and software-controlled mixer duty.  I was planning a new DAW anyway ...
 
I otherwise love the 16x08.  It's too bad it's sucking away my will to live
 
I still think there is a hardware problem if it interferes with your machine's ability to boot.

Bob  --
Angels are crying because truth has died ...
Illegitimi non carborundum
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#37
dwardzala
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Re: tascam us-16x08 sonar crashes on opening 2017/02/14 08:50:17 (permalink)
jm24
I can repeatedly get the unit to work by toggling the driver.
 
But, it requires COMPLETE and EXCLUSIVE control for Sonar to work. Which means i cannot use any other audio programs while sonar is open.
 
This is a software/driver issue.


Actually, ASIO drivers do not share well with other programs on any interface.  Do you have "Share Drivers with Other Programs" checked in preferences?
 
 

Dave
Main Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD
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#38
FLZapped
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Re: tascam us-16x08 sonar crashes on opening 2017/02/18 08:32:14 (permalink)
Have you tried replacing your standard ASIO driver with ASIO4all??
#39
57Gregy
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Re: tascam us-16x08 sonar crashes on opening 2017/02/18 09:24:42 (permalink)
I had a similar problem in the aughts where the RealTek would take control every time I started the computer.
My solution: I removed the RealTek HD audio program from the computer.
That computer is still going strong some 10 years later with my Focusrite Saffire playing from all sources.

Greg 
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#40
jm24
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Re: tascam us-16x08 sonar crashes on opening 2017/02/18 13:10:44 (permalink)
If i do not change window's audio settings and let the 16x08 be the default, sonar works everytime. BUT no other programs have audio. Sonar does not crash unless i have changed the window's default settings.
 
I got spoiled using a PCI based interface with an excellent internal mixer that provided for all programs and sending signals to any others.
 
So, to use the 16x08 means using only one program at a time. Not fun. Cannot record from browers, cannot run CD Architect, and other such programs, while sonar is open. 
 
Oh well.
#41
dwardzala
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Re: tascam us-16x08 sonar crashes on opening 2017/02/19 07:36:25 (permalink)
FLZapped
Have you tried replacing your standard ASIO driver with ASIO4all??


Do not do this - this is a band aid for hardware which does not have ASIO drivers.  Tascam has ASIO drivers, it does not need ASIO4ALL.  In fact, it may cause more issues just being installed (not active.)

Dave
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#42
dwardzala
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Re: tascam us-16x08 sonar crashes on opening 2017/02/19 07:38:57 (permalink)
jm24
If i do not change window's audio settings and let the 16x08 be the default, sonar works everytime. BUT no other programs have audio. Sonar does not crash unless i have changed the window's default settings.
 
I got spoiled using a PCI based interface with an excellent internal mixer that provided for all programs and sending signals to any others.
 
So, to use the 16x08 means using only one program at a time. Not fun. Cannot record from browers, cannot run CD Architect, and other such programs, while sonar is open. 
 
Oh well.


Do you mean no other programs work when Sonar is running, or no other programs work at all?
 
Again with ASIO drivers, you can only have one piece of software controlling the driver at a time.  If Sonar is running this should be sonar.  If it is not running, you should be able to have iTunes or a web browser using the driver and playing through the tascam.

Dave
Main Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD
MotU Ultralite AVB, Axiom 49 Midi Controller, Akai MPD18 Midi Controller
Win10 x64 Home
Sonar 2017.06 Platinum (and X3e, X2c, X1d)
 
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#43
BobF
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Re: tascam us-16x08 sonar crashes on opening 2017/02/19 13:33:23 (permalink)
BobF
I believe there are problems in the drivers for sure.  In my specific case, several DAWs (SONAR, Reaper, S1-3, Tracktion, MC8) all have the same problem.  The symptom is latency when switching presets in certain VIs and FX.  This include Sample Tank, AmpliTube, Waves GTR and others.  I can clear it up by going into prefs and selecting a different interface, then reselecting the 16x08.  Everything works great until I select another preset/model. in the plugs.
 
This does NOT happen using other interfaces, including Zoom R24, UMC404HD, GT-001, FA06 - none of which have this problem.
 
I'll soon be getting a new DAW.  If the problem with the 16x08 persists then it will either get thrown in the weeds or be relegated to stand-alone preamp and software-controlled mixer duty.  I was planning a new DAW anyway ...
 
I otherwise love the 16x08.  It's too bad it's sucking away my will to live
 
I still think there is a hardware problem if it interferes with your machine's ability to boot.




Update:
 
Preliminary, but much joy.  The 16x08 is performing flawlessly where it flawed before - even in a USB3 port.
 
I picked up a Dell XPS 8900; i7-6700, 16G, Intel Z170 chipset ... Intel USB ... I loaded just enough stuff to test.
 
The old machine has ASMedia for USB3.  That might've been the problem, maybe not.   Off to finish the days long transfer/reload process.  Once I'm done recovering drives and such from the old ASUS ('13) I'm gonna give it to somebody I don't like 
 
Another diff is the new machine is W10Pro, the old is 8.1

Bob  --
Angels are crying because truth has died ...
Illegitimi non carborundum
--
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Roland FA06, LX61+, Fishman Tripleplay, FaderPort, US-16x08 + ARC2.5/Event PS8s 
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#44
dwardzala
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Re: tascam us-16x08 sonar crashes on opening 2017/02/19 21:52:14 (permalink)
Non intel USB 3 is know to be problematic.  Hope its a permanent fix.

Dave
Main Studio- Core i5 @2.67GHz, 16Gb Ram, (2) 500Gb HDs, (1) 360 Gb HD
MotU Ultralite AVB, Axiom 49 Midi Controller, Akai MPD18 Midi Controller
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Check out my original music:
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#45
kitekrazy1
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Re: tascam us-16x08 sonar crashes on opening 2017/02/19 23:29:55 (permalink)
dwardzala
Non intel USB 3 is know to be problematic.  Hope its a permanent fix.




Kind of odd that my USB 3 drives take some connect and reconnect to show up on my Intel USB 3 and no issues on my AMD 970 system.  Maybe USB 3 is not perfected yet.

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#46
BobF
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Re: tascam us-16x08 sonar crashes on opening 2017/02/20 08:20:51 (permalink)
kitekrazy1
dwardzala
Non intel USB 3 is know to be problematic.  Hope its a permanent fix.




Kind of odd that my USB 3 drives take some connect and reconnect to show up on my Intel USB 3 and no issues on my AMD 970 system.  Maybe USB 3 is not perfected yet.




Yeah, my old machine (Intel CPU) with the ASMedia USB3 worked great with a wide variety of interfaces and devices.  The US-16x08 is the ONLY device that gave me grief.
 
FWIW, I've noticed that the old ugliness rears it's head if I make any changes to the system audio.  The difference now is that once it gets "reset", it stays good.
 
Given this whole experience, I'm convinced that the 16x08 drivers still need some love.  Maybe another driver update or two will get them 100% solid.  For now I'm able to work glitch free, which is a huge step forward.
 
 

Bob  --
Angels are crying because truth has died ...
Illegitimi non carborundum
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#47
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