tascam us-16x08 UPDATE ABSOLUTELY NO JOY sonar: only audio dropouts now

Sent message to Sonar tech. They sent me to Tascam tech. Sent message to them on Monday: NO response.
 
Meanwhile, back at the ranch: I installed the 16x08 on another AMD based computer. Installed the latest sonar version and SAME results: immediate drop-out and error about device not found.
I could still use the media player and play youtube vids, with sound just fine.
 
Yes,  ASIO was selected in sonar.  Sonar found/finds the device correctly.
 
Today I installed a new USB card because a Tascam tech told another poster to do this and it fixed their problem with noise.
Installed a Mailiya PCI-E to USB 3.0 2-Port PCI Express Card, with NEC chip.
I uninstalled the 16x08 driver, restarted, and installed the driver, restarted. (Did not update to 2.1)
I tested with media player and videos: all good.
 
Loaded sonar and NO JOY. Same dropout and error. AND:::: the windows error sound was heard by all.
 
Again, i send a message to tascam. 
 
This has been a very unhappy experience. A waste of time, and lost income after the OS disk refused to boot after uninstalling the driver. (See details below if you have any interest whatsoever.)
 
I am prolly not purchasing a tascam product again.
 
Way too many messages everywhere about problems with these devices, including lots of sonar users who gave up. I should have read more before wasting my time.
 
======================================
 
 
UPdate: After the problems below, i uninstalled the tascam driver and the OS disk became poop on a rope.
No way to fix it. So i started new: fresh w10 anniversary install and all updates.
I installed the tascam software. Could play youtube vids, sound was fine.
BUTTTT:  the computer would not boot with the tascam powered-on.
It worked after the computer was booted.
I installed the latest CCC and sonar and a few other bits.
I started Sonar, it found the tascam and then I attempted to play a tutorial file. It loaded fine.
Immediate audio drop-out and display of error: audio device not working, or some such.
 
I have thought the motherboard USB ports were sometimes strange before i attempted to installed the tascam.
So, i updated the bios for the MB: an fix for some USB 3 stuff.
All went well, except the OS disk was not bootable. (The disk is fine, removed tested,... not the disk)
 
So, again i do the OS fresh install thang.
I install the tascam, it works fine.
I change the windows audio settings to prevent programs from claiming total control.
I install the CCC, and the latest sonar.
I load a project, and audio dropout.
 
And the computer will not boot with the tascam powered-on.
 
Current system: Gigabyte 970a-d3p, AMD fx-8320, 8 gigabytes ram, three disks
 
Any ideas to fix this?
 
Getting ready to order new Motherboard.
 
 
=================================
Just finished installing and updating a tascam us-16x08 interface,
 
sonar crashes on opening. I have restarted. I have change the windows audio settings.
 
Any ideas?

The interface is working. Videos play fine.
 
 
Did a firmware update, and installed the latest panel.
 
Sonar Plat displays the splash screen and then nuttin.
 
 

Thank you for your questions,
 
The Tascam was working fine. Playing videos and testing system sounds. All good.
 
I did remove the software for the old audio devices. They were not loading but now all gone.
 
Sonar would display the splash screen and then hang.
 
After the 10th restart from installing and uninstalling, I uninstalled the Tascam software, and some old unused programs.
 
Unfortunately the machine would no longer boot. Tried some repairs this morning but noooooooo.
 
So the OP is sorta moot until I get the comp working.
 
 
 

I couldn't get the ASIO drivers supplied with my 16x08 to work with Sonar either.
WDM works, so now I just use it for playback and mixdown work.
 
The ASIO drivers work fine with Reaper and other audio software. Just not with Sonar.
 

http://tascam.com/content/downloads/products/859/e_us-16x08_fw-update_va.pdf
 
http://tascam.com/content/downloads/products/859/e_us-16x08_rn_vd.pdf
 
And you should be using Driver 2.00 released in November. The seem to have changed the driver to a combo pack like Focusrite does. You get the driver and the control panel update in one download. 
 
You need to follow install direction very carefully when doing firmware updates.
 
And if it's like my Tascam don't turn the unit on or plug in the usb cable until it tells you during driver installation or it won't work. 

So, the plot stiffens.
 
I could not fix the OS disk. Very unhappy.
 
So, i have just installed the Anniversary edition of w10. installed the video driver.
 
and then installed the current version of the tascam driver/panel.
 
no request to connect the device.
 
i connected the device. It appears to be found. It is displayed in the windows audio panels.
 
BUT>>>>>>>>>>>>>>>>>>>>>>>>>>
 
The device was not found so i move the USB cable from the USB 3 to a USB 2 socket.
 
ANDDDDDDDD
 
The computer will not boot if the tascam device is powered on.
and the front panel shows  an orange LED for the USB indicator.
 
This is very sad.
 

Computer will not boot with the tascam powered on.
 
Will start installed Sonar from 6-current next.
 
Maybe.
 
 

Thank you for your response.
 
The tascam is working with browser videos and other sound tests. 
 
I have yet to test with Sonar, not yet installed. 
 
The current issue is the  computer will not boot if the tascam is powered-on.
 

Another new bit: i change to another USB port, the third tried, and the computer now boots.
 
But sonar still does not like it. Very frusterating.

Using a USB 3 port allows the computer to boot with the tascam powered-on.
 
I have just now disabled the built-in, and AMD vid card, audio interfaces.
 
And increased the number of samples to 512.
 
Same issue.
 
After the drop out, a dialog is displayed: The audio device is not accessible.
 
Yet, i can play videos and music with the windows player just after.
 
I am confused.

Just sent a summary to support.
 

Thank you all for your help.
 
This has been very disappointing. A significant waste of time.
 

jm24
Using a USB 3 port allows the computer to boot with the tascam powered-on.
 
I have just now disabled the built-in, and AMD vid card, audio interfaces.
 
And increased the number of samples to 512.
 
Same issue.
 
After the drop out, a dialog is displayed: The audio device is not accessible.
 
Yet, i can play videos and music with the windows player just after.
 
I am confused.

Try a USB 2.0 port if you have one.  Some USB 2 interfaces don't like USB 3 ports.

Thank yous guys for your responses. I appreciate gloating when required.
 
As i wrote above: Two fresh installations of w10, from anniversary disks.
The computer will not boot with the tascam attached to a usb2 port. Usb3 is fine.
Obviously the tascam works with windows sounds and music and videos.
Just not with an asio program.
Reaper also is not interested.
 
I have tried on two computers. And installed a NEC based usb card that another poster said fixed his problem with noise and the 16x08. This is a usb 3 card. The computer boots, and windows likes sending sound to the tascam.
 
Maybe it has something to do with AMD boards and the asio drivers? Maybe need an intel board. That will make me sad. Until this problem the 8-core is running happy.
 
I have read posts from others on other forums that they could not get it to work and gave up. 
 
So, two computers, and a new usb card, windows sounds work on both, and sonar and reaper refuse to be happy.
 
Waiting for a response from tascam.
 
Meanwhile, back at the ranch, I am using the built-in sound card to get some editing done. Will attach an old emu usb that was working before i lost my brain and tried to use the tascam.
 
Again, thanks for the help.

this is sad.  That gibson/tascam/CW have created a product that should work great and does not is just sad.