Sonar 7: First Impressions / Bug Report

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Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/04 17:29:00 (permalink)
Hey Eratu!

Thanks for trying it out. To be honest I didn't know I could assign a keybind to this thing as I always use the physical button to switch between computers. Mine is a discontinued Belkin KVM switch with USB and media (speaker + mic) conncetions, but I don't use the latter. It doesn't use drivers but there's a software that comes with it which enables me to switch by clicking the virtual button that it installs, but it is not necesary so I don't use that either. So basically, I have nothing from it installed (no software or drivers) and only my Keyboard Video and Mouse connected to it. For some reason this didn't used to happen before but now, since installing Sonar 7, it is. I already reported this to Cakewalk but I have no idea if there's a fix for this. Anyways, I appreciate your time.

Thanks!
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/04 17:45:17 (permalink)
Hey Sparkyness,

Sorry to hear this. I would've helped you but when I tried the EI plugin I used a Multi-FX unit and it worked fine. I didn't have to mess with the offset button either but that could've been attributed to the nature of the FX themselves. On the other hand, I didn't notice any phasing when the unit was bypassed either. Since I don't own another piece of hardware to try it out I probably can't really help you much but I'll try to run some more tests later tonight. Hopefully someone else can help you out before then.

Take care!
eratu
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RE: Sonar 7: First Impressions / Bug Report 2007/10/04 17:47:05 (permalink)
Not sure if I was clear... when I mentioned key-binding, I was implying that maybe some existing and NEW key-binding inside Sonar conflicted with your KVM's trigger key. Most KVMs I've tried have a button combination on the QWERTY keyboard itself that triggers an action on the KVM, and it usually doesn't require drivers of any kind. (Mine uses a double CTRL click, others I've seen use a double shift, or double delete, or some other combo that the KVM intercepts and performs some action on.) So what happens in some apps is that the app AND the KVM will respond to the key combination sometimes.... it's weird. I recall some other program I used in the past that did something strange when I used my KVM key command. I had to be careful. I haven't installed any drivers at all for my KVM... it works with *almost* anything, including Linux machines. But that QWERTY key combination is in addition to the manual button most KVMs have. So I was thinking that perhaps whatever your Belkin uses on your QWERTY keyboard, you were triggering both -- both the KVM action, and a new action inside Sonar 7 that you didn't have previously. I hope that makes sense.

Also, I have two monitors, so maybe something is happening there that's different? Don't recall if you're setup has two. Not sure that would make any difference at all.

Anyway, I guess the thing to try is another KVM. They're so cheap now... problem is that so many of them are still picky. I bet something quirky outside of Sonar is happening. :(
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/04 17:57:18 (permalink)
Ahhhh! (light bulb turns ON).

Ok, I see where you're going with this. I thought about it but didn't go the extra mile. I should've deducted it since using a keybinding would be like using the physical button to trigger the switch between systems. I will investigate that for sure. I'll report back if I have discovered anything new...thanks!

Take care!
sparkyness
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RE: Sonar 7: First Impressions / Bug Report 2007/10/04 18:37:43 (permalink)

ORIGINAL: Jose7822

Hey Sparkyness,

Sorry to hear this. I would've helped you but when I tried the EI plugin I used a Multi-FX unit and it worked fine. I didn't have to mess with the offset button either but that could've been attributed to the nature of the FX themselves. On the other hand, I didn't notice any phasing when the unit was bypassed either. Since I don't own another piece of hardware to try it out I probably can't really help you much but I'll try to run some more tests later tonight. Hopefully someone else can help you out before then.

Take care!



Cheers.....now appear to have it working as an insert on a track but still getting phase issues when using External Insert on a bus. Can't figure that one out!

Intel Core2Duo E6600 ¬ Gigabyte GA-P35-DS3R ¬ 4 GB RAM ¬ XP SP2 ¬ RME Fireface 400 ¬ Tascam US2400 ¬ 3 x UAD Cards ¬ Sonar 7PE.
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/05 01:06:02 (permalink)
Hey Sparkyness,

I've just finished messing around with the External Insert plugin and made a couple of observations. The first one is that each time you press the "Delay" button without running the project afterwards will not give you accurate calculations hence you'll get various accending latencies. But if you run a couple of seconds of the project after making the calculations the first time and then hit "Delay" once more, the latency number will go down to it's actual value and will stay there no matter how many times you click it. I tried this with two different projects and I got consistent measurements both times (38ms). I think this is why people are having issues with it, since all the calculations before running the project are wrong.

The other thing I noticed was the phasiness you were refering to but I couldn't find a way to completely eliminate it (even though my first observation helped reduce it). Also, the offset buttons didn't seem to be doing anything but I might be wrong. I did try some high settings but heard no difference. Anywho, give it a try and let me know if this helps a little.

Take care!
sparkyness
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RE: Sonar 7: First Impressions / Bug Report 2007/10/05 03:06:38 (permalink)
I had noticed similarthings already, in regards to the differing delay calculations depending on whether you play the project or not. In fact, I can't even get a delay measurement without running the project first.....but I do have consistent results now. The problem was that I was testing it on a bus as most of my outboard gear is used on busses for the likes of parallel compression (as opposed to insert compression) or reverb used across various instruments.

It works fine when used as an EI on a track....just not on a bus where the phase issues remain and the offset values aren't helping matters when I use them. Bizarre.


Intel Core2Duo E6600 ¬ Gigabyte GA-P35-DS3R ¬ 4 GB RAM ¬ XP SP2 ¬ RME Fireface 400 ¬ Tascam US2400 ¬ 3 x UAD Cards ¬ Sonar 7PE.
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/06 13:40:25 (permalink)
BUG FIX UPDATE:


Hey all!

I just wanted to give you an update on the bugs that have been confirmed and fixed by Cakewalk for those of you who didn't know. I'll link the posts where the bugs were confirmed by either Cakewalk themselves or by people who have been in contact with them next to the name of the bug. Hopefully, the fixes will be released in the first patch. Here they are:

- Clip FX Bug: http://forum.cakewalk.com/fb.asp?m=1174234

- Large Project Redraw Bug: http://forum.cakewalk.com/fb.asp?m=1177331

- Split Tool (Cut Tool) Bug: http://forum.cakewalk.com/fb.asp?m=1176732

- LP-64 EQ and Compressor Bug: http://forum.cakewalk.com/fb.asp?m=1171264

- VC-64 "Manual" Button (Reg Edit Fix): http://forum.cakewalk.com/fb.asp?m=1167499

- Bus Soloing (Dim Solo) Bug: http://forum.cakewalk.com/fb.asp?m=1170072 / http://forum.cakewalk.com/fb.asp?m=1171728

- Controller Drawing Bug: http://forum.cakewalk.com/fb.asp?m=1171410

- Sonar 7 x64 Plugin Manager Bug: http://forum.cakewalk.com/tm.asp?m=1176820&mpage=1&key=�


Well, that's all I have for now. Still no word about the Step Sequencer CPU munching bug or the phasing problems with the EI, but hopefully they have corrected those as well.

Take care all!
post edited by Jose7822 - 2007/10/08 14:52:22
eratu
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RE: Sonar 7: First Impressions / Bug Report 2007/10/06 14:04:20 (permalink)
Thanks, Jose, you are awesome! I think I saw in a recent thread that Keith from Cakewalk had confirmed that they had fixed (or were going to fix) the SS CPU bug. I can't recall the thread... but it was within the last 24-48 hours I believe.
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/06 17:22:35 (permalink)

ORIGINAL: eratu

Thanks, Jose, you are awesome! I think I saw in a recent thread that Keith from Cakewalk had confirmed that they had fixed (or were going to fix) the SS CPU bug. I can't recall the thread... but it was within the last 24-48 hours I believe.



Cool! That's good news. Take care!
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/09 21:52:18 (permalink)
Hey Eratu and everyone!

I think I just figured out my problem with the KVM switch. I guess at some point in time I was experimenting with how certain Hotfixes improved my system's performance by uninstalling and reinstalling them but I had forgoten to re-install one of them. This past weekend I decided to do my tri-annual system clean-up event by reformating my HDDs so that I could have a fresh install of Windows but more importantly of Sonar 7. I proceeded to install everything from a drivers and hotfixes CD I have created except one Hotfix. But I still had the KVM problem until today when I decided to install it and....abracadabra.....the thing just works. I'm again able to switch systems without the audio engine stoping, YESSSS! Anyways, the Hotfix I'm talking about is this one:

http://support.microsoft.com/kb/888111

And this is the list of improvements for the user according to the knowledge base:


• Easier installation of audio peripherals
• Easier installation of audio drivers
• Better system stability
• Better performance
• Glitch-free audio
• Improved security of the content that you want to help protect
• Fewer vendor-supplied drivers
• Less need to upgrade drivers
• Guaranteed basic audio support for UAA-compliant devices


You have to call M$ to get it but it's free. I guess I could post it here if you tell me that you would like to have it. Anyways, I just wanted to share that and let you know that I'm back in business.

Take care!

P.S. By the way, this has also cured the white SOD I used to get everytime I started Sonar for the first time after booting up Windows.

EDIT: OK, maybe not the white SOD .
post edited by Jose7822 - 2007/10/10 01:52:22
eratu
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RE: Sonar 7: First Impressions / Bug Report 2007/10/10 09:09:51 (permalink)
Yahoooo! Glad it's up and running. Thanks for the tip. I've never heard of that fix before. I'll make a note of it if I might need it in the future.
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/16 14:40:42 (permalink)
Happy Update!

Just wanted to give you the heads up on the known bugs we have discussed in this thread (refer to post #158 of this page). As of Sonar 7.0.1 and my limited time testing it, it seems that all of these bugs have been squashed out of existence and now Sonar 7 is performing awesomely. The Step Sequencer, which was the one I had major grips with, is now ROCK SOLID! No more CPU hoging, slow drawing or child windows sneaking up on you. I can't believe how stable this thing is for me right now. Major kuddos for Cakewalk and the beta team. Nice job!

Take care all!


P.S. Eratu, now you can automate the new plugs.
post edited by Jose7822 - 2007/10/16 14:57:27
eratu
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RE: Sonar 7: First Impressions / Bug Report 2007/10/16 14:55:13 (permalink)
Holy crap! Is 7.01 already out?! How did I miss that!
eratu
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RE: Sonar 7: First Impressions / Bug Report 2007/10/16 15:04:09 (permalink)
They must have been working around the clock on this update. In the notes, just about all of the known issues I've heard about appear to be fixed. Downloading and installing now. Just in time for this big project I'm working on! Great job, Bakers!
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/17 00:30:57 (permalink)
Dang it!

I knew I spoke too soon. Even though the Step Sequencer is performing better than before I'm still experiencing CPU munching when the interface is opened. Also, the freaking child window (when double-clicking on the sound names) still creeps behind the interface effectively locking it and the only way to make it show up on top is by clicking the Windows "Start" button.

Please Cakewalk fix this on the next patch, please....I really appreaciate the improvements though.


On the same note, I think I found a bug with the RXP Player. For some reason I'm not able to audition or load any grooves into it. I admit I haven't used it in a while but I remember being able to click on the grooves to audition them and then double-clicking would load 'em into the player. Well, none of that happens anymore. Can anyone confirm this?

Thanks!
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/17 01:02:24 (permalink)
Found another one (actually you might call it a variation of a previous one). Give this a try:

1- Open one of you current projects containing several Audio Tracks.

2- Use the Split/Cut Tool and start splitting audio clips (the more the better).

3- Go to Tempo View and make some radical tempo changes (I drew various "V" shapes).

4- Now go back to Track View....Surprise!

5- And for the final touch, play the project.


Interesting, huh? Just in case you're wondering, in step (4) you should notice that parts of the split audio clips suddenly disapeared. In step (5), everything plays out of sync with repect to each other. It's like tempo changes are not applied globally but more like individually and each track has it's own tempo. Anyways, try this out as well as the one at the bottom of my previous post.


Thanks a lot guys!
post edited by Jose7822 - 2007/10/17 11:39:39
eratu
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RE: Sonar 7: First Impressions / Bug Report 2007/10/17 09:41:19 (permalink)

ORIGINAL: Jose7822

Dang it!

I knew I spoke too soon. Even though the Step Sequencer is performing better than before I'm still experiencing CPU munching when the interface is opened. Also, the freaking child window (when double-clicking on the sound names) still creeps behind the interface effectively locking it and the only way to make it show up on top is by clicking the Windows "Start" button.

Please Cakewalk fix this on the next patch, please....I really appreaciate the improvements though.



Yeah, in testing 7.01 briefly last night I also experienced some strange behavior. I don't know for sure if it is the step sequencer's fault yet and I don't have enough time right now to troubleshoot it as I normally would. But while the improvements are appreciated, like Jose says, I suspect there's a lot more work to do!
jeffn1
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RE: Sonar 7: First Impressions / Bug Report 2007/10/17 10:16:37 (permalink)
I might be the only one with this problem, but here is my bug report:

I can't seem to open a project in Sonar 7 that uses Kontakt 2 and Guitar Rig 2. I am using it in Windows XP. I have 3 gb's of Ram.

I have this problem when I install Guitar Rig 2 as an effect with Kontatk (using the Prominy LPC sample library with the superperformance multi loaded).

I can load up Guitar Rig 2 in the project and it works fine. But, when I open up the project after, it freezes.

If I load it while holding the shift button, I can load the project without Guitar Rig 2. So, it is not the large multi causing it.

Similarly, if I load the project in safe mode and do not load Kontakt 2, but do load Guitar Rig 2, it will load Guitar Rig 2 fine.

So, it appears there is some interaction between Guitar Rig 2 and (in my case) Kontakt 2. (If course this is a little ironic, considering they are both NI products).

Interestingly, I do not have this problem with Guitar Rig 1.

Also, I was doing the exact same thing in Sonar 3.1.1 (I just bought Sonar 7) and I did not have a problem.

jeffn1

If you would like to check out original progressive electronic rock, here it is:

http://www.soundclick.com/jeffreynaness
Legion
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RE: Sonar 7: First Impressions / Bug Report 2007/10/17 11:02:03 (permalink)
Universal UVI Player DXi, unable to acces GUI and Universal UVI Player VST crashes sonar:

"A fatal error has ocurred in plugin 'UniversalUVIPlayerVST'

Module: c\program files\steinberg\vstplugins\romplers\UltimateSoundBank\UniversalUVIPlayer\UniversalUVIPlayer.dll
Exception code: c0000005
Adress: 132752EE:00000002:0012F1A8

As a result of this error SONAR is about to exit abnormally.
Should SONAR attempt to save a recovery copy of your work?"
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/17 16:30:22 (permalink)
jeffn,

Sadly I won't be able to help you with this as I don't use Guitar Rig. Hopefully someone else has these two plugs so they can test it out. Anyone?


Legion,

The best way to report this is by sending a mini dump to Cakewalk. In order to do this follow the steps provided here:

http://www.cakewalk.com/support/problemreporter/minidump.asp


HTH
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/17 16:33:06 (permalink)
So, anyone willing to confirm these bugs I've described in posts #166 and 167?
jeffn1
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RE: Sonar 7: First Impressions / Bug Report 2007/10/17 21:20:59 (permalink)

ORIGINAL: Jose7822

jeffn,

Sadly I won't be able to help you with this as I don't use Guitar Rig. Hopefully someone else has these two plugs so they can test it out. Anyone?


Legion,

The best way to report this is by sending a mini dump to Cakewalk. In order to do this follow the steps provided here:

http://www.cakewalk.com/support/problemreporter/minidump.asp


HTH


Thanks, I will do that.

jeffn1

If you would like to check out original progressive electronic rock, here it is:

http://www.soundclick.com/jeffreynaness
eratu
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RE: Sonar 7: First Impressions / Bug Report 2007/10/18 16:01:05 (permalink)

ORIGINAL: dbmusic


ORIGINAL: Noel Borthwick [Cakewalk]


ORIGINAL: krizrox


ORIGINAL: Duojet


ORIGINAL: dbmusic


ORIGINAL: krizrox

I have enough time now with V7 to state that the popping and clicking associated with multi-processor support has been corrected. I've done a recording session and 6 hours of mixing work. Not a single pop or click. If you're a veteran of this problem and waiting to buy V7, I say go for it.

I did, however, notice a couple of other nagging problems that weren't resolved:

1) that annoying motorboating noise (it's an extremely annoying noise that sounds like Jim Carey in Dumb and Dumber making the most annoying noise in the world). Still random. Still there.
2) the black screen of death that appears every time you open V-Vocal.

Whatever - not show stoppers. Happy just to be able to take advantage of the MP thingy now.



I wish someone to would have a clue about this "motorboating noise" and how to resolve it. I have it too Larry and it drives me freaking nuts. I can reproduce it by simply opening a project and playing an audio track for the first time. After that it seems to occur randomly.



do you have read/write caching (or buffering) turned on? if so try turning it off. i forget exactly where the setting is, somewhere in audio preferences. if the number is too low i used to get that sound. I don't even have them checked anymore.


I checked to be sure - read/write caching is disabled. I've never enabled read/write caching ever. One time I think I tried it but it made things worse so I left it off. Thanks for the suggestion though.



What hardware? From your description it seems like it would be driver related. A noise like that can happen when the driver is continuously repeating a buffer of audio rather than streaming the audio we send to it.




Using an RME Fireface 800 here with XP SP2. Different driver updates have had no effect toward resolving this "motorboating".


I've just started to get this random, periodic motorboating noise after some updates to drivers, BIOS, CPU, plugins and Sonar 7.01. Obviously, several key changes to the system have been made, and that makes it almost impossible to determine what specifically is causing the problem. Anyone resolve this motorboating problem?
Mike Fisher
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RE: Sonar 7: First Impressions / Bug Report 2007/10/18 16:03:46 (permalink)

ORIGINAL: eratu

Is 7.01 already out?! How did I miss that!


7.0.1
eratu
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RE: Sonar 7: First Impressions / Bug Report 2007/10/18 16:07:26 (permalink)

ORIGINAL: Mike Fisher


ORIGINAL: eratu

Is 7.01 already out?! How did I miss that!


7.0.1


Thanks, usually I'm a stickler for details like that.
Mike Fisher
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RE: Sonar 7: First Impressions / Bug Report 2007/10/18 16:10:44 (permalink)

ORIGINAL: eratu
Thanks, usually I'm a stickler for details like that.


What's amazing is how many things were addressed in just a '.0.1' update!
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/18 16:24:04 (permalink)
Sooooooo, do I have any volunteers?
Jose7822
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RE: Sonar 7: First Impressions / Bug Report 2007/10/18 20:58:40 (permalink)
Anyone????
Blades
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RE: Sonar 7: First Impressions / Bug Report 2007/10/18 22:16:05 (permalink)
Jose, I'll take a look at them next opportunity...my mother just moved back into town and it is unfortunately going to rule some of my time in a less-tan-pleasant way.

If this update doesn't make it obvious that they are paying attention to threads in the forum, I don't know what will...and you know what - it's the logical threads with decent presentation of the cases and no arguing that they seem to have paid attention to - like this one.

Blades
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