Newest IE8 Install breaks Sonar 8?

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dontletmedrown
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2009/05/31 02:54:09 (permalink)

Newest IE8 Install breaks Sonar 8?

EDIT: I've updated the title of this thread. These first couple posts might not make sense, but we have found some "clues" that might point to the newest version of Internet Explorer 8 being the problem.

---

I'm trying to be patient, but I'm absolutely furious. I made a mistake and launch the Sonar shortcut while I had a game running. Sonar froze and I killed it with the process manager. Well, now Sonar refuses to launch. Also BFD standalone will not launch either. I've tried:

-Restarting
-Uninstalling, then reinstalling Interface Drivers
-Uninstalling, then reinstalling Sonar 8 and 8.3.1

I just installed the O/S fresh yesterday and everything was running beautiful. At this point I don't know what the hell to do. Any ideas?
post edited by dontletmedrown - 2009/05/31 17:03:40
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    thomasabarnes
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 03:07:15 (permalink)
    Did you try system restore?

    That's your best bet, unless you have some better system recovery software, such as Acronis True Image.

    Another option is to reinstall windows from scratch.


    "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant.

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    #2
    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 03:07:25 (permalink)
    Alright, I ended up doing a system restore to eariler today and that did the trick.
    #3
    thomasabarnes
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 03:43:27 (permalink)
    Cool.


    "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant.

    SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
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    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 04:04:01 (permalink)
    Apparently it is something to do with Windows Update. The restore I loaded was before I did some updating. After the restore, things were working great, then I went to Windows Update to do the updates that I did after that point. Then Sonar and BFD standalone wouldn't open again, same exact problem so I reloaded the point again now all is good.

    I'm tired of messing with it. I need Sonar to work so screw the updates. I guess I will do without Internet Explorer 8 and Media Player 11 for now.
    #5
    thomasabarnes
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 04:07:21 (permalink)
    Dang, that is a bad problem.

    I'm on Vista 64 with IE 8, WMP 11, and Vista SP2, but I can run SONAR 8.3.1.

    What OS are you running?
    post edited by thomasabarnes - 2009/05/31 04:17:46


    "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant.

    SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
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    DW_Mike
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 09:47:49 (permalink)
    I also have Sonar 8.3.1 running with IE 8 and WMP 11 installed. But I'm on XP Pro SP3 (32bit).

    Mike
    post edited by chefmike8888 - 2009/05/31 09:58:27

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    #7
    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 12:36:35 (permalink)
    Yeah, I'm on XP sp3. Maybe it is one of the hotfixes that is causing the problem. I'll try downloading just wmp and and ie8 only and see if that works.
    #8
    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 13:04:01 (permalink)
    Ok, tried it. Had to do a restore again. Then I tried installing only WMP11 and everything is ok, so it seems that the IE8 installation is doing something that screws up Sonar.

    One thing that's interesting is that every time I do the restore, I see that Sonar has re-enabled the "scan vst plug-ins on startup" setting, even though I turned that off before creating the restore point. Reinstalling Sonar 8 + 8.3.1 does not seem to help at all. IE8 worked fine for me in the past, but I guess I've gotta do without.
    #9
    bitflipper
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 15:16:33 (permalink)
    Do yourself a favor, Dave, and bag IE altogether. Firefox is superior in almost every way. I only use IE when I visit Microsoft sites, which surprisingly don't always work right with Firefox - go figure.

    Your posting piqued my curiosity, so I did a little googling and it turns out the IE8 update breaks ProTools as well.


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    bitflipper
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 15:21:05 (permalink)
    Dave, you might want to change the title of this thread so as to alert others of the problem. I have a feeling this will impact a lot of Vista users, basically anyone running Vista with Automatic Updates enabled.

    EDIT: The update apparently plugs a security hole in DirectX, wherein code could be secretly downloaded and run via MPEG playback. Maybe this fix broke WDM/KS. Just a hypothesis, the confirmation of which would be that the hang doesn't occur if you use ASIO.
    post edited by bitflipper - 2009/05/31 16:39:52


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    #11
    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 15:54:04 (permalink)
    Yeah, I'm down. What should I name it to? "Can't Launch Sonar 8 after installing IE8"?
    #12
    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 15:58:44 (permalink)
    Bit, I read the thread you posted and I'm wondering if it might be something to do with the PACE iLok drivers + IE8. I use Soundtoys plug-ins and the Music production kit for Pro Tools so maybe that is the problem. Everything is working good now without IE8. I hadn't even tried launching PT, but it works now. I will investigate this more.
    #13
    bitflipper
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 16:33:39 (permalink)
    There was some discussion as to whether or not it was a Pace issue - funny how the PT crowd has come to assume it's an iLok problem - but that seems unlikely in this case.

    Here's another forum thread.

    I also found references to IE8 breaking Waves, Nuendo and Cubase.

    Dave, are you running WDM or ASIO?

    post edited by bitflipper - 2009/05/31 17:01:26


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    bitflipper
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 16:36:10 (permalink)
    Here's the official position of Digidesign:

    Digidesign is currently investigating reports of Pro Tools not launching for some users after installation of Internet Explorer 8.

    At this time it is recommended that customers avoid installing IE8 until we complete our investigation.


    Here's the link. It doesn't provide much information, other than instructions for removing IE.
    post edited by bitflipper - 2009/05/31 16:50:31


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    #15
    bitflipper
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 16:39:03 (permalink)
    What should I name it to? "Can't Launch Sonar 8 after installing IE8"?

    That sounds good. Or even more directly: WARNING: IE8 BREAKS SONAR - DO NOT INSTALL


    All else is in doubt, so this is the truth I cling to. 

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    #16
    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 16:50:21 (permalink)
    Haha, I don't wanna scare the crap out of people. I also have an older setup that runs S8.3.1+IE8 perfectly, but I installed IE8 on that one over half a year ago, so maybe the newest IE8 has "extras"? If any of you guys are using IE8, maybe you can visit the windows update page and see if it tells you there is a newer update (such as 8.0.something)

    BTW, I'm running ASIO on XP Pro SP3.

    Thanks guys!
    post edited by dontletmedrown - 2009/05/31 17:07:20
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    bitflipper
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 16:55:52 (permalink)
    No update yet for IE8. I just now discovered that I, too, had inadvertently "upgraded" to IE8 myself. However, it does not appear to be causing any problems. However, I am on XP Pro and ASIO. As I hypothesized above, the problem may only apply to WDM/KS and/or Vista.


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    #18
    joakes
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 18:06:18 (permalink)
    IE8 does not break SONAR, not an XP3 version, ASIO, as per the original post. Only iLok.

    I would look more towards a corrupt registry entry, after you "forced" SONAR to close, that would be my way of thinking before any sort of re-install. But then I'm curious, and thats my 2€ cents worth.

    BTW, if you download the Firefox plugin for Windows updates, it launches IE ...... Look for an IE update on around 13th/14th of each month unless its mindblowingly critical.

    Cheers,
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    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 18:16:29 (permalink)

    ORIGINAL: joakes

    IE8 does not break SONAR, not an XP3 version, ASIO, as per the original post. Only iLok.

    I would look more towards a corrupt registry entry, after you "forced" SONAR to close, that would be my way of thinking before any sort of re-install. But then I'm curious, and thats my 2€ cents worth.

    BTW, if you download the Firefox plugin for Windows updates, it launches IE ...... Look for an IE update on around 13th/14th of each month unless its mindblowingly critical.

    Cheers,
    Jerry


    Wouldn't a reinstall replace the corrupt registry entry? Do you have any links/information that mention IE8 breaking ilok, or is that a guess? Have you experienced this too? Also, you're saying there is a new IE update every month? Not sure exactly what you're getting at with your last sentence. Can you elaborate more please?
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    cdickey
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 18:53:35 (permalink)
    I doubt it is IE 8. I don't think there is a reason why an upgrade of IE 8 should cause audio issues. Of course people will proclaim all sorts of things which turn into rumours.

    Anyways, I am running Sonar 8.3.1, IE 8, Vista sp2, iLok (East West Symphonic). Everything is working.

    If Sonar 8.3.1 can't even start, then most likely something has mucked up in its configuration settings. A hard shut down of Sonar should not have caused that but I guess it is possible. There should be a way to troubleshoot Sonar start-up to solve that sort of problem. I would guess that tech support should have ideas on that. You certainly should not have to re-install or restore Windows to get a fualty application running. That is overkill.
    If Sonar can't start with corrupt configuration settings, that is something the Cakewalk people need to work on. At the least it should spit out diagnositic messages about faulty settings, not just hang. It is very likely that diagnosing Sonar start up problems has been covered extensively on other threads on this forum.
    post edited by cdickey - 2009/05/31 19:06:51
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    joakes
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 19:31:53 (permalink)
    Donletmedown : check Bit's post and link about iLok. I would try and avoid anything to do with this protection/licencing system, but thats my point of view.

    A re-install of the OS would obviously fix a corrupt registry, as would a system restore or an Acronis Image restore - what ever is your poison - but I personally prefer the hunt, to find out why and if possible prevent it in the future.

    No, there is not necessarily an update for IE every month, but the 13th/14th is when MS lets their updates/modifs loose on the world.

    Whilst Firefox is an excellent browser, you need IE to update windows, if you install a plugin called Windows Updater for Firefox, it launches IE when you activate it (or it does on my version).

    You corrupted either registry entry or the .exe file. Maybe a simple re-install of 8.3+ would have worked ?

    My 2 Euro cents, and with that I'm off to bed !

    Cheers,
    Jerry

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    Glennbo
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 19:36:08 (permalink)

    ORIGINAL: bitflipper

    What should I name it to? "Can't Launch Sonar 8 after installing IE8"?

    That sounds good. Or even more directly: WARNING: IE8 BREAKS SONAR - DO NOT INSTALL


    I installed IE8 just earlier today and it didn't breal Sonar 5 or Reaper 3.
    #23
    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 19:48:56 (permalink)

    ORIGINAL: joakes

    Donletmedown :
    You corrupted either registry entry or the .exe file. Maybe a simple re-install of 8.3+ would have worked ?


    Ditching the ilok is not an option for me. Also, I mentioned in the first post that I reinstalled uninstalled my audio drivers and Sonar, then reinstalled both. All is good now, as long as I don't install IE8. I've used all of the same stuff successfully on a different system, but the new IE8 obviously had newer content than my old version because I saw lots of options I never noticed before.

    Anyway, I'm going to stick with IE6 for now.
    #24
    mudgel
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 20:49:58 (permalink)
    I have a dual boot laptop with XP pro SP2 + Vista 32.
    I have a Dual boot DAW WIN XP pro SP2 & VISTA ultimate x64 (SP2b) all run IE8 and all the latest updates along with SONAR 8.3.1 in both 32 and 64 bit where I can.
    That's 4 systems on 2 different PCS all running well.

    Mike V. (MUDGEL)

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    #25
    dontletmedrown
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 20:57:20 (permalink)
    ORIGINAL: mudgel

    I have a dual boot laptop with XP pro SP2 + Vista 32.
    I have a Dual boot DAW WIN XP pro SP2 & VISTA ultimate x64 (SP2b) all run IE8 and all the latest updates along with SONAR 8.3.1 in both 32 and 64 bit where I can.
    That's 4 systems on 2 different PCS all running well.



    Yep. I had it working too on my other system, but now it's a no go.
    post edited by dontletmedrown - 2009/05/31 21:07:42
    #26
    RTGraham
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 22:08:21 (permalink)
    Hi Dave -

    I had an unusual problem last week that I think might be related. The problem I experienced isn't exactly the same as yours - and I'm still running SONAR 6.2.1 - but I smell some similarities. I'll detail what I saw, in case it triggers any useful thoughts.

    My studio machine is *only* a studio machine, and does no games, internet, word processing, email, etc... it's just SONAR and other audio applications. The network ports are disabled, and it only has online capabilities when I plug in a USB wifi adapter to do software and OS updates. About a week or so ago I put the machine online and did a Windows Update and Microsoft Update, as well as some Line 6 and RME updates. After updating, everything *seemed* to be working properly - until I tried to open a project with Waves plugins in it. SONAR got stuck in the middle of the file opening process, and never unhung.

    The bigger problem was that after this happened, SONAR would not open at all. It seemed like the VST scanner was trying to scan plugins at startup, and would just hang there. Interestingly, POD Farm also started taking an extremely long time to open.

    While I suspected iLok, a reinstall of the iLok drivers didn't help. Fortunately, I was due for an update from Waves (Studio Classics) 5.9.7 to 6 - I had been putting off the update until I had some downtime, but this issue forced my hand. I installed version 6, installed the latest iLok drivers from their site, and was back in business. HOWEVER - even though SONAR now runs and Waves plugins are functional, I can no longer open a file from SONAR's opening screen or from the recent file list. Manually opening a SONAR project with Ctrl-O or the Open icon is usually fine; using the welcome assistant's file open features usually hangs the program.

    Hopefully some future combination of Microsoft, Waves and Pace updates will restore full functionality. In the meantime, I just have to remember to open files with Ctrl-O.

    ~~~~~~~~~~
    Russell T. Graham
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    #27
    rodreb
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    RE: URGENT: Cannot launch Sonar 8 2009/05/31 22:28:46 (permalink)
    Running Sonar 8.31, XP Pro 32 bit, SP2, Media Player 11, WDM (NOT ASIO) and IE8.....No problems whatsoever.



    ROD

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    #28
    simpleman
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    RE: Newest IE8 Install breaks Sonar 8? 2009/05/31 23:17:18 (permalink)
    No problems with me. Vista 32. Tascam FW-1884 with asio. Sonar 8PE. Updated to IE 8 a month now.
    I plan to do the SP2 in a few days.
    #29
    dontletmedrown
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    RE: Newest IE8 Install breaks Sonar 8? 2009/05/31 23:51:30 (permalink)
    Yep, I know this doesn't happen on everyone's system, the point is that it does happen on MINE. Anyone got any ideas on how to solve it? If not I have no problem sticking with IE6 on this system. I won't be on the net much with this setup.
    #30
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