A fatal error has occured

Could some one please help with this ?


A fatal error has occured

Module C:\Program Files\Cakewalk\Shared DXI\Groove Player\Groove Player.dll

A crash dump error has been created here ........

Here is a link to a screen print of the error

http://www.flickr.com/pho..9005534@N02/4840270309/

Ive been working on a blank session this morning and i keep geting this crash dump error and haveing to reboot! I have no Idea how to sort the problem.

My computer is an I7-930 12gb, ocz gold, Gigabite X58A UD5 Motherboard. OS win 7X64
Sonar producer 8.5 with all the new upgrades

I was recording guitar all day yesterday with no problems at all but to day I have a piano part in the new track useing true piano> I also installed aplitube to use although i am not useing it yet i am useing pod farm

The only thing that is in the session is one guitar and one piano

I am very new to sonar and have only been useing it for a few days now But I cant useint like this when the error apears my speekers have really loud fuzz in them and i cant risk damageing them

Thanks for all help Fingers crossed i can get this fixed

Norrie

If you do a google search for the C0000005 error you will get a lot of info on it. 

One thing I found:

A C00000005 error is the old Windows "General Protection Fault".  It is a fatal error that could be caused by many things.

- Could be memory
- A faulty printer driver (older HP drives are know to cause this)
- A network card
- Your own programming could have:
- memory leaks
- Improper Garbage Collection (dangling objects)
- etc.

This is a very common error condition, usually the result of a programming bug, and as such can have many, many causes. It usually means a program has attempted to reference memory but did not specify a valid address (usually because of a null pointer). Refusing access to illegal memory locations lets Windows protect itself from errant programs, assuring that it's the application that crashes and not Windows.

Open a support request with CW and send them your minidump. They will be able to determine the exact conditions when the access violation was raised. That could lead them to a bug fix in the groove player, if it turns out to be a bug in that module, or they might identify another plugin as the culprit.

(This is probably completely irrelevant, but I did see True Pianos crash SONAR once - embarrassingly during a live product demo by CW.)

No you're not screwed for recording. Can you play both instruments at once? Probably not. Do you have players for each instrument playing at the same time? Some plugins don't get along. True pianos is one of them. The problem as I have observed it is that some plugins ask for the same memory address's when working- installed and this causes a crash. Or the same processer scheduling-memory address. So, record the parts seperately using only one plugin at a time on the project. It's the biggest "grey" area of this art right now.
 

What is your audio interface? Do you have the latest driver for it?

Its possible that GroovePlayer is not compatible with Windows 7 x64. Does it crash on any other softsynths?