x1 patch just applied , still crash on close project

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keith
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Re:x1 patch just applied , still crash on close project 2011/04/10 10:31:53 (permalink)
The error dialog reference a minidump file... make sure you send that to Cake in a problem report, as Noel requested.
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bvideo
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Re:x1 patch just applied , still crash on close project 2011/04/10 15:10:59 (permalink)
I also noticed a crazy thing that didn't happened before : if i record let's say vocals on a looped part (4 bars) if a word goes from the end of the 4th bar to the begining of the 1st bar , it get split but not sample accurate ...this mean it have a cut !! if you paste it at the end of the 4 bars ....the audio clip are not cut well !!

So i checked all the audio clips and nothing is right to the grid ...if i bounce a track beging from the 5 bars (midi) the audio start at 4:04:120 .....

This has been happening ever since I owned Sonar and is not new to X1. It is a loop-recording bug when using ASIO. Each clip is cut short of the end by the amount of the ASIO latency.

Recovery: find the audio file that contains the recording; all the clips are in that one file. Bring that file into a track and slice it any way you want to. All the data is there, no gaps at the loop points.

Bill B.
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Re:x1 patch just applied , still crash on close project 2011/04/10 15:33:38 (permalink)
Zo .. I feel for you... Like Noel Said Send CW your most recent Dump File with your system info.. What ever you don't go fixing what not broke.. If your computers been running fine , then you no its not that. Very seldom will it be your hardware. Updates perhaps .. Conflict with other versions I dunno..  My issues as you been following were do to the way I use sonar Compare to others , Some people may never groove clip a loop nor some may never record a live instrument.. 
 The Best Advice is send the dump file over and contact CW as to the results.. 

 If you decide to re-install which I have done, with no luck on my end, But maybe it will help you out.. These were the instructions on how to do a clean install...   Personally I would wait till you get a response from CW before doing anything.. Good Luck Bro...

1) Completely un-install SONAR from your computer. This is normally done from Start | Programs | Cakewalk. This will not remove any of your project files or audio data.    

2) Next you will want to open the Run Command  
   
a) In Windows XP this can be done by going to Start | Run   
 b) In Windows Vista and 7 this can be done by holding down the ‘windows’ key and pressing ‘r’    

3) At the prompt type regedit and click OK.   

 ***Backup your Registry before making edits - you do this by clicking the File menu, Export Registry File.   
  
4) Now delete the following Registry keys:   
 HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR Producer\X1 
 HKEY_LOCAL_MACHINE\Software\Cakewalk Music Software\SONAR Producer\X1    

*Please note that this will remove any effects presets and key bindings you may have made in Cakewalk. You can back these up separately if you like, using Options|Key Bindings, Tools|SONAR Plug-in Manager, and Options|Colors. Hit F1 in these views for detailed instructions on how to do this.   

 5) Open the 'Run' command again.   6) Copy and paste the following into the prompt:   %appdata%\Cakewalk   

7) This will open your Cakewalk Application Data folder, right-click on the SONAR folder and choose rename.   

 8) Rename this folder SONAR X1 Backup.  

  9) Open the 'Run' command again and type msconfig Click OK and then click on the Startup tab at the upper right of the window that opens.  

  10) Uncheck all items listed, click OK, then restart your computer. You can always recheck those items again at a later time.  

  11) Then reinstall SONAR. Make sure to have any virus scanners disabled on installation. It is not required or recommended to turn off any windows services.   


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#33
Zo
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Re:x1 patch just applied , still crash on close project 2011/04/10 18:17:16 (permalink)
thks for the infos guyz (also for tha audio in the folder ....) 

Will send the mnidump to cake but i have a douzen !!!

Also i experienced a audio being bypassed like i had one time with the duende .....after a fast bounce ...so this is telling me about delay compensation issue ...

I'm really frutrated because i do think this the best daw here !! and i have plenty of them for free , not even installed !!
I'm making my best to propose this daw as a real alternative and the student are more than conviced ...so please cakewalk , as you alwayz do , go deep in this baby and let us have fun for anotha decade !

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#34
Zo
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Re:x1 patch just applied , still crash on close project 2011/04/10 20:10:31 (permalink)
report sent Noel 

CWBRN - 4413


sent one dump but i had several but not after the patch , just the x1b so i sent the last one.....

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#35
Noel Borthwick [Cakewalk]
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Re:x1 patch just applied , still crash on close project 2011/04/11 13:34:56 (permalink)
Thank you. I looked at the crash dump. The dump you sent has nothing to do with your drivers or Windows system state in any way.

Here are some details that might help get to the bottom of it but the crash is not in SONAR X1 itself:
The crash occurs when trying to release the EchoBoy plugin in your project. The plugin crashes when you close the document and SONAR issues an effClose to the plugin to tell it to close.
The stack below shows that the crash occured inside the EchoBoy plugin itself which is something we have no way of investigating.
Something else in the stack that may be of interest is that EchoBoy appears to be wrapped in a new DLL by Automap. You can see this below in the list of loaded modules:
"EFFETS\SoundToys\SoundToys\EchoBoy (Automap).dll"
I suspect it is something in this wrapping process that is the cause of this crash. Can you disable automap and see if your problem goes away?
If not I suggest passing on this issue to the plugin vendor for further analysis. The same dump file you sent us can be forwarded to them. You can also make sure that you are running the most recent versions of this plugin as well as the automap software.
 
=================================================
MODULE_NAME: EchoBoy
FAULTING_MODULE: 772c0000 ntdll
DEBUG_FLR_IMAGE_TIMESTAMP:  4bc34dfa
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1:  00000000
EXCEPTION_PARAMETER2:  2dfbb85f
READ_ADDRESS:  2dfbb85f
FOLLOWUP_IP:
EchoBoy+123561
2b673561 ??              ???
FAULTING_THREAD:  00000c40
BUGCHECK_STR:  APPLICATION_FAULT_INVALID_POINTER_READ_WRONG_SYMBOLS
PRIMARY_PROBLEM_CLASS:  INVALID_POINTER_READ
DEFAULT_BUCKET_ID:  INVALID_POINTER_READ
LAST_CONTROL_TRANSFER:  from 7576f1ac to 77311f70
STACK_TEXT: 
WARNING: Stack unwind information not available. Following frames may be wrong.
0012f128 7576f1ac 2b200000 00000000 2dfbb860 ntdll+0x51f70
0012f13c 2b673561 2b200000 00000000 2dfbb860 kernel32+0x4f1ac
0012f17c 2b5c388c 2dfbb860 2b2088a0 2b5b0add EchoBoy+0x123561
0012f198 2b5c1f17 b01c2337 0012f294 2b2088a0 EchoBoy+0x7388c
0012f248 2b5c4aff 2b2088a0 0012f2e0 2b5b5ee3 EchoBoy+0x71f17
0012f254 2b5b5ee3 00000001 b01c239f 000001a2 EchoBoy+0x74aff
0012f2e0 2b5b56ad b01c2383 2b2085b8 0012f30c EchoBoy+0x65ee3
0012f2fc 2b64deed b01c2267 2b2085b8 0012f340 EchoBoy+0x656ad
0012f318 2b64c475 b01c2233 2dea29e0 2b248fc8 EchoBoy+0xfdeed
0012f34c 2b604f2d b01c2217 2b2085b8 0012f3dc EchoBoy+0xfc475
0012f368 2b60518f 2b2085b8 0012f3a8 2b5ae5e9 EchoBoy+0xb4f2d
0012f374 2b5ae5e9 00000001 2b6060b0 2debd190 EchoBoy+0xb518f
0012f3a8 2b5ae0a2 b01c2297 00000000 ffffffe8 EchoBoy+0x5e5e9
0012f3e8 2b5b013f 2b2484f8 0012f410 2b602249 EchoBoy+0x5e0a2
0012f3f4 2b602249 00000001 00000048 2b2484f8 EchoBoy+0x6013f
0012f410 1b785def 2b248518 00000001 00000000 EchoBoy+0xb2249
0012f440 1b785945 00000001 00000000 00000000 EchoBoy__Automap_+0x15def
0012f460 00bba9f4 1b812b4c 00000001 00000000 EchoBoy__Automap_+0x15945
0012f464 1b812b4c 00000001 00000000 00000000 SONARPDR+0x7ba9f4
0012f468 00000000 00000000 00000000 00000000 0x1b812b4c
STACK_COMMAND:  ~0s; .ecxr ; kb
SYMBOL_STACK_INDEX:  2
SYMBOL_NAME:  EchoBoy+123561
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  EchoBoy.dll
BUCKET_ID:  WRONG_SYMBOLS
FAILURE_BUCKET_ID:  INVALID_POINTER_READ_c0000005_EchoBoy.dll!Unknown
WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/SONARPDR_exe/18_0_2_244/4d94c863/ntdll_dll/6_1_7600_16385/4a5bdadb/c0000005/00051f70.htm?Retriage=1
Followup: MachineOwner
===========================================================
0:000> lmvm echo*
start    end        module name
1b770000 1b79f000   EchoBoy__Automap_ T (no symbols)          
    Loaded symbol image file: EchoBoy (Automap).dll
    Image path: d:\EFFETS\SoundToys\SoundToys\EchoBoy (Automap).dll
    Image name: EchoBoy (Automap).dll
    Timestamp:        Thu Oct 08 07:33:00 2009 (4ACDCDEC)
    CheckSum:         00000000
    ImageSize:        0002F000
    File version:     3.3.128.0
    Product version:  3.3.128.0
    File flags:       0 (Mask 0)
    File OS:          4 Unknown Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
2b550000 2cc29000   EchoBoy  T (no symbols)          
    Loaded symbol image file: EchoBoy.dll
    Image path: D:\EFFETS\SoundToys\SoundToys\EchoBoy.dll
    Image name: EchoBoy.dll
    Timestamp:        Mon Apr 12 12:44:42 2010 (4BC34DFA)
    CheckSum:         01981A27
    ImageSize:        016D9000
    File version:     4.0.2.0
    Product version:  4.0.2.0
    File flags:       20 (Mask 3F) Special
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 
Relevant loaded modules:
=======================
'CWBRN4413.dmp': Loaded '*C:\Program Files\Novation\Automap\SonarAutomapClient.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*C:\Program Files\Novation\Automap\AutomapClient.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*d:\EFFETS\SoundToys\SoundToys\EchoBoy (Automap).dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*D:\EFFETS\SoundToys\SoundToys\EchoBoy.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*d:\EFFETS\SoundToys\SoundToys\Decapitator (Automap).dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*D:\EFFETS\SoundToys\SoundToys\Decapitator.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*d:\EFFETS\Waves\Waves VST\Dorrough Stereo.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*D:\EFFETS\Waves\Waveshells\WaveShell-VST 7.1.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*D:\EFFETS\Waves\Plug-Ins\WavesLib 7.1.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*D:\EFFETS\Waves\Plug-Ins\Dorrough.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*d:\EFFETS\Waves\Waves VST\Dorrough Mono.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*d:\EFFETS\Image Line\Wave Candy\IL Wave Candy.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*C:\Program Files\Image-Line\Shared\dsp_ipp.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*d:\EFFETS\Seven Phase spectrum Analyser\Spectrum Analyzer.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*d:\EFFETS\IK Multimedia\ARC System\ARC.dll', No matching binary found.
'CWBRN4413.dmp': Loaded '*D:\EFFETS\IK Multimedia\ARC System\ARC.vpa', No matching binary found.
'CWBRN4413.dmp': Loaded '*C:\Program Files\Image-Line\Shared\elastique.dll', No matching binary found.
post edited by Noel Borthwick [Cakewalk] - 2011/04/11 13:36:30

Noel Borthwick
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#36
Zo
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Re:x1 patch just applied , still crash on close project 2011/04/11 13:41:20 (permalink)
Thks  !!!

basically yep i noticed that some was going wrong in the plugin area ...especially on the plugins compenssation...but had the crash on blank project and echoboy was bypassed if i remeber ....in fact i have plugins set on buses and bypassed on my default template ......will try to use the un wrapped version ..thks for being  that fast , if i have a crash without echoboy ...will send ....

I alsor remeber having issue with decapitor if i remeber ....

i had the soundtoyz as NFR ..but if you know some good equivalent for echo ...i take it ...i just simply love echoboy

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#37
Zo
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Re:x1 patch just applied , still crash on close project 2011/04/11 13:43:28 (permalink)
oh yeah worked hard yesturday evening without a single crash and echoboy and soundtoys where used .....bizarre !!

I'm gonna send you some otha (2) minidump of x1 pre patch and tell me if you can if it's plugins related ....

danke, thks, gracias , merci ......

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#38
Noel Borthwick [Cakewalk]
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Re:x1 patch just applied , still crash on close project 2011/04/11 13:45:24 (permalink)
Look at the crash window and the minidump location. That will normally tell you if the crash is in a plugin or SONAR. The crash window will typically list the plugin name. If the minidump is in the plugin subfolder its a plugin crash.

Noel Borthwick
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#39
Zo
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Re:x1 patch just applied , still crash on close project 2011/04/11 13:53:32 (permalink)
Do you have infos of when it crashes after a change buffer size in the preferences panel ....is it plugin related also ?

gonna try changing the buffers and stress it a little without plugins just to see ...
post edited by Zo - 2011/04/11 13:54:33

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#40
Zo
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Re:x1 patch just applied , still crash on close project 2011/04/11 13:56:27 (permalink)
No it's not in the plugin folder , and by the wya this one either , but it should !

when you talk about the crash window s, it's the pop up one , or is there a way to open those kinda files ?

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#41
Noel Borthwick [Cakewalk]
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Re:x1 patch just applied , still crash on close project 2011/04/11 14:05:49 (permalink)
Its impossible to say if its the same crash. You should submit all minidumps for each scenario that you get a crash.
The window im referring to is the window that is displayed by SONAR after you get a crash. Normally when it crashes in a plugin you will see the plugin name listed in most cases.

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#42
Zo
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Re:x1 patch just applied , still crash on close project 2011/04/11 17:32:38 (permalink)
problem reporter number 4417 ...if you guyz can check it ;)

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#43
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