g_randybrown
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 13:09:02
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trimph1
When someone has EXACTLY the SAME platform and they have issues and you do not...attribute this to PURE LUCK....
surely you jest...luck? really?
G. Randy Brown Windows 10, 64 bit, PlatinumIntel Core i7-3770S Asus P8Z77-V LK mobo 4X8GB Corsair XMS3 memory 500 GB Crucial BX100 SSD (OS)two WD Black 1 TB HDDSAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 Presonus AudioBox 22VSLyoutube.com/crystalclearnm
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g_randybrown
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 13:11:28
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Kroneborge
Making a Sonar version where we can't find anything and you have to use the manual all the time has to be a bug.
IE, going from user friendly, to unfriendly = bug.
okay so surely this is a joke?
G. Randy Brown Windows 10, 64 bit, PlatinumIntel Core i7-3770S Asus P8Z77-V LK mobo 4X8GB Corsair XMS3 memory 500 GB Crucial BX100 SSD (OS)two WD Black 1 TB HDDSAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 Presonus AudioBox 22VSLyoutube.com/crystalclearnm
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chuckebaby
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 13:21:09
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to be hinest what i thought were bugs was my off line manual.i downloaded my version of sonar x1 essential from the cake walk store.in my manual it has prefix's for "only for studio and producer eddtion"..that more than anything threw me off,cause most of the features im missing are labeled as being in the essential version.so as i vigirously looked for these features it wasnt till i went on forums and the cakewalk site to learn these features are not included in essential..wish the manual was a little updated.but for the most part the manual is critical for learning most solutions
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g_randybrown
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 13:22:54
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Well I guess I'm one of the lucky ones because other than some bumps I hit not related to Sonar I'm digging it. For those that say they have the "same exact platform" as others and attribute the others as having just "dumb luck"...when you say "exact" do you mean exact software installed too. I ask because before installing X1 I decided to do a fresh install of Win 7 then downloaded/installed the whole 20GB plus of X1 ...just curious if there are unknown factors that could be due to stuff that accumulates over time. As you all probably know, I ain't no computer dude but just wondering if a fresh install of the OS might make a difference. EDIT: I might also add that our band uses X1 on a 5 year old laptop for live gigs. My wife uses True Pianos and I use Session Drummer 3. On 8.31 we couldn't even use True Pianos (too much CPU usage and got occasional pops) much less Session Drummer 2. If I come off as a fanboi sometimes it's because I am indeed blown away by the improvements.
post edited by g_randybrown - 2011/01/20 13:50:55
G. Randy Brown Windows 10, 64 bit, PlatinumIntel Core i7-3770S Asus P8Z77-V LK mobo 4X8GB Corsair XMS3 memory 500 GB Crucial BX100 SSD (OS)two WD Black 1 TB HDDSAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 Presonus AudioBox 22VSLyoutube.com/crystalclearnm
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Splat 
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 13:32:09
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All software has bugs and you generally learn to live with them. I'm pretty experienced with software development but not exactly with Cakewalk/Sonar. What I do know is that these things can help:
a) Regular service releases
b) An open bug tracker or knowledge base (e.g. Microsoft technet) that admits "known issues".
When I installed the software I saw a README file which stated known problems which was excellent. However does Cakewalk have a realtime online bugtracker for known issues? (And please don't refer me to these forums :). It's perfect for instance when people post about an already known problem, you simply give them a hyperlink to a knowledge base article stating it's a known outstanding issue (or a bug tracker). Anyway it's a great way to keep a company focused on bugtracking, whilst at the same time keeping an understanding community happy. People are happy to wait for issues to be fixed providing they know it will be fixed (everybody should know software development can take a long time, and resources are often limited)... the thing is here is to be open.
I do not have an opinion on how Cakewalk handles this so far (I'm too new here).
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brundlefly
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 18:14:53
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However does Cakewalk have a realtime online bugtracker for known issues? This is as good as it gets: http://cakewalk.com/Support/ProblemReporter/ Unfortunately, you can only see the bugs you've reported yourself, unless you have the report number and e-mail address of another filer.
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Crg
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 18:32:33
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As you all probably know, I ain't no computer dude but just wondering if a fresh install of the OS might make a difference. I am 98.7654321% sure a fresh install is a good idea.
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g_randybrown
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 20:36:33
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Crg
As you all probably know, I ain't no computer dude but just wondering if a fresh install of the OS might make a difference.
I am 98.7654321% sure a fresh install is a good idea.
Hey really??!!! That's 2 potential helpful suggestions I've made in less than 3 months...woo-hoo!!! Thanks Craig...alright you guys need to try a fresh install!
G. Randy Brown Windows 10, 64 bit, PlatinumIntel Core i7-3770S Asus P8Z77-V LK mobo 4X8GB Corsair XMS3 memory 500 GB Crucial BX100 SSD (OS)two WD Black 1 TB HDDSAPPHIRE DUAL-X 100314-4L Radeon HD 6970 2GB 256-Bit GDDR5 Presonus AudioBox 22VSLyoutube.com/crystalclearnm
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gtgarner
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Re:Be honest about your Sonar X1 "bugs"
2011/01/20 23:43:36
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Now this is a real Cakewalk/Sonar thread. I hope this is a sign of things getting back to the way they used to be. This feels good. Users helping users.
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ba_midi
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Re:Be honest about your Sonar X1 "bugs"
2011/01/21 00:21:36
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gtgarner
Now this is a real Cakewalk/Sonar thread. I hope this is a sign of things getting back to the way they used to be. This feels good. Users helping users.
+10
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Scott Lee
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Re:Be honest about your Sonar X1 "bugs"
2011/01/21 03:03:03
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Dale Aston
I have found that the majority of what I first thought were bugs/problems have turned out to be me not knowing how the program works. I've been around Cakewalk since the beginning and this version is almost a complete paradigm shift.
True, there ARE flaws in the code however most of my problem reports have not panned out to be real bugs.
I can chalk up mine to around 75% = user ignorance. What about you?
Hmm, you must be kidding? Anyways, check out my YouTube page if you want to see just a few of the confirmed bugs I have submitted in the last few months that hopefully will be fixed in the next few versions here : http://www.youtube.com/user/Dezacrator?feature=mhum Software can seem okay to some depending on how they use and interface with it. Hardware also plays a huge role in defining stability. A picture says a thousand words, a YouTube video can speak for itself. Best,
post edited by Scott Lee - 2011/01/21 03:07:42
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Splat
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Re:Be honest about your Sonar X1 "bugs"
2011/01/21 07:58:51
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brundlefly
However does Cakewalk have a realtime online bugtracker for known issues?
This is as good as it gets:
http://cakewalk.com/Support/ProblemReporter/
Unfortunately, you can only see the bugs you've reported yourself, unless you have the report number and e-mail address of another filer.
Improvement required then (in my opinion), Cakewalk should show at the very least a linear list of known and confirmed bugs somewhere in my view (it will also help their support department).... Time to open up.
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Dale Aston
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Re:Be honest about your Sonar X1 "bugs"
2011/01/21 11:37:42
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CakeAlexS
Improvement required then (in my opinion), Cakewalk should show at the very least a linear list of known and confirmed bugs somewhere in my view (it will also help their support department).... Time to open up.
Also, I'd like to see a search feature that would allow searching for your own reports status' or search by keyword.
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Splat
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Re:Be honest about your Sonar X1 "bugs"
2011/01/21 15:20:45
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Dale Aston
CakeAlexS
Improvement required then (in my opinion), Cakewalk should show at the very least a linear list of known and confirmed bugs somewhere in my view (it will also help their support department).... Time to open up.
Also, I'd like to see a search feature that would allow searching for your own reports status' or search by keyword.
Just to be clear - I'm talking about a list of confirmed bugs in Cakewalk. The support help desk front end is a different matter but I do agree with you, I have logged an issue 5 days ago and was returned a CWCS-XXXXX tracking number. I have no idea where I can track this support ticket, as yet I've had no response.
post edited by CakeAlexS - 2011/01/21 15:36:38
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pwal
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Re:Be honest about your Sonar X1 "bugs"
2011/01/22 08:19:59
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so far, i'm seeing occasional gui glitches, and have had 1 bluescreen that blamed my asio driver
fwiw, i'd like to see some info on the next patch, before it's released, i.e.:
what fixes are definitely in
what fixes are being attempted but may not make the final patch
what fixes are definitely not in
just some expectation management... and a public bug tracker (or just for registered users?) would help, if only that the same bug wouldn;t be repeatedly reported... cetainly, if this were custom made software, rather than consumer, the client would definitely be getting more info than us...
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mudgel
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Re:Be honest about your Sonar X1 "bugs"
2011/01/22 08:40:09
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All the updates that I've ever seen come from Cakewalk have always been accompanied by a readme file which lists the issues dealt with in that update and known issues that still exist.
The definition for "exist" is of course at Cakewalk's discretion as if they can't replicate an issue for all intents and purposes it doesn't exist.
aA to X1, too many problems to make it usable for me. Lets hope X1b is a magic bullet.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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pwal
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Re:Be honest about your Sonar X1 "bugs"
2011/01/22 08:46:06
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"exist" has to mean replicable by them, otherwise they've no way of fixing it... i know the releases have a fix list, it'd just be nice to have the info in advance...
post edited by pwal - 2011/01/22 09:55:22
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FastBikerBoy
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Re:Be honest about your Sonar X1 "bugs"
2011/01/22 09:48:12
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That's a lot of the trouble - when is a 'bug' a 'bug'? That's not such a silly question if you think about it.
If it can't be replicated by CW on a similar system is it a bug? A bug for me/you? Or something not quite right with my/your system? Before anyone jumps in on me I'm not talking about consistently reproducible on every system bugs. Only the ones that some get, some don't type 'bugs'.
A couple of examples spring to mind. First the split 'bug' that some have mentioned. Split works for me every time, never failed once. If it's the same for CW how do they fix it? They can't fix what isn't broken (as far as they are concerned)
I've also had one where opening the console, opens a new project. I can't knowingly replicate it but it does happen once in a while. I've reported it but CW said they can't replicate it. I think it's fair to say that's not going to get fixed.
If only it was easy.....
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pwal
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Re:Be honest about your Sonar X1 "bugs"
2011/01/22 09:54:56
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a bug is when the software doesn't behave 'as designed' (not 'as expected') you could always call them "issues" instead 
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FastBikerBoy
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Re:Be honest about your Sonar X1 "bugs"
2011/01/22 09:59:00
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Yes but my point is if it's behaving 'as expected' for some and not others what is it then? ANSWER: A choosy bug!
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pwal
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Re:Be honest about your Sonar X1 "bugs"
2011/01/22 10:06:30
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Splat
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Re:Be honest about your Sonar X1 "bugs"
2011/01/23 15:50:19
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A bug is only a bug when Cakewalk is able to replicate it. Otherwise it's an internal support issue. When confirmed as a bug (and confirmed that the issue isn't "by design") they should publically list it within a known list of bugs.
A good start would be to have a live version of that readme file on a web page somewhere.
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Jekyll Vance
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Re:Be honest about your Sonar X1 "bugs"
2011/02/03 12:35:08
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I'm planning to write a big review of bugs and post it on this forum. Coming soon...
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submarin
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Re:Be honest about your Sonar X1 "bugs"
2011/02/03 12:56:10
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I´ll be very honest,
just finished one project, a showproduction which is mostly what I do and started another today,
Sonar gave me so much headaches that I went to MusicStore today and upgraded my Cubase licence to Version 6.
With all respect, I still think X1 is layoutwise the best DAW out there, but under the hood there´s really work to do. I had random crashes, which I don´t mind really, but not being able to export, or having crashes while doing it or listening to the rendered file where all of the sudden kickdrums are missing etc, just don´t work for me, I have to send stuff to my clients and I´m always ****ting my pants if I can do it.
i will wait until CW has a stable reliable version in the market, even 8.5.3 was having issues..
See ya then, hope it works out!
i7 4770, 32 GB Ram, W8.1 64bit, RME Digiface, 3x RME Adi DS, Uad2 Quad, , Sonar Platinum, Cubase 8 pro, Reaper , Ableton Live www.m2-productions.com
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Twigman
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Re:Be honest about your Sonar X1 "bugs"
2011/02/03 13:18:12
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I have to freeze all instances of ReFX Nexus if I wish to use V-Vocal on any audio track or X1 crashes to desktop.
This may happen with other BitBridged 32bit VSTis too.
V-Vocal shows (after bouncing the V-Vocal clip to track ie destructively V-Vocalising a clip) that the clip is muted when it is not.
Opening track folders in track view scrolls the screen up to Track 1
Audiosnap is useless (broken)
All very annoying bugs IMHO
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brundlefly
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Re:Be honest about your Sonar X1 "bugs"
2011/02/03 13:30:59
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Twigman
V-Vocal shows (after bouncing the V-Vocal clip to track ie destructively V-Vocalising a clip) that the clip is muted when it is not.
Opening track folders in track view scrolls the screen up to Track 1
I can't reproduce either of these as described.
Audiosnap is useless (broken) AFAIK only the quantize function of AS is broken. AS has many other features that are working okay (carryover bugs from 8.5 notwithstanding).
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Twigman
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Re:Be honest about your Sonar X1 "bugs"
2011/02/03 13:39:11
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brundlefly
Twigman
Opening track folders in track view scrolls the screen up to Track 1
I can't reproduce either of these as described.
Many others have experienced this behaviour - I posted a thread about it weeks ago and many confirmed the behaviour. My problem report got refered to development so am assuming CW managed to witness this behaviour and it'll be fixed in X1B.. As for AS - yes AS quantise is broken....but as that is ( for me) its primary function it makes it next to useless. The muted V-Vocalised post edit clip thing does appear to be unique to me and I can't reproduce consistently in every project
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Jim Roseberry
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Re:Be honest about your Sonar X1 "bugs"
2011/02/03 14:14:58
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When someone has EXACTLY the SAME platform and they have issues and you do not...attribute this to PURE LUCK.... FWIW, There is no voodoo involved...  If you examine closely, you'll find the differences.
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Sijel
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Re:Be honest about your Sonar X1 "bugs"
2011/02/03 15:02:51
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+1
Unless you are using identical hardware (down to the board & component level.. and that's very rare to do) and an image of a loadset, you will see significant differences.
Microsoft Surface Book w/ Surface dock, dual 24-inch HD displays,
Sonar Platinum, THD 4, GuitarRig, Amplitube, (Kontakt4), Garritan PO, Trillian Bass 1.3, Roland Octa-Capture, Waves Gold & various Waves, PSP and T-Racks plugins.KRK Rokit6, Lefty Guitars & Bass, racks/pedals galore and many other fun things.
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gtgarner
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Re:Be honest about your Sonar X1 "bugs"
2011/02/03 16:26:18
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Twigman
I have to freeze all instances of ReFX Nexus if I wish to use V-Vocal on any audio track or X1 crashes to desktop.
This may happen with other BitBridged 32bit VSTis too.
V-Vocal shows (after bouncing the V-Vocal clip to track ie destructively V-Vocalising a clip) that the clip is muted when it is not.
Opening track folders in track view scrolls the screen up to Track 1
Audiosnap is useless (broken)
All very annoying bugs IMHO
I used audiosnap yesterday. I didn't use the quantize function, but it worked for me.
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