TomFerraro
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Re: CW Apology needed...
2011/02/27 21:25:52
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I use Sonar to make money, and with 10-15 crashes a day and thats 30% better than before,
djjhart@aol.com
lol
I am sorry....I am too Negative.. You really have no Idea the aggravation I been going through.
I use Sonar to make money, and with 10-15 crashes a day and thats 30% better than before, Just cause I switched soundcards .
This is my last Rant ...I promise <<.
Again I'm sorry for my negativeness.. Last post I promise...
If you're using technology to "make money", don't adopt new until you've had time to vet it out. Blaming CW any potential impact on your "business" is not fair. Go back to 8.5 if you're not satisfied with X1.
post edited by TomFerraro - 2011/02/27 21:26:54
SONAR X1- Producer, Komplete 7, V-Studio-100, i7-950
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...wicked
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Re: CW Apology needed...
2011/02/27 21:47:05
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Corling
Roland's CEO is Asian and probably does not speak English. So his apology would not be meaningful to you.
Roland is angry that Cakewalk is not an industry standard like ProTools and is willing to do anything to crack that nut.
hhahaha, maybe he could apologize in song. The second statement, I don't think that holds up for various reasons. But generally speaking I don't think the X1 shift is an "industry standard" making move. If anything they're going for the new-to-music-making crowd.
=========== The Fog People =========== Intel i7-4790 16GB RAM ASUS Z97 Roland OctaCapture Win10/64 SONAR Platinum 64-bit billions VSTs, some of which work
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ba_midi
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Re: CW Apology needed...
2011/02/27 21:48:50
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SteveStrummerUK
ba_midi
It would be interesting to know how they define "successful" in this context? Units shifted? Income? Customer satisfaction
Same questions I thought ;)
Selling 1 more copy would also fit "most successful" in that regard, right? ;)
That really would 'change everything' Billy 
Haha~! So much has changed that nothing is left to change :O
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trimph1
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Re: CW Apology needed...
2011/02/27 22:09:30
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Wait a minute. How is it CW's fault for your not doing your own due diligence in seeing whether it was going to work to begin with? Look, I know that it goes poof a fair bit..even here it does, on occasion. But I am not going to kvetch at CW about giving out apologies left and right... I might have just gone back to 853 and left it at that until the bugs have been ...mostly...gotten rid of.. 
The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate. Bushpianos
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stratman70
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Re: CW Apology needed...
2011/02/27 22:17:27
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Supercomposer
Don´t worry. You wil all be able to pay again in October for the next buggy re-incarnation, X2. So with good luck there will be a 3 months timeframe with a more or less usable X1c
Why do you feel the need to bother the users? You are not bothering CW-you are bothering and annoying regular old musicians. Get a life and leave already.
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Thugonyx@aol.com
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Re: CW Apology needed...
2011/02/27 22:44:02
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You mean an apology something like this? Dear ( Ableton) Cakewalk users, Some of you have experienced and reported problems with ( Live 8) X1 several months ago for the past three months that we have still failed to fix. This is both painful and necessary for us to discuss. We owe you sincere apologies, as well as an explanation and outlook for the future.
(Ableton) Cakewalk values quality over innovation. Our engineers will stop whatever they are doing to fix a bug when they become aware of it. They must, however, rely on a process that prepares the incoming information and funnels it to them appropriately. Establishing and maintaining this process is the responsibility of management -- particularly us, ( Bernd and Gerhard) Roland execs and the Bakers -- and this is where things have gone wrong while we let our attention divert to ambitious new projects. Our apologies also extend to both the ( Ableton) X1 developers and tech support colleagues because they want to be proud of software and service that users love. We have now decided to: - suspend all development towards new features while the whole team joins forces to address the current issues. This effort is open ended and will result in a(
free Live 8 update) X1b and X2 update; - make process changes to prevent similar situations from happening in the future.
We hope this plan finds your understanding and agreement. We'd like to wish you a very happy holiday season and a wonderful 2010! Happy Easter...2011!!!!!! Gerhard Behles, CEO
Bernd Roggendorf, CTO
Cakewalk, The Bakers, TwelveTones Roland ...and anyone who ever answered the Tech and Sales Phones for any angry Sonarians up in here!!!!
post edited by Thugonyx@aol.com - 2011/02/27 22:47:25
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trimph1
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Re: CW Apology needed...
2011/02/27 23:22:46
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stratman70
Supercomposer
Don´t worry. You wil all be able to pay again in October for the next buggy re-incarnation, X2. So with good luck there will be a 3 months timeframe with a more or less usable X1c
fixed.... Maybe he wears his heart on his sleeve?
post edited by trimph1 - 2011/02/27 23:52:58
The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate. Bushpianos
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Bub 
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Re: CW Apology needed...
2011/02/27 23:29:30
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Thanks trimph1.
post edited by Bub - 2011/02/28 00:10:52
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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trimph1
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Re:CW Apology needed...
2011/02/27 23:57:26
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daveny5
Man I would love to see a list of system specs for all those not having ANY problems with X1. I'd love to know the breakdown, Vista/Win 7 32/64, graphics cards... the whole nine yards. At least then we might be able to determine the "ideal" system.
Read my specs. I'm not having any major problems. I'm certainly not crashing all the time. I would love to know how many people that are "crashing all the time" are using computers with AMD CPUs.
If you check out Supercomposers own sig out..he's using a 16 core Xeon processer...
The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate. Bushpianos
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daveny5
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Re:CW Apology needed...
2011/02/28 00:04:00
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If you check out Supercomposers own sig out..he's using a 16 core Xeon processer... That's a processor designed for servers. Is he running a server operating system too?
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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Bub
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Re:CW Apology needed...
2011/02/28 00:12:59
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I saw someone mention the other day they were running Windows Server 2008. Don't remember who though.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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rbowser
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Re: CW Apology needed...
2011/02/28 00:22:14
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Yes, that would be very nice if the company could say, "Sorry folks, we made a mistake. Please hold on, we'll be back with a real version as soon as we can get it together. We were forced to put this out even though we knew it was no more than a sketched in Beta."--but obviously that can't happen. Everything is riding on Sonar X1 being DAW 2--!!! The Wonder Program Of The Ages!! - It would mean complete financial disaster to admit that X1 was rushed, half-baked, botched etc etc.
Not even sure if I should be contributing to yet another thread that expresses the same mantra of how short of the mark X1 comes. Many of us know that the program isn't up to snuff-we know we know--we await the fixes. There's really nothing more than can be said.
And to post yet more negative threads just invites the fans of X1 to snap back indignantly. It's not worth the ill-will it generates, even when complaints are expressed with all sincerity.
Randy B.
Sonar X3e Studio Roland A-800 MIDI keyboard controller Alesis i|O2 interface Gigabyte Technology-AMD Phenom II @ 3 GHz 8 Gb RAM 6 Core Windows 7 Home Premium x64 with dual monitors
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trimph1
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Re:CW Apology needed...
2011/02/28 00:24:00
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Bub
I saw someone mention the other day they were running Windows Server 2008. Don't remember who though.
I don't think it was him either...as far as him using it as a server...I'm thinking that he does use his for just music..he uses a LOT of Soft Synths and sampler/romplers and such on his...+ a large number of tracks...
The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate. Bushpianos
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HumbleNoise
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Re: CW Apology needed...
2011/02/28 00:28:34
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Funny thing Randy,
I've read and been a part of a lot of these threads and I don't remember any fans of X1, of which I happen to be one, "snapping back indignantly." I do remember different users expressing different viewpoints, but perhaps we're reading different threads.
Humbly Yours Larry Sonar X2 x64 MAudio 2496 Yamaha MG 12/4 Roland XV-88 Intel MB with Q6600 and 4 GB Ram NVidia 9800 GTX Windows 7 x64 Home Premium
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rbowser
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Re: CW Apology needed...
2011/02/28 00:33:19
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HumbleNoise
Funny thing Randy,
I've read and been a part of a lot of these threads and I don't remember any fans of X1, of which I happen to be one, "snapping back indignantly." I do remember different users expressing different viewpoints, but perhaps we're reading different threads.
Hi, HS - Chalk that up to another personal perception--one of mine not shared by you. It's not fun to breathe a word of dissatisfaction with X1 - X1 users who have managed to adjust to the program seem to take personal affront when the program is criticized. --I recall a thread recently where it was assumed that I was speaking for a group of people rather than just myself -aahem.--- Let it be. It's OK. Randy B.
Sonar X3e Studio Roland A-800 MIDI keyboard controller Alesis i|O2 interface Gigabyte Technology-AMD Phenom II @ 3 GHz 8 Gb RAM 6 Core Windows 7 Home Premium x64 with dual monitors
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trimph1
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Re: CW Apology needed...
2011/02/28 00:34:47
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heeheehee...I keep reminding people that we all tend to bring into any reading our own personalities sometimes... http://en.wikipedia.org/wiki/Reader-response_criticism Reader-response theory recognizes the reader as an active agent who imparts "real existence" to the work and completes its meaning through interpretation. Reader-response criticism argues that literature should be viewed as a performing art in which each reader creates his or her own, possibly unique, text-related performance....quoted from above
The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate. Bushpianos
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HumbleNoise
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Re: CW Apology needed...
2011/02/28 00:38:21
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Humbly Yours Larry Sonar X2 x64 MAudio 2496 Yamaha MG 12/4 Roland XV-88 Intel MB with Q6600 and 4 GB Ram NVidia 9800 GTX Windows 7 x64 Home Premium
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HumbleNoise
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Re: CW Apology needed...
2011/02/28 00:38:56
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rbowser
HumbleNoise
Funny thing Randy,
I've read and been a part of a lot of these threads and I don't remember any fans of X1, of which I happen to be one, "snapping back indignantly." I do remember different users expressing different viewpoints, but perhaps we're reading different threads.
Hi, HS - Chalk that up to another personal perception--one of mine not shared by you. It's not fun to breathe a word of dissatisfaction with X1 - X1 users who have managed to adjust to the program seem to take personal affront when the program is criticized. --I recall a thread recently where it was assumed that I was speaking for a group of people rather than just myself -aahem.--- Let it be. It's OK.
Randy B.
Hey brother, I'm just reading your words and disagree with them. No big deal. Just another viewpoint.
Humbly Yours Larry Sonar X2 x64 MAudio 2496 Yamaha MG 12/4 Roland XV-88 Intel MB with Q6600 and 4 GB Ram NVidia 9800 GTX Windows 7 x64 Home Premium
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SteveStrummerUK
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Re: CW Apology needed...
2011/02/28 03:20:28
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Just a thought for all those endorsing a return to 8.3/8.5.3 until X1b changes everything...
What advice/sympathy would you give to the good folk who invested full dollar in purchasing X1 as their first Cakewalk investment?
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Bub
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Re: CW Apology needed...
2011/02/28 03:25:20
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I would remind them of the saying, "Fool me once, shame on you, fool me twice, shame on me."
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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guitarmikeh
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Re: CW Apology needed...
2011/02/28 03:34:10
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an apology would be nice. just to own up that they ( Cake) F'd up. and they did. no doubt.
X1b better be the Sh!t. Ive already spent more money crossgrading to other daws than this upgrade. it dontmatter anyway, even though I've been a loyal customer, I think I'm on their naughty list.
I wonder how many costumer's they lost by this monumental screw up?
I harbor no ill will towards any man.
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anniedog
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Re: Roland pulling the Strings
2011/02/28 04:53:08
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I really don't think Roland on the other end of any string is a good thing.
Here in Western Canada I have experienced nothing even related to customer service from Roland. On 2 sperate occasions , I have attempted to get advice on a product.The ROLAND REP told me to contact my retailer. When I said I had and the retailer did not have the answer, he was very rude and dismissed my questions. Wasted phone call.
This was on a non cakewalk related product.
I could believe that some bean counter at Roland, forced the early release of this X1. Then placed gag orders on the Bakers.
The guys at cakewalk were and are always helpful I have the greatest respect for the front line.
I really hope Roland does not change this.
Roland are a large company but would do well not to leave people like the two different individuals I had the misfortune of speaking with, in their western Canadian head offices employed.
No shots against the guys at cakewalk , they have to follow orders to put food on their tables just like the rest of us.
They are plugging along fixing things as fast as they can to make them right.
They , I believe,were just on the wrong end of the string on this one.
I am only speculating given my past experiences with Roland . If I am wrong I am sorry and please forgive me. I can only base the speculation on past experiences with both companies. Thanks cakeWalk for working hard to fix the problems.
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Supercomposer
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Re:CW Apology needed...
2011/02/28 06:06:38
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daveny5
If you check out Supercomposers own sig out..he's using a 16 core Xeon processer...
That's a processor designed for servers. Is he running a server operating system too?
This machine is mostly for heavy VSTi/Sampler work for orchestral mockups+external video. East West Play and Vienna Instruments are rather ressource intensive. Xeons have basically the same architecture as i7´s but they are not for the consumer market rather oriented for workstation/server class and designed for multiple CPU mainboards, like the DP (dual processor) series or MP series (multi processor) , so you can put two or more Xeon CPUs on a mainboard. Also the chip material they are made off are A-grade so these are really very reliable and the RAMs are equipped with ECC and also workstation/server grade. Such machines are custom built like tanks. Most of the boards are bigger than ATX format like E-ATX so you need server rackmount or a big tower case. I know there is one board for DP Xeons by Asus which is in ATX format we have it in one machine and it works really good. Regarding OS it´s a simple Win7 Pro x64 setup.
ME is the Supercomposer, and all your base are belong to us (Yes, I mean Germany) System Spec: CPU 2x X7560 Xeon 16-Core, 48 GIG Ram Kingston, Intel with Supermicro Workstation MP Boards, RME HDSPe, PNY Quadro 6000
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...wicked
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Re:CW Apology needed...
2011/02/28 12:29:47
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D00d it doesn't matter if you have an anti-matter wormhole drive inside your box, you're still kind of a tool.
Everyone knows the current crop of problem children are Supercomposer, 10Ten, and Crush. You three troll every thread to name drop every other DAW at SONAR's expense.
I can't help but wonder if your forum IDs are fake and you're either one single person or the ID is used by several people as professional trollers. It would be a great gig I suppose, logging in several times a day to go and fling poo around various forums (Crush, in particular, is pretty notorious, having been banned from the Reaper forums already).
You, on the other hand, may be a real person. You seem to be quite spoiled, as apparently you own every piece of music software out there.
But the end result is most people have blocked you, or just roll their eyes at whatever you post. In total you three provide the strongest counter argument for Cake's very permissive forum policy, and it is only when you fall on your faces that you compensate us for your annoyance with some mild entertainment.
=========== The Fog People =========== Intel i7-4790 16GB RAM ASUS Z97 Roland OctaCapture Win10/64 SONAR Platinum 64-bit billions VSTs, some of which work
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SteveStrummerUK
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Re:CW Apology needed...
2011/02/28 12:32:31
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MMMMmmmm...... I smell coffee 
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The Maillard Reaction
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Re:CW Apology needed...
2011/02/28 12:35:00
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It seems like an apology would have been more effective than dumping a legitimate complaint down in this pleasant house.
Someone must be "marketing" upstairs.
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Bub
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Re: CW Apology needed...
2011/02/28 12:37:48
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HumbleNoise
Funny thing Randy,
I've read and been a part of a lot of these threads and I don't remember any fans of X1, of which I happen to be one, "snapping back indignantly." I do remember different users expressing different viewpoints, but perhaps we're reading different threads.
You have been reading the X1 forum haven't you? There's been a lot of it going on. Maybe you missed those posts.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Beagle
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Re:CW Apology needed...
2011/02/28 12:45:04
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SteveStrummerUK
MMMMmmmm...... I smell coffee
coffee is not what I smell.
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UbiquitousBubba
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Re: CW Apology needed...
2011/02/28 12:47:32
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Welcome, folks. Come on in. Don't worry. A HAZMAT team will be here soon. In the meantime, have a mug and relax. Those who want to rejoin the Crusades can head on back upstairs in a few minutes.
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spacey
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Re:CW Apology needed...
2011/02/28 12:48:31
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djjhart@aol.com
Anyone else feel like the CEO needs to take responsibility for a rushed and not so stable software release and the fact we have to wait almost 5 months for a real fix..
LOL...! LOL man you just got a one way ticket to the Coffee House...LOL....sorry.
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