Toit
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[Solved] Command Center has stopped working
Hi Everyone
I tried to update Sonar Platinum to the new Lexington version using Command center like I usually do when updating but for some reason Command center decided not to function anymore.
"A problem caused the program to function correctly. Windows will close the program and notify you if a solution is available"
Is the message I get.
I'm on windows 10. I uninstalled and reinstalled command center. I tried updating something else. I've rebooted the system but nothing changes.
The weirdest thing is that I installed Sonar from scratch and did all the other updates etc. with command center with no problems. I made no changes to the system either, it just suddenly stopped working.
Did anyone else experience something similar and can maybe shed some light on this weird problem please?
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Re: Command Center has stopped working
December 30, 15 7:21 AM
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I have exactly the same problem. I'm running windows 10 on an HP envy.
Have you contacted tech support?
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KnightLord
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Re: Command Center has stopped working
December 30, 15 8:56 AM
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Toit
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Re: Command Center has stopped working
December 30, 15 9:04 AM
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Hi Alexander.
No, I did not. I read a previous post from Cloudrunner77 with the same problem but before anyone replied he concluded that he got around it. I thought it might be quicker now to just request help from the forum instead of contacting tech support.
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rainmaker1011
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Re: Command Center has stopped working
December 30, 15 12:10 AM
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Same here, Win10, 64bit, tried update from Jamaica
post edited by rainmaker1011 - December 30, 15 12:22 AM
Best Regards, Marek ------------------------ DAW: Sonar Platinum 64bit PE//C2D@3,0GHz//6GB 800MHz RAM//LCD 24'' Samsung //Focusrite Scarlett 8i6//Windows 10 Professional 64bit//Toontrack SD 2.4 x64//NI Scarbee Vintage Keys//NI Alicia's Keys//112db Redline Reverb//Voxengo plugins//EWQL Composer Cloud
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DAN-WHITE
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Re: Command Center has stopped working
December 30, 15 12:20 AM
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I purchased Sonar Artist and when I attempted to use Command Center to install it, I got the same error message as Toit.
I am running Windows 10 / 64-bit.
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Jim Perhaps
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Re: Command Center has stopped working
December 30, 15 2:21 PM
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Same here. I just installed Windows 10. Did not install anything else. I start Command Center then attempt to install Sonar Platinum and bam!!!! Command Center stops working.
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bassman999
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Re: Command Center has stopped working
December 30, 15 2:50 PM
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I had a similar issue with Lexington, but only if I selected 'update all' in the CCC. Updating one element at a time worked fine. I'm also on Windows 10 64bit.....now there's a surprise.........
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nunod
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Re: Command Center has stopped working
December 30, 15 4:29 PM
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Same thing with me...
Since yesterday it crashes everytime!
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Paul P
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Re: Command Center has stopped working
December 30, 15 4:40 PM
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There being seven or eight of you so far, has anyone succeeded in doing this under similar circumstances ?
Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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Unknowen
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Re: Command Center has stopped working
December 30, 15 4:44 PM
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I don't know why no one has replied but I do believe that there was a new CCC download recently..
so you may need to re download the CCC
peace!
Hay look, Somethings are not locked in stone... lol 3/18/2019
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Re: Command Center has stopped working
December 30, 15 5:28 PM
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☄ Helpfulby kipkippo December 31, 15 8:12 PM
Hi Everyone, We ran into something similar when we were testing some internal/api changes. It looks like a Win10 auto update may be the culprit. Ryan and I were both also on Win10/x64 when it happened to us. In any case - if you're experiencing this please try installing this build: http://static.cakewalk.com.s3.amazonaws.com/command-center/CakewalkCommandCenterSetup_1.1.2.4.exe If this resolves the issue for you please report back and let us know so we can get it up ASAP. Thanks and sorry for any headaches. Edit: to fix link
post edited by Willy Jones [Cakewalk] - December 31, 15 1:34 PM
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BRainbow
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Re: Command Center has stopped working
December 30, 15 6:09 PM
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☄ Helpfulby markdemanbey January 06, 16 2:59 AM
Cakewalk (forever), Two WIN10 64-bit DAWs: home-brew ASRock x299 Taichi / i7 7820x w/ 64GB RAM and ASUS X99A-II / i7-5820K w/ 32GB RAM, ZOOM UAC 8, Mackie ONYX 1640i FW Mixer/Interface, Mackie ONYX 1200F, Avalon U5 PreAmp, NI Komplete 11 Ultimate, EastWest Composer CloudX, Yamaha MOTIF XS8, Ensoniq SD-1 and ESQ-1, Korg M1rEX, Yamaha TX-81Z, Roland D110, Line6 HELIX Rack and Native, POD HD-Pro, POD Farm 2.5, Yamaha NS-10 and Presonus Eris E8 monitors, Yamaha Disklavier Upright Piano, mics, guitars, basses, and the cutest little tambourine.
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bobwoolhiser
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Re: Command Center has stopped working
December 30, 15 6:16 PM
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File did not work for me. Same error - "....has stopped working".
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ekusaxprof
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Re: Command Center has stopped working
December 30, 15 6:20 PM
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The file did not work for me - same issue as before.
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BRainbow
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Re: Command Center has stopped working
December 30, 15 6:25 PM
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Me too. New CCC file install doesn't change anything. My error message is from Windows 10: "A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
post edited by BRainbow - December 30, 15 6:39 PM
Cakewalk (forever), Two WIN10 64-bit DAWs: home-brew ASRock x299 Taichi / i7 7820x w/ 64GB RAM and ASUS X99A-II / i7-5820K w/ 32GB RAM, ZOOM UAC 8, Mackie ONYX 1640i FW Mixer/Interface, Mackie ONYX 1200F, Avalon U5 PreAmp, NI Komplete 11 Ultimate, EastWest Composer CloudX, Yamaha MOTIF XS8, Ensoniq SD-1 and ESQ-1, Korg M1rEX, Yamaha TX-81Z, Roland D110, Line6 HELIX Rack and Native, POD HD-Pro, POD Farm 2.5, Yamaha NS-10 and Presonus Eris E8 monitors, Yamaha Disklavier Upright Piano, mics, guitars, basses, and the cutest little tambourine.
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zrohtyzn
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Re: Command Center has stopped working
December 30, 15 6:34 PM
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I am also having this issue, minus the error message. CCC just closes without any explanation whatsoever. This is using "update" or "update all" as well as trying prior to installing version 1.1.2.3 provided above and again afterwards. Edit: Oh, yeah... Windows 10 64bit, too.
post edited by zrohtyzn - December 30, 15 8:40 PM
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Stephen Mullinax
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Re: Command Center has stopped working
December 30, 15 8:12 PM
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I am also experiencing the same issue when trying to update through CCC. Windows 10-64 Bit. Tried to reinstall CCC as suggested above but it still stops working. Please help.
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Re: Command Center has stopped working
December 30, 15 8:26 PM
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I tried it with the new command center link, but the result is still the same.
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Re: Command Center has stopped working
December 30, 15 8:39 PM
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during my many attempts to reinstall, with and without admin priv, with and without anti-virus software, for many different combinations of sonar platinum products, command center, etc. I also got a mfc120u.dll error, which suggests that some shared dll may be missing or was deleted during the install.
a.f.wilson
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Paul P
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Re: Command Center has stopped working
December 30, 15 8:53 PM
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I'll think I'll remain on Windows 7 for the time being.
Sonar Platinum [2017.10], Win7U x64 sp1, Xeon E5-1620 3.6 GHz, Asus P9X79WS, 16 GB ECC, 128gb SSD, HD7950, Mackie Blackjack
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Unknowen
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Re: Command Center has stopped working
December 30, 15 9:11 PM
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I'm about 50% installing (Splat) on to a new Win 10 Pro system and all is working great. The CCC I used was the one that was up today... I ran Splat and tested a few thing including an older CWB project, all ran fine.
If that help.
Hay look, Somethings are not locked in stone... lol 3/18/2019
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ptwagner
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Re: Command Center has stopped working
December 30, 15 9:53 PM
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I too am having the problem Toit described. I am running Win10 Home on a new computer. I get an error when trying to install Sonar Platinum saying that CC stopped working, and Win needed to close it. I sure hope someone will find a solution to this and share it with us! Edit: I tried the CC link in the post above, and that didn't seem to fix the problem.
post edited by ptwagner - December 30, 15 10:09 PM
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reginaldStjohn
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Re: Command Center has stopped working
December 30, 15 10:36 PM
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Same problem here. Also, experiencing BitBridge errors now. Related?
AMD Phenom II x6, 8 GB Ram, 2 Internal SATA III HD Windows 10 Presonus Studio Live 16.0.2 Interface/Mixer Cakewalk Sonar Platinum Line6 Helix Guitar Processor Custom Made (El Bandito) Telecaster LTD ESP EC-1000 PRS El Torrero SE
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Re: Command Center has stopped working
December 30, 15 10:43 PM
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Edit: Please see my post on page 2 for a potential temp fix: http://forum.cakewalk.com/FindPost/3343922
Hi Everyone,
Sorry for the troubles - I'm struggling to recreate this problem myself. Can somebody who is able to repro it send me the following:
a) Navigate to: %appdata%\Cakewalk\Command Center if you have a debug-log.txt file, send me that.
b) Open the windows event viewer, under 'Windows Log' select the option for 'Application'. From the actions pane select 'Filter Current Log', check only the option for 'Error' and then finally select 'Save Filtered Log File As ...' Give it an awesome name like 'WillySucks.evtx' or 'WillyIsDumb.evtx' 
wjones AT cakewalk DOT com
Thanks
post edited by Willy Jones [Cakewalk] - December 31, 15 0:35 PM
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reginaldStjohn
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Re: Command Center has stopped working
December 30, 15 10:51 PM
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AMD Phenom II x6, 8 GB Ram, 2 Internal SATA III HD Windows 10 Presonus Studio Live 16.0.2 Interface/Mixer Cakewalk Sonar Platinum Line6 Helix Guitar Processor Custom Made (El Bandito) Telecaster LTD ESP EC-1000 PRS El Torrero SE
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SixStringJoe
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Re: Command Center has stopped working
December 30, 15 10:58 PM
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Here's the exact error from my error log (look similar to anyone else?):
Faulting application name: Cakewalk-Command-Center.exe, version: 1.1.2.2, time stamp: 0x55f83855
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632da1c
Exception code: 0x4000001f
Fault offset: 0x001382e2
Faulting process id: 0x3730
Faulting application start time: 0x01d14375ecb6ccd6
Faulting application path: C:\Program Files (x86)\Cakewalk\Command Center\Cakewalk-Command-Center.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: 547e76bb-a916-4c4e-a96f-8cb5ef6d761f
Faulting package full name:
Faulting package-relative application ID:
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jarodf
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Re: Command Center has stopped working
December 30, 15 11:58 PM
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Same issue here.
Trying to upgrade from Artist to Platinum. Win 10 DELL XPS.
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jarodf
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Re: Command Center has stopped working
December 31, 15 0:01 PM
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SixStringJoe
Here's the exact error from my error log (look similar to anyone else?):
Faulting application name: Cakewalk-Command-Center.exe, version: 1.1.2.2, time stamp: 0x55f83855
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632da1c
Exception code: 0x4000001f
Fault offset: 0x001382e2
Faulting process id: 0x3730
Faulting application start time: 0x01d14375ecb6ccd6
Faulting application path: C:\Program Files (x86)\Cakewalk\Command Center\Cakewalk-Command-Center.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: 547e76bb-a916-4c4e-a96f-8cb5ef6d761f
Faulting package full name:
Faulting package-relative application ID:
Mine is similar Faulting application name: Cakewalk-Command-Center.exe, version: 1.1.2.2, time stamp: 0x55f83855 Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a Exception code: 0x4000001f Fault offset: 0x00132bd2 Faulting process id: 0x1f04 Faulting application start time: 0x01d1438681c2d05f Faulting application path: C:\Program Files (x86)\Cakewalk\Command Center\Cakewalk-Command-Center.exe Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll Report Id: c6bd8037-57c4-44e0-a733-01f9362f16d1 Faulting package full name: Faulting package-relative application ID:
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jarodf
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Re: Command Center has stopped working
December 31, 15 0:05 PM
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tried 1.1.2.3 linked above, same error.
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