(Resolved in 17.06 update 2) SONAR 2017.05 update mouse pointer issue?

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dcmg
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/15 15:44:11 (permalink)
OK, tried to quickly correct last summary:
 
No Issue Reported:
Intel HD4000
Intel HD3000
 
Issue Reported With:
Radeon HD5450 (1 report with issue, one report without)
Intel HD4600
Intel HD530
Nvidia GTX 1060
Nvidia GTX 960 (1 report with issue, one report without)
Nvidia Geforce GTX 970
Nvidia GeForce GTX 750 Ti
1024MB ATI AMD Radeon HD 5570 (MSI)
 
Reinstall of .05 Update: No reports of that fixing issue
Rollback to .04 Update: all reports state that fixes issue
 
post edited by dcmg - 2017/06/16 19:43:03

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#61
Seth Kellogg [Cakewalk]
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/15 19:08:01 (permalink)
dcmg
OK, tired to quickly correct last summary:
 
No Issue Reported:
Intel HD4000
Intel HD3000

Issue Reported With:
Radeon HD5450 (1 report with issue, one report without)
Intel HD4600
Intel HD530
Nvidia GTX 1060
Nvidia GTX 960 (1 report with issue, one report without)
Nvidia Geforce GTX 970
1024MB ATI AMD Radeon HD 5570 (MSI)
 
Reinstall of .05 Update: No reports of that fixing issue
Rollback to .04 Update: all reports state that fixes issue




I have a GTX 970, GTX 860m, GT 430, and Intel HD4600, but haven't been able to replicate.
 
Personally, I'm not convinced it's an adapter issue just yet, though it's good to keep track.
 
Edit/Update: Just found out QA/Dev may have squashed this for 06.2017, we're still investigating DPI changes and stuff though.
post edited by Seth Kellogg [Cakewalk] - 2017/06/15 19:30:50

Best Regards,
Seth
#62
dcmg
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/15 19:44:01 (permalink)
Thanks Seth.
Graphics and mouse use seem pretty random. Thanks for keeping on it.

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bwbalint
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/15 19:53:39 (permalink)
 It may be a particular driver version associated with each of those graphic cards.  I have 2 computers on which I run SPLAT. Never at the same time, of course.  I don't have this issue with either one.    
AMD Radeon R9 M200x    Driver 22.19.157.3            dated 04/2017
ATI   Radeon HD 4600      Driver 8.970.100.9001       dated 1/2015
 
I will try updating the ATI driver and see if the issue appears!

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#64
Thedoccal
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/15 20:08:31 (permalink)
Is this something that could be originating in the Mouse Properties in Control Panel?  Does it still happen if you choose a scheme like extra large?

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#65
dcmg
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/15 20:36:25 (permalink)
Thedoccal
Is this something that could be originating in the Mouse Properties in Control Panel?  Does it still happen if you choose a scheme like extra large?

 
Good question. Hard issue to trouble shoot.
In my case ( and likely others) I have client work to do and can't troubleshoot, so most of us roll back to .04 and then can't keep investigating.
 

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gustabo
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/16 00:09:38 (permalink)
Thedoccal
Is this something that could be originating in the Mouse Properties in Control Panel?  Does it still happen if you choose a scheme like extra large?


I am using the Extra Large Mouse pointer scheme on both my computers where I don't have an issue.
 


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#67
frankjcc
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/16 00:42:59 (permalink)
I had to roll back as well, unusable,  I have a gtx550ti.   When I looked in speccy for the 1st time "The system cannot find the file specified" (only on the graphics section) I have a roccat mouse.  

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#68
ESharpe
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/16 05:18:06 (permalink)
I am running a 
GeForce GTX 750 Ti
I also have a Wacom Intuos pen & touch medium.
I have touch turned off. 
 
 
Had to rollback the update to get anything done in Sonar.
#69
pwalpwal
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/16 10:51:52 (permalink)
frankjcc "The system cannot find the file specified"

this is sometimes a mis-reported/labelled permissions errror msg

just a sec

#70
JohnEgan
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/16 11:30:40 (permalink)
Thedoccal
Is this something that could be originating in the Mouse Properties in Control Panel?  Does it still happen if you choose a scheme like extra large?



Good Day,
Apparently, not I tried most all schemes, starting at none. (#18).
 
Cheers

John Egan
Sonar Platinum (2017-10),RME-UFX, PC-CPU - i7-5820, 3.3 GHz, 6 core, ASUS X99-AII, 16GB ram, GTX 960, 500 GB SSD, 2TB HDD x 2, Win7 Pro x64,  O8N2 Advanced, Melodyne Studio,.... (2 cats :(,  in the yard).
 
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/16 12:19:52 (permalink)
Seth Kellogg [Cakewalk]
 
Edit/Update: Just found out QA/Dev may have squashed this for 06.2017, we're still investigating DPI changes and stuff though.



Great, hope so, anxious to move on to my next issue (LOL, just "rippling" you).
Cheers

John Egan
Sonar Platinum (2017-10),RME-UFX, PC-CPU - i7-5820, 3.3 GHz, 6 core, ASUS X99-AII, 16GB ram, GTX 960, 500 GB SSD, 2TB HDD x 2, Win7 Pro x64,  O8N2 Advanced, Melodyne Studio,.... (2 cats :(,  in the yard).
 
#72
gh4267
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/18 22:35:07 (permalink)
Tracks Narrow or expanded, the resize icon was VERY difficult to work buttons, and not just on top track but ALL tracks.
 
 
g
#73
dcmg
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/19 14:09:24 (permalink)
gh4267
Tracks Narrow or expanded, the resize icon was VERY difficult to work buttons, and not just on top track but ALL tracks.
g

Same here.
Issue was present with every track and control I attempted to interact with; "working through it" was not an option. 
 

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#74
ReValveiT
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/20 10:31:06 (permalink)
I'm selling my RX470 graphics card so am now on the default internal Intel HD graphics.
 
Tried the 2017.05 update again and same issue.
 
So zilch to do with the graphics card it would seem, at least on my end.

http://www.aviatorray.co.uk
#75
Rob[at]Sound-Rehab
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/20 18:19:11 (permalink)
ESharpe
 
Had to rollback the update to get anything done in Sonar.




Me too. No chance in the world I could work with that ... whatever I tried to do at the track header in TV always only showed me the resize mouse pointer ...

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#76
cat9
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/22 23:53:49 (permalink)
I use a wacom pad and I have no issues. Don't know if anybody else has one they may need to know.
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fireberd
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/23 16:41:47 (permalink)
FWIW, I had posted earlier that I was not having the problem on my DAW desktop system.  I got my Laptop out today, updated to the latest Sonar and tried it on that and no problems either.  The Laptop is a Toshiba Touch Screen with Win 10 (Creator's Upgrade).

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#78
frankjcc
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/24 06:28:21 (permalink)
The new Early Release has solved my mouse problems and we seem to have more forgiveness with resizing location, as in, you don't have to be exactly on the pixel between tracks to resize them.  There does seem to be some unfinished work with the graphical layout, new bigger wasted space at top like the old old one.  inspector is cutoff when collapsed still clickable though. I think we're back in business overall.

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#79
frankjcc
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/24 08:17:42 (permalink)
Issue still partially exists in the take lanes, bottom of buttons in most cases.

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#80
pgw
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/25 16:05:10 (permalink)
On my machine the problems remains with 2017.06 for me, i.e. none of the track-view folder-buttons work except the open/close folder-button work, but the mouse pointer looks the way it should now.
 
Not a biggie since I use console-view most of the time, but somewhat annoying when I need to use the track-view for editing out parts etc.

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JohnEgan
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/30 11:14:17 (permalink)
Good Day all,
 
Seems 2017.06 resolved some of my mouse pointer issues in track view, but now cant select/highlight a single track (number) by double clicking selects or deselects all tracks, have to go to console view to highlight a single track.
Oh well back 2017.04, hopefully Ill be able to upgrade and use new features available sometime this year :(.
 
Cheers 

John Egan
Sonar Platinum (2017-10),RME-UFX, PC-CPU - i7-5820, 3.3 GHz, 6 core, ASUS X99-AII, 16GB ram, GTX 960, 500 GB SSD, 2TB HDD x 2, Win7 Pro x64,  O8N2 Advanced, Melodyne Studio,.... (2 cats :(,  in the yard).
 
#82
ESharpe
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Re: SONAR 2017.05 update mouse pointer issue? 2017/06/30 15:53:38 (permalink)
Well so far the latest update seems to have resolved all of my issues.  
 

#83
sharke
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Re: SONAR 2017.05 update mouse pointer issue? 2017/07/05 18:13:57 (permalink)
I've always had these mouse pointer issues but in the past they always seemed limited to certain VST's, e.g. when using Geist or Reaktor I'd often see my pointer in the resize mode temporarily. But over the last couple of updates I've seen it happening more and more, around the Sonar interface as well.

James
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frankjcc
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Re: SONAR 2017.05 update mouse pointer issue? 2017/07/08 16:01:31 (permalink)
all mouse issues are corrected in "update 2" for people following this thread

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#85
dcmg
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Re: SONAR 2017.05 update mouse pointer issue? 2017/07/09 02:06:15 (permalink)
On first blush, mouse pointer issue appears to be fixed for me as well. Will further test, but so far so good ( and yes I am using a TV as a monitor, being that this was raised as a possible issue).

CWBL/SPlat/Studio One Pro on Win10-64 Bit
Asrock H370 Pro4 w/Intel i7-8700
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All SSD's/ On-Board Intel Graphics
Apollo 8 Quad FW/TB, AD2, Trillian, Omni, S-Gear, Waves, Soundtoys, TRacks, 
MicPres: Langevin DVC, Great River, UAD LA610Mk2. 
Dynaudio Monitors, and other stuff.
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