Frontier Alpha Track

All of the above, AND make sure you've selected the control surface in and out port under the Control Surfaces section of Preferences/Midi.
 
I've only recently set my Alphatrack up again after a few years of dust collection!

Thanks for your suggestions unfortunately none of those solutions work. It's sending out a signal as I can start, stop, go thru tracks, But the slider and also the touch pad do not respond. Very frustrating.  

Funny think I hooked AT to my lap top and it worked fine. Thought it was a USB issue but tried some other ports on Studio Computer and same problem. :-(

Every once in a great while I have to reinstall my Faderport drivers due to funky behavior.

Sorry to hear that!!!!!! 
Maybe there's something within Sonar related to the AT that has to be removed manually also?

Hey Geoff, glad you got your old username back!

Ok. Let's get to the basics. When you install the Alpha Track you can install a driver for Cakewalk/Sonar.
 
When you are in Preferences and you add the device > Clicking the yellow star > you must select Frontier Alpha Track under Controller/Surface and Input and output ports as the alpha track.
 
You want both ACT and WAI (Where Am I) checked.
Control Strips visible in All Strips dotted.
 
Click Apply + OK (to be sure).
 
From there when you click on a track, you should see the track name on the alpha track screen...
Do you see it?
 
In track view, show the track inspector and move the fader.
 
Still no luck?
 
You are using a USB2 port, yes? I believe that is required. (but I would expect system crashes if you are not).
 
** Yes, Leadfoot, Ryan helped me out and modified my account so I could upgrade it. It was very nice of him. :-)

Just for the hell of it, have you tried a different USB cable going from the AT into your computer?

Power issue? hmmm just never had this problem until recently. I don't think it's a cable but wroth a try I suppose. Also not much support from the Frontier Group guys. Not even sure their still in business anymore are they. You would think they have some updates.  I wrote but never got a response.  

You have nothing to lose by switching cables. You never know.  Yeah, I think Frontier is dead. My AT works well for what I need (a remote for controlling Sonar a few feet away from the laptop while playing drums or guitar, and the punch in feature with the foot switch is a huge plus!!!).

I will try some of those suggestions. To answer Geoff's question. Yes the track is displayed in the window although the window illumination is quite dim and not what it used to be. Tried adjusting that with no success. But you can still see the graphics. Did see though that the display doesn't respond to the slider up and down either. Where it does when hooked to lap Top where it works properly. Illumination still dim on Lap Top as well.  

Local Controls
Some AlphaTrack functions are always available, whether a computer application is running or not. For example, you can always adjust AlphaTrack’s display features.To access the local controls, hold down both the SHIFT and STOP buttons. The LCD will display the local control menu:
• Adjust the LCD backlight (Hi or Lo)• Adjust the sleep timeout (from 1 to 60 minutes, or Never)(Note: when you touch an encoder, the LCD screen changes to show more details about the corresponding parameter.)To calibrate the fader and touch sensors, press F4 (while pressing SHIFT+STOP) and then release all the buttons. While it is calibrating, do not touch any part of the AlphaTrack. (Calibration is finished when the LCD screen clears.) You should calibrate your AlphaTrack if any of the touch sensors seem to be malfunctioning, or if the fader only moves much less than its full vertical range.The sleep timer is reset whenever you touch an encoder, the fader, or the touch strip, or press a button, or receive an LCD, LED, or fader update from the computer. If none of these happen (the AlphaTrack is idle) and the sleep timeout time is reached, then the LCD back light is dimmed and all the LED’s are turned off. To wake up the unit just press a button or touch an encoder, fader, or touch strip and the unit.Note: Since any user input or computer update resets the sleep timer, any regular update from the computer, like a blinking LED, will prevent AlphaTrack from going to sleep since it is constantly being updated.
Hit F4>Calibrate LCD Light Sleep

Thanks you guys I'm baffled I've gone through everything you have suggested. The light situation is I think a burned out bulb. As that won't even light when hooked to lap top either but I can still see the screen. And it may be to many usbs connected. I've added two PCI USB cards one is dedicated to my Tascam US-1641 the others I have tried hooking directly. It use to work fine. Funny thing is I always use the mouse more anyway  But do appreciative the time you have taken to try and help. So enough time spent on this and lets make some great music! Will  

Hi, found this post cause I seem to have the very same issue (of I got it right) my AlphaTrack started, all of a sudden, to act funny. The touch stripe is dead and the Fader sends data but won't receive, thus there's no motor action.
Also the feature I use a lot: touching a control and clicking AUTO on Alphatarck enables taht control for Autom-Write on Sonar. That's broken.
How could this happen?
Any thoughts?
 
FWIW:
I updated to last Platinum version (Dorchester) and that kicked off this issue. But rolling back system wont solve it. X3 and X2 that used to work fuine present the same issue now...
Tried a different USB port, nothing.
Removed and updated AT drivers: nothing.
Thanks for any idea.
d