pwal


the thing most people forget? cakewalk is a business, bottom line is dollar$

And their not doing a very good job at convincing me of giving them any more of them.

JonD

brundlefly

the Sonitus Delay memory leak

The first leaky version of Sonitus Delay appeared on the 8.5 disks, If you have the 8.5 download or any version older than that, you have a good DLL that can be used with 8.5.3... unless there's some other fix (the tempo sync bug?) in the X1b DLL that I don't know about...?

I'm curious why the discs/DVDs would be different from the download?  I don't remember .  Were the discs released later -- with a different (and apparently buggier) version? 

If so, this is an egregious oversight.  For those of us who bought the boxed (broken) version -- where's our hotfix?!

Actually the version on the 8.5 disks (3.3.3.141) was even older than the version that shipped with 8.0 (3.3.3.221), and the version in the download was 3.3.3.372. For reference, the X1b version is 3.3.4.242, but I'm not sure what the bad version in X1 and X1a was; the renamed copy I kept does not show a version in properties.

JonD

brundlefly

the Sonitus Delay memory leak

The first leaky version of Sonitus Delay appeared on the 8.5 disks, If you have the 8.5 download or any version older than that, you have a good DLL that can be used with 8.5.3... unless there's some other fix (the tempo sync bug?) in the X1b DLL that I don't know about...?

I'm curious why the discs/DVDs would be different from the download?  I don't remember .  Were the discs released later -- with a different (and apparently buggier) version? 

If so, this is an egregious oversight.  For those of us who bought the boxed (broken) version -- where's our hotfix?!

It's not an official hotfix (which I agree CW should provide for 8.5) but here is a solution, complete with DLL file downloads.
http://forum.cakewalk.com/tm.aspx?m=2256892&high=please+read 
 
EDIT: Although this post references the X1a update - these files work with 8.5 as well. 
 

bitflipper

wouldn't installing X1 over write the old shared and now the new versions are what 8.5.3 calls as well as x1?

Yes, which is why those who have installed X1b alongside 8.5 will have coincidentally acquired a couple of fixes for the latter in the bargain. Which is great, especially if you're slowly migrating to X1 but still using 8.5 day-to-day. But a slap in the face for those of us who have no desire to move to X1, or to pay a hundred bucks for a couple bug fixes.

I recently downloaded a new version of SPAN, a free product that's been around for years and is maintained by a one-man operation. The new version actually includes functional enhancements! Aleksy should be an inspiration to software vendors the world over, and indeed most of the respected small developers have a similar ethic.

It's one of the reasons I hope Reaper does well, even if the product isn't my cup of tea. Its success may encourage a more consumer-friendly model across the board.

BTW, readers might enjoy this article by Dan Goldstein, principle developer for MixCraft, relating the story of a particularly difficult bug. Acoustica is another small company that's been quietly accumulating fans via a customer-centric policy.

Hi BF...

Yes... I couldn't agree with you more! tho I'm of the catagory that has both installed and relies on 8.5.3 while tinkering and complaining about X1x, I believe that you are right...

Knowing what I do about X1 now, I believe Cakewalk should have offerred something along the lines of:

$XX.xx for X1
$X.xx for 8.5.3 fixes

I would easily have been willing to spend money on some bug fixes (????) then to spend twice as much on a different product (unknowing) that shares it's roots in the product I have grown to love.

We all know that bugs are everywhere... but we bought this product expecting bugs to be fixed even faster than new features and releases do...

If I bought a car and it had a "bug" they would replace it or repair it at no extra cost to me.... until it was right.

I believe in this day/age we should start expecting the same from software vendors.... Not talking about changing/adding features.... Simply fixing bugs! If I buy a software that has bugs, the company should be responsible to continue fixing that until the product they sold me works as advertised. I can understand if it takes time... I also understand that they must have income to continue working.... Car companies do that by charging you more with this in mind...

So tho I don't have or like spending money... I would be perfectly happy to pay more for the product with a guarantee that they will fix any bugs before charging me for another car because this one didn't operate as advertised!

Keni

I concur with the original post.  If there are broken things in 8.5.3 (such as V-vocal) and they're now fixed, these fixes should definitely be available to 8.5.3 (or Sonar 7 or...etc).  

This seems really obvious....well, to me anyway.  I hope they're considering it.

SmokeyJ628


I concur with the original post.  If there are broken things in 8.5.3 (such as V-vocal) and they're now fixed, these fixes should definitely be available to 8.5.3 (or Sonar 7 or...etc).  

This seems really obvious....well, to me anyway.  I hope they're considering it.

I brought this topic up a long time ago. It's not going to happen. I agree with you and Bitflipper ... it should be done, but it's not going to be.

DeeS

pwal


the thing most people forget? cakewalk is a business, bottom line is dollar$

And their not doing a very good job at convincing me of giving them any more of them.

And this is how competition works.  Some other company will get it right (or at least better) and people will start switching.   I've already heard lots of stories about how stable Studio One is.  through on a couple more features and there's going to be trouble.  I've also been hearing a lot of good things about Cubase, I didn't like there program years ago.  It just didn't make sense to me, I was always reaching for the manual (kind of like with X1).  So I switched to Sonar.   Course now I just got Nexus 2 which just happened to come with a e-licenser doggle...

How about sharing those fixes with those of us who aren't ready to go on the X1 adventure ride just yet?

I'd say the odds of that happening are slim to none. 

I've already heard lots of stories about how stable Studio One is.

I recently spent some time with Studio One. Ultimately, I set it aside as not quite ready - too many important features aren't in there yet. But I'll be checking out the next major release with interest, because the company is definitely doing a lot of things right. What is in there is solid and mostly well thought-out.

I'm still holding out hope that the next version of SONAR will be so killer that I'll have no problem happily forking over the upgrade price and getting back on board. I am always the optimist - but that's a chronic personality disorder that I probably should learn to overcome.

All X1 has done is given me a greater appreciation for 8.5.3....

Searchfinger


In my opinion, some bugs are purposely retained so they can have a new version out with the bug fixes and we will be forced to buy it.  It is a business after all...

I sincerely doubt this although I am sure they do leave some bugs unfixed even though they are aware of them. Not to force people to upgrade but because they think they can get away with it as few users are complaining or because they can't figure out what is causing them or because they do know what is causing them but a solution would mean too much work to implement.

UnderTow

Searchfinger


In my opinion, some bugs are purposely retained so they can have a new version out with the bug fixes and we will be forced to buy it.  It is a business after all...

Course American car companies tried that for years (planned obsolences) I wonder how that worked out...

Also, note I don't think Cakewalk is to big to fail, lol

bitflipper


Having been intimately involved in the software industry for nearly 40 years, I can tell you with certainty that - crazy as it sounds - yes, some bugs are intentionally left in.

But it's not planned obsolescence. It's because you can never get rid of all the bugs as long as you continue to enhance the product. You simply cannot wait until the bugs are gone before releasing your product. You'd never release anything.

Yes and because of that it is important that a software company does proper bug triaging. On the list of fixed X1b bugs was a mixture of critical bugs as well as all sorts of fluffy bugs that certainly weren't showstoppers for anyone. Every single bug they fix, critical or not, takes time. Instead they should have triaged the bugs properly as well as broken the list down into 2 or 3 groups and released a patch earlier that only fixed the critical first group of bugs. Then a next one that fixes the less critical bugs (plus additional critical bugs that were found in the mean time), etc.
 
CW only seems to fix the most obvious of critical bugs, and after that only the low-hanging fruit that nicely fills out the list of bug fixes to make us feel that they are hard at work. I just don't buy it. To me it just indicates that they don't have proper processes in place.

Bub

SmokeyJ628


I concur with the original post.  If there are broken things in 8.5.3 (such as V-vocal) and they're now fixed, these fixes should definitely be available to 8.5.3 (or Sonar 7 or...etc).  

This seems really obvious....well, to me anyway.  I hope they're considering it.

I brought this topic up a long time ago. It's not going to happen. I agree with you and Bitflipper ... it should be done, but it's not going to be.

...Same feelings here... 


...I believe Bitflipper perfectly knows there won't be any fixes for previous SONAR versions, as History shows....


...nevertheless he points out the right.....   

I'm trying the cubase demo so far, just in case.

Boy I hate learning how to do stuff that I already should know how to do (one of my main complaints with X1).

Although that VST expression stuff looks like it might be neat.