PapaBear
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How much is enough?
Almost a month ago I was complaining that a number of Audio Effects not only don't work in Sonar X1d Expanded 64bit, but are freezing the program, causing loss of data and time. I didn't receive any solution on the forum; instead, some people stated that their systems are working without error, which is hard to believe, while others tried to be ironic, dismissing my apeal with the arrogance typical for the category of people they are belonging to. There was, of course, no word from Cakewalk Support, too busy probably with counting the money they make on us. Anyway, since someone suggested that "definitely there is something wrong with my system" I replaced the computer with a new build which has the following configuration:
- Intel Core i7-2600K Sandy Bridge 3.4GHz CPU
- GIGABYTE GA-Z77X-UD5H LGA 1155 Intel Z77 Motherboard
- 16GB DDR3 1333 RAM
- Intel 520 Series 240GB SATA III SSD (for OS and Sonar+Plug-ins)
- Seagate Barracuda 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s Hard Drive (for storage)
- Microsoft Windows 7 Professional SP1 64-bit
This computer is not connected to the internet, doesn't contain antivirus and active firewal software, or programs like CCleaner, Glary Utilities, or any other useful program. it's just Windows and Sonar X1.
I am also using:
- Echo Sound Card (with the last ASIO drivers)
- Midiman MIDISPORT 8x8/s (with the last drivers)
- Alesis DM Pro Drum Module
- Kurzweil K2600X
- AKG K240 Headphones
- Genelec 1029A Speakers
As you imagine, I did a clean install of Windows and all available updates, and then I installed Sonar:
- Sonar X1 Producer (release build 184) + Beatscape + Dimension Pro + Additional Content [less the two demo projects])
- Sonar X1c Producer update (build 319)
- Sonar X1 Producer Expanded (build 425)
- Sonar X1d Producer Expanded update (build 535)
- Applied MP3 Activation
- z3ta+ 2.1 with Xenos Soundworks Bundle
Well, things improved compared with the situation I had a few weeks ago. THERE ARE NOW ONLY 3 AUDIO EFFECTS THAT ARE FREEZING THE SYSTEM: FX2 Amp Sim, FX2 Tape Sim, and z3ta+ fx2. Isn't this great?! You can ALMOST use Sonar like a stable program! After spending thousands of dollars you have only to remember 3 Audio Effects that still don't work! Other than that, and other than being unadvisable to install almost any other software on that computer Sonar X1 and its technical team are great, are almost perfect! Pretty soon we'll get Sonar X2, and for only a couple of hundred dollars we'll be able to enjoy a few more plug-ins out of which half will not work, or not work properly, or not work from the beginning, or will work starting with the second patch, or the expanded version, or only if you uninstall Windows...
Great work, Cakewalk! Great work!
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John T
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Re:How much is enough?
2012/05/03 21:08:11
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Hang on a sec... so you actually think that when people say they're not having problems they're *lying*?
http://johntatlockaudio.com/Self-build PC // 16GB RAM // i7 3770k @ 3.5 Ghz // Nofan 0dB cooler // ASUS P8-Z77 V Pro motherboard // Intel x-25m SSD System Drive // Seagate RAID Array Audio Drive // Windows 10 64 bit // Sonar Platinum (64 bit) // Sonar VS-700 // M-Audio Keystation Pro 88 // KRK RP-6 Monitors // and a bunch of other stuff
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dubdisciple
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Re:How much is enough?
2012/05/03 21:09:13
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without reading your entire post i will state the obvious: It is never enough AND odds are good that whatever you have is "good enough".
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DeeringAmps
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Re:How much is enough?
2012/05/03 21:51:11
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Ok, I have z3ta and z3ta2 on tracks 1 & 2. I have amp sim and FX2 Tape sim on both. That's 2 instances of amp and tape, right? It's all good on my system. What do I do next to replicate your issue? I want to help, but.. Now if I double click the blank area in ProChannel Sonar will puke, but I'm going to do that.  Tom
Tom Deering Tascam FW-1884 User Resources Page Firewire "Legacy" Tutorial, Service Manual, Schematic, and Service Bulletins Win10x64 StudioCat Pro Studio Coffee Lake 8086k 32gb RAM  RME UFX (Audio) Tascam FW-1884 (Control) in Win 10x64 Pro
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Re:How much is enough?
2012/05/03 22:02:05
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I've used Z3ta+ FX and the TapeSim plugin extensively over the years and have never experienced any 'freezing' issues due to them. Can you be more specific in exactly how they are being used and exactly what happens when things, 'freeze'.
Also, about our tech support, did you contact them via email or phone? Tech support does not use this peer to peer help forum, in case you were thinking they would respond directly to you here.
SP
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Fog
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Re:How much is enough?
2012/05/03 22:05:30
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PapaBear
Almost a month ago I was complaining that a number of Audio Effects not only don't work in Sonar X1d Expanded 64bit, but are freezing the program, causing loss of data and time. I didn't receive any solution on the forum;
why would you expect a cast iron solution from the forum ? remember this is the end user forum , people here aren't paid or employed by cakewalk to help, and here isn't the official channel for support (obv. some cakewalk staff from various departments are here because I swear too much  ) . everyone can offer advice sure and maybe that will help, but it's not official (unless it has [cakewalk] at the end of the name) you paid for the software , contact tech support if you have issues.. part of what you pay for when you by the software http://www.cakewalk.com/Support/contact/default.aspx#ts-policies have you gone that route? give them a call perhaps even.. if your saying they didn't reply to your email.. it could be x-amount of things wrong with your setup .. inc. memory for a start.. you tested it , and nothing wrong with having a light av + ccleaner on your DAW. the thing to remember is sonar is using what it's given to work with.. so if something is flakey on your pc .. e.g. bad memory or badly written drivers .. then it'll trip it up.. I've had bad drivers audio wise, that would trip up *every* program regardless of who made it, and changed to a different sound card = problem gone. have a look at what your sharing IRQ wise for starters, that can some times point to issues. you need to go fault finding and eliminate things .
post edited by Fog - 2012/05/03 22:11:35
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Savagery
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Re:How much is enough?
2012/05/03 22:06:11
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John T
Hang on a sec... so you actually think that when people say they're not having problems they're *lying*?
Hang on a sec... where exactly did he say that? Anyway, to the OP, how do these effects crash your computer? Is it reproducible at all on your end? I use those effects occasionally but haven't noticed anything directly related to having them in a project.
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daveny5
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Re:How much is enough?
2012/05/03 22:10:22
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According to my mother, enough is enough.:)
post edited by daveny5 - 2012/05/04 00:01:38
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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PapaBear
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Re:How much is enough?
2012/05/03 23:34:18
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Seth Perlstein [Cakewalk
]
I've used Z3ta+ FX and the TapeSim plugin extensively over the years and have never experienced any 'freezing' issues due to them. Can you be more specific in exactly how they are being used and exactly what happens when things, 'freeze'.
Also, about our tech support, did you contact them via email or phone? Tech support does not use this peer to peer help forum, in case you were thinking they would respond directly to you here.
SP
1. In the Track view, if I right-click the effects bin and select, let's say "FX2 Amp Sim" from the pop-up menu, a small light blue label with FX2 Amp Sim written on it appears and Sonar is "not responding" anymore. If I try then to close the program, the white semi transparent screen appears in the foreground, and it could take a few minutes until Sonar closes. After the program is closed, the small light blue label with FX2 Amp Sim written on it remains on the screen and the only way to get rid of it is to restart the computer. The same thing happens if I select "FX2 Tape Sim" or "z3ta+ fx2". 2. I had a miserable experience with Cakewalk tech support at the beginning of 2011. For a relatively small problem they ask me to disable almost everything installed on the computer. When it was obvious that they can not guess the answer to my problem they simply stopped talking/writing to me. For many years I had to deal with many manufacturers of professional audio/video equipment, some of them making products that were and still are considered top in the world in their categories. None of those great manufacturers are arrogant with their customers, none of them refuses to help solving a technical problem a customer may have, and NONE OF THEM IS ADDING FEATURES TO A PRODUCT WHICH IS NOT 100% STABLE. Oh, and another little thing: all of those manufacturers are monitoring their forums and participating in the debates like you did here, Mr. Perlstein, apparently by accident.
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Bub 
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Re:How much is enough?
2012/05/03 23:50:03
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There's a guitar track template that has the FX2 Amp Sim in it that crashes my system every time in every project.
If I manually add the Amp Sim to a track, it works great.
Go figger.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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FastBikerBoy
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Re:How much is enough?
2012/05/04 01:45:23
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Try this - Open the Plugin manager.
- Click on the options button and check "Re-scan existing plugins"
- Run a scan then re-try loading one of the problem FX.
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PapaBear
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Re:How much is enough?
2012/05/04 12:26:46
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FastBikerBoy
Try this
- Open the Plugin manager.
- Click on the options button and check "Re-scan existing plugins"
- Run a scan then re-try loading one of the problem FX.
Done that; it doesn't solve the problem.
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Brando
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Re:How much is enough?
2012/05/04 12:42:55
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When someone says "it must be your system" - it doesn't necessarily mean that a whole system rebuild is needed. I don't know what you upgraded from, but your new system is definitely more than capable. I don't have any of the issues you are having, and my system is far less powerful.
I would suspect one of the items that may be common between your old system and your new one (?) For example - the Echo or the Midiman. Driver issues? If you have the latest, maybe try a roll back(?) Assuming you are 64 bit, are you sure both have certified 64 bit drivers?
Any other carry-overs - a Video card for example?
I would also check for incompatibilities between on-board and other audio cards. If you are using HDMI for your display, is there an associated audio device which should be disabled?
Have you checked your DPC latency? Even the most powerful system will not serve as a good DAW if the DPC latency spikes high.
I understand that it can be frustrating as hell to have invested in a powerful system only to find out it still has problems. The only suggestion is to go through each potential problem systematically item by item.
Sounds to me like it must be your system. (JK - good luck).
Brando
Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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musicroom
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Re:How much is enough?
2012/05/04 13:56:15
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I too sometimes have problems with the older cake Sim plugs you mentioned in X1 64bit. No problems that I remember with z3ta+fx2. Although, I don't use that one too much - when I have - it works! If those 2-Sim plugs are a problem on some sytems, I write those off as aged abandaned plugs walking a DX tightrope in the 64bit environment. May or may not be true, but with all the offerings out there to freely replace those plugs with VSTs, it's certainly not a "Sonar's Sky is Falling" moment. These are very old plugins. Voxengo free amp Sim is great and there are a number of tape saturation plugs including the older fish fillet blockfish, and if you have Expanded - the Saturation Knob is incredible and current. There is also the Ferox vst, FerricTDS and Cake's Tubeleveler, Density, Camelcrusher, JS Magneto, NastyVST and many more. I understand the attitude that everything included should work perfectly even if they are 10year old DX plugs. But time marches on and these two plugs can easily be replaced for those who for whatever reason have issues with them. I also look at the investment you just made on a new machine and wonder if you did that just for these 2 older plugs not working. If so, your money would have been much better spent unless you needed to update the machine anyway. My 2-cents, simply going by the way you communicated so much angst as though X1 was having huge problems. I hope you find some peace with all of this so you can put this behind you. The good news is you have a new screaming machine! Best, Dave
Dave Songs___________________________________ Desktop: Platinum / RME Multiface II / Purrfect Audio DAW I7-3770 / 16 GB RAM / Win 10 Pro / Remote Laptop i7 6500U / 12GB RAM / RME Babyface
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Brando
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Re:How much is enough?
2012/05/04 14:12:42
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+1 Musicroom
I had to look through my plugs to see if either AmpSim or FX2 were still installed as I hadn't used them in many months, maybe a few years. They were/are and seem to work fine. Both are very low in CPU use, presets work, and all controls seem to do what they are supposed to.
That being said, there are any number of free/cheap effects that could replace them, and several not so cheap ones that I tend to use.
Having said that - after trialing them I remember my fondness for the British Overdrive preset in AmpSim. Nasty.
Brando
Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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mudgel
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Re:How much is enough?
2012/05/04 14:20:17
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Unfortunately those fx plugins (not z3ta) are Dx and aren't scanned by the VST scanner.
Sometimes they are not registered properly on installation and rerunning the installation and selecting only those items will resolve the issue. You can also manually register a plugin with the regsrv.dll.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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stevec
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Re:How much is enough?
2012/05/04 14:22:09
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John T Hang on a sec... so you actually think that when people say they're not having problems they're *lying*?
Hang on a sec... where exactly did he say that? I believe it was here: "...some people stated that their systems are working without error, which is hard to believe". Sounds a bit like disbelief to me, though if I were consistently having a problem I suppose I might question it... a little... Count me as another one that's occasionally used the old FX Amp Sim and Tape Sim plugs without any crashes or other errors. I'm also running Win7 64, but on a much older Q9300 running on an Asus P5N-D w/ 8GB PC6400 DDR2 RAM. My (temporary) audio/MIDI interface is a Lexicon Ionix u42s (USB). SONAR X1 runs great for me within the limitations of my system, most of which are the Lexicon's drivers which don't do so well under heavy loads.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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Jimbo 88
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Re:How much is enough?
2012/05/04 15:09:20
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I have had a similar problem when "Track Inspector" is open and I select a track in the console view.
If there is a ProChannel plugin like Koncrete Limiter on the track it will freeze.
If i close the Track Inspector (Hit "I") there is no problem. I can open the Track Inspector after selecting a track in Console View with no problem also.
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pwal
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Re:How much is enough?
2012/05/04 15:20:53
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PapaBear
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Re:How much is enough?
2012/05/04 21:00:12
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First, let me thank you all for your comments! It was refreshing to read well-thought messages like those coming from Brando or musicroom. I really mean it!
When I replaced my computer I didn't do it, of course, only because someone on the forum told me that the problems I have could be caused by my system; I did it because I wanted a computer dedicated entirely to music, without the complications created by an internet connection, an anti-virus program, etc. Now I'll be lying if I'll not confess here that I expected to get rid of most if not all the problems I had/have with Sonar, a software which, by the way, I bought and (with the exception of Sonar 7.0) constantly updated from the very first version all the way to X1d Expanded.
But yes, musicroom was right: I have this anachronic attitude that everything included in a product should work properly, if not perfectly, and I strongly believe there is nothing wrong about this way o thinking. Sure, there is no doubt that one could live without FX2 Amo Sim, FX2 Tape Sim and z3ta+ fx2, but the whole thing became, at least for me, a matter of principle.
Let's assume you're buying a car called Sonar X1. You liked it so much that you didn't even negotiate the price: you paid whatever the manufacturer asked you for. Then you start driving it and you notice that both break lights called FX2 are not working. Not a big deal, say some people, because overall you can't say that the car is having huge problems; it can still take you from point A to point B. Those two small break lights are just two little things you shouldn't complain about, even after you paid whatever the manufacturer asked you for... And then there is this other little thing called z3ta+ fx2 which is supposed to condition the air in the car, but it doesn't. So what? The car can still be driven around town! It's a little warmer than it should be inside, but, hey: this is a complex piece of equipment, with many components, like a... computer program and so one must understand the manufacturer who, by the way, knowing that people can survive even at one hundred degrees, is busy designing new accessories for the future... And you're wrong to get upset because you even built a new garage for this car, exceeding the manufacturer's specs: the problems you have are minor and if you had the resources to build a modern garage, you certainly can afford to buy a new air conditioning system, a pair of break lights and who knows whatever else. And hey: put this whole thing behind you, and enjoy your new garage!
P.S. (for Brando) The computer has a new video card (Asus Radeon HD 7750-1GD5); the DPC latency is more than fine. I will look into the Echo and Midiman matter. Thanks again!
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AT
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Re:How much is enough?
2012/05/04 21:32:46
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PapaBear,
I haven't used FX 2 Amp Sim, but the tape Sim and Z3TA Fx work fine for me. To extend your car analogy, prehaps you got a lemon. But no, the code is the same in a way a manufactured good can never be. So, your analogy is false.
If you are running a 64 bit machine those old plugs may have capatiblity problems - not w/ SONAr but somewhere between your machine and interface. This is where problems come from and why the Mac is the a more stable intersection because it isn't built w/ innumberable parts - only the Apple parts. For a PC, there are hundreds of different parts and drivers in thousands of variations that can't possibly be tested. Sometimes I think it is amazing that a complex piece of software like SONAR works at all.
If you want SONAR to work flawlessly buy one of the custom build jobs you can find from dealers here. They test their machines and stand behind them. Of course, they cost more like a mac but Jim and others know exactly what they put into - parts, drivers and sequence of software. If the Tape Sim don't work, they'll work w/ Cake and fix it. Which is the way you ought to go w/ your problem - tech support. As said above, the tape sim and fx sim are DX effects. They had to be wrapped for 32 bit VST and now 64. They are mostly included so that older projects will open w/o changing any effects. I think Z3TA too was upgraded to 32 bit VST (since it was originally DX). So your car analogy is like buying a 10-year one and expecting everything to work like new - not even any scratches.
It is interesting that you blame the people for whom the software is working fine. I have an old 32 bit machine (tho pimped out) and haven't gone to 64 bits or Windows 7 or bought another one because my system works. It ain't the fastest but I don't have problems w/ it either. You should contact tech support and get help. This peer-to-peer forum is pretty good but technically people can only help you as far as their system matches yours. They fact that people have tried but can't replicate your problem speaks for itself.
https://soundcloud.com/a-pleasure-dome
http://www.bnoir-film.com/ there came forth little children out of the city, and mocked him, and said unto him, Go up, thou bald head; go up, thou bald head. 24 And he turned back, and looked on them, and cursed them in the name of the Lord. And there came forth two she bears out of the wood, and tare forty and two children of them.
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Re:How much is enough?
2012/05/04 21:34:12
(permalink)
PapaBear
Seth Perlstein [Cakewalk
]
I've used Z3ta+ FX and the TapeSim plugin extensively over the years and have never experienced any 'freezing' issues due to them. Can you be more specific in exactly how they are being used and exactly what happens when things, 'freeze'.
Also, about our tech support, did you contact them via email or phone? Tech support does not use this peer to peer help forum, in case you were thinking they would respond directly to you here.
SP
1. In the Track view, if I right-click the effects bin and select, let's say "FX2 Amp Sim" from the pop-up menu, a small light blue label with FX2 Amp Sim written on it appears and Sonar is "not responding" anymore. If I try then to close the program, the white semi transparent screen appears in the foreground, and it could take a few minutes until Sonar closes. After the program is closed, the small light blue label with FX2 Amp Sim written on it remains on the screen and the only way to get rid of it is to restart the computer. The same thing happens if I select "FX2 Tape Sim" or "z3ta+ fx2".
2. I had a miserable experience with Cakewalk tech support at the beginning of 2011. For a relatively small problem they ask me to disable almost everything installed on the computer. When it was obvious that they can not guess the answer to my problem they simply stopped talking/writing to me. For many years I had to deal with many manufacturers of professional audio/video equipment, some of them making products that were and still are considered top in the world in their categories. None of those great manufacturers are arrogant with their customers, none of them refuses to help solving a technical problem a customer may have, and NONE OF THEM IS ADDING FEATURES TO A PRODUCT WHICH IS NOT 100% STABLE. Oh, and another little thing: all of those manufacturers are monitoring their forums and participating in the debates like you did here, Mr. Perlstein, apparently by accident.
Try inserting the effects from the Browser via drag and drop. Also, have you considered using a different, more modern, better sounding amp sim plugin? With X1 Producer you get Guitar Rig LE, which I would def recommend over Amp Sim 2. I'm sorry to hear of your troubles with our tech support folks. They do care and try as best they can, however. I know it can be frustrating, though. Comparing our forum to those of other companies is like comparing apples to oranges. Our forum is a peer to peer support forum and is not an official company support forum. For that we offer free email and phone support. I didn't stumble onto this thread by accident. I'm a moderator (not part of the tech support or customer service crews, and wanted to help a SONAR user in trouble. Hopefully we can get your issues sorted so you can get on with making music. SP
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stevec
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Re:How much is enough?
2012/05/05 12:14:35
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They fact that people have tried but can't replicate your problem speaks for itself. I think this is a key point...
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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PapaBear
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Re:How much is enough?
2012/05/05 17:28:23
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Seth Perlstein [Cakewalk
]
PapaBear
Seth Perlstein [Cakewalk
]
I've used Z3ta+ FX and the TapeSim plugin extensively over the years and have never experienced any 'freezing' issues due to them. Can you be more specific in exactly how they are being used and exactly what happens when things, 'freeze'.
Also, about our tech support, did you contact them via email or phone? Tech support does not use this peer to peer help forum, in case you were thinking they would respond directly to you here.
SP
1. In the Track view, if I right-click the effects bin and select, let's say "FX2 Amp Sim" from the pop-up menu, a small light blue label with FX2 Amp Sim written on it appears and Sonar is "not responding" anymore. If I try then to close the program, the white semi transparent screen appears in the foreground, and it could take a few minutes until Sonar closes. After the program is closed, the small light blue label with FX2 Amp Sim written on it remains on the screen and the only way to get rid of it is to restart the computer. The same thing happens if I select "FX2 Tape Sim" or "z3ta+ fx2".
2. I had a miserable experience with Cakewalk tech support at the beginning of 2011. For a relatively small problem they ask me to disable almost everything installed on the computer. When it was obvious that they can not guess the answer to my problem they simply stopped talking/writing to me. For many years I had to deal with many manufacturers of professional audio/video equipment, some of them making products that were and still are considered top in the world in their categories. None of those great manufacturers are arrogant with their customers, none of them refuses to help solving a technical problem a customer may have, and NONE OF THEM IS ADDING FEATURES TO A PRODUCT WHICH IS NOT 100% STABLE. Oh, and another little thing: all of those manufacturers are monitoring their forums and participating in the debates like you did here, Mr. Perlstein, apparently by accident.
Try inserting the effects from the Browser via drag and drop. Also, have you considered using a different, more modern, better sounding amp sim plugin? With X1 Producer you get Guitar Rig LE, which I would def recommend over Amp Sim 2.
I'm sorry to hear of your troubles with our tech support folks. They do care and try as best they can, however. I know it can be frustrating, though.
Comparing our forum to those of other companies is like comparing apples to oranges. Our forum is a peer to peer support forum and is not an official company support forum. For that we offer free email and phone support. I didn't stumble onto this thread by accident. I'm a moderator (not part of the tech support or customer service crews, and wanted to help a SONAR user in trouble.
Hopefully we can get your issues sorted so you can get on with making music.
SP
Even when inserted from the Browser, FX2 Amp Sim and FX2 Tape Sim continue to freeze Sonar. I was able to insert (via drag and drop) z3ta+ fx2, but the only effect was that it silenced completely the audio track (?!)
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pwal
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Re:How much is enough?
2012/05/06 08:51:07
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all there of those fx insert fine here, but i'm on 32bit everything... you should call support
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trimph1
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Re:How much is enough?
2012/05/06 08:55:44
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Call support...
The FX things I use here just do not crash this nor freeze anything....
The space you have will always be exceeded in direct proportion to the amount of stuff you have...Thornton's Postulate. Bushpianos
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Brando
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Re:How much is enough?
2012/05/06 10:29:41
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PapaBear
Even when inserted from the Browser, FX2 Amp Sim and FX2 Tape Sim continue to freeze Sonar. I was able to insert (via drag and drop) z3ta+ fx2, but the only effect was that it silenced completely the audio track (?!) FYI - I can't get any sound out of z3ta+ fx2 either. I see what you see. Z3ta+ fx works fine here. Honestly I have never tried these previously. From what I can see the two appear to have identical presets etc - is there supposed to be a difference? For me Z3ta+ Fx works as I would expect it to. Ampsim and Tapesim work fine here. What versions are you running? (If you right click on the Cakewalk symbol then click "about" it will tell you. I recall I downloaded these a couple of years ago when Cake made them freeware. I had them previously on another DAW so I don't know if these versions are the same as what I had before. But these work - here are the versions I have - Ampsim LITE 17.5.2.989898............................ Tapesim is Audio FX Pack 2 Version 9.01.507
Brando
Cakewalk, Studio One Pro, Reaper Presonus Audiobox 1818VSL ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
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PapaBear
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Re:How much is enough?
2012/05/29 19:31:52
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There are two new things to report for the last three weeks:
1. I replaced my Midisport 8x8/s interface with MOTU MidiExpress XT, and I replaced my Echo Layla 24/96 audio card with a RME Fireface UFX. All the problems I reported above are still there despite that, with the exception of SONAR, Kurzweil K2600X and Alesisi DMPro Drum Module, almost everything else in the system is new and pretty good in terms of quality.
2. I listened to the people who advised me to contact Cakewalk Technical Support and on Friday, May 25th, I've sent them an email describing the problems I have (problems discussed within this thread), as well as my old problem they couldn’t solve last year, which consists in a flash/flicker in between the splash screen (Splash.dib) and the first window of the program; I have this flash/flicker every time I am loading (opening) SONAR X1 and it didn’t disappear even after replacing the whole system.
I am very curious if Support is better now than it used to be and I’ll keep you updated regarding their answers.
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HeatherHaze
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Re:How much is enough?
2012/05/29 22:24:30
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Just tried adding Amp Sim and FX2 Tape Sim to my project. No problems, they work great (better than I expected, honestly). I pretty much retired them with X1, but I still like the way Amp Sim sounds. I understand why you might want to keep using it.
As someone else mentioned, if you have expanded, the ProChannel saturation knob easily TKOs the FX2 Tape Sim. Even the default Tube Saturation module works fine. So...no loss there.
But...I can report the same problem with adding Z3ta+ FX2. When activated, it mutes all sound and just sits there doing nothing. Odd. I've never used it before, though, so I'm thinking maybe there's some trick we're missing here? I noticed that the Z3ta+ FX works fine. So there's gotta be some kinda catch there.
None of the above are crashing my system. Everything's working peachy keen (other than the mute effect). Not that I didn't have my share of heartache and misery getting to this point, mind you. It seems like it's just part of the game. Moving to X1 on a new 64-bit system is a giant leap of faith, definitely not for the feint of heart. But it's SO totally worth it in the end. I can do stuff on my X1 system I never could have dreamed of before. And I'm only scratching the surface...
Sorry, but your best bet is probably Cakewalk phone support. I know that's not what you want to hear.
I understand your frustration, but try to stay patient and work with the folks at Cake. They're really pretty good at this stuff. If you don't have luck with one guru, try another. I had one issue a while back that stumped almost everyone, but one guy knew exactly what to do and it turned out to be an easy fix. Process of elimination will get you there eventually...
)-|-( HeatherHaze http://heatherhaze.com/ "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." ~ Leonard Bernstein Cakewalk by Bandlab Studio One 3.5, Cubase 9.5 Intel Core i7 8700, 32Gb RAM Focusrite Scarlett 18i20 V-Studio VS-700 Slate Raven MTi2 Windows 10 Professional 64-bit ...and a whole bunch of other stuff.
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cliffr
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Re:How much is enough?
2012/05/29 22:38:36
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Hi PapaBear,
I've read through this thread, and I understand your frustrations.
I upgraded to a brand new system a while back, including a supposedly fairly high end graphics card at the time - a Radeon HD 5850 - which turned out to be a big pile of trouble.
You don't need a high end graphics card for Sonar, but I do a lot of video work so I do need one - Vegas Pro, After Effects etc ...
I see you have a new "Radeon HD 7750" graphics card in your new system.
Just to let you know, after nearly a year of NON-Stop hassles with almost every application on my system, and about 12 AMD/ATI/Radeon driver updates, I ditched the Radeon and went with a Nvidia GTX580.
When I ditched the Radeon, ALL the big problems I had experienced went away INSTANTLY !.
And most every problem I had, you would not put down to a graphics card or driver.
I had everything from seemingly random crashes, system freezes, screen flickers, corruption of rendered video output (even after turning off GPU Accelleration) in video and effects projects.
I returned the card to the dealer, who has since returned it to me as "works perfectly" - yet it's total crap.
I took the issue up with AMD/ATI global support, and their best answer is that I did not buy the correct product for the job.
They told me the 5850 was only consumer grade suited to playing games and videos, and I should have bought a better card from their firepro range.
So that was a $570.00 NZD straight down the tiolet, for a card that is useless for anything you actually care about, let alone the countless hours of problems, troubleshooting, lost jobs etc.
If you have another (non-AMD/ATI) graphics card you can try, I would not discount giving it a try - especially given the "Flicker Problem" you described.
The Radeon may not have anything to do with your issues, but my experience says it could well be the cause of at least some.
Hope you get to the bottom of things without too much more trouble.
Cheers - Cliff
i7-950 24 GB, GTX 580, W7/64 Ultimate, Sonar Platinum, Alesis MasterControl, KRK Rokit RP8g2s Some Real piano, basses, and guitars, Komplete 8Ultimate, Ibanez guitars, MusicLab RG/Strat/LPC, Trilian, Omnisphere, RMX, EWQL SO Platinum, Pianos, Choirs, VOP, Gypsy, Goliath, SD2, MOR, Ra, HS, HB, too many plugs, Midi controllers, and all kinds of weird gadgets My Soundclick Page
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